City Government of Tacloban

What City Government of Tacloban does

The City Government of Tacloban is the local government unit (LGU) governing Tacloban City, a highly urbanized city in Leyte province, Eastern Visayas (Region VIII), Philippines. Originally established in 1770 during the Spanish colonial period, the city operates today as a political subdivision of the Republic of the Philippines under the Local Government Code of 1991, delivering public services to approximately 250,000+ residents across 138 barangays. The entity is led by an elected mayor, vice mayor, and 10-member city council, with Mayor Alfred Romualdez reelected in the 2025 midterm elections. Following the devastation of Super Typhoon Yolanda in 2013, the city has pursued aggressive infrastructure rehabilitation and development, with over PHP 5 billion in active projects spanning airport modernization, convention center construction, waterfront boardwalk, and heritage plaza redevelopment.

The government's core service portfolio is delivered through specialized departments including the City Mayor's Office (CMO), City Planning and Development Office (CPDO), City Health Office (CHO), City Environment and Natural Resources Office (CENRO), City Disaster Risk Reduction and Management Office (CDRRMO), Public Employment Service Office (PESO), Traffic Operations Office (TOMECO), and the City Cooperatives Development and Livelihood Assistance Office (CCDLAO). Citizen-facing digital infrastructure comprises the official website portal (tacloban.gov.ph), the eBOSS Tacloban electronic business one-stop shop for permits and registrations, and a dedicated Business Portal. The city also publishes a Digital City Roadmap, annual reports, and codified ordinances covering investment incentives and gender and development.

Revenue mechanics differ fundamentally from commercial enterprises: the city is funded through national government budget allocations, the Internal Revenue Allotment (IRA), locally collected taxes and regulatory fees (business permits, clearances, real property taxes), and project-specific grants from national agencies (DOTr, DPWH, TIEZA, DOLE, Department of Agriculture) and international partners (JICA). Go-to-market is replaced by direct service delivery through city hall offices, district health centers (serving 44,000+ residents in San Jose alone), barangay halls, and online portals. The city has accumulated multiple governance recognitions from DILG, including the Seal of Good Local Governance in 2021 and 2024, and was ranked 2nd Most Improved City in the national Cities and Municipalities Competitiveness Index in 2021.

Name

City Government of Tacloban

Legal name

Republic of the Philippines - City Government of Tacloban

Website

https://tacloban.gov.ph

Company type

Private

Founded year

1770

Operating status

Operating

Headcount range

101–250 employees

Short description

The City Government of Tacloban is the local government unit serving approximately 250,000+ residents across 138 barangays in Tacloban City, Eastern Visayas, Philippines, delivering public services through municipal departments, district health centers, and digital portals including eBOSS Tacloban.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Environmental Quality Programs (9241), Administration of Economic Programs (9261)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Transportation, Parking & Mobility Administration (BPAIACAM), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Public Health & Human Services Administration (BPAIACAK), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal governance services
• Local government administration
• Public infrastructure development
• Public health services
• Community development programs

Headquarters

HQ city

Tacloban City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Others

Distribution channels5 records

Marketing channels4 records

Core offering

The City Government of Tacloban delivers municipal governance and public services to approximately 250,000+ residents of Tacloban City, Philippines. Core offerings include business permit processing through eBOSS, public employment services via PESO, healthcare through district health centers and Tacloban City Hospital, infrastructure development (airport, convention center, boardwalk, roads), environmental management, disaster risk reduction, tourism promotion, and livelihood programs. Services are delivered through city hall departments, 138 barangay halls, online portals, and community outreach.

Product overview

The City Government of Tacloban operates a unified digital services portfolio comprising its official website portal (tacloban.gov.ph), the eBOSS Tacloban (Electronic Business One Stop Shop) for business permits, and a dedicated Business Portal. The ecosystem also includes downloadable resources such as the Tacloban City Digital City Road Map for strategic technology planning, Annual Reports documenting government performance, the Revised Investment and Incentives Code for business facilitation, and the Revised Gender and Development Code. These digital platforms and documents collectively support transparent governance, streamlined citizen services, and business development in Tacloban City.

