What TH Airport Consulting does

TH Airport Consulting is a Hamburg, Germany-based boutique airport consulting firm founded in 2010 by Managing Director Torsten Hentschel. The firm delivers specialized advisory services across four pillars: Passenger Experience, Airport Processes, Terminal Planning, and Aviation Management (including ORAT - Operational Readiness, Activation and Transition). It serves airport operators, authorities, airlines, and global architecture/planning firms in Europe, the Middle East, Africa, Asia, and the Caribbean, with disclosed engagement experience at more than 50 airports and 70+ projects completed since founding.

The firm differentiates through a proprietary 3P methodology (Premises, Processes, People) for passenger experience assessment, in-house terminal capacity simulation tools, and deep leadership presence in ACI Europe and ACI Africa committees, including rapporteur roles on industry guidelines. Under its ACI Africa Trusted Training Partner status, TH Airport Consulting also delivers a recurring calendar of training courses as part of the African Airports Development Program, complemented by formal delivery partnerships with IADC, Logo Infraconsult, JT Aviation Solutions, and PassePartout Training.

The business model is project-based professional services with custom-quoted consulting engagements, supplemented by training delivery under the ACI Africa framework. The core team of seven (two senior consultants with 30+ years of experience, two mid/senior consultants, two recently hired juniors, and an Associate Partner from IADC) is augmented by a broader network of senior experts. Revenue is not publicly disclosed and there are no external funding rounds, with the firm remaining privately held under Hentschel's control.

Name

TH Airport Consulting

Legal name

TH Airport Consulting

Website

https://th-airport.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

TH Airport Consulting is a 7-person Hamburg-based boutique advisory firm specializing in airport terminal planning, passenger experience, security, and ORAT services for airport operators, authorities, airlines, and architecture firms across more than 50 airports worldwide.

Ownership category

akta.pro rank

Product category

Airport Consulting Services

NAICS

Airport Operations (48811), Other Airport Operations (488119), Management Consulting Services (54161)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Services-Management Consulting Services (8742)

akta.pro primary industry

Industrial & Process Engineering Consulting (BPAHAIAF)

akta.pro secondary industry

Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM)

Keywords

• Airport consulting services
• Terminal planning
• Airport process optimization
• Passenger experience advisory
• ORAT services

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Airport Consulting Services: Professional consulting services for terminal planning, airport processes, security advisory, organizational development, and aviation management. Revenue generated through project-based consulting engagements with airport operators, authorities, airlines, and architecture/planning firms worldwide.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

TH Airport Consulting is a specialized aviation consulting firm that delivers advisory services for airport operators, authorities, airlines, and architecture/planning firms. Its core offerings span Terminal Planning, Airport Processes & Security, Aviation Management including ORAT (Operational Readiness, Activation and Transition), and Passenger Experience enhancement using its proprietary 3P Approach (Premises, Processes, People). The firm also delivers training courses as ACI Africa's Trusted Training Partner as part of the African Airports Development Program.

Product overview

TH Airport Consulting is a specialized airport consulting firm offering a unified portfolio of advisory services focused on Terminal Planning, Airport Processes & Security, and Aviation Management including ORAT. The company's core services are centered around enhancing Passenger Experience using a holistic approach that incorporates the 3P methodology (Premises, Processes, People). They deliver consulting engagements, training programs (particularly through their ACI Africa Trusted Training Partner status), and conduct research studies on passenger experience topics. The company does not offer a software product but rather provides expert consulting services, project management, and professional development programs for airport operators worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Passenger Experience Consulting Development of airport strategies to enhance passenger experience, assessments using the 3P Approach (Premises, Processes, People), and application of ACI EUROPE Guidelines for Passenger Services. Targeted at airport operators, authorities, and airlines.
• Terminal Planning Services Master planning and conceptual/functional design of airport facilities, capacity assessment through simulation, airport of the future concepts, and planning of terminal equipment and systems. For airport operators, authorities, and global architecture/planning firms.
• Airport Processes & Security Services Planning and optimization of operational and passenger processes, security concept development, landside security assessment, optimization and design of security checkpoints and border control, and baggage handling concepts. For airport operators, authorities, and security stakeholders.
• Aviation Management & ORAT Services Requirements management, project management for airport development, ORAT (Operational Readiness, Activation and Transition) and start-up coordination, compliance and certification support, and training. For new and expanding airport facilities.
• ACI Africa Training Courses Virtual and in-class training courses including Passenger Experience, Airport Terminal Planning, Facilitation and Capacity Optimization, Airport Development and Master Planning, and ORAT programs delivered as part of the African Airports Development Program. Targeted at airport customer service professionals across the African continent.

