The Restoration Hotel
The Restoration Hotel Collection is an independent boutique hotel group operating two design-forward, residential-style properties in Charleston, SC and Asheville, NC, serving leisure travelers, families, corporate groups, and wedding parties with signature concierge, F&B, and event services.
- Company typePrivate
- Founded2015
- HeadquartersCharleston, South Carolina, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What The Restoration Hotel does
The Restoration Hotel Collection is an independent, privately held boutique hotel operator founded in 2015 and associated with Jeffrey R. Anderson Real Estate. The company runs two properties: The Restoration Charleston at 75 Wentworth Street in the King Street Historic District, and The Restoration Asheville at 68 Patton Avenue in downtown Asheville. The Charleston property offers residential-style suites including 1-, 2-, and 3-bedroom configurations with select full kitchens, a rooftop pool, The Watch Rooftop Kitchen & Spirits, and The Rise Coffee Bar. The Asheville property is an all-suite hotel with The Watch restaurant, The Observatory rooftop bar, The Draftsman speakeasy lounge, and a 24-hour fitness center with Peloton bikes. Headcount is reported at 11–50 employees.
Revenue is generated through eight streams: overnight suite reservations (the dominant stream), on-property F&B outlets open to both guests and local walk-ins, private events, weddings, and corporate retreats across eight event spaces (e.g., The Solarium at 2,986 sq ft, up to 175 guests), curated experience packages, valet parking ($38/night Charleston; $30/night Asheville), pet accommodations ($75–$150/night), and gift cards sold through the Givex platform. Group and event inquiries are managed through Tripleseat.
The company sells direct-to-consumer via its WordPress website (therestorationhotel.com) and toll-free phone lines, with TravelClick handling OTA distribution. There is no proprietary technology platform; the stack is standard hospitality infrastructure (TravelClick booking engine, WordPress/Elementor, Google Analytics, Google Adsense, Complianz). Differentiation rests on signature guest rituals including a Guest Curator concierge, complimentary Jeep transportation within a 2-mile radius, locally inspired breakfast baskets delivered to suites, and a wine-and-cheese welcome. The brand has earned Condé Nast Traveler's Best Urban Hotel 2025 and Best of The Best 2025 (Charleston) and TripAdvisor Traveler's Choice 2026 (Asheville).
The Restoration Hotel firmographics
Firmographics- Name
- The Restoration Hotel
- Legal name
- Jeffrey R. Anderson Real Estate
- Website
- https://therestorationhotel.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Restoration Hotel Collection is an independent boutique hotel group operating two design-forward, residential-style properties in Charleston, SC and Asheville, NC, serving leisure travelers, families, corporate groups, and wedding parties with signature concierge, F&B, and event services.
- Ownership category
- akta.pro rank
The Restoration Hotel industry classification
Industry- Product category
- Boutique Hotels
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Heritage & Historic Boutique Hotels (THAGADAD)
Keywords
Where The Restoration Hotel is headquartered
LocationHeadquarters
- HQ city
- Charleston, South Carolina
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Restoration Hotel business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Guest room and suite reservations: Primary revenue stream from overnight accommodations across two properties. The Restoration Charleston offers residential-style suites (including 1-bedroom, 2-bedroom, and 3-bedroom configurations) with select full kitchens. The Restoration Asheville is an all-suite boutique hotel. Both properties offer direct booking, OTA channels, and package-based pricing. Room revenue is the dominant revenue stream.
- Food and beverage outlets: On-property dining and bar venues generate food and beverage revenue from both hotel guests and local visitors. Charleston venues: The Watch Rooftop Kitchen & Spirits (rooftop dining, cocktails, panoramic views) and The Rise Coffee Bar (coffee, tea, pastries, light bites). Asheville venues: The Watch, The Observatory rooftop bar, and The Draftsman. Non-hotel guests are welcome at all dining venues.
