Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited)

What Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited) does

Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited) is a Hong Kong-registered, wholly-owned subsidiary of PT Telekomunikasi Indonesia International (Telin), the international arm of Indonesia's state-owned telecommunications conglomerate PT Telekomunikasi Indonesia, Tbk (Telkom Group). Incorporated in December 2010 under Hong Kong law, the company operates as a wholesale and retail telecommunications provider with a headcount of approximately 20 employees and headquarters in Tsim Sha Tsui, Kowloon. It targets three primary customer segments: wholesale carriers and operators (international voice and data connectivity), enterprise businesses (data centre and cloud connectivity), and the Indonesian expatriate community in Hong Kong (prepaid mobile services).

The company's core capabilities span three product pillars. Wholesale Data services include IPLC (International Private Leased Circuit), IEPL (International Ethernet Private Line), IP Transit (up to 10Gbps), Global IP VPN (MPLS-based), and IPX (Internet Protocol Exchange) for LTE roaming, supported by Telkom Group's submarine cable and terrestrial fiber infrastructure. Wholesale Voice provides international voice traffic hubbing, leveraging the parent group's 140+ million subscriber base to generate traffic. The neuCentrIX data centre business, launched in April 2018 at iTech Tower II in Kwai Chung (expanded in February 2021), operates as Hong Kong's first carrier-neutral colocation facility with approximately 4,660 sq ft and 200 racks of capacity, offering direct cloud connectivity to major hyperscalers via Epsilon's Infiny SDN platform. Retail products include the Kartu As 2in1 prepaid SIM sold through Circle K and Plasa GraPARI service centers.

Telin Hong Kong generates revenue through recurring subscription fees on wholesale data and data centre contracts, transaction fees on SMS A2P aggregation, and prepaid voucher sales on retail SIM cards. Pricing for wholesale services is quote-based, while retail prepaid SIM cards are publicly priced in HK$ denominations (HK$10–HK$200). The company operates with 70+ carrier relationships connecting to 400+ destinations globally, with 19 Points of Presence and 10 international footprints across Asia-Pacific, the Middle East, and North America. It manages subsidiaries in Taiwan and Macau (both established 2013) and holds a Unified Carrier License, SBO Class 3 license for MVNO services, and IVANS extension in Hong Kong.

Name

Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited)

Legal name

Telekomunikasi Indonesia International (Hongkong) Limited

Website

https://telin.hk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Telin Hong Kong is a wholly-owned subsidiary of Indonesia's Telkom Group, providing wholesale international voice, data connectivity (IPLC, IEPL, IP Transit, IP VPN, IPX), and carrier-neutral data centre services (neuCentrIX) to global carriers and enterprises, plus retail prepaid SIM cards for the Indonesian diaspora in Greater China.

Ownership category

akta.pro rank

Product category

Wholesale Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications Resellers (517121), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Mobile Roaming & Interconnect Services (roaming hubs, IREG/TADIG, clearing) (HDAIAEAE)

akta.pro secondary industry

Real Estate, Leasing & Colocation Management (Landlords/REITs) (HDAIAKAJ)

Keywords

• Wholesale telecommunications services
• International data connectivity
• Carrier-neutral data centre
• Prepaid mobile services
• IPX and LTE roaming

Headquarters

HQ city

Hong Kong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Wholesale Voice: International voice traffic trading for Tier 1 partners to incumbent operators, leveraging Telin's base of 140+ million subscribers in Indonesia for significant traffic generation.
2. Wholesale Data Services: Global data connectivity solutions including IPLC, IEPL, IP Transit, Global IP VPN, and IPX services sold to carrier and enterprise customers.
3. SMS A2P: Aggregator service for A2P SMS international market, providing content providers access to distribute SMS traffic.
4. Retail Prepaid SIM Cards: Kartu As 2in1 prepaid SIM card sold through convenience stores and service centers, with recharge vouchers in HK$ denominations (10, 20, 50, 100, 200).
5. Data Centre Services: Colocation, hosting, inter-rack cabling, smart hand, storage space, meeting room, and remote peering services from neuCentrIX data centre.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Telin Hong Kong sells wholesale international telecommunications services to global carriers and enterprises, including international voice traffic hubbing, dedicated data connectivity (IPLC, IEPL, IP Transit, Global IP VPN, IPX), SMS A2P aggregation, and carrier-neutral data centre colocation via neuCentrIX. It also retails a prepaid SIM card (Kartu As 2in1) targeted at the Indonesian diaspora in Hong Kong with local calls, IDD, and roaming services.