Quantifiable outcome

• Terminal capacity optimized for airports handling increasing passenger volumes through simulation-driven planning
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• PassePartout Training Ltd.minorStrategic or Co-development Partner · 1 January 2015Cooperation since 2015 with PassePartout Training Ltd., PRM (Persons with Reduced Mobility) experts, for providing services to enhance passenger experience for elderly travellers at airports. Joint goal is to make airports more enjoyable for elderly travellers and help airports generate more revenue.
• IADC GmbHcoreStrategic or Co-development PartnerIADC (International Airport Design and Consulting) is a partner company specialized in aviation and transportation planning and architecture. TH Airport Consulting frequently partners with IADC on terminal and master planning projects. Mark Longrée, Managing Director of IADC, serves as Associate Partner at TH Airport Consulting.
• Logo Infraconsult GmbHminorStrategic or Co-development PartnerTH Airport Consulting benefits from the expertise of Logo Infraconsult GmbH on project and start-up coordination as well as airport logistics. The partnership provides additional capabilities for airport development projects requiring logistics and coordination expertise.
• JT Aviation SolutionsminorStrategic or Co-development PartnerPartnership with JT Aviation Solutions, led by Jason Tshabalala (former Group Head of Aviation Security at ACSA), for the African market as well as for worldwide airport security projects. Jason Tshabalala previously served as Head of the South African Presidential Protection Unit.
• Munich Airport InternationalminorStrategic or Co-development PartnerTH Airport Consulting worked with Munich Airport on the International Arrivals Process Transformation Project at King Khaled International Airport, Riyadh. Munich Airport served as project partner providing operational expertise alongside TH Airport Consulting's terminal planning and process optimization capabilities.
• ACI EuropecoreOthersWorld Business Partner of ACI Europe. Active member of the ACI Europe Committee for Facilitation and Customer Services, Technical Operations and Safety Committee, Leadership & HR Forum, Aviation Security Committee, Task Force on Passenger Experience, and Contactless Journey Task Force. Contributed to the 'Guidelines for Passenger Services at European Airports' and 'Guidelines for a Healthy Passenger Experience'.
• ACI AfricacoreOthersWorld Business Partner and Trusted Training Partner of ACI Africa. Active member of the ACI Africa Committee on Facilitation, Technology and Innovation and the Committee on Security. Provides training courses for the African Airports Development Program. Managing Director Torsten Hentschel is nominated to the ACI World Facilitation and Services Standing Committee as World Business Partner representative for the African region.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Arup: Global engineering and design firm with a recognized aviation practice spanning terminal architecture, planning, and advisory — competes for the same Tier-1 airport operator engagements as TH but as part of a much broader portfolio.
• WSP: Global professional services firm with a transportation and aviation practice offering airport planning, engineering, and program management — competes for large mandates where TH is also bidding or serving as sub-consultant.
• Mott MacDonald: Global engineering consultancy with a substantial aviation practice covering terminal design, master planning, and program management — competes with TH on large airport capex projects as a broad incumbent rather than a niche specialist.

Direct peers

• NACO (Netherlands Airport Consultants): Aviation consultancy within Royal HaskoningDHV specializing in airport master planning, terminal design, and aviation strategy globally — comparable boutique-within-large-firm positioning and similar service portfolio.
• Landrum & Brown: Specialized aviation planning and development consultancy focused on airports and aviation infrastructure, offering terminal planning, master planning, and environmental services — directly comparable scope and customer base to TH Airport Consulting.
• InterVISTAS: Aviation and transport consultancy offering airport planning, strategy, and policy advisory to airports, governments, and airlines — overlapping customer base and adjacent consulting capabilities to TH.
• AviaSolutions: Aviation consulting group providing airport management, operations, and strategy advisory services — comparable boutique aviation consultancy with overlapping service lines in terminal and operational advisory.
• Ricondo & Associates: Aviation planning and development firm providing airport planning, terminal planning, and operational advisory services to airport operators worldwide — a like-sized specialty consultancy competing for the same RFPs as TH.
• Munich Airport International: The operating-consulting subsidiary of Munich Airport (Flughafen München), offering operational advisory, ORAT, and terminal process services — competes with TH on ORAT mandates and is already a project partner on the Riyadh transformation engagement.

Emerging players

• To70: Aviation consultancy specializing in airport capacity, noise, safety, and operational analysis — a smaller European-headquartered boutique with overlapping niche capabilities in terminal capacity and process optimization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/th-airport-consulting

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TH Airport Consulting