The Pinn Medical Centre

What The Pinn Medical Centre does

The Pinn Medical Centre is an NHS general practitioner surgery located at 37 Love Lane, Pinner, Harrow, in the United Kingdom. The practice provides primary care services to registered patients in Pinner and the surrounding Harrow area, and operates a GP Access Centre that serves Harrow-registered patients from other practices 365 days per year, including bank holidays. Its clinical portfolio spans routine and emergency GP appointments, chronic disease management (notably a diabetes clinic), first-contact physiotherapy, women's health (cervical screening, family planning, antenatal and postnatal care), child health services (vaccinations and 6-8 week checks), vaccinations (flu, shingles, travel, adult), NHS Health Checks for adults aged 40-70, minor surgery, and smoking cessation support. The practice is part of the Healthsense Primary Care Network, a group of seven Harrow GP practices that jointly deliver the Enhanced Access Service providing evening and weekend appointments on alternate weeks. Patient access is delivered across multiple channels: in-person at the practice, telephone (8:15am-6:30pm weekdays), the Patchs online consultation platform for non-urgent medical enquiries, the NHS App for appointments and repeat prescriptions, and pharmacy-based prescription collection.

The business model is structured around an NHS England primary care contract, with revenue generated primarily through capitation-based payments for registered patients, Quality and Outcomes Framework (QOF) achievement payments, and enhanced service payments for specific clinical programs including PCN-level extended access. All NHS-covered services are provided free at the point of use for registered patients; the practice does not appear to generate material revenue from private services. The practice employs 22 staff including 4 full-time GPs, 12 part-time GPs and 4 locum GPs, with average GP pay disclosed at £85,192 before tax and National Insurance. Dr Amol Kelshiker serves as Senior GP Partner alongside GP Partners Dr Jonathan Rudolph and Dr Mehul Lakhani, and the practice is led operationally by Practice Manager Rupa Yagnik. The practice holds an Outstanding overall rating from the Care Quality Commission (CQC), operates as a designated GP training practice since the 1970s, is a designated Safe Surgery in partnership with Doctors of the World UK, and is supported by a registered charity, the Pinn Medical Centre Patients' Association (PMCPA, charity no. 1095260), which delivers newsletters to approximately 4,000 local homes and provides volunteer transport and shopping services for elderly patients.

Name

The Pinn Medical Centre

Legal name

The Pinn Medical Centre

Website

https://thepinn.co.uk

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

The Pinn Medical Centre is an NHS GP practice in Pinner, Harrow, delivering primary care to registered patients and operating a 365-day GP Access Centre for Harrow residents. It offers GP appointments, chronic disease management, physiotherapy, vaccinations, and digital access via Patchs and the NHS App.

Ownership category

akta.pro rank

Product category

Primary Care / NHS General Practice

NAICS

Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAC

Retail & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• NHS primary care
• General practice services
• GP appointments
• Preventive healthcare
• Chronic disease management

Headquarters

HQ city

Pinner, Harrow

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. NHS Contract Revenue: The Pinn Medical Centre operates as an NHS GP practice receiving funding through NHS England primary care contracts. Revenue is primarily generated through capitation-based payments for registered patients, quality and outcomes framework (QOF) payments, and enhanced service payments for specific clinical programs. The practice is part of a Primary Care Network (PCN) Healthsense, receiving additional PCN funding for extended services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

The Pinn Medical Centre is an NHS GP practice providing primary healthcare services to registered patients in Pinner and the wider Harrow area. Services include routine and emergency GP appointments, a GP Access Centre operating 365 days a year, Enhanced Access evening and weekend clinics, vaccinations, NHS Health Checks, minor surgery, first-contact physiotherapy, women's and child health services, chronic disease management, and repeat prescription ordering. Patients access care in person, by phone, via the NHS App, or through the Patchs online consultation platform.

Product overview

The Pinn Medical Centre is a GP surgery offering a unified primary care service with embedded digital access channels. The core clinical portfolio includes GP appointments (routine and emergency), a GP Access Centre (GPAC) for extended hours, and an Enhanced Access Service via their PCN for evenings and weekends. The practice provides specialist first-contact physiotherapy and chronic disease management (diabetes clinic). Preventive care services include vaccinations (flu, shingles, travel, adult), NHS Health Checks, cervical screening, and child health programmes. Patients access services through multiple channels: in-person at the Pinn, via the NHS App, through the Patchs online consultation platform, by phone, or through pharmacy collection services. The centre also operates as a Safe Surgery and GP training practice.

