Tandem
Tandem is a Victorian non-profit founded in 1994 that advocates for and supports family members, friends, and carers of people living with mental health challenges in Australia, operating as the trusted voice of mental health carers funded by the Victorian Government and donations.
- Company typePrivate
- Founded-
- HeadquartersMelbourne, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Tandem does
Tandem is a Victorian-based non-profit organization, established in 1994, that advocates for and supports the family members, friends, and carers of people living with mental health challenges in Victoria, Australia. The organization self-positions as "the trusted voice of family, carers and supporters in mental health," delivering advocacy and policy representation, support and information services, a research program, a member storytelling platform, and community connection via an annual three-day conference and ongoing eNews communications. There are no commercial products or technology services; operations are member-services delivery for individuals rather than B2B or B2C software offerings.
The business model is funded primarily by the Victorian Government as its core revenue stream, supplemented by tax-deductible donations of $2 or more processed through the Raisely donation platform under Tandem's Deductible Gift Recipient endorsement. Membership is free and is managed through the iMIS platform. Tandem operates from a single headquarters in Abbotsford, Victoria, with approximately 110 employees, and reaches members through its website, email newsletter, annual conference, and a phone-based Support & Referral Service. No AI/ML capabilities, proprietary technology, patents, or commercial pricing tiers are disclosed, consistent with a grant- and donation-funded advocacy non-profit rather than a technology venture.
Tandem firmographics
Firmographics- Name
- Tandem
- Legal name
- Tandem
- Website
- https://tandemcarers.org.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Tandem is a Victorian non-profit founded in 1994 that advocates for and supports family members, friends, and carers of people living with mental health challenges in Australia, operating as the trusted voice of mental health carers funded by the Victorian Government and donations.
- Ownership category
- akta.pro rank
Tandem industry classification
Industry- Product category
- Mental Health Advocacy Services
- NAICS
- Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Membership Organizations (8600)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
Keywords
Where Tandem is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Tandem business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Government Funding: Tandem receives funding from the Victorian Government as its primary funding source.
- Donations: Tandem accepts tax-deductible donations of $2 or more as a Deductible Gift Recipient endorsed organization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free membership |
Distribution channels2 records
Marketing channels3 records
Tandem product offering
Product offeringCore offering
Tandem is a Victorian, Australia-based non-profit organization that advocates for and supports family members, friends, and carers of people living with mental health challenges. It delivers free support and information services, advocacy and policy representation, research initiatives, a member storytelling platform, and an annual conference, all accessed through free membership funded primarily by the Victorian Government.
Product overview
Tandem is a mental health support and advocacy organization, not a technology product company. It provides support services to family members, friends, and carers of people living with mental health challenges in Victoria, Australia. The organization offers advocacy and policy work, support and information resources, research initiatives, and a platform for sharing member stories. Membership is available through a free join process. The organization uses Raisely for donation processing and iMIS for membership management.
Differentiator
Problem solved
Functional benefit
Products and services
- Support and Information Service Provides family members, friends, and carers of people living with mental health challenges in Victoria with support, referral services, and information resources, accessible via phone (Support & Referral Service 1800 314 325) and the Tandem website.
- Advocacy and Policy Elevates the voices of family, carers and supporters to influence mental health policy and create change in Victoria, representing carer perspectives in mental health reform.
- Research Program Research initiatives that aim to elevate the voices and experiences of families, carers and supporters within mental health research in Victoria.
- Annual Conference A three-day event hosted by Tandem for members, carers, and stakeholders in the Victorian mental health community to engage, learn, and connect.
- Carer Support Fund A financial assistance program for mental health carers in Victoria, accessible via the dedicated Carer Support Fund phone line (03 8803 5504).
Companies that use Tandem
Customer profileSegments1 record
Ideal customer profiles1 record
Tandem technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Tandem partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
Tandem competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Customer concentration
Tandem social profiles
Digital presenceTandem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tandem leadership team
Management profileNumber of profiles
Tandem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tandem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tandem
What does Tandem do?
Tandem is a Victorian, Australia-based non-profit organization that advocates for and supports family members, friends, and carers of people living with mental health challenges. It delivers free support and information services, advocacy and policy representation, research initiatives, a member storytelling platform, and an annual conference, all accessed through free membership funded primarily by the Victorian Government.
Is Tandem a public or private company?
Tandem is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Tandem founded?
Tandem was founded in -1. It employs 101 to 250 people.
Where is Tandem based?
Tandem is headquartered in Melbourne, Australia, in the Oceania region.
How does Tandem make money?
Two revenue lines are on record. Government Funding is the primary driver. The others are donations.
Does Tandem have an API?
No public API is recorded for Tandem.
What industry is Tandem in?
Tandem's product category is Mental Health Advocacy Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support. Its NAICS code is 813 and its SIC code is 8600.