Differentiator

Problem solved

Functional benefit

Products and services

• Official Website Portal (tacloban.gov.ph) The official government website portal of Tacloban City providing citizens with access to city government services, departments, transparency reports, procurement information, tourism resources, business permits, downloadable forms, and documents.
• eBOSS Tacloban (Electronic Business One-Stop Shop)
• Business Portal (businessportal.tacloban.gov.ph)
• Public Employment Service Office (PESO) Services
• City Health Services (Tacloban City Hospital and District Health Centers)
• Tourism Promotion Services
• Citizens Charter and Local Government Services
• Everyday Negosyo Program (Livelihood Assistance) Livelihood assistance program providing livelihood kits to beneficiaries, managed by the City Cooperatives Development and Livelihood Assistance Office (CCDLAO), supporting small business development and entrepreneurship.
• Task Force Titulo (Land Title Transfer Services)

Quantifiable outcome

• Travel time reduced by 35-40% for farming communities
• +3 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• University of Santo Tomas - Center for Conservation of Cultural Property and Environment in the Tropics (UST-CCCPET)minorStrategic or Co-development Partner · 1 January 2025UST-CCCPET is providing technical support for the Plaza Rizal rehabilitation project to ensure historical accuracy and environmental sustainability in the heritage restoration.
• Tingog PartylistminorStrategic or Co-development Partner · 1 January 2025Tingog Partylist collaborated on the Libreng Sakay (Free Ride) program and deployed additional transport support during San Juanico Bridge restrictions to assist affected commuters.
• Philippine Chamber of Commerce and Industry (PCCI)minorStrategic or Co-development Partner · 1 January 2025PCCI participated in the inter-agency trial voyage testing alternative maritime transport between Leyte and Samar during San Juanico Bridge restrictions.
• Department of Labor and Employment (DOLE) Region VIIIcoreStrategic or Co-development Partner · 1 January 2024DOLE supports TCPESO programs including Special Program for Employment of Students (SPES), I Love Tacloban Government Internship Program, and JobStart Philippines. Granted Best PEIS USER 2024 Award.
• Department of Labor and Employment (DOLE)coreStrategic or Co-development Partner · 1 January 2024DOLE partnered with the City Government to organize Project Angel Tree, providing support to 100 child laborers and their families with school supplies, hygiene kits, and food packs.
• Department of Environment and Natural Resources (DENR)coreStrategic or Co-development PartnerDENR supports the city's native tree planting initiatives through DMO 2023-03, providing free distribution of native tree seedlings for reforestation efforts across the city.

Scale indicators17 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Davao City Government: Highly urbanized Philippine city government running parallel municipal services (business permits, housing, health, disaster risk reduction) and recognized nationally for governance and infrastructure delivery — a directly comparable LGU benchmark.
• Bacolod City Government: Highly urbanized Philippine city with matching municipal service portfolio (business permits, health, housing, infrastructure) and comparable reliance on national line agencies for capital projects. A useful regional-hub LGU peer.
• Iloilo City Government: Highly urbanized Philippine city with overlapping services (business permits, convention/events infrastructure, port-and-airport-backed economic development) and a similar DILG-recognized governance track record. Comparable as a regional hub LGU.
• Cebu City Government: Highly urbanized Philippine city government with similar municipal functions (business permitting via eBOSS-style portals, infrastructure delivery, public health programs, and a comparable DILG award track record). Most directly comparable on scale, governance model, and airport-adjacent economic positioning.
• Quezon City Government: One of the largest Philippine LGUs, operating the same suite of municipal services (e-services, health centers, housing, business permitting) and competing for the same national infrastructure funding pool as Tacloban.
• Lapu-Lapu City Government: Highly urbanized Philippine city adjacent to a major tourism/airport hub (Mactan-Cebu), running the same e-government and infrastructure-delivery model. Comparable on digital permitting, tourism, and airport-adjacent development.
• Zamboanga City Government: Highly urbanized Philippine city government operating similar municipal functions in a regional hub setting, including disaster risk reduction — directly comparable in governance scope and external-funding dependency.

Broad incumbents

• Manila City Government: The national capital's LGU operates the same categories of municipal services at much larger scale. Useful as a broad incumbent benchmark for the upper bound of urban Philippine LGU capacity.

Others

• Department of the Interior and Local Government (DILG): The national oversight agency that awards Tacloban's SGLG, financial housekeeping, and child-friendly governance seals, and that channels national funds to LGUs. Treated as an ecosystem/oversight counterpart rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/taclobanpeso
• LinkedInlinkedin.com/company/city-government-of-tacloban

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Government of Tacloban