Swap Translators - Traductores Oficiales

What Swap Translators - Traductores Oficiales does

Swap Translators (legal entity: Gestión del Conocimiento SWAP S.A.S.) is a Colombian-headquartered professional translation and interpretation services firm founded in 2014, operating across 37 employees and offices in Colombia (Bogotá), Ecuador (Quito), United States (Weston, FL), and Canada (Mississauga). The company's core offering is officially certified translation services across 30+ languages, with credentials spanning Colombian Ministry of Foreign Affairs, Universidad Nacional de Colombia, Universidad de Antioquia, ATA (USA), NAATI (Australia), Identità (Malta), and MAEC (Spain) — enabling documents to be accepted by USCIS, IRCC, UK Home Office, and other immigration and judicial authorities. Complementing the translation practice, Swap provides simultaneous, consecutive, liaison, and remote simultaneous interpretation (RIS) for events, along with apostille and legalization support.

The technology layer centers on SwapAI, an AI-powered instant quotation platform at ai.swap.com.co that automates pricing for translation orders based on document upload, language pair, certification type, and urgency, with delivery options from 2 hours (express) to 36 hours (standard). The platform is hosted on Google Cloud and integrates payments via Wompi (COP), PayPal, and Stripe (USD/AUD). The actual translation work is delivered by a network of human certified translators; AI is positioned as a workflow automation layer rather than a translation engine.

The business model is primarily transaction-based, charging per document or per page for certified translations, with a 50% surcharge for express delivery under 24 hours. Interpretation services are billed per event. GTM is digital-first and self-serve, with content marketing (SEO-targeted blog on immigration, apostilles, and convalidation), organic social, and WhatsApp Business as the primary conversion and customer service channel. The customer base is overwhelmingly long-tail individual consumers — immigrants, visa applicants, asylum seekers, international students, and professionals relocating abroad — with a secondary segment of corporate and institutional event organizers requiring interpretation services. No enterprise logo concentration or institutional customer is disclosed in the source material.

Name

Swap Translators - Traductores Oficiales

Legal name

Gestión del Conocimiento SWAP S.A.S.

Website

https://swap.com.co

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Swap Translators is a Colombian-headquartered certified translation and interpretation firm serving individuals navigating immigration, visa, and academic credentialing processes across 30+ languages, with offices in Colombia, Ecuador, USA, and Canada and an AI-powered instant quotation platform.

Ownership category

akta.pro rank

Product category

Translation and Interpretation Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

akta.pro industry

PRIMARYEDAIADAD

Visa Documentation, Translation, Notarization & Apostille Services

Education/International Education & Study Abroad/Student Visa, Immigration & Compliance Services

SECONDARYBPAFAIAH

Content Localization, Translation & Transcreation

Business & Public Services/Marketing, Advertising & PR Services/Content Marketing & Production (Copy, Video, Design)

SECONDARYEDAAADAJ

Interpretation, Translation & Language Access Training (Community Interpreting)

Education/Adult & Continuing Education/Citizenship & Immigrant Integration Education

Keywords

• Certified translation services
• Interpretation services
• Official document translation
• Apostille legalization services
• Immigration translation

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Certified Translation Services: The primary revenue stream is one-time transaction fees charged per document or per page for certified and official translations. Pricing varies by language pair, certification type (official, NAATI, USCIS, IRCC, ATA), and delivery urgency. Express/urgent service carries a 50% surcharge for delivery under 24 hours. Standard delivery is 36 hours.
2. Interpretation Services: Revenue from simultaneous interpretation, consecutive interpretation, liaison interpretation, and remote simultaneous interpretation (RIS) for events, meetings, and conferences. This includes equipment rental for interpretation booths. Billed per event or engagement.
3. Apostille and Legalization Services: ancillary service supporting translation clients who need apostille or authentication of translated documents for international use, charged as an add-on to the base translation fee.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Swap Translators delivers officially certified translation services in more than 30 languages, covering immigration (USCIS, IRCC, UK), academic, legal, and business documents, plus professional interpretation services including simultaneous, consecutive, liaison, and remote simultaneous interpretation. Revenue is generated per document or per event, with digital instant quotations through its SwapAI platform, payments in COP/USD/AUD, and 24/7 service availability with delivery as fast as 2 hours for urgent requests.