- Private events, meetings, and weddings: Revenue from hosting corporate retreats, conferences, weddings, rehearsal dinners, social celebrations, and full or partial hotel buyouts. The Restoration offers flexible event spaces including The Solarium (Asheville, 2,986 sq ft, up to 175 guests), The Draftsman (Asheville, 3,264 sq ft, up to 120 guests), The Watch (Asheville, 4,039 sq ft), The Observatory Rooftop (Asheville, 1,000 sq ft, up to 50 guests), The Library, and The Port. Event inquiries are managed through Tripleseat. Restaurant and rooftop buyouts are also available.
- Hotel packages and curated experiences: Curated destination-specific packages including romantic getaways, golf retreats, extended-stay savings, babymoon packages, elopements, food tours, history packages, boat charters, wellness experiences, and seasonal offers. Packages bundle accommodations with activities and are priced as discrete offerings.
- Valet parking: Valet parking services at both properties. Charleston charges $38 per vehicle per night (with limited availability). Asheville charges $30 per vehicle per night. Self-parking is available through city garages adjacent to the Asheville property.
- Pet accommodations: Pet-friendly stays with fees. Charleston: non-refundable fee of $150 per night (maximum $400 per stay), limit of two pets per room. Asheville: $75 per night per room with a maximum charge of $250, with 20% of pet fees donated to The Asheville Humane Society.
- Gift cards: Gift cards usable for eligible hotel stays, dining, or experiences at The Restoration, sold through Givex platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Asheville all-suite accommodations |
| Subscription | Pay-as-you-go | Charleston residential-style suites |
| One time/ perpetual license | Pay-as-you-go | Hotel packages and curated experiences |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels11 records
The Restoration Hotel product offering
Product offeringCore offering
The Restoration Hotel is an independent boutique hotel collection operating two properties—The Restoration Charleston in Charleston, SC and The Restoration Asheville in Asheville, NC. The collection offers residential-style suites with full kitchens, multiple on-site restaurants and bars (including rooftop venues), signature amenities such as Guest Curator concierge, complimentary Jeep transportation, breakfast baskets, and wine welcome amenities, private event and wedding hosting, and curated local experiences rooted in each destination.
Product overview
The Restoration Hotel Collection is an independent boutique hotel company operating two properties: The Restoration Charleston (75 Wentworth Street, located on historic King Street) and The Restoration Asheville (68 Patton Avenue, downtown). The portfolio centers on design-forward, residential-style accommodations with personalized hospitality. In Charleston, the property offers residential-style suites with select full kitchens, a rooftop pool, and dining at The Watch Rooftop Kitchen & Spirits and The Rise Coffee Bar. In Asheville, the all-suite hotel features The Observatory rooftop bar, The Watch restaurant, The Draftsman speakeasy lounge, and a 24-hour fitness center. Both properties provide Guest Curator concierge services, complimentary Jeep transportation within 2 miles, signature breakfast baskets, and wine and cheese welcome amenities. The hotel collection also offers extensive experience packages (romantic getaways, babymoons, elopements, golf retreats, food tours, history packages, water activities, and wellness experiences) and versatile event spaces for corporate retreats, conferences, and weddings, including full hotel buyout options for destination events.
Differentiator
Problem solved
Functional benefit
Brands
- The Watch Rooftop Kitchen & Spirits: Rooftop restaurant and bar at The Restoration Charleston, offering rooftop dining with skyline views
- The Rise Coffee Bar
- The Observatory
- The Draftsman
- The Watch (Asheville)
- The Solarium
- The Library
- The Port
Products and services
- The Restoration Charleston
- The Restoration Asheville
- Private Events and Weddings
- Corporate Retreats and Group Meetings
- Gift Cards
Quantifiable outcome
- TripAdvisor Traveler's Choice Award for 2026 (Asheville property)
- +2 more outcomes
Companies that use The Restoration Hotel
Customer profileSegments5 records
Ideal customer profiles3 records
The Restoration Hotel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Restoration Hotel partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
The Restoration Hotel competitors and assessment
Company assessmentDirect peers
- Hotel Indigo Asheville Downtown: Boutique-flagged IHG property in downtown Asheville targeting leisure travelers seeking local character. Operates in the same downtown Asheville market with comparable suite-style product and leisure focus.
