The Restoration Hotel

What The Restoration Hotel does

The Restoration Hotel Collection is an independent, privately held boutique hotel operator founded in 2015 and associated with Jeffrey R. Anderson Real Estate. The company runs two properties: The Restoration Charleston at 75 Wentworth Street in the King Street Historic District, and The Restoration Asheville at 68 Patton Avenue in downtown Asheville. The Charleston property offers residential-style suites including 1-, 2-, and 3-bedroom configurations with select full kitchens, a rooftop pool, The Watch Rooftop Kitchen & Spirits, and The Rise Coffee Bar. The Asheville property is an all-suite hotel with The Watch restaurant, The Observatory rooftop bar, The Draftsman speakeasy lounge, and a 24-hour fitness center with Peloton bikes. Headcount is reported at 11–50 employees.

Revenue is generated through eight streams: overnight suite reservations (the dominant stream), on-property F&B outlets open to both guests and local walk-ins, private events, weddings, and corporate retreats across eight event spaces (e.g., The Solarium at 2,986 sq ft, up to 175 guests), curated experience packages, valet parking ($38/night Charleston; $30/night Asheville), pet accommodations ($75–$150/night), and gift cards sold through the Givex platform. Group and event inquiries are managed through Tripleseat.

The company sells direct-to-consumer via its WordPress website (therestorationhotel.com) and toll-free phone lines, with TravelClick handling OTA distribution. There is no proprietary technology platform; the stack is standard hospitality infrastructure (TravelClick booking engine, WordPress/Elementor, Google Analytics, Google Adsense, Complianz). Differentiation rests on signature guest rituals including a Guest Curator concierge, complimentary Jeep transportation within a 2-mile radius, locally inspired breakfast baskets delivered to suites, and a wine-and-cheese welcome. The brand has earned Condé Nast Traveler's Best Urban Hotel 2025 and Best of The Best 2025 (Charleston) and TripAdvisor Traveler's Choice 2026 (Asheville).

Name

The Restoration Hotel

Legal name

Jeffrey R. Anderson Real Estate

Website

https://therestorationhotel.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

The Restoration Hotel Collection is an independent boutique hotel group operating two design-forward, residential-style properties in Charleston, SC and Asheville, NC, serving leisure travelers, families, corporate groups, and wedding parties with signature concierge, F&B, and event services.

Ownership category

akta.pro rank

Product category

Boutique Hotels

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Heritage & Historic Boutique Hotels (THAGADAD)

Keywords

• Boutique hotel collection
• Independent luxury lodging
• Hotel suite accommodations
• Wedding and event venues
• Concierge hospitality services

Headquarters

HQ city

Charleston, South Carolina

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Guest room and suite reservations: Primary revenue stream from overnight accommodations across two properties. The Restoration Charleston offers residential-style suites (including 1-bedroom, 2-bedroom, and 3-bedroom configurations) with select full kitchens. The Restoration Asheville is an all-suite boutique hotel. Both properties offer direct booking, OTA channels, and package-based pricing. Room revenue is the dominant revenue stream.
2. Food and beverage outlets: On-property dining and bar venues generate food and beverage revenue from both hotel guests and local visitors. Charleston venues: The Watch Rooftop Kitchen & Spirits (rooftop dining, cocktails, panoramic views) and The Rise Coffee Bar (coffee, tea, pastries, light bites). Asheville venues: The Watch, The Observatory rooftop bar, and The Draftsman. Non-hotel guests are welcome at all dining venues.
3. Private events, meetings, and weddings: Revenue from hosting corporate retreats, conferences, weddings, rehearsal dinners, social celebrations, and full or partial hotel buyouts. The Restoration offers flexible event spaces including The Solarium (Asheville, 2,986 sq ft, up to 175 guests), The Draftsman (Asheville, 3,264 sq ft, up to 120 guests), The Watch (Asheville, 4,039 sq ft), The Observatory Rooftop (Asheville, 1,000 sq ft, up to 50 guests), The Library, and The Port. Event inquiries are managed through Tripleseat. Restaurant and rooftop buyouts are also available.
4. Hotel packages and curated experiences: Curated destination-specific packages including romantic getaways, golf retreats, extended-stay savings, babymoon packages, elopements, food tours, history packages, boat charters, wellness experiences, and seasonal offers. Packages bundle accommodations with activities and are priced as discrete offerings.
5. Valet parking: Valet parking services at both properties. Charleston charges $38 per vehicle per night (with limited availability). Asheville charges $30 per vehicle per night. Self-parking is available through city garages adjacent to the Asheville property.
6. Pet accommodations: Pet-friendly stays with fees. Charleston: non-refundable fee of $150 per night (maximum $400 per stay), limit of two pets per room. Asheville: $75 per night per room with a maximum charge of $250, with 20% of pet fees donated to The Asheville Humane Society.
7. Gift cards: Gift cards usable for eligible hotel stays, dining, or experiences at The Restoration, sold through Givex platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels11 records

Core offering

The Restoration Hotel is an independent boutique hotel collection operating two properties—The Restoration Charleston in Charleston, SC and The Restoration Asheville in Asheville, NC. The collection offers residential-style suites with full kitchens, multiple on-site restaurants and bars (including rooftop venues), signature amenities such as Guest Curator concierge, complimentary Jeep transportation, breakfast baskets, and wine welcome amenities, private event and wedding hosting, and curated local experiences rooted in each destination.

