Geniki Taxidromiki

What Geniki Taxidromiki does

Geniki Taxidromiki (Γενική Ταχυδρομική) is a privately held Greek courier and logistics company, founded in December 1998 and headquartered in Agios Ioannis Rentis (Athens), Greece. It operates one of the largest courier networks in the country, with 264 offices (including 45 branch offices) across Greece, Cyprus, Bulgaria, and Romania, supported by 7 distribution centers totaling approximately 18,000 square meters and a fleet of more than 1,130 vehicles (including 27 fully electric light commercial vehicles). The company processes over 1.5 million envelopes and parcels monthly and reports monthly turnover exceeding €5 million, making it one of the largest courier operators in Greece. Its customer base spans individual consumers, e-commerce merchants, retailers, pharmaceutical companies, and professional service providers.

The company's core offering is express courier delivery of documents, parcels, and small packages, supplemented by a broad add-on portfolio: same-day, Saturday, morning (by 10:30), island air, and reverse-logistics services; cash-on-delivery and cheque-on-delivery collection with 5–6 day remittance; specialized cold-chain and prescription medicine transport (covered by a dedicated ISO 9001:2015 certification); bulk distribution for 50+ item shipments; and a purchase-on-behalf service. The technology stack centers on ESPETA, an electronic track-and-trace system with photographic proof of delivery, SY.D.E.TA. (an electronic waybill replacing paper), and a self-service 24/7 automated parcel locker network. Customer-facing digital tools include a delivery date calculator, a volumetric weight calculator, online booking, and real-time tracking.

Geniki Taxidromiki monetizes through per-shipment transaction fees (weight- and volume-based, with volumetric pricing per IATA conventions), optional shipment insurance at 0.6% of declared value, and value-added service fees for premium delivery windows. Distribution is primarily direct via its owned office network, complemented by the locker channel and an online ordering platform. The company holds ISO 9001:2015 (quality, including a separate certification for medicine carriage), ISO 14001:2015 (environmental management), ISO 27001:2013 and ISO/IEC 27002:2022 (information security), GDPR compliance, and EETT General License No. 99-149 required to operate postal services in Greece. Headcount stands at approximately 1,182 direct employees plus 3,000+ individuals across its store and partner network.

Name

Geniki Taxidromiki

Legal name

ΓΕΝΙΚΗ ΤΑΧΥΔΡΟΜΙΚΗ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΕΤΑΙΡΙΑ-ΤΑΧΥΜΕΤΑΦΟΡΩΝ (Geniki Taxydromiki Commercial Societe Anonyme for Courier Services)

Website

https://taxydromiki.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Geniki Taxidromiki is a privately held Greek courier and logistics company operating 264 offices across Greece, Cyprus, Bulgaria, and Romania, processing over 1.5 million parcels monthly for B2C consumers, e-commerce merchants, and B2B clients with specialized pharmaceutical and same-day delivery capabilities.

Ownership category

akta.pro rank

Product category

Courier and Express Delivery Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Postal Service (49111)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Rural/Remote Area Standard Parcel Delivery (TLAAACAI)

akta.pro secondary industry

Home Healthcare & DME Delivery (Oxygen, Supplies) (TLAAAIAE)

Keywords

• Courier services
• Express parcel delivery
• Cash on delivery
• Domestic and international shipping
• Pharmaceutical logistics

Headquarters

HQ city

Attikí

HQ country

Greece

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Express Delivery Services: Core revenue from delivery of documents, parcels, and small packages across Greece and internationally. Charges based on weight and volume. Includes same-day delivery, Saturday delivery, morning delivery, and island delivery services.
2. Cash on Delivery Services: Collection and remittance of cash payments from recipients to senders, with funds typically remitted within 5-6 business days.
3. Insurance Services: Shipment insurance at 0.6% of declared value for shipments exceeding standard coverage limits within Greece.
4. Medicine Transportation: Specialized cold-chain and prescription medicine delivery services with dedicated certification.
5. Bulk Distribution Services: Cost-effective distribution of bulk shipments (50+ items) within 2-5 business days for business customers.
6. Purchase Services: Purchasing goods on behalf of third parties based on customer instructions via email.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Geniki Taxidromiki provides express courier and parcel delivery services across Greece and internationally, including documents, parcels, and small packages transported by land, sea, and air. The company offers a suite of value-added services such as cash on delivery, same-day delivery, Saturday and morning delivery, refrigerated and prescription medicine transport, bulk distribution, shipment insurance, and returns, all backed by an electronic tracking system with photographic proof of delivery and an automated locker network.

Product overview

Geniki Taxidromiki operates as a comprehensive courier and logistics services company offering a unified platform for domestic and international parcel delivery. The core offering consists of courier/express delivery services for documents, parcels, and small packages, supplemented by specialized add-on modules including cash on delivery, same-day delivery, Saturday delivery, morning delivery, island delivery by air, return request services, and specialized services for refrigerated and prescription medicines. The service portfolio also includes ancillary digital tools such as online booking, real-time track and trace with photographic evidence, delivery date calculator, volume calculator, and an automated locker network. All services are provided across a network of 264 offices throughout Greece with international coverage in Cyprus, Bulgaria, and Romania.

Differentiator

Problem solved

Functional benefit

Products and services

• Courier and Express Delivery Services
• Cash on Delivery Service (Αντικαταβολή Μετρητοίς)

Quantifiable outcome

• Over 1.5 million envelopes and parcels processed monthly
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ELTA Courier (Hellenic Post): ELTA Courier is the courier arm of the Hellenic Postal Service and a direct competitor with national reach, competing head-to-head with Geniki in domestic and international parcel delivery and holding its own EETT license.
• ACS Courier: ACS is the leading Greek courier and a direct competitor of Geniki Taxydromiki, offering a comparable domestic parcel and COD service portfolio across Greece with similar scale and footprint.
• Speedex Courier: Speedex is a Greek courier providing domestic and international parcel, COD, and express services — directly comparable in service mix and target customer base to Geniki Taxydromiki.
• EasyMail: EasyMail is a Greek courier offering domestic and international express parcel services, directly competing with Geniki Taxydromiki in the SMB and consumer segments in Greece.

Broad incumbents

• DHL Express Greece: DHL is a global integrator with a Greek operation offering international express and domestic courier services; comparable to Geniki as a competitor in cross-border and enterprise segments, though far broader in global scope.
• FedEx Greece: FedEx provides international express and parcel services into and out of Greece, overlapping with Geniki's international cross-border offering and competing for higher-value B2B shipments.
• DPD Greece: DPD is a European parcel network operating in Greece, directly comparable to Geniki on domestic and intra-EU B2C parcel volumes with a similar service portfolio.
• UPS Greece: UPS operates in Greece as part of its global parcel and express network, competing with Geniki for cross-border shipments and enterprise accounts in Greece and SE Europe.
• GLS Greece: GLS operates a European parcel network with Greek coverage, comparable to Geniki in B2C/B2B parcel services and a relevant competitor for cross-border SE European volumes.

Emerging players

• BoxNow: BoxNow is a Greek locker-network operator focused on e-commerce last-mile delivery; it overlaps with Geniki's automated locker offering and is an emerging alternative for e-commerce shippers in Greece.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Gen.Taxydromiki
• LinkedIngr.linkedin.com/company/geniki-taxydromiki-s-a
• Instagraminstagram.com/geniki_taxydromiki

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Geniki Taxidromiki