Sutter Pacific Medical Foundation

What Sutter Pacific Medical Foundation does

Sutter Pacific Medical Foundation is a not-for-profit medical foundation and wholly-owned subsidiary of Sutter Health, headquartered in San Francisco, California, with 245 employees. It operates as one of several medical foundations and acute care hospitals within Sutter Health's integrated delivery network serving Northern and Central California, alongside affiliated operations in Hawaii, Oregon, and Utah. The foundation delivers primary, specialty, and ancillary care across the Sutter network, with clinical programs spanning behavioral health, cancer care, cardiovascular services, neuroscience, orthopedics, pregnancy and childbirth, and women's health.

The foundation's product surface centers on the My Health Online digital patient portal, on-demand Video Visits, walk-in and urgent care clinics, and integrated hospital services, supported by an electronic health record backbone and a Cost Estimator Tool providing out-of-pocket estimates for over 200 care-center and 300+ hospital services. Sub-brands include Sutter Health Plus (commercial health plan), Sutter Medicare Direct (Medicare Advantage), Sutter Care at Home (home health and hospice), and dedicated walk-in and urgent care lines.

Revenue is generated predominantly through fee-for-service healthcare delivery across hospitals and care centers, complemented by premium revenue from Sutter Health Plus and Sutter Medicare Direct and grant/contract revenue from clinical research programs. Pricing follows unit-based chargemaster structures with publicly disclosed negotiated rates under federal transparency rules, while go-to-market is direct-to-consumer across physical facilities, video visits, and a digital portal, augmented by employer group sales through the health plan. The foundation holds no external equity, is not publicly traded, and operates under Sutter Health's not-for-profit mission.

Name

Sutter Pacific Medical Foundation

Legal name

Sutter Health

Website

https://sutterpacific.org

Company type

Private

Founded year

1858

Operating status

Operating

Headcount range

101–250 employees

Short description

Sutter Pacific Medical Foundation is a not-for-profit, wholly-owned medical foundation within Sutter Health's integrated Northern and Central California delivery network, delivering primary, specialty, and ancillary care through hospitals, care centers, digital portal, and telehealth to patients, families, and employer groups.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Delivery Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)

Keywords

• Integrated healthcare delivery
• Primary and specialty care
• Telehealth and video visits
• Digital patient portal
• Health insurance plans

Headquarters

HQ city

Sacramento

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery through hospitals, care centers, and clinics serving patients in Northern and Central California
2. Health Insurance (Sutter Health Plan): Coverage options including individuals, families and employer groups through Sutter Health Plan
3. Clinical Research: Research programs including clinical trials across multiple specialties

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

Sutter Pacific Medical Foundation delivers integrated healthcare services to patients across Northern and Central California as part of the Sutter Health network. It provides primary and specialty medical care through hospitals, outpatient care centers, walk-in care, urgent care, on-demand video visits, and a digital patient portal (My Health Online), supplemented by the Sutter Health Plan health insurance offering for individuals, families, and employer groups.

Product overview

Sutter Pacific Medical Foundation operates as part of the Sutter Health integrated healthcare system, offering a unified portfolio of digital health tools and medical services. The core digital offering centers on My Health Online, a patient portal providing appointment scheduling, provider messaging, and test results access. Virtual care is delivered through Video Visits, while in-person options include Walk-In Care and Urgent Care facilities. Sutter Health Plus provides insurance coverage across the network. The medical service portfolio spans primary care, specialty services (cancer, cardiovascular, neuroscience, orthopedics, women's health, behavioral health), and pregnancy/childbirth services. Cost estimation tools support patient financial planning. Together, these digital tools and clinical services form an integrated delivery system rather than discrete modular products.

Differentiator

Problem solved

Functional benefit

Brands

• My Health Online: Digital patient portal and mobile app for managing healthcare, scheduling appointments, messaging doctors, and viewing test results.
• Sutter Health Plan
• Sutter Medicare Direct
• Sutter Care at Home
• Sutter Walk-In Care
• Sutter Urgent Care

Products and services

• My Health Online

Quantifiable outcome

• 4 hospitals named among America's Best Hospitals by Healthgrades
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor.

• Stanford University School of MedicineminorStrategic or Co-development Partner · 1 January 1996Historical affiliation where Stanford Medical School was previously located at CPMC facilities. Stanford relocated from San Francisco to Palo Alto in 1959, precipitating CPMC's independent development. Most physicians remained at San Francisco Stanford Hospital.
• Sansum ClinicminorStrategic or Co-development PartnerSansum Clinic appears in the healthcare network with services including Sansum Clinic nurse wrap services and Sansum patients FAQ section in My Health Online support.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Adventist Health: Multi-state faith-based health system with significant California presence including hospitals, clinics, and physician networks; competes on regional acute care and outpatient services in Northern/Central California.
• Dignity Health (CommonSpirit Health): Large national Catholic health system with hospitals across California including the Bay Area; competes with Sutter Pacific on inpatient services, physician foundation alignment, and value-based contracting.
• UC Davis Health: Academic health system serving the Sacramento/Central Valley region with hospitals, primary care network, and health plan affiliations; overlaps with Sutter Medical Center Sacramento and broader Central Valley Sutter operations.

Regional players

• El Camino Health: Community-based health system in Mountain View/Silicon Valley with hospitals and physician services; overlaps with Sutter Pacific's Peninsula service area around Mills-Peninsula.
• MemorialCare: Southern California-based integrated health system with hospitals and medical groups; comparable operating model to Sutter Pacific but primarily serves the LA/Orange County region rather than Northern California.

Direct peers

• UCSF Health: Major academic medical system headquartered in San Francisco with hospitals, primary and specialty care, and a physician foundation; competes directly with CPMC/Sutter Pacific for tertiary referrals and physician talent in the San Francisco market.
• Kaiser Permanente Northern California: Vertically integrated payer-provider system that dominates Northern California with its own health plan, hospitals, and medical groups; directly competes with Sutter Pacific Medical Foundation on commercial and Medicare Advantage enrollment across the same Bay Area geography.
• Stanford Health Care: Academic health system with hospitals and a Tri-Valley-affiliated physician network serving the Bay Area; competes with Sutter Pacific on tertiary specialty services and complex care referrals across Northern California.
• John Muir Health: Independent integrated health system serving Contra Costa and Alameda counties with hospitals, physician network, and urgent care; overlaps with Sutter Pacific's East Bay footprint via Alta Bates Summit.
• Sansum Clinic: Multi-specialty physician group on California's Central Coast that already integrates with Sutter Health (appears in My Health Online support); competes for ambulatory specialty patients in Santa Barbara while aligning with the Sutter network model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SutterHealth
• YouTubeyoutube.com/sutterhealth
• Facebookfacebook.com/SutterHealth
• LinkedInlinkedin.com/company/sutter-pacific-medical-foundation
• Instagraminstagram.com/sutterhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries24 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sutter Pacific Medical Foundation