What Tadiplus Telecom GmbH does

Tadiplus Telecom GmbH is a privately held German telecommunications distributor and unified communications integrator headquartered in Oberursel, Germany, founded in 2002 and restructured in 2016 to focus on cloud telephony services and IP endpoint hardware distribution. The company distributes IP phones, headsets, DECT devices, and conference systems from Cisco, Yealink, Polycom, and Snom through its ipdirekt.de e-commerce shop, and serves as an authorized Placetel distributor that recruits and supports a reseller program offering up to 18% monthly recurring commissions. Beyond Placetel, Tadiplus provides configuration, setup, and support services for cloud telephony customers of Nfon, RingCentral, and Deutsche Telekom, processing over 70,000 support requests annually.

The business model combines one-time hardware distribution margin, recurring reseller commissions on cloud PBX subscriptions, time-and-materials professional services (49.50 EUR per 15-minute block, 1,590 EUR technical day rate), and a Tipgeber referral program paying at least 150 EUR or 6% of net invoice value per closed referral. The customer base consists of German SMB and enterprise buyers seeking unified communication solutions, reached via direct advisory consultations, the reseller channel, and the referral program. The company operates exclusively within Germany and is led by Managing Director Thomas Hapke. No public revenue, headcount, funding, or M&A activity is disclosed.

Name

Tadiplus Telecom GmbH

Legal name

Tadiplus Telecom GmbH

Website

https://tadiplus.de

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Tadiplus Telecom GmbH is a German unified communications distributor, founded 2002, that sells IP hardware from Cisco, Yealink, Polycom, and Snom and distributes Placetel cloud PBX services to SMB and enterprise customers in Germany, processing over 70,000 support requests annually.

Ownership category

akta.pro rank

Product category

Unified Communications Distribution and Cloud Telephony Services

NAICS

Telecommunications Resellers (517121), Agents for Wireless Telecommunications Services (517122)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Unified communications distribution
• Cloud telephony services
• IP endpoint hardware
• Telephony configuration support
• Placetel reseller program

Headquarters

HQ city

Oberursel/Taunus

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Distribution: Distribution of IP phones, headsets, DECT devices, conference phones, and accessories from brand partners Cisco, Yealink, Polycom, and Snom. One-time hardware sales revenue.
2. Cloud Services Reseller (Recurring): As Placetel distributor, Tadiplus earns recurring commissions (up to 18% monthly recurring) from reseller sales of cloud telephony services. Commissions are recurring based on ongoing customer usage.
3. Professional Services: Configuration, setup, and support services for telecommunications systems and endpoints. Hourly rates of 49.50 EUR net per 15-minute block, or fixed-price system configuration packages. Technical day rate of 1,590.00 EUR net. Services also include maintenance and ongoing support.
4. Referral / Tipgeber Program: Referral fees of at least 150 EUR or 6% of the net invoice value of the first payment for each closed customer referral.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Tadiplus Telecom GmbH distributes IP telephony hardware from Cisco, Yealink, Polycom and Snom through its ipdirekt.de shop and resells the Placetel (Webex) cloud PBX platform as an authorized Placetel distributor. The company complements these offerings with unified communication consulting, configuration, setup, integration and ongoing support services, processing over 70,000 support requests annually for partners Placetel, Nfon, RingCentral and Telekom across the German market.

Product overview

Tadiplus Telecom GmbH is a telecommunications distributor and solution provider established in 2002, offering an integrated portfolio of hardware products and services for unified communication. The company distributes IP telephones, headsets, DECT devices, and conference systems from brands including Cisco, Yealink, Polycom, and Snom through their ipdirekt.de shop. In addition to hardware distribution, they serve as an authorized Placetel (Webex) cloud telephone system distributor and Placetel-Reseller partner, providing cloud-based PBX services alongside consulting, configuration, and support services. The company handles over 70,000 support requests annually for their partner platforms (Placetel, Nfon, RingCentral, and Telekom). They operate a referral (Tipgeber) program for business leads and maintain locations in Oberursel, Germany.

