The Syracuse Orchestra
- Company typePrivate
- Founded2012
- HeadquartersSyracuse, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
The Syracuse Orchestra firmographics
Firmographics- Name
- The Syracuse Orchestra
- Legal name
- Musical Associates of Central New York
- Website
- https://syracuseorchestra.org
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
The Syracuse Orchestra industry classification
Industry- Product category
- Live Symphony Orchestra Performances
- NAICS
- Musical Groups and Artists (71113), Musical Groups and Artists (711130), Performing Arts Companies (7111)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Group Music Classes & Ensembles (Band, Orchestra, Choir) (EDAMANAC)
- akta.pro secondary industry
- Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues) (MPAGALAC)
Keywords
Where The Syracuse Orchestra is headquartered
LocationHeadquarters
- HQ city
- Syracuse
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Syracuse Orchestra business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Concert Ticket Sales: Revenue from single tickets to individual concerts across all series including Masterworks, Pops, Casual, Candlelight, and Kids performances. Tickets sold through Salesforce-based ticketing platform and phone.
- Subscription Packages: Recurring revenue from season subscriptions including Full Season packages, FlexPacks (choose up to 10 concerts), and Syracuse Orchestra Unlimited membership, offering subscriber benefits like waived ticket fees.
- Donations and Contributions: Charitable contributions from individual donors, including planned giving programs and donor benefits tiers.
- Corporate Sponsorship and Membership: Revenue from corporate sponsors and members, including marketing visibility and recognition benefits.
- Government and Foundation Grants: Funding from New York State Council on the Arts, National Endowment for the Arts, Onondaga County, and other government arts agencies.
- Gift Certificates: Sale of gift certificates for concerts and donations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Insiders' Experience Package |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
The Syracuse Orchestra product offering
Product offeringCore offering
The Syracuse Orchestra is a nonprofit professional symphony orchestra that produces and presents live orchestral concert experiences across multiple series — Masterworks (classical repertoire), Pops (Broadway, film scores, popular music), Casual (intimate chamber-style concerts), Candlelight (themed atmospheric concerts), Kids (family-friendly educational performances), and Special Events. The organization sells individual tickets, season subscriptions, and FlexPacks; offers the premium Insiders' Experience add-on with backstage access; and operates free summer community concerts across Central New York.
Product overview
The Syracuse Orchestra is a 501(c)(3) nonprofit performing arts organization offering a diverse portfolio of concert experiences. The core product consists of multiple concert series: the Masterworks Series (classical symphonic repertoire), Pops Series (popular music and Broadway), Casual Series (intimate chamber-style concerts), Candlelight Series (atmospheric themed performances), and Kids Series (family-friendly educational concerts). These are supplemented by subscription programs including FlexPacks (customizable 10-concert packages) and Syracuse Orchestra Unlimited (full-access memberships). The organization also operates extensive educational programming through Syracuse Youth Orchestras (featuring multiple youth ensembles), School Programs, Tenacity In Tune, and Healing Harmonies. A Summer Concert Series provides free community performances across Central New York. Premium add-ons include the Insiders' Experience with backstage access and pre-concert receptions. The orchestra performs primarily at the Oncenter Crouse Hinds Theater (2,117-seat venue) and Inspiration Hall (intimate setting), with streaming options for remote viewing.
Differentiator
Problem solved
Functional benefit
Products and services
- Masterworks Series Classical orchestral performances featuring traditional symphonic repertoire performed at the Oncenter Crouse Hinds Theater, including works by composers such as Brahms, Ravel, Stravinsky, Mozart, Mahler, and contemporary composers. Targeted at classical music enthusiasts.
- Pops Series Popular music concert series featuring Broadway show tunes, movie scores performed live to film, jazz standards, and contemporary hits performed with the full orchestra. Targeted at popular culture and film music enthusiasts.
- Casual Series Intimate, shorter-format concerts in a relaxed setting at Inspiration Hall, often featuring chamber ensemble configurations and audience-friendly programming.
