Thousand Hills Pet Resort

What Thousand Hills Pet Resort does

Thousand Hills Pet Resort is a nonprofit pet boarding, daycare, grooming, and training facility operating as a program of Son Care Foundation, Inc., a 501(c)(3) organization headquartered at 173 Buckley Road in San Luis Obispo, California. The single-site operation occupies a 40-acre ranch near Highway 101 and the SLO regional airport, with 16 boarding play yards, 7 daycare play yards (including 2 designated for small dogs), 15 doggie pools, and privacy suites for non-social or escape-prone dogs. The resort employs 31 staff who are on-site 24 hours with nightly checks, and provides daily report cards with photos to pet owners during stays. All proceeds from the business are directed to the foundation's other programs, Son Care Mentoring (youth mentorship) and New Life K9s (service dogs for Veterans and First Responders with PTSD).

The resort's product surface spans four core services — boarding (including the new Privacy Suites), daycare, grooming, and training — plus a menu of add-on services such as teeth brushing, nail trims, one-on-one play sessions, frozen pumpkin and peanut butter treats, nighttime cuddles, and house food. Boarding is priced at $94/night for a single dog and $131-$205/night for multi-dog suites, with tiered extended-stay discounts (10+ nights = 10% off, 22+ nights = 15% off), holiday surcharges ($12/night for dogs, $7/night for cats) across seven designated 2026-2027 holiday windows, and a $5 early drop-off fee for daycare. Training is delivered through a strategic partnership with Gentle Touch Pet Training rather than in-house staff.

The business runs as a direct-to-consumer service with reservations managed through the GingrApp online portal and walk-in availability for daycare. Customer acquisition leans on content marketing via a weekly blog, monthly email newsletters dating back to February 2019, and active organic social media on Facebook, Instagram, and TikTok, supplemented by seasonal events (Pi Day Treats, Easter Enrichment Play Yard Experience) and a 30+ review testimonial base. The model is explicitly mission-driven rather than equity-funded: there are no venture investors, no funding rounds, and no disclosed revenue figures, as the entity operates within the nonprofit foundation structure and reinvests all proceeds into its charitable programs.

Name

Thousand Hills Pet Resort

Legal name

Son Care Foundation, Inc.

Website

https://thousandhillspetresort.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Thousand Hills Pet Resort is a nonprofit pet boarding, daycare, grooming, and training facility in San Luis Obispo, California, operating under Son Care Foundation, Inc., with all proceeds funding youth mentoring and service dog programs for veterans.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Special Needs & Senior Pet Boarding (HSANADAH)

Keywords

• Pet boarding services
• Dog daycare
• Pet grooming
• Dog training
• Pet resort

Headquarters

HQ city

San Luis Obispo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Boarding Services: Overnight pet boarding with privacy suites, play yards, and additional services. Revenue generated per night with tiered pricing for multiple pets from same household.
2. Daycare Services: Daytime pet daycare with early drop-off options. Per-day pricing with additional fees for early drop-off services.
3. Grooming Services: Full-service grooming including baths, trims, nail care, teeth brushing, and brush-offs. Additional services can be added to boarding or daycare stays.
4. Training Services: Dog training services provided through partnership with Gentle Touch Pet Training.
5. Additional Add-on Services: A la carte services including frozen treats (Pumpkin Puree, Enrichment PB), house food, one-on-one play sessions, nighttime cuddles, nail trims, teeth brushing, and brush-offs.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Thousand Hills Pet Resort provides overnight boarding, daytime daycare, grooming, and dog training services at a 40-acre facility in San Luis Obispo, California. The resort operates as a nonprofit program of Son Care Foundation, Inc., with all proceeds directed to its charitable programs. Customers include dog and cat owners in the surrounding county who book reservations through an online portal, with specialized Privacy Suites available for non-social dogs and escape-prone breeds.

Product overview

Thousand Hills Pet Resort is a nonprofit pet boarding and daycare resort operating as a program of Son Care Foundation, Inc. The resort offers four core services: Boarding (including Privacy Suites for non-social or escape-artist dogs), Daycare (with separate areas for small and large dogs), Grooming (provided by on-site groomers), and Training (through partner Gentle Touch Pet Training). Additional add-on services include teeth brushing, nail trims, one-on-one play sessions, nighttime cuddles, frozen treats, enrichment activities, and house food. The resort operates a client reservation portal (Gingr) and provides daily report cards with photos to pet owners.

