The Cable St. Kitts

What The Cable St. Kitts does

The Cable St. Kitts is a privately held telecommunications operator headquartered on Cayon Street, Basseterre, St. Kitts, founded in the early 1980s and employing roughly 14 people. It delivers residential and business connectivity over an island-wide fiber ring with a direct submarine link to the NAP of the Americas in Miami, positioning it as St. Kitts' incumbent last-mile fiber provider.

The company's core offerings are organized in three layers. The consumer layer includes residential broadband tiers from 15 Mbps to 320 Mbps, the Ultra TV linear service with 75 channels, and the Pavilion Plus OTT streaming product. The business layer adds Dedicated Internet Access, Managed Wi-Fi, Managed Security, Unified Communications, Fleet Management and structured cabling, sold with a 99.9% uptime SLA to enterprise and government accounts. A third, adjacent layer is the co-branded Platinum Loyalty Mastercard issued with the St. Kitts-Nevis Anguilla National Bank and Mastercard, which extends the company's relationship with subscribers beyond telecom services.

The Cable monetizes primarily through recurring monthly subscription ARPU (e.g., residential internet packages priced from roughly $113 to $585 per month, Ultra TV around $70 per month) and through contracted managed-service fees from named enterprise, hospitality, education and government customers such as Hyatt, Christophe Harbour, Ross University, the Government of St. Kitts, ECSE, ECCB, and 4Cs. Go-to-market is direct-to-consumer for residential and direct-to-account for enterprise, supplemented by civic sponsorships (e.g., Sugar Mas Carnival) and the bank partnership for the loyalty card. The company operates exclusively within St. Kitts, with no observable geographic expansion beyond that single market.

Name

The Cable St. Kitts

Legal name

The Cable

Website

https://thecable.net

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

The Cable St. Kitts is a privately held, Basseterre-based fiber telecom operator founded in the early 1980s serving St. Kitts with residential internet/TV/OTT, enterprise managed services under a 99.9% uptime SLA, and a co-branded Platinum Loyalty Mastercard with SKNANB.

Ownership category

akta.pro rank

Headquarters

HQ city

Basseterre

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Service Subscriptions: Monthly recurring subscription fees for internet packages ranging from 15 Mbps to 320 Mbps download speeds. Packages include modem rental options and installation fees.
2. Ultra TV Service: Monthly TV subscription at $70.20 for 75 channels plus premium add-ons (MoviePak at $23.40, MaxPak sports included with Ultra TV). Installation and additional outlet fees apply.
3. Pavilion Plus Streaming: Monthly streaming subscription at $13.50 or promotional 12-month contract at $2.70 for first 6 months then $13.50. Exclusive to Cable customers with MyCable accounts.
4. Business Services: SME Engage DIA service at $174.33/month for 200/25 Mbps. Additional managed services include Wi-Fi, security, fleet management, and unified communications.
5. Home & Small Business Security Systems: Security and safety monitoring services with mobile app control for smart devices including lighting, thermostats, and door locks.
6. Modem Rental and Installation: Modem rental at $5.85 monthly or one-time purchase at $292.50. Installation fee of $58.50 for new services.
7. Platinum Loyalty Mastercard: Free prepaid card for Cable customers with no monthly/annual fees. Revenue generated through transaction convenience and customer retention.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels8 records

Core offering

The Cable St. Kitts is a local telecommunications provider offering residential and business internet access (15 Mbps to 320 Mbps tiers), Ultra TV cable television with 75 channels, Pavilion Plus Caribbean streaming, the Platinum Loyalty Mastercard prepaid card, and business managed services (DIA, Unified Communications, Managed Wi-Fi, Managed Security, Fleet Management, Security Systems). All services run over an island-wide fiber optic ring with direct connectivity to the NAP of the Americas in Miami.

Product overview

The Cable St. Kitts is a telecommunications company operating in St. Kitts since the 1980s, providing a multi-product service portfolio. The core offerings consist of residential and business internet service (Internet with tiers from 15-320 Mbps, SME Engage business internet), cable television (Ultra TV with 75 channels), and streaming video (Pavilion Plus Caribbean content). A co-branded financial product (Platinum Loyalty Mastercard) incentivizes customer loyalty. Business services include managed solutions for Wi-Fi, security, unified communications, fleet management, and dedicated internet access. The MyCable portal serves as the unified customer platform for account management and service access.

Differentiator

Problem solved

Functional benefit

Brands

• Pavilion Plus (P+): A streaming service offering Caribbean movies and TV shows available to Cable customers with a MyCable account.
• Platinum Loyalty Mastercard
• Ultra TV

