TCS Swiss Ambulance Rescue Vaud

What TCS Swiss Ambulance Rescue Vaud does

TCS Swiss Ambulance Rescue Vaud is the Vaud (Waadt) canton operation of TCS Ambulance, the largest private provider of emergency rescue and patient transport services in Switzerland. TCS Ambulance was founded in 2021 as a consolidated national division of the Touring Club Schweiz (TCS), a Swiss nonprofit membership organization with over 60 years of operating history. The organization runs 23 stations across 9 cantons — Aargau, Basel-Landschaft, Bern, Freiburg, Luzern, Zug, Zürich, Genf, and Waadt — supported by a fleet of 65 vehicles and approximately 400 specialized employees, completing more than 45,000 rescue and transport operations annually.

TCS Ambulance delivers three primary service lines: emergency rescue services dispatched via the national 144 emergency number, non-emergency patient transport and inter-facility transfers coordinated through the proprietary Sansys disposition software system, and event medical staffing for concerts, sports events, and corporate gatherings. Core technology is centered on Sansys, a dispatch and coordination platform that manages patient transfer logistics across all TCS Ambulance stations. The organization also offers the Notfall-Schutzbrief emergency protection policy, the TCS MyMed health information portal, and event medical services, all integrated within the broader TCS membership ecosystem.

Revenue is generated through cantonally regulated tariffs for rescue and transport services, with mandatory Swiss health insurance covering 50% of rescue costs up to 5,000 CHF per year and 50% of medically indicated transport costs up to 500 CHF per year. Additional revenue streams include B2B event medical contracts, corporate fleet assistance and emergency protection agreements, and the integration of ambulance services with TCS's broader membership and travel protection products. The Vaud regional entity, headquartered in Villars-Sainte-Croix, is one of nine cantonal operations within this national structure.

Name

TCS Swiss Ambulance Rescue Vaud

Legal name

TCS Ambulance

Website

https://tcs-sar.ch

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

TCS Ambulance, the Vaud-based division of Touring Club Schweiz, is Switzerland's largest private emergency rescue and patient transport provider, operating 23 stations across 9 cantons with 400 staff and 65 vehicles, serving the public via the 144 emergency number, hospitals, event organizers, and corporate clients.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (621910)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

Keywords

• Emergency rescue services
• Medical transport
• Ambulance services
• Event medical coverage
• Patient transfer

Headquarters

HQ city

Aargau

HQ country

Switzerland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Rescue Services: Emergency rescue services provided through the 144 emergency number, with costs partially covered by mandatory health insurance (50% coverage up to 5000 CHF per year for rescue operations)
2. Patient Transport Services: Medical transport and patient transfer services, with insurance coverage of 50% up to 500 CHF per year for medically indicated transports
3. Event Medical Services: Medical staffing and first aid services for events including open-air concerts, sports events, corporate events, and general assemblies
4. TCS Membership Services: Ambulance services integrated with TCS membership offerings including the ETI protection certificate and Notfall-Schutzbrief emergency protection

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

TCS Swiss Ambulance Rescue Vaud is a regional operating entity of TCS Ambulance, the largest private provider of emergency rescue and patient transport services in Switzerland. It delivers 24/7 emergency response via the national emergency number 144, scheduled medical and inter-facility patient transport, and on-site event medical coverage across the Vaud canton. The organization is part of the Touring Club Schweiz (TCS) nonprofit membership ecosystem and operates through a network of dispatch software and modern ambulance vehicles.

Differentiator

Problem solved

Functional benefit

Products and services

• Rettungsdienste (Rescue Services) Emergency rescue services providing rapid assistance to acutely ill or injured individuals through the emergency number 144, enabling immediate transfer to hospitals. Operated 24/7 across Switzerland.
• Krankentransporte und Verlegungen (Medical Transport and Transfers) Management of patient transfers from A to Z, using disposition software and qualified personnel with modern ambulance vehicles to fulfill transport assignments quickly. Serves hospitals, clinics, nursing homes, and individual patients.
• Event-Sanität (Event Medical Services)

Quantifiable outcome

• 45,000+ emergency operations handled annually across 23 stations
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• University of Bern and Inselspital BerncoreStrategic or Co-development Partner · 1 January 2019Established the first Chair for Tele-Emergency Medicine (Lehrstuhl für Telenotfallmedizin) in 2019 in collaboration with the University of Bern and Inselspital Bern, demonstrating commitment to advancing emergency medical technology and practices

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Sanitätspolizei Bern: Cantonal ambulance service for the Bern region. Comparable in mission scope (emergency rescue and patient transport) and a direct in-canton competitor/coordinator alongside TCS Ambulance's Bern operations.
• Medbase: Major Swiss outpatient and occupational healthcare provider. Comparable as a Switzerland-based, multi-site healthcare services operator that touches the same patient population and sometimes coordinates with ambulance and patient transport workflows.
• Ambulanz Wallis / Valais Ambulance: Cantonal ambulance service operating in Valais. Comparable to TCS Ambulance in service scope (emergency rescue and patient transport) but limited to a single Swiss canton that TCS Ambulance does not yet cover.

Broad incumbents

• American Medical Response (AMR): Largest private ambulance provider in the United States, offering 911 response, inter-facility transport, and event medical services. Useful comparator for a scaled private EMS operating model with a mix of regulated and B2B revenue.
• Acadian Ambulance Service: U.S. private EMS operator covering emergency, non-emergency, and event medical services across multiple states. Comparable to TCS Ambulance in its diversified service mix and reliance on subscription/membership-style B2B contracts.
• Kantonsspital Ambulance Services (cantonal hospital EMS): Cantonal hospital-affiliated EMS providers (e.g., Kantonsspital Winterthur) operate ground ambulance and inter-facility transport services that overlap directly with TCS Ambulance's medical transport and transfer offering in cantons like Zürich and Bern.
• Falck A/S: One of Europe's largest private ambulance and healthcare service operators. Comparable as a scaled private EMS business model with a multi-country footprint, providing a benchmark for what a well-capitalized private EMS group could look like at TCS Ambulance's scale.

Direct peers

• Rega (Swiss Air-Rescue): Switzerland's air-rescue organization and a stated TCS Ambulance coordination partner. Rega competes/cooperates with TCS Ambulance across the emergency rescue mission stack and shares the 144 dispatch pathway.
• Schutz & Rettung Zürich: Public safety and rescue organization for the canton of Zürich, providing ambulance and rescue services alongside TCS Ambulance in the Zürich canton. It is the principal public-sector comparator for ground EMS and patient transport in Switzerland.

Others

• Hirslanden (Mediclinic Group): Switzerland's largest private hospital group. Relevant as a B2B customer and coordination partner for TCS Ambulance's inter-facility patient transport and transfer services, and as a benchmark for private healthcare service delivery in Switzerland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TCS_Schweiz
• YouTubeyoutube.com/tcs
• Facebookfacebook.com/tcs.schweiz
• LinkedInlinkedin.com/company/tcs-swiss-ambulance-rescue-vaud
• Instagraminstagram.com/touringclub.schweiz
• TikToktiktok.com/@touringclubschweiz

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TCS Swiss Ambulance Rescue Vaud