Differentiator

Problem solved

Functional benefit

Products and services

• GP Appointments
• GP Access Centre (GPAC) Extended access primary care service operational 365 days a year, including bank holidays, providing GP and nurse appointments for Harrow-registered patients outside normal practice hours. Booked via the patient's own GP or NHS 111.
• Enhanced Access Service PCN-provided evening and weekend GP and nurse appointments running alternate weeks, pre-bookable up to two weeks in advance. Part of a network of seven local practices.
• First Contact Physiotherapy Assessment and advice service for soft tissue, muscle and joint pain provided by physiotherapists, available to Pinn registered patients via Patchs triage.
• Women's Health Services Includes cervical smear tests, family planning, antenatal checks, and postnatal checks provided at the practice.
• Child Health Services 6-8 week health checks and child vaccination programmes for babies and children.
• Vaccination Services Seasonal flu vaccinations for eligible groups (aged 65+, carers, pregnant women, children 2-3 years), shingles vaccinations for ages 70-79, adult vaccinations, and travel vaccinations.
• NHS Health Check Free health assessment for patients aged 40-70 without pre-existing conditions, conducted every 5 years to identify early signs of stroke, kidney disease, heart disease, type-2 diabetes, or dementia.
• Chronic Disease Management Diabetes clinic providing ongoing management and monitoring for patients with diabetes.
• Minor Surgery In-practice minor surgical procedures offered at the practice.
• Prescription Services Repeat prescription ordering via NHS App, online form, pharmacy collection service, in-person, or by post. Prescriptions ready in 48-72 hours.
• New Patient Registration Online registration process for new patients, including out-of-area registrations, with health check on joining.
• Safe Surgery Initiative Partnership with Doctors of the World UK ensuring GP registration is available regardless of ID, address, or immigration status, with interpreter support and translated materials.

Quantifiable outcome

• CQC Overall Rating: Outstanding
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Healthsense Primary Care NetworkcoreStrategic or Co-development PartnerThe Pinn Medical Centre works within the Healthsense Primary Care Network, a group of seven GP practices in the Harrow area collaborating to provide enhanced access services, including evening and weekend appointments. Network practices include The Ridgeway Surgery, Simpson House Medical Centre, Kenton Bridge Medical Centre, Enderley Road Medical Centre, and Roxbourne Medical Centre.
• NHS EnglandcoreStrategic or Co-development PartnerThe practice operates under NHS England contract to deliver primary care services to registered patients. NHS England sets contractual requirements, quality standards, and provides funding through capitation and quality outcomes framework (QOF) payments.
• The Pinn Medical Centre Patients' Association (PMCPA)coreStrategic or Co-development PartnerPMCPA is a registered charity (No: 1095260) that supports the practice by providing volunteer transport services for elderly patients, shopping delivery, and newsletter distribution to approximately 4,000 homes. The charity also funds equipment purchases and assists with practice projects.
• Doctors of the World UKminorStrategic or Co-development PartnerPartnership to provide a Safe Surgery environment, ensuring that everyone in the community can access healthcare regardless of immigration status, identification, or proof of address. The practice has committed to not asking for immigration documents and protecting patient confidentiality.
• PatchscoreTechnology or IntegrationPatchs is the online consultation platform selected by The Pinn Medical Centre to enable patients to contact the practice for non-urgent medical enquiries, report symptoms, and request appointments through a secure digital interface.
• NHS App / NHS DigitalcoreTechnology or IntegrationThe practice integrates with NHS App and NHS Digital systems to enable patients to book appointments, order repeat prescriptions, check symptoms, and access medical records through the national NHS digital platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Modality Partnership: One of the largest UK NHS GP super-partnerships operating across multiple primary care sites under the GMS contract. Directly comparable to the Pinn as an NHS-contracted primary care provider, but at materially greater scale and with a multi-site operating model.
• Operose Health (HCRG Care Group): Large UK operator of NHS GP practices (formerly Operose Health, now part of HCRG Care Group). Directly comparable as an NHS-contracted primary care provider running multiple practices under standard GMS/PMS contracts; offers scale contrast to a single-site practice like the Pinn.
• AT Medics: London-based NHS GP super-partnership operating numerous primary care sites under GMS contracts. Comparable to the Pinn as an NHS-contracted multi-site primary care group serving urban populations, with similar reliance on capitation, QOF, and PCN funding.
• The Ridgeway Surgery: A fellow Harrow NHS GP practice and explicit member of the Healthsense Primary Care Network alongside the Pinn. Directly comparable as a peer PCN practice sharing enhanced-access rotas and ARRS roles — the most operationally similar peer in the data.
• Haxby Group: UK NHS GP super-partnership operating multiple primary care sites across Yorkshire. Comparable to the Pinn as an NHS-contracted primary care provider with a partnership governance model and similar reliance on PCN membership and extended access revenue.
• Simpson House Medical Centre: Another Harrow NHS GP practice within the Healthsense PCN alongside the Pinn. Closely comparable as a same-network peer sharing enhanced access rotas, PCN-level funding, and a similar urban commuter-belt patient demographic.
• Roxbourne Medical Centre: A Harrow NHS GP practice named within the Healthsense PCN alongside the Pinn. Closely comparable as a same-network peer sharing enhanced access rotas, PCN funding, and a similar local patient demographic.

Emerging players

• Push Doctor: UK-based digital GP consultation platform offering NHS and private online appointments. Comparable to the Pinn's Patchs-based online consultation channel as an alternative delivery model for primary care, though without a physical practice footprint.
• eMed (formerly Babylon Health): Digital-first primary care platform (GP at Hand) historically operating under an NHS digital-first contract. Comparable to the Pinn as an NHS-funded primary care provider but with a fundamentally digital delivery model — a useful contrast for assessing the Pinn's traditional physical-clinic approach.

Broad incumbents

• Practice Plus Group: Large UK independent-sector healthcare provider delivering NHS primary care, urgent treatment, and secondary care services. Comparable as a broader primary care incumbent operating at scale under NHS contracts, with overlapping digital and extended-access offerings.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/thepinnmc
• LinkedInlinkedin.com/company/the-pinn-medical-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Pinn Medical Centre