Product overview

Telin Hong Kong operates as a telecommunications and data services company offering a comprehensive portfolio of wholesale and retail products. The core offerings include Wholesale Voice (international voice traffic hubbing), Wholesale Data (global data connectivity including IPLC, IEPL, IP Transit, Global IP VPN, and IPX), and neuCentrIX Data Centre (carrier-neutral colocation and hosting services). Retail products include Kartu As 2in1 prepaid SIM cards with Hong Kong numbers. Additional services include SMS A2P aggregation, NeuAPIX, NeuTrafiX, Plasa GraPARI retail outlets, and Remittance services in Taiwan. The company also participates in global roaming partnerships including LTE roaming services and Bridge Alliance/Global M2M Association IoT connectivity solutions.

Differentiator

Problem solved

Functional benefit

Brands

• neuCentrIX: Data centre service arm of Telin Hong Kong providing colocation, hosting, network and connectivity, IP transit, Direct Internet Access, Content Delivery Network, Cloud services, Inter-rack connection, smart hand and storage space services.
• neuCentrIX HK1
• NeuAPIX
• NeuTrafiX
• Kartu As 2in1

Products and services

• Wholesale Voice International voice traffic hubbing service delivering voice traffic globally for Tier 1 carrier partners and incumbent operators at competitive rates, leveraging Telkom Group's 140+ million Indonesian subscriber base to generate traffic.
• Wholesale Data Services Global data connectivity solutions for carriers and enterprise customers, encompassing IPLC, IEPL, IP Transit, Global IP VPN, and IPX services for international data transmission needs.
• IPLC (International Private Leased Circuit) Dedicated secure private global network service providing personalized circuits solely owned by the customer with speeds up to STM-64, supported by Telkom's terrestrial fiber links and submarine cable system for organizations with dispersed locations.
• IEPL (International Ethernet Private Line) Dedicated international data connectivity and bandwidth service using standard Ethernet interface, offering IPLC-style reliability with minimal transmission delay, network security, and flexible bandwidth subscription including Bandwidth on Request capability.
• IP Transit High-quality global Internet access service utilizing Telin's international backbone network and interconnection agreements, designed for ISPs, Content Service Providers, and corporations with speeds up to 10Gbps via submarine cable, satellite, VSAT, or layer 2 VPN tunneling.
• Global IP VPN End-to-end MPLS-based Virtual Private Network service consolidating voice, data, and application traffic onto a single secure network with expandable coverage, any-to-any connectivity, class of service mapping, and high security with public and private IP addressing.
• IPX (Internet Protocol Exchange) IP-based interconnection service providing guaranteed high QoS compliance with service level agreements between GSM operators for end users in both roaming and internetworking scenarios, supporting network security, service interoperability, and cascading payment systems.
• SMS A2P Aggregator service for A2P (Application-to-Person) SMS international market, providing content providers access to distribute SMS content traffic to mobile subscribers.
• Kartu As 2in1 Prepaid SIM Prepaid SIM card with a Hong Kong (+852) number providing local communications services, IDD Indonesia, IDD International, local data plans, Indonesia roaming, internet data, and various value-added features for Indonesian expatriates and travellers in Hong Kong.
• neuCentrIX Data Centre Services Carrier-neutral data centre services including colocation, hosting, inter-rack cabling, smart-hand support, storage space, meeting rooms, remote peering over Telin Points of Presence, and direct cloud connectivity to Alibaba Cloud, AWS, Azure, Google Cloud, IBM Cloud, and Oracle Cloud via Epsilon's Infiny SDN platform.
• NeuAPIX Value-added telecommunications service launched in Hong Kong in September 2018, part of Telin Hong Kong's expanding data centre and connectivity portfolio.
• NeuTrafiX Traffic-related telecommunications service launched in Hong Kong in December 2018 as part of Telin Hong Kong's expanding value-added portfolio.