Product overview

The Restoration Hotel Collection is an independent boutique hotel company operating two properties: The Restoration Charleston (75 Wentworth Street, located on historic King Street) and The Restoration Asheville (68 Patton Avenue, downtown). The portfolio centers on design-forward, residential-style accommodations with personalized hospitality. In Charleston, the property offers residential-style suites with select full kitchens, a rooftop pool, and dining at The Watch Rooftop Kitchen & Spirits and The Rise Coffee Bar. In Asheville, the all-suite hotel features The Observatory rooftop bar, The Watch restaurant, The Draftsman speakeasy lounge, and a 24-hour fitness center. Both properties provide Guest Curator concierge services, complimentary Jeep transportation within 2 miles, signature breakfast baskets, and wine and cheese welcome amenities. The hotel collection also offers extensive experience packages (romantic getaways, babymoons, elopements, golf retreats, food tours, history packages, water activities, and wellness experiences) and versatile event spaces for corporate retreats, conferences, and weddings, including full hotel buyout options for destination events.

Differentiator

Problem solved

Functional benefit

Brands

• The Watch Rooftop Kitchen & Spirits: Rooftop restaurant and bar at The Restoration Charleston, offering rooftop dining with skyline views
• The Rise Coffee Bar
• The Observatory
• The Draftsman
• The Watch (Asheville)
• The Solarium
• The Library
• The Port

Products and services

• The Restoration Charleston
• The Restoration Asheville
• Private Events and Weddings
• Corporate Retreats and Group Meetings
• Gift Cards

Quantifiable outcome

• TripAdvisor Traveler's Choice Award for 2026 (Asheville property)
• +2 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Hotel Indigo Asheville Downtown: Boutique-flagged IHG property in downtown Asheville targeting leisure travelers seeking local character. Operates in the same downtown Asheville market with comparable suite-style product and leisure focus.
• The Spectator Hotel: Independent luxury boutique hotel on Charleston’s historic King Street, serving leisure travelers with personalized service, concierge butler program, and upscale residential-style design. Operates in the same primary market with a comparable boutique positioning.
• 21c Museum Hotel: Multi-property boutique hotel brand combining contemporary art museum with lodging and signature restaurant/bar concepts. Comparable design-forward positioning, F&B focus, group/event capability, and experiential differentiation strategy.
• Zero George Street Hotel: Luxury boutique property comprising restored 19th-century residences in Charleston’s Ansonborough neighborhood. Comparable intimate suite count, design-led experience, and leisure/couples target customer base in Charleston.
• The Vendue Charleston: Design-focused boutique hotel in Charleston’s French Quarter adjacent to the waterfront, featuring rooftop dining and an art-driven identity. Comparable boutique scale, signature F&B, and Charleston leisure positioning.
• The Dewberry Charleston: Mid-century-modern boutique hotel in Charleston’s historic district, offering design-forward accommodations, signature F&B, and event space. Direct overlap in market, segment, and experiential positioning with The Restoration Charleston.
• The Foundry Hotel Asheville: Recently opened upscale boutique hotel in downtown Asheville built within a historic industrial property. Direct head-to-head competitor in Asheville’s boutique segment with comparable event/wedding programming and design-forward ethos.
• Hotel Emma: Adaptive-reuse boutique hotel in a historic 19th-century brewhouse in San Antonio. Comparable independent, design-led, full-service boutique with signature F&B, event space, and cultural programming.
• Grand Bohemian Charleston: Boutique art-centric hotel near Charleston’s market district under the Kessler Collection. Similar upscale boutique positioning, event programming, and signature rooftop F&B in Charleston.

Broad incumbents

• Kimpton Hotels & Restaurants: Largest US boutique-hotel chain with multi-city footprint, residential-style suites, signature amenities, and notable F&B programs. Overlaps with The Restoration on boutique positioning and experiential service layers but at significantly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC2rvcjouPNEklUPM0SDsTfA
• Facebookfacebook.com/TheRestorationCharleston/?ref=br_rs
• Instagraminstagram.com/therestorationhotel
• LinkedInlinkedin.com/company/the-restoration-hotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Restoration Hotel