Differentiator

Problem solved

Functional benefit

Products and services

• Boarding Overnight pet boarding service providing a home-away-from-home experience with 16 play yards, 15 dog pools, extra snuggles, special meals, customized attention, and 24-hour on-site staff with nightly checks at 9 pm. Targeted at dog owners in San Luis Obispo County seeking overnight care for their pets.
• Daycare Daily playground experience for dogs featuring structured play, group activities, and off-leash play in large yards. Includes 7 daycare play yards with 2 designated for small dogs. Available without reservation; targeted at working pet owners in San Luis Obispo County needing daytime care.
• Grooming Professional pet grooming including baths, trims, and nail care tailored to each dog's needs. Provided by the resort's on-site grooming team. Targeted at dog owners seeking routine grooming or add-on services during boarding/daycare stays.
• Training (Gentle Touch Pet Training) Dog training services delivered through partnership with Gentle Touch Pet Training, helping dogs learn and thrive during daycare or boarding visits using a gentle approach. Targeted at dog owners wanting integrated training during their pet's stay.
• Privacy Suites Enclosed boarding suites with indoor/outdoor access for non-social dogs, escape artists, and bully breeds including Pit Bull Terriers, American Staffordshire Terriers, and Staffordshire Bull Terriers. Includes twice-daily one-on-one walks, 15 minutes of playtime, nighttime cuddle and treat services, and electronically monitored heating and fire safety. Targeted at owners of dogs that cannot be safely placed in group settings.
• One-On-One Play Sessions Individual playtime sessions with a staff member in the play yard, available in 15-minute ($12) or 30-minute ($20) sessions, with a five-pack deal available. Targeted at boarding/daycare dogs needing additional exercise or attention.
• Enrichment Play Yard Experience Special Easter event activity featuring mental stimulation sessions with treat hunts, scent discovery, and playful exploration for $15 per session. Targeted at dogs during the Easter holiday period to provide enrichment activities.
• Pi Day Treats Dog-friendly banana pie treats available for $5 during Pi Day celebrations, added to boarding or daycare stays through the client portal. Targeted at dogs boarding or in daycare during Pi Day.

Quantifiable outcome

• All proceeds benefit Son Care Mentoring and New Life K9s nonprofit programs
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Son Care Foundation, Inc.coreStrategic or Co-development PartnerThousand Hills Pet Resort is a nonprofit program of Son Care Foundation, Inc., a 501c(3) nonprofit organization. All proceeds from the pet resort go to support the foundation's other nonprofit programs including New Life K9s and Son Care Mentoring.
• New Life K9scoreStrategic or Co-development PartnerService dog nonprofit that provides PTSD service dogs to Veterans and First Responders at no cost. All profits from Thousand Hills Pet Resort support this program. Labradors are the most common breed used in the service dog program.
• Son Care MentoringcoreStrategic or Co-development PartnerMentoring program for young men in the community. All profits from Thousand Hills Pet Resort support this program alongside New Life K9s.
• Gentle Touch Pet TrainingminorStrategic or Co-development PartnerTraining partner that provides dog training services at Thousand Hills Pet Resort. Training is offered during daycare or boarding visits to help dogs learn and thrive.
• Mission CarsminorStrategic or Co-development PartnerCar donation/sales program; proceeds support New Life K9s and other local nonprofits. Mentioned as related nonprofit opportunity for volunteers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PetSuites: Multi-service pet resort chain offering boarding, daycare, grooming, and training. Closely aligned on the bundled-service architecture and resort branding.
• Camp Bow Wow: National franchise offering dog daycare, boarding, and grooming services across hundreds of locations. Directly comparable multi-service pet care operating model, although Camp Bow Wow operates as a for-profit franchise system.
• Dogtopia: National dog daycare franchise with a strong focus on off-leash play, structured socialization, and webcams. Directly comparable daycare-led model with multiple play yard configurations similar to Thousand Hills' 7-yard daycare layout.
• Wag Hotels: Premium pet resort and hotel brand in California offering luxury boarding, daycare, and spa services. Closest direct competitor on the 'resort-style' positioning, suite-style accommodations, and California footprint.
• Holiday Barn Pet Resorts: Multi-location pet resort offering boarding, daycare, grooming, and training with a long operating history. Comparable full-service resort model with similar bundle architecture.
• Best Friends Pet Hotel: Multi-location resort-style pet hotel offering boarding, daycare, grooming, and training. Comparable scope of services and premium resort positioning to Thousand Hills' overnight and daycare stack.

Emerging players

• Rover: Online marketplace for in-home pet sitting, boarding, and dog walking. An alternative service model addressing the same customer need (pet care while owners travel) but delivered via gig-economy hosts rather than a facility.

Broad incumbents

• PetSmart (PetsHotel): National pet retail giant operating in-store PetsHotel boarding facilities and Doggie Day Camp. Overlaps on boarding/daycare but operates at much larger scale as part of a broader retail portfolio.
• Petco: National pet retail chain offering boarding, grooming, and training services in many locations. Broad incumbent with overlapping service lines, though not a dedicated resort brand.

Others

• BarkBox: Subscription-based pet product company offering toys, treats, and enrichment items. Thematically adjacent via enrichment products (e.g., frozen PB treats) but not a direct service competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtiktok.com/@thousandhillspetresort
• Facebookfacebook.com/thousandhillspetresort
• Instagraminstagram.com/thousandhillspetresort
• TikToktiktok.com/@thousandhillspetresort
• LinkedInlinkedin.com/company/thousand-hills-pet-resort

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thousand Hills Pet Resort