Operator Medyczny Świat Zdrowia
Świat Zdrowia Operator Medyczny is a Toruń-based medical operator and subsidiary of NEUCA Group, delivering outpatient consultations (in-person and teleconsultations) across 700 Polish cities via 12,000 affiliated doctors, serving individual consumers via NFZ and private pay plus B2B employer health programs.
- Company typePrivate
- Founded-
- HeadquartersToruń, Poland
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Operator Medyczny Świat Zdrowia does
Operator Medyczny Świat Zdrowia Sp. z o.o. is a Poland-based medical operator and healthcare services platform headquartered in Toruń, operating as a subsidiary of NEUCA Group. The company provides outpatient medical consultations (both teleconsultations and in-person visits) through a network spanning 700 cities and localities, served by 12,000 affiliated physicians and reaching 5 million patients cumulatively. The platform operates a hybrid NFZ (public health insurance) and private-pay model, serving individual consumers (adults under 60, adults 60+, children, pregnant women) and B2B employer health programs.
The core technology stack centers on the Mój Świat Zdrowia patient portal, which consolidates appointment booking, e-prescriptions, e-referrals, medical records, and electronic POZ (primary care) declarations. The platform is complemented by Apteline, an integrated pharmacy reservation system covering approximately 20,000 medications and supplements with delivery to partner pharmacies, and by e-Deklaracja POZ for online primary care physician selection. A health knowledge portal (Wiedza o Zdrowiu) provides structured medical content across 30+ specialty categories, including a disease database, symptom checker, medical test database, and doctor Q&A. The ParentAski initiative, co-developed with Instytut Pomnik-Centrum Zdrowia Dziecka, delivers verified pediatric health content.
Commercially, the company monetizes through three primary channels: (1) NFZ-contracted public health services paid by Poland's National Health Fund, (2) private-pay individual consultations and teleconsultations, and (3) B2B employer-sponsored health programs accessed via dedicated employer and preventive-care portals. The NEUCA Group affiliation provides integration with affiliated pharmacy chains, pharmaceutical distribution, insurance (TU Zdrowie), and clinical research operations (Pratia), creating cross-sell and ecosystem advantages. The company employs 81 internal staff, with the bulk of clinical capacity delivered through affiliated physicians rather than employed clinicians, reflecting an asset-light network operator model.
Operator Medyczny Świat Zdrowia firmographics
Firmographics- Name
- Operator Medyczny Świat Zdrowia
- Legal name
- Świat Zdrowia Operator Medyczny Sp. z o.o.
- Website
- https://swiatzdrowia.pl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Świat Zdrowia Operator Medyczny is a Toruń-based medical operator and subsidiary of NEUCA Group, delivering outpatient consultations (in-person and teleconsultations) across 700 Polish cities via 12,000 affiliated doctors, serving individual consumers via NFZ and private pay plus B2B employer health programs.
- Ownership category
- akta.pro rank
Where Operator Medyczny Świat Zdrowia is headquartered
LocationHeadquarters
- HQ city
- Toruń
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Operator Medyczny Świat Zdrowia business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Distribution channels4 records
Marketing channels3 records
Operator Medyczny Świat Zdrowia product offering
Product offeringCore offering
Operator Medyczny Świat Zdrowia operates a network of outpatient medical facilities across Poland, delivering primary and specialist healthcare consultations both in-person and via teleconsultation. The company serves individual patients through NFZ-funded and private visits, and offers employers occupational health and preventive health programs. Integrated with the Apteline pharmacy reservation platform and the Mój Świat Zdrowia patient portal, it provides 24/7 medical assistance, electronic prescriptions, e-declarations, and centralized medical documentation.
Product overview
Świat Zdrowia operates as a comprehensive healthcare platform offering a unified ecosystem of medical services. The core offering consists of medical consultations (both teleconsultations and in-person visits) through a network of 700+ cities across Poland, serving 5 million patients with 12,000 physicians. The platform integrates the patient-facing Mój Świat Zdrowia portal for appointment management and health records, connected to the Apteline pharmacy reservation service for medication management. Additional modules include e-Deklaracja POZ for primary care physician selection and a health knowledge portal with educational content. The platform serves patients across all age groups (children, adults under 60, and seniors 60+) with both private and NFZ-funded healthcare options.
