The Services Union
The Services Union is the Queensland branch of the Australian Municipal, Administrative, Clerical and Services Union, a registered trade union representing individual workers in Queensland's municipal, administrative, clerical, and services sectors through recurring annual membership fees, collective bargaining, and workplace advocacy.
- Company typePrivate
- Founded-
- HeadquartersQueensland, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What The Services Union does
The Services Union is the Queensland branch of the Australian Municipal, Administrative, Clerical and Services Union (ASU), operating as a registered trade union (non-profit) headquartered in South Brisbane, Queensland, Australia. It represents workers employed across Queensland's municipal, administrative, clerical, and services industries, providing industrial relations representation, collective bargaining, workplace advice and grievance support, member benefits, and campaign advocacy. The union is registered under two legal entities: the Australian Municipal, Administrative, Clerical and Services Union Queensland (Services and Northern Administrative) Branch (ABN 86 351 665 653) and the Queensland Services, Industrial Union of Employees (ABN 13 540 483 194), and trades publicly as "The Services Union." Neil Henderson serves as Branch Secretary and is the authorised representative of the organisation.
The union operates on a subscription-based revenue model, generating income from annual membership fees (with 2026-27 fee schedules published) paid by individual members. Its go-to-market is direct-to-consumer: prospective members can self-serve sign up via the website (theservicesunion.com.au) and submit enquiries through categorized contact forms (Industrial, General, Membership). Recruitment is also driven through workplace campaigns and sector-level outreach, supported by marketing channels including the official website, social media, Member Updates email communications, media releases, and an annual three-day conference for member engagement.
The organisation has no proprietary technology product or SaaS offering. Its technology footprint is limited to an informational website, a members-only login portal, contact and sign-up forms, and standard content management for media releases, member updates, and submissions. The union operates with a small staff of 38 employees, has no parent company, no external funding rounds, no subsidiaries, and no disclosed M&A activity. Geographic scope is restricted to Queensland, with no global footprint claimed.
The Services Union firmographics
Firmographics- Name
- The Services Union
- Legal name
- Australian Municipal, Administrative, Clerical and Services Union Queensland (Services and Northern Administrative) Branch
- Website
- https://theservicesunion.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Services Union is the Queensland branch of the Australian Municipal, Administrative, Clerical and Services Union, a registered trade union representing individual workers in Queensland's municipal, administrative, clerical, and services sectors through recurring annual membership fees, collective bargaining, and workplace advocacy.
- Ownership category
- akta.pro rank
The Services Union industry classification
Industry- Product category
- Trade Union Services
- NAICS
- Labor Unions and Similar Labor Organizations (813930), Business, Professional, Labor, Political, and Similar Organizations (8139)
- SIC
- Services-Membership Organizations (8600)
- akta.pro primary industry
- Labor Relations & Employment Practice Advisory (BPAHAGAK)
- akta.pro secondary industry
- Employment & Job Readiness Support Services (BPAGAEAJ)
Keywords
Where The Services Union is headquartered
LocationHeadquarters
- HQ city
- Queensland
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
The Services Union business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Union Membership Fees: The Services Union generates revenue through annual membership fees paid by union members. The union offers membership with access to advice, support, and member benefits. Membership fees are published annually (referenced 2026-27 membership fees).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Union Membership |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
The Services Union product offering
Product offeringCore offering
The Services Union provides industrial relations representation, collective bargaining, workplace advice, and member benefits to workers in Queensland, Australia, employed in municipal, administrative, clerical, and services sectors. Members pay annual fees and gain access to support in workplace disputes, employment contract issues, wage negotiations, and working condition improvements. The union also conducts advocacy campaigns and publishes industry submissions and media releases on behalf of members.
Product overview
The Services Union (operating as ASU - Australian Municipal, Administrative, Clerical and Services Union Queensland) is a membership-based labor union providing services to workers. The organization offers membership enrollment, industrial support, benefits programs, news and publications, and campaign advocacy for its members. The digital presence consists of an informational website with member login, contact forms, and content management for news, submissions, and campaign information. No distinct technology product or software-as-a-service offering is identified in the provided source data.
