Sutter Santa Rosa Regional Hospital

Name

Sutter Santa Rosa Regional Hospital

Legal name

Sutter Health

Website

https://suttersantarosa.org

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Santa Rosa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Acute care hospital services including emergency care, surgeries, maternity services, diagnostic imaging, laboratory services, and specialty medical care. Revenue generated through insurance reimbursements, Medicare/Medi-Cal, and patient payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Sutter Santa Rosa Regional Hospital is an acute care hospital within the Sutter Health network that provides inpatient care, 24/7 emergency services, maternity and childbirth services, surgical care, diagnostic imaging, and laboratory services. It supplements on-site care with patient-facing digital services including My Health Online, Video Visits, Urgent Care, Walk-In Care, Sutter Care at Home, and a Cost Estimator Tool, and operates Graduate Medical Education residency and fellowship programs.

Product overview

Sutter Santa Rosa Regional Hospital operates as part of the Sutter Health integrated healthcare network, offering a comprehensive suite of hospital-based medical services. The hospital provides acute inpatient care, emergency services, and various specialty services including maternity care, surgical services, and diagnostic imaging. Patient-facing digital products include My Health Online (a patient portal for appointments, messaging, and health records), Video Visits (telehealth consultations), and Urgent Care/Walk-In Care clinics. The hospital also participates in Sutter Health's Graduate Medical Education programs, offering residency training in family medicine and fellowship programs in addiction medicine. Sutter Health maintains cost transparency through chargemaster files and a Cost Estimator Tool, and provides home health services through Sutter Care at Home.

Differentiator

Problem solved

Functional benefit

Brands

• My Health Online: Digital patient portal and mobile application enabling patients to make appointments, message doctors, view test results, and access health records.

Products and services

• My Health Online Digital patient portal enabling users to make appointments, message doctors, view test results, and access health records through web and mobile applications. Serves patients receiving care across the Sutter Health network.
• Video Visits On-demand video visit service connecting patients with healthcare providers for virtual consultations without requiring an in-person appointment. Serves patients seeking convenient remote care for non-emergency medical issues.
• Urgent Care Same-day walk-in clinics providing care for moderate health issues and injuries without emergency room wait times. Serves patients needing prompt attention for non-life-threatening conditions.
• Walk-In Care Retail-style walk-in clinics for minor health concerns available without appointments. Serves patients seeking quick, convenient treatment for minor ailments.
• Sutter Care at Home Home-based healthcare services including home health and hospice care delivered in patients' residences. Serves patients requiring clinical care or end-of-life support at home.
• Graduate Medical Education Programs Residency and fellowship training programs across multiple medical specialties for physicians, including family medicine, addiction medicine, and pharmacy residencies at Sutter Santa Rosa Regional Hospital. Serves medical graduates seeking post-graduate physician training.
• Imaging Services Medical imaging services using advanced technology for diagnosing and screening various health conditions. Serves patients requiring diagnostic imaging as part of their care plan.
• Laboratory Services Advanced diagnostic laboratory services for disease screening, management, and health monitoring. Serves patients requiring clinical testing for diagnosis, treatment, or preventive care.
• Cost Estimator Tool Online tool providing out-of-pocket cost estimates for over 200 medical services at Sutter care centers and 300+ services at hospitals. Serves patients seeking price transparency before receiving care.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Sutter HealthcoreStrategic or Co-development Partner · 1 January 1996Sutter Santa Rosa Regional Hospital is part of the Sutter Health network, the second largest integrated health-care system in Northern California. Sutter Health operates 27 award-winning hospitals and 220+ locations, providing integrated healthcare services across the region.
• Stanford University School of MedicineminorStrategic or Co-development PartnerHistorical affiliation through California Pacific Medical Center's roots. Stanford Medical School was located in San Francisco until 1959. The CPMC Department of Ophthalmology traces lineage to Cooper Medical College founded by Stanford-affiliated physicians.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Regional players

• John Muir Health: John Muir Health operates acute care hospitals in Contra Costa and Alameda counties in Northern California, competing for patients in the broader Bay Area market with comparable emergency, surgical, and maternity services.
• El Camino Health: El Camino Health operates acute care hospitals in Mountain View and Los Gatos in the Silicon Valley/Bay Area, competing with Sutter facilities for patients in the broader Northern California market with similar emergency and specialty services.
• MarinHealth Medical Center: MarinHealth operates the primary acute care hospital in Marin County, serving a similar North Bay patient demographic and competing with Sutter Santa Rosa for residents seeking care outside their immediate county.
• Adventist Health St. Helena: Adventist Health St. Helena operates a regional acute care hospital in Napa County, Northern California, competing for patients in adjacent wine-country geographies with overlapping service lines including emergency and surgical care.
• CommonSpirit Health (Dignity Health) Dominican Hospital: Dominican Hospital is a Catholic-affiliated acute care hospital in Santa Cruz operated under CommonSpirit/Dignity Health, providing similar regional acute care, emergency, and maternity services as part of a competing multi-hospital Northern California network.

Broad incumbents

• Stanford Health Care: Stanford Health Care is a leading academic medical center in the Bay Area that competes with Sutter facilities for complex specialty referrals and physician talent, and has historical ties to the Sutter Health lineage via Stanford Medical School affiliations.
• UCSF Medical Center: UCSF Medical Center is a major academic medical center serving the broader Northern California region, including referrals from Santa Rosa for tertiary and quaternary care, making it a higher-level care alternative for complex cases.

Others

• Sutter Health Alta Bates Summit Medical Center: Alta Bates Summit is another Sutter Health network hospital in the East Bay, sharing Epic EHR, the My Health Online portal, and back-office infrastructure with Sutter Santa Rosa and serving as a sister facility within the same integrated system.

Direct peers

• Providence Santa Rosa Memorial Hospital: Providence Santa Rosa Memorial Hospital is the primary acute care hospital competitor in the same city of Santa Rosa, offering similar emergency, maternity, and specialty services, and competing directly for patients in Sonoma County.
• Kaiser Permanente Santa Rosa Medical Center: Kaiser Permanente operates an integrated payer-provider model in Santa Rosa as part of the largest health system in Northern California, directly competing with Sutter Santa Rosa for insured members in the same service area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SutterHealth
• YouTubeyoutube.com/sutterhealth
• Facebookfacebook.com/SutterHealth
• LinkedInlinkedin.com/company/sutter-santa-rosa-regional-hospital
• Instagraminstagram.com/sutterhealth

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sutter Santa Rosa Regional Hospital