Differentiator
Problem solved
Functional benefit
Brands
- Apteline: Online pharmacy reservation portal for medications and supplements
- Mój Świat Zdrowia
Products and services
- Świat Zdrowia Medical Network Outpatient primary and specialist healthcare consultations delivered through a network of medical facilities across Poland, available to patients under NFZ public insurance and as private visits.
- Telekonsultacje (Teleconsultations) Remote medical consultations with specialists delivered via video or phone for both children and adults, covering multiple medical specialties, with appointments typically available within 48 hours.
- Preventive Health Programs for Employers Occupational and preventive health programs offered to businesses, supporting employee health management through structured preventive care initiatives.
- Employer Healthcare Services (Pracodawca) Healthcare services and subscriptions provided to employers for their employees, accessible through a dedicated employer panel and tailored corporate health offerings.
- Partner Medical Facility Program (Placówka współpracująca) Cooperation program for partner medical facilities enabling them to join the Świat Zdrowia network and access administrative and clinical coordination tools.
- Świat Zdrowia Health Magazine Branded health and wellness magazine published online, providing readers with health articles and educational content.
- Świat Zdrowia Products (Produkty Świat Zdrowia) Branded consumer health and wellness products sold under the Świat Zdrowia label through a dedicated online storefront.
Companies that use Operator Medyczny Świat Zdrowia
Customer profileSegments5 records
Ideal customer profiles3 records
Operator Medyczny Świat Zdrowia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Operator Medyczny Świat Zdrowia partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- AptelinecorePharmacy reservation platform allowing patients to reserve approximately 20,000 prescription and OTC medications, supplements and cosmetics with delivery to selected pharmacy
- Instytut Pomnik-Centrum Zdrowia DzieckacoreCollaboration on ParentAski project - verified health information database for parents about children's health with video materials, articles and useful tools prepared by experts
- NEUCA GrupacorePart of NEUCA Group; NEUCA Grupa VAT NIP 1070047823; affiliated companies include Aptekarska, Aptekarski, Apteo, Cera+, Dermindex, Fundacja Neuca, Ortopedio, Pratia, Suplindex, TU Zdrowie
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Operator Medyczny Świat Zdrowia competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat6 records
Customer concentration
Operator Medyczny Świat Zdrowia social profiles
Digital presenceOperator Medyczny Świat Zdrowia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Operator Medyczny Świat Zdrowia leadership team
Management profileNumber of profiles
Operator Medyczny Świat Zdrowia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Operator Medyczny Świat Zdrowia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Operator Medyczny Świat Zdrowia
What does Operator Medyczny Świat Zdrowia do?
Operator Medyczny Świat Zdrowia operates a network of outpatient medical facilities across Poland, delivering primary and specialist healthcare consultations both in-person and via teleconsultation. The company serves individual patients through NFZ-funded and private visits, and offers employers occupational health and preventive health programs. Integrated with the Apteline pharmacy reservation platform and the Mój Świat Zdrowia patient portal, it provides 24/7 medical assistance, electronic prescriptions, e-declarations, and centralized medical documentation.
Is Operator Medyczny Świat Zdrowia a public or private company?
Operator Medyczny Świat Zdrowia is a private company. It is classified as corporate owned and is currently operating.
When was Operator Medyczny Świat Zdrowia founded?
Operator Medyczny Świat Zdrowia was founded in -1. It employs 51 to 100 people.
Where is Operator Medyczny Świat Zdrowia based?
Operator Medyczny Świat Zdrowia is headquartered in Toruń, Poland, in the Europe region.
Does Operator Medyczny Świat Zdrowia have an API?
No public API is recorded for Operator Medyczny Świat Zdrowia.