- Candlelight Series Atmospheric concerts featuring thousands of candles with themed programming including Halloween, Christmas, and Valentine's Day performances held at Inspiration Hall.
- Kids Series Family-friendly concerts designed for children, including The Haunted Orchestra (Halloween-themed), The Snowman (holiday film performance), and VIBE (STEAM-inspired sound exploration). Targeted at families with children.
- FlexPacks Flexible subscription allowing attendees to choose up to 10 concerts across all concert series while receiving subscriber pricing and benefits such as waived ticket fees.
- Syracuse Orchestra Unlimited Full-season subscription membership offering unlimited access to all concerts with subscriber benefits including waived ticket fees and discounted additional tickets.
- Summer Concert Series Free outdoor community concerts held across Central New York locations including Syracuse, Fayetteville, Auburn, Oswego, Hamilton, Clayton, Cazenovia, Rome, and Herkimer, featuring patriotic tunes and popular standards.
- Insiders' Experience Premium concert add-on priced at $60 per concert including pre-concert reception with orchestra musicians, premium reserved seating, and the concert itself; subscribers pay $45 per concert.
- Syracuse Youth Orchestras (SYO) Youth music education program featuring multiple ensembles including Youth String Orchestra, Youth Repertory Orchestra, and Young Artists Orchestra for young musicians seeking performance opportunities and orchestral training.
- Special Events Standalone themed concerts outside the regular series, such as the September Soirée at Carol Watson Greenhouse and Holiday Wonderland performances.
- Corporate Membership Sponsorship and membership program for local businesses providing marketing visibility, community engagement benefits, and corporate entertainment opportunities.
Companies that use The Syracuse Orchestra
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
The Syracuse Orchestra technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
The Syracuse Orchestra partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- New York State Council on the Arts (NYSCA)coreThe Syracuse Orchestra's programs are made possible by the New York State Council on the Arts with the support of the Office of the Governor and the New York State Legislature. NYSCA provides General Support grants to sustain core operations.
- National Endowment for the ArtscoreFederal arts agency providing grant support for The Syracuse Orchestra's programs as a federal funding partner.
- County of Onondaga / CNY ArtscoreGeneral Support grant and Marketing for Economic Development grant from the County of Onondaga, with support of County Executive Ryan McMahon and Onondaga County Legislature, administered by CNY Arts.
- Empire State Development / I LOVE NYsupportingSummer Concert Series supported through a Market New York grant awarded by Empire State Development and I LOVE NY, New York State's Division of Tourism.
- Syracuse University Oratorio SocietysupportingCollaborative performances with the Syracuse University Oratorio Society on major works including Brahms' A German Requiem, Mahler's Symphony No. 2, Carmina Burana, and Handel/Mozart selections.
- Syracuse Pops ChorussupportingAnnual collaboration with Syracuse Pops Chorus on Holiday Pops concerts and other performances requiring choral accompaniment.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
The Syracuse Orchestra competitors and assessment
Company assessmentDirect peers
- Nashville Symphony: Regional professional orchestra operating a comparable multi-series season (classical, pops, family, education). Similar mix of subscription products, corporate sponsorships, and community engagement programming.
- Fort Worth Symphony Orchestra: Mid-size American regional professional orchestra with comparable programming breadth (classical, pops, film, family, education) and a similar mix of subscription, ticket, donation, and grant revenue. Useful for benchmarking operating model of a similarly scaled symphony.
- Cincinnati Symphony Orchestra: Regional professional orchestra with a multi-series season, education programs, and a comparable earned/contributed revenue mix. Useful as a benchmark for programming and audience-development practices at a similarly sized symphony.
- Rochester Philharmonic Orchestra: A New York State regional professional symphony orchestra of comparable size and mission, offering masterworks, pops, and education programming. Comparable in geographic positioning (Upstate NY), employee scale, and reliance on a mix of ticket revenue, donations, and public funding.