- The Spectator Hotel: Independent luxury boutique hotel on Charleston’s historic King Street, serving leisure travelers with personalized service, concierge butler program, and upscale residential-style design. Operates in the same primary market with a comparable boutique positioning.
- 21c Museum Hotel: Multi-property boutique hotel brand combining contemporary art museum with lodging and signature restaurant/bar concepts. Comparable design-forward positioning, F&B focus, group/event capability, and experiential differentiation strategy.
- Zero George Street Hotel: Luxury boutique property comprising restored 19th-century residences in Charleston’s Ansonborough neighborhood. Comparable intimate suite count, design-led experience, and leisure/couples target customer base in Charleston.
- The Vendue Charleston: Design-focused boutique hotel in Charleston’s French Quarter adjacent to the waterfront, featuring rooftop dining and an art-driven identity. Comparable boutique scale, signature F&B, and Charleston leisure positioning.
- The Dewberry Charleston: Mid-century-modern boutique hotel in Charleston’s historic district, offering design-forward accommodations, signature F&B, and event space. Direct overlap in market, segment, and experiential positioning with The Restoration Charleston.
- The Foundry Hotel Asheville: Recently opened upscale boutique hotel in downtown Asheville built within a historic industrial property. Direct head-to-head competitor in Asheville’s boutique segment with comparable event/wedding programming and design-forward ethos.
- Hotel Emma: Adaptive-reuse boutique hotel in a historic 19th-century brewhouse in San Antonio. Comparable independent, design-led, full-service boutique with signature F&B, event space, and cultural programming.
- Grand Bohemian Charleston: Boutique art-centric hotel near Charleston’s market district under the Kessler Collection. Similar upscale boutique positioning, event programming, and signature rooftop F&B in Charleston.
Broad incumbents
- Kimpton Hotels & Restaurants: Largest US boutique-hotel chain with multi-city footprint, residential-style suites, signature amenities, and notable F&B programs. Overlaps with The Restoration on boutique positioning and experiential service layers but at significantly larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
The Restoration Hotel social profiles
Digital presenceThe Restoration Hotel financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Restoration Hotel leadership team
Management profileNumber of profiles
The Restoration Hotel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Restoration Hotel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Restoration Hotel
What does The Restoration Hotel do?
The Restoration Hotel is an independent boutique hotel collection operating two properties—The Restoration Charleston in Charleston, SC and The Restoration Asheville in Asheville, NC. The collection offers residential-style suites with full kitchens, multiple on-site restaurants and bars (including rooftop venues), signature amenities such as Guest Curator concierge, complimentary Jeep transportation, breakfast baskets, and wine welcome amenities, private event and wedding hosting, and curated local experiences rooted in each destination.
Is The Restoration Hotel a public or private company?
The Restoration Hotel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Restoration Hotel founded?
The Restoration Hotel was founded in 2015. It employs 11 to 50 people.
Where is The Restoration Hotel based?
The Restoration Hotel is headquartered in Charleston, South Carolina, United States, in the North America region.
How does The Restoration Hotel make money?
Seven revenue lines are on record. Guest room and suite reservations are the primary driver. The others are food and beverage outlets, private events, meetings, and weddings, hotel packages and curated experiences, valet parking, pet accommodations and gift cards.
Who are The Restoration Hotel's main competitors?
Direct peers on record are Hotel Indigo Asheville Downtown, The Spectator Hotel, 21c Museum Hotel, Zero George Street Hotel, The Vendue Charleston, The Dewberry Charleston, The Foundry Hotel Asheville, Hotel Emma and Grand Bohemian Charleston. Kimpton Hotels & Restaurants is listed as a broad incumbent.
Does The Restoration Hotel have an API?
No public API is recorded for The Restoration Hotel.
What industry is The Restoration Hotel in?
The Restoration Hotel's product category is Boutique Hotels. Its primary akta.pro industry code is THAGADAD, Heritage & Historic Boutique Hotels. Its NAICS code is 72111 and its SIC code is 7011.