Product overview

Swap Translators is a professional translation and interpretation services company operating as a unified platform combining human expertise with digital tools. The core offering comprises certified translation services (including NAATI, USCIS, IRCC, ATA certifications) and professional interpretation services (simultaneous, consecutive, liaison, and remote simultaneous interpretation). The company provides complementary services including apostille/legalization processing and interpretation equipment rental. The digital layer includes SwapAI, an AI-powered instant quotation platform that automates pricing for translation orders, accessible at ai.swap.com.co. Services span Colombia, Ecuador, USA, and Canada with coverage in over 30 languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Certified Translation (Traducción Certificada) Official certified translations with guaranteed precision for international procedures including immigration, academic documents, legal contracts, and business documents. Includes NAATI, USCIS, IRCC, ATA certified translations and translations recognized under Colombian Law 962 of 2005. Delivered in 30+ languages with options for standard (36 hours) and express (under 24 hours) turnaround.
• Simultaneous Interpretation (Interpretación Simultánea) Professional simultaneous interpretation for events, conferences, international meetings, and large multilingual audiences. Includes equipment rental (soundproof booths, headphones, microphones, interpretation consoles) with both on-site and remote technical support.
• Consecutive Interpretation (Interpretación Consecutiva) Consecutive interpretation service where speakers pause for the interpreter to translate, ideal for bilateral meetings, negotiations, interviews, and small presentations requiring precision and direct interaction.
• Liaison Interpretation (Interpretación de Enlace) Bilateral liaison interpretation facilitating communication between two or more parties who do not share a language, used for business negotiations, diplomatic visits, medical consultations, and mediations.
• Remote Simultaneous Interpretation - RIS (Interpretación Simultánea Remota) Remote simultaneous interpretation platform enabling real-time multilingual communication for virtual events, with accessibility features including subtitles, screen reader compatibility, and customizable interfaces.
• Apostille and Legalization (Apostilla y Legalización) Authentication and apostille services for translated documents to ensure legal validity abroad under the Hague Convention, including certified translator signature authentication and government authority processing.
• Interpretation Equipment Rental (Alquiler de Equipos de Interpretación) Rental of interpretation equipment including soundproof booths, headphones, microphones, and interpretation consoles for events, with technical support for setup and operation.
• SwapAI Instant Translation Quotation Platform (Cotización Instantánea de Traducción) AI-powered web platform for instant translation quotations. Supports document upload (PDF, Word, images, scanned files), language pair selection, certification type, urgency options, and real-time pricing in multiple currencies (COP, USD, AUD).

Quantifiable outcome

• 340 customer reviews with a 5.0/5.0 average rating on Google, indicating extremely high customer satisfaction.
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature3 records

Partnerships

One partnership is on record.

• Identità (Malta Government Agency)coreTechnology or IntegrationSwap Translators collaborates with translators recognized and accredited by Identità, the Maltese government agency responsible for immigration, passports, identity documents, and official documentation. This partnership ensures that translations produced by Swap for Malta-bound clients meet the specific quality, certification, and format standards required by Maltese authorities, reducing the risk of document rejection during Malta immigration and residency processes.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Rev: US-based online translation and transcription services provider with a self-serve platform. Directly comparable to Swap's certified translation offering, with broader scale but similar digital-first GTM and consumer/small-business customer focus.
• Day Translations: US-headquartered certified translation agency with 24/7 service and on-demand model. Direct competitor in certified/official translation for immigration, legal, and business documents with similar turnaround-driven value proposition.
• LanguageLine Solutions: Largest provider of interpretation services in the world, offering phone, video, and in-person interpretation across 240+ languages. Directly comparable in interpretation services and certified translation, particularly for immigration and legal contexts.
• Protranslating: US-based certified translation provider specializing in immigration, legal, and business documents. Direct peer in certified translation market with overlapping customer base of immigration applicants and similar rapid-turnaround service model.

Emerging players

• Stepes: AI-powered on-demand translation platform targeting enterprise and professional users. Comparable in tech-enabled translation delivery, with more focus on continuous localization workflows versus Swap's document-by-document immigration focus.
• GoTranscript: Online transcription and translation services provider with self-serve ordering platform. Comparable in digital-first service delivery and SMB/individual customer focus, though primary product is transcription rather than certified translation.
• Gengo: Translation marketplace platform using AI-assisted workflows with crowdsourced human translators. Comparable in tech-enabled translation delivery model, though focused on digital/web content rather than certified immigration documents.

Broad incumbents

• Lionbridge: Major global translation and localization services firm with AI-powered translation platform (Smartling). Comparable in translation services but operates at enterprise scale with technology investments beyond Swap's quotation layer.
• TransPerfect: Global leader in language services and translation technology, serving enterprise clients across legal, life sciences, and financial sectors. Comparable as a broad certified translation provider but at vastly larger scale and enterprise-focused versus Swap's SMB/consumer orientation.

Others

• Traductores Oficiales Colombia (industry association): National association of official translators in Colombia where Swap's founder John Oyuela serves as president. Ecosystem participant rather than direct competitor; provides certification oversight and industry standards relevant to Swap's regulated service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/SwapTranslators
• YouTubeyoutube.com/channel/UCh54ikn6iCbJL1Y8YHUINCQ
• Facebookfacebook.com/swaptranslators
• LinkedInlinkedin.com/company/swap-translators
• Instagraminstagram.com/swap_translators

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swap Translators - Traductores Oficiales