Differentiator
Problem solved
Functional benefit
Products and services
- Union Membership
Companies that use The Services Union
Customer profileSegments1 record
Ideal customer profiles1 record
The Services Union technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Services Union partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
The Services Union competitors and assessment
Company assessmentBroad incumbents
- Australian Council of Trade Unions (ACTU): The peak body for Australian trade unions. Comparable as the overarching labour-organisation umbrella under which The Services Union operates indirectly, providing industry-wide representation and policy advocacy at a national level.
Regional players
- Queensland Teachers' Union (QTU): A registered trade union operating exclusively in Queensland, representing teachers and public-sector education staff. Comparable as a same-geography, same-regulatory-framework union delivering representation, bargaining, and member services to public-sector workers.
- Queensland Nurses and Midwives' Association (QNMU): The Queensland branch of the Australian Nursing and Midwifery Federation, representing nurses and midwives in Queensland. Comparable as a same-state, same-regulatory-environment registered trade union providing collective bargaining and industrial advocacy.
Direct peers
- United Workers Union: A large Australian union formed by merger covering services, hospitality, and administrative workers. Comparable in membership composition (clerical and services sectors) and core activity of collective bargaining and member advocacy.
- Australian Services Union (National): The national parent body of The Services Union. Directly comparable as the same union structure operating across other Australian states, providing industrial representation to the same worker categories in municipal, administrative, clerical, and services sectors.
- Shop, Distributive and Allied Employees' Association (SDA): Australia's largest private-sector union covering retail, fast food, and clerical workers. Directly comparable as a membership-based registered trade union providing industrial representation, bargaining, and member benefits in services-adjacent sectors.
- Transport Workers' Union (TWU): Australian union representing transport and related services workers. Comparable as a registered trade union with state branches delivering collective bargaining, industrial representation, and member benefits in a services-related sector.
- Community and Public Sector Union (CPSU): Australia's principal union for public-sector administrative and clerical workers. Closely comparable to The Services Union in target membership (government administrative employees), value proposition (industrial representation and bargaining), and regulatory framework.
- Australian Workers' Union (AWU): One of Australia's largest trade unions representing workers across multiple industries including services and administrative roles. Comparable as a registered union providing collective bargaining, industrial representation, and member support services.
Others
- Australian and International Pilots Association: A specialist Australian association representing pilots. Tangentially comparable as a registered Australian employee-representation body operating under similar industrial law, though focused on a narrow professional segment rather than the broad services base of The Services Union.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
The Services Union social profiles
Digital presenceThe Services Union financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Services Union leadership team
Management profileNumber of profiles
Profiles1 record
The Services Union funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Services Union M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Services Union
What does The Services Union do?
The Services Union provides industrial relations representation, collective bargaining, workplace advice, and member benefits to workers in Queensland, Australia, employed in municipal, administrative, clerical, and services sectors. Members pay annual fees and gain access to support in workplace disputes, employment contract issues, wage negotiations, and working condition improvements. The union also conducts advocacy campaigns and publishes industry submissions and media releases on behalf of members.
Is The Services Union a public or private company?
The Services Union is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Services Union founded?
The Services Union was founded in -1. It employs 11 to 50 people.
Where is The Services Union based?
The Services Union is headquartered in Queensland, Australia, in the Oceania region.
How does The Services Union make money?
One revenue line is on record: union Membership Fees.
Who are The Services Union's main competitors?
Australian Council of Trade Unions (ACTU) is listed as a broad incumbent. Regional players are Queensland Teachers' Union (QTU) and Queensland Nurses and Midwives' Association (QNMU). Direct peers are United Workers Union, Australian Services Union (National), Shop, Distributive and Allied Employees' Association (SDA), Transport Workers' Union (TWU), Community and Public Sector Union (CPSU) and Australian Workers' Union (AWU). Australian and International Pilots Association is listed as an others.
Does The Services Union have an API?
No public API is recorded for The Services Union.
What industry is The Services Union in?
The Services Union's product category is Trade Union Services. Its primary akta.pro industry code is BPAHAGAK, Labor Relations & Employment Practice Advisory, with a secondary code of BPAGAEAJ, Employment & Job Readiness Support Services. Its NAICS code is 813930 and its SIC code is 8600.