Differentiator

Problem solved

Functional benefit

Products and services

• IP-Telefone (Cisco, Yealink, Snom) Desktop IP telephones from Cisco, Yealink and Snom distributed to German businesses, including desk phones and bundled packages for unified communications deployments.
• DECT-Telefone Wireless DECT telephone devices for business communication, distributed across multiple brands through the ipdirekt.de shop.
• Headsets Professional headsets compatible with IP phone systems and softphones, offered to businesses deploying unified communications.
• Konferenzsysteme (Polycom, Cisco) Conference phones and video conferencing equipment from Polycom and Cisco for business meeting solutions, distributed through ipdirekt.de.
• Zubehör (Accessories) Accessories including adapters (ATA), cables and other peripheral equipment for telecommunications systems, distributed to Placetel and other UC customers.
• Placetel Cloud-Telefonanlage Cloud-based telephone system (PBX) offered in partnership with Placetel (Webex), providing hosted VoIP services for German businesses, with Tadiplus serving as authorized Placetel distributor.
• Unified Communication Beratung Consulting services for unified communication solutions including team messaging, PBX systems and conference solutions, covering planning, implementation and maintenance for business customers.
• Konfiguration und Einrichtung Configuration, setup and support services for endpoints and telephone systems, including IP phones, softphones, call routing, opening hours, voice menus and integrations, with over 70,000 annual support requests handled for partner platforms.
• Tipgeber Programm Referral partner program where registered partners receive at least 150 EUR or 6% of the net invoice amount for each completed referral leading to a Tadiplus UC sale.
• Placetel-Reseller Program Authorized Placetel reseller program under which Tadiplus recruits and enables resellers to sell Placetel cloud telephony services, providing recurring commissions, Gold Reseller status, hardware pricing benefits and lead generation.

Quantifiable outcome

• Over 70,000 annual support requests processed for cloud telephony partners

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

One partnership is on record.

• PlacetelcoreChannel Partner/ Reseller/ DistributorTadiplus is a Placetel distributor and manages a reseller program offering up to 18% monthly recurring commissions, Gold Reseller status, access to IP endpoints and accessories at special prices, test devices for projects, free webinars, and local lead generation. Tadiplus processes support requests for Placetel end customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• KOMSA Kommunikation Sachsen AG: German telecom and ICT distributor with a similar business model of distributing IP phones, headsets, and collaboration endpoints from major brands, plus managed services for channel partners. Closest direct comparable as a German Mittelstand telecom distributor.
• Placetel (Sinch): Cloud telephone system provider (part of Sinch/Webex) for which Tadiplus is a master distributor. While Tadiplus is a partner, Placetel also runs its own direct reseller channel, making it a partial competing channel operator in the same German cloud telephony market.
• Westcon-Comstor: Global value-added distributor of Cisco, Poly, and other UC vendors, with a recurring services and channel partner program. Comparable in distributing endpoint hardware, supporting channel partners, and earning recurring commissions on cloud services.
• ALSO Group (ALSO Deutschland): European ICT and telecom distributor operating in Germany with a broad portfolio of UC hardware, cloud services, and a reseller/agent program. Comparable in distribution model and breadth of vendor relationships (Cisco, Yealink, Polycom ecosystem).
• NFON AG: German cloud telephony provider whose products Tadiplus supports. NFON operates a comparable partner/channel model selling cloud PBX to SMBs in Germany and Europe, making it the closest pure-play cloud telephony competitor.

Broad incumbents

• CANCOM SE: German-headquartered IT services and solutions provider with a sizable UC and cloud communications practice. Comparable in delivering enterprise UC solutions in Germany, with a broader managed services portfolio.
• RingCentral (partner): Global cloud communications platform whose products Tadiplus supports. Comparable as a vendor in the same cloud UC space; less directly comparable as a sales channel but reflects the same end customer demand for cloud telephony.
• Bechtle AG: Large German IT solutions provider and reseller offering unified communications, hardware distribution, and managed services to mid-market and enterprise. Comparable in end-to-end UC solutions delivery, though at much larger scale and broader portfolio.

Others

• snom technology GmbH: German IP phone manufacturer whose products Tadiplus distributes. Comparable as a German-domiciled UC vendor in the same ecosystem, though primarily a hardware OEM rather than a channel competitor. Useful adjacently given the distribution relationship.

Regional players

• ALPHA CRESCIS GmbH: German UC and cloud telephony service provider offering consulting, distribution, and support for SMB unified communications. Comparable small-scale German UC reseller/integrator serving a similar customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tadiplus-telecom-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tadiplus Telecom GmbH