- Pittsburgh Symphony Orchestra: Mid-Atlantic regional professional orchestra of similar institutional scale, offering classical, pops, film, and family programming with strong education and community engagement. Comparable in subscription, donor, and grant revenue mix.
- Albany Symphony: New York State capital-region professional orchestra offering masterworks, pops, and educational programming. Comparable in size, mission, and state-arts-council funding profile to The Syracuse Orchestra.
- Buffalo Philharmonic Orchestra: Another New York State regional professional orchestra serving Western New York with a similar mix of classical, pops, and education programs. Comparable in organizational structure (501(c)(3)), subscription offerings, and dependence on NYSCA and NEA support.
Broad incumbents
- Minnesota Orchestra: Major American orchestra connected to The Syracuse Orchestra via conductor Ho-Yin Kwok (former cover conductor). Provides a reference for a top-tier regional orchestra's programming, subscription, and education model at a significantly larger scale.
- Baltimore Symphony Orchestra: Major American orchestra that Austin Chanu has guest-conducted. Operates a comparable series of classical, pops, and education programming but at a meaningfully larger budget and metropolitan footprint than The Syracuse Orchestra.
- Philadelphia Orchestra: Top-tier major American orchestra and former employer of Music Director Austin Chanu. Overlaps with The Syracuse Orchestra on classical and education programming and is a reference point for Chanu's artistic pedigree, but operates at a much larger scale and budget.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
The Syracuse Orchestra social profiles
Digital presenceThe Syracuse Orchestra compliance and trust
Trust signalCompliance1 record
The Syracuse Orchestra financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Syracuse Orchestra leadership team
Management profileNumber of profiles
Profiles3 records
The Syracuse Orchestra subsidiaries and ownership
Company hierarchySubsidiaries1 record
The Syracuse Orchestra funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Syracuse Orchestra M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Syracuse Orchestra
What does The Syracuse Orchestra do?
The Syracuse Orchestra is a nonprofit professional symphony orchestra that produces and presents live orchestral concert experiences across multiple series — Masterworks (classical repertoire), Pops (Broadway, film scores, popular music), Casual (intimate chamber-style concerts), Candlelight (themed atmospheric concerts), Kids (family-friendly educational performances), and Special Events. The organization sells individual tickets, season subscriptions, and FlexPacks; offers the premium Insiders' Experience add-on with backstage access; and operates free summer community concerts across Central New York.
Is The Syracuse Orchestra a public or private company?
The Syracuse Orchestra is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Syracuse Orchestra founded?
The Syracuse Orchestra was founded in 2012. It employs 51 to 100 people.
Where is The Syracuse Orchestra based?
The Syracuse Orchestra is headquartered in Syracuse, United States, in the North America region.
How does The Syracuse Orchestra make money?
Six revenue lines are on record. Concert Ticket Sales are the primary driver. The others are subscription Packages, donations and Contributions, corporate Sponsorship and Membership, government and Foundation Grants and gift Certificates.
Who are The Syracuse Orchestra's main competitors?
Direct peers on record are Nashville Symphony, Fort Worth Symphony Orchestra, Cincinnati Symphony Orchestra, Rochester Philharmonic Orchestra, Pittsburgh Symphony Orchestra, Albany Symphony and Buffalo Philharmonic Orchestra. Broad incumbents are Minnesota Orchestra, Baltimore Symphony Orchestra and Philadelphia Orchestra.
Does The Syracuse Orchestra have an API?
No public API is recorded for The Syracuse Orchestra.
What industry is The Syracuse Orchestra in?
The Syracuse Orchestra's product category is Live Symphony Orchestra Performances. Its primary akta.pro industry code is EDAMANAC, Group Music Classes & Ensembles (Band, Orchestra, Choir), with a secondary code of MPAGALAC, Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues). Its NAICS code is 71113 and its SIC code is 7900.