Products and services

• Residential Internet Service Residential internet service delivered over the island-wide fiber network with multiple speed tiers ranging from 15 Mbps to 320 Mbps download. Available packages include FLASH, BOLT, STRIKE, STORM, X-TREME, and specialized packages for teachers, creatives, and health professionals, with speeds recently doubled without price increases.
• SME Engage Business Internet Business internet offering 200 Mbps download and 25 Mbps upload speeds with guaranteed bandwidth, 99.9% uptime SLA, dedicated account management, and direct connection to NAP of the Americas in Miami for small and medium enterprises in St. Kitts.
• Ultra TV Cable television service offering 75 channels in a single-tier package including sports, entertainment, news, and educational content, with premium sports channels on C Sport 96 & 97 and additional premium add-on packages available.
• Pavilion Plus Streaming Streaming service offering Caribbean-focused movies and TV shows on demand with HD video, 5 personalized profiles, and 3 simultaneous users. Available on web, Android, iOS, and smart TVs to Cable customers with a MyCable account.
• Platinum Loyalty Mastercard Free prepaid Mastercard offered to loyal Cable customers in good standing, accepted worldwide wherever Mastercard is accepted. Supports online purchases, bill payments, ATM withdrawals, and fund transfers between cardholders with lower fees than typical card experiences.
• Direct Internet Access (DIA) Dedicated, contention-free, symmetrical internet service for enterprises with 99.9% uptime SLA, route diversity through two separate links to the United States, and direct connection to the NAP of the Americas in Miami.
• Unified Communications (UC) VoIP-based business communications solution providing voice, video, and instant messaging capabilities, available as on-premise or hosted deployment with unlimited scalability for business customers.
• Managed Wi-Fi End-to-end managed Wi-Fi service for businesses with private networks for employees and branded public networks for guests, including user behavior analytics.
• Managed Security Cybersecurity service combining trained security experts with advanced technology for threat detection, prevention, remediation, and continuous monitoring for businesses.
• Fleet Management Real-time vehicle tracking and fleet management solution with geo-fencing, driver/speed alerts, and historical reporting to optimize vehicle use for business customers.
• Home & Small Business Security Systems Security and safety monitoring system controlled via mobile app with smart device automation including lighting, thermostat, and door lock controls for residential and small business customers.
• Structured Cabling Network infrastructure cabling service with 15-20 year expected lifespan, designed to reduce downtime and maintenance costs for business customers.

Quantifiable outcome

• 99.9% uptime guaranteed through SLA for business customers
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core, flagship and minor.

• St. Kitts-Nevis-Anguilla National Bank Limited (SKNANB)coreStrategic or Co-development Partner · 30 November 2022SKNANB is The Cable's partner for the Platinum Loyalty Mastercard prepaid card program. The bank handles card issuance, balance inquiries, ATM withdrawals, and fund transfers for cardholders. Card replacement and support services are also managed through the bank.
• St. Kitts Nevis National Carnival Committee (SKNNCC)flagshipGTM or Marketing Partner · 30 November 2022The Cable served as Platinum Sponsor and Official Internet Provider for Sugar Mas 51 carnival (December 2022 - January 2023). The company provided live streaming of all carnival events, especially appreciated during COVID-19 pandemic when virtual attendance was essential.
• Ultra CarnivalminorGTM or Marketing Partner · 1 January 2022Partnership for carnival costume promotions where Platinum Loyalty Mastercard holders could win prizes including full refunds on Ultra Carnival costumes and free Day 2 wear.
• MastercardcoreTechnology or IntegrationPlatinum Loyalty Mastercard is a Mastercard payment card accepted worldwide wherever Mastercard is accepted. Enables online purchases, bill payments, ATM withdrawals, and international fund transfers.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Digicel Group: Digicel is a pan-Caribbean telecommunications operator providing mobile, broadband, TV, and digital services across more than 20 Caribbean markets. Its multi-island, multi-service model with strong community sponsorship makes it a directly comparable full-service Caribbean telecom peer.
• Flow Caribbean (Liberty Latin America): Flow is the largest cable TV, broadband, and mobile operator across multiple Caribbean islands, offering an almost identical bundled service stack (internet, TV, mobile, business) to The Cable. It competes in adjacent Caribbean markets with the same fiber-and-cable delivery model and is the closest direct comparable.

Broad incumbents

• ATN International: ATN International is a US-listed holding company operating telecom and connectivity businesses across Caribbean and US territories through subsidiaries such as Choice Wireless and Viya. Comparable in scale, structure, and Caribbean focus to The Cable, but operates as a multi-country portfolio rather than a single island.
• Liberty Latin America: Liberty Latin America is the parent company of Flow Caribbean and CWC, operating broadband, video, and mobile services across the Caribbean and Latin America. Overlaps with The Cable on service mix and target customers but at vastly larger scale across many geographies.

Regional players

• One Communications Bermuda: One Communications is Bermuda's full-service provider of TV, internet, and mobile services in a similarly small island market. Comparable in service portfolio and customer base, though in a higher-ARPU geographic market.
• TSTT (Telecommunications Services of Trinidad & Tobago): TSTT is the incumbent fixed, mobile, broadband, and TV provider in Trinidad & Tobago. Similar full-service Caribbean telecom operating model, though serving a larger and different national market.
• BTC (Bahamas Telecommunications Company): BTC is the incumbent Bahamian operator providing mobile, fixed-line, broadband, and TV services across the Bahamas. Comparable to The Cable in island-market scope and full-service offering.
• Cable Bahamas: Cable Bahamas offers cable TV, broadband, and landline telephony in the Bahamas — a near-identical service mix to The Cable, but in a different island market. Comparable in scale and customer profile (residential + business on a small Caribbean island).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCkCJ4PoVnPs3KCrqVJHM4tg
• Facebookfacebook.com/thecablestkitts
• Instagraminstagram.com/thecablestkitts
• LinkedInlinkedin.com/company/the-cable-st-kitts

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Cable St. Kitts