Quantifiable outcome

• Telin HK gains flexibility, scalability and agility of world-class SDN platform for cloud connectivity
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• HKBN Enterprise SolutionscoreChannel Partner/ Reseller/ Distributor · 19 September 2019HKBN Enterprise Solutions signed agreement with Telin Hong Kong to expand their service capacity in neuCentrIX data centre. HKBN provides telecommunications solutions including broadband, Wi-Fi, cloud solutions, data connectivity, data facilities, system integration, mobile services, and voice communications to enterprise customers.
• EpsiloncoreTechnology or Integration · 28 August 2019Epsilon delivers Direct Cloud Connect solution to Telin HK via its Infiny SDN platform. This enables Telin HK to establish direct and secure connections to Alibaba Cloud and other major CSPs including AWS, Microsoft Azure, Google Cloud, IBM Cloud, and Oracle Cloud. The partnership also provides interconnection with 220+ data centres and major Internet Exchanges globally.
• Bridge AllianceminorStrategic or Co-development Partner · 15 April 2016Bridge Alliance and Global M2M Association collaboration enables M2M and IoT services deployment through Multi-Domestic Service platform covering 77 markets. Telin participates in this alliance-to-alliance partnership enabling seamless customer experience for IoT device manufacturers and enterprises.
• Global M2M Association (GMA)minorStrategic or Co-development Partner · 15 April 2016Partnership between GMA and Bridge Alliance provides global M2M/IoT connectivity management platform using eUICC SIM technology covering 77 markets. Enables multinational corporations to deploy connected devices across retail, healthcare, transportation, automotive, and energy sectors.
• iBasiscoreTechnology or Integration · 15 April 2016iBasis and Telin signed multiservice IPX interconnection for LTE Roaming enabling mobile operator customers to provide consistent high-quality LTE roaming experience. The agreement includes GRX, Signaling, SMS, and Voice services with Telin leveraging iBasis global reach of more than 300 LTE destinations.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Singtel: Singapore-based regional incumbent with international wholesale voice, IPX, data, and data centre businesses. Comparable as a regional incumbent carrier serving similar enterprise and wholesale customer segments across Southeast Asia and Hong Kong.
• NTT Communications (NTT Ltd): Global tier-1 carrier and data centre operator with extensive IP Transit, IPX, MPLS, and colocation services. Comparable as a broad incumbent offering overlapping capabilities across wholesale data, IPX, and enterprise networking.
• Tata Communications: Global wholesale carrier operating one of the largest submarine cable networks, IPX, IPLC, and data centre services. Comparable as a broad incumbent in international wholesale voice and data serving carriers and enterprises across Asia and globally.
• China Mobile International: International arm of China Mobile, operating extensive global voice, data, IPX, and data centre services. Overlaps materially with Telin HK's IPX and wholesale data services and is a much larger incumbent in the same regional corridors.

Direct peers

• HGC Global Communications: Hong Kong-based international carrier offering IPLC, IP Transit, IPX, MPLS VPN, and data centre services. Direct competitor in the same HK wholesale carrier market and comparable in product mix and target customer segments.
• iBasis (KPN): International IPX, LTE roaming, and voice carrier now part of KPN. Active IPX partner of Telin HK and one of the most directly comparable pure-play IPX/wholesale roaming specialists globally.
• PCCW Global: International wholesale voice, data, and IPX carrier arm of HKT, headquartered in Hong Kong. Directly competes with Telin HK in international IPLC, IEPL, IP Transit, IPX, and voice hubbing for carriers and enterprises across Asia.
• Epsilon (KT/BCG): SDN-based global connectivity and direct cloud connect provider that powers Telin HK's Infiny on-ramp. Comparable as an SDN/cloud-connect platform serving carriers and enterprises with on-demand interconnections to hyperscalers and 220+ data centres.
• HKBN (Hong Kong Broadband Network): One of Hong Kong's largest fixed-line and enterprise telecom operators and also a channel partner of Telin HK for neuCentrIX colocation. Directly comparable as a HK-headquartered enterprise telecom and data centre services provider with overlapping wholesale, enterprise, and carrier-neutral offerings.

Regional players

• Telstra International: International arm of Telstra, offering voice, data, IPX, MPLS, and data centre services across Asia-Pacific. Comparable as a regional wholesale carrier with overlapping products and similar carrier-to-carrier GTM motion in APAC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCgqQ3HV57Ke58PYH1nUZGBQ
• Facebookfacebook.com/TelinHK
• LinkedInlinkedin.com/company/telinhk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited)