DGSCA UNAM

What DGSCA UNAM does

DGTIC (Dirección General de Cómputo y de Tecnologías de Información y Comunicación) is the central information technology directorate of UNAM (Universidad Nacional Autónoma de México), operating as an internal administrative unit rather than a commercial entity. It delivers computing, telecommunications, educational technology, and administrative IT services to UNAM's community of more than 460,000 students, faculty, researchers, and staff across roughly 800,000 users and 100,000 computers, with services provided free of charge under institutional government funding from the Mexican federal budget.

Its technology stack is substantial and includes the Miztli supercomputing cluster, Grid UNAM distributed computing network (17 million CPU-hours), Nube UNAM cloud services (IaaS, BaaS, digital vault), an ANSI/TIA-942-B Rated-3 certified data center, the Sistema de Votaciones Electrónicas (SVE) — operational since 2004 with over 10,000 institutional electoral processes and 12 external audits — the Identidad Digital Universitaria (IDU) single-sign-on platform, the Firma Electrónica Universitaria (FEU) electronic signature infrastructure (under which UNAM is Mexico's first Root Certifying Authority university), a Moodle-based Tu Aula Virtual learning environment, over 300 Ambientes Digitales de Aprendizaje (ADA), and a new 3 PetaFLOPS waterless liquid-cooled HPC cluster. Cybersecurity, identity management, telecommunications, and digital governance services round out the portfolio.

DGTIC has no commercial revenue model; it functions as a public-sector internal IT organization. Its go-to-market is direct-to-institution, distributing all services through UNAM's own platforms, portals, and on-site support across multiple Mexico City campuses. Recent strategic emphasis has shifted toward AI governance (CCOIA, established May 2026), national-level HPC and AI coordination (membership in Mexico's National Computing and AI Cluster, June 2026), and regional expansion of cloud infrastructure through the Red de Macrouniversidades across 37 universities in 20 Latin American and Caribbean countries. Leadership is led by Director General Dr. Héctor Benítez Pérez, reporting to the UNAM Rector.

Name

DGSCA UNAM

Legal name

Dirección General de Cómputo y de Tecnologías de Información y Comunicación de la UNAM

Website

https://tic.unam.mx

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

DGTIC is the central IT directorate of UNAM, Mexico's largest public university, providing computing, networking, cloud, digital identity, electronic voting, and educational technology services to over 460,000 students, faculty, and staff free of charge under federal institutional funding.

Ownership category

akta.pro rank

Product category

Higher Education IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512), Computer Training (611420), Computer Training (61142)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro industry

PRIMARYEDAEAHAJ

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC)

Education/Education Facilities & Support Services/IT Infrastructure & AV Classroom Install/Support (Non-EdTech)

SECONDARYHDAEAHAJ

eSignature, Forms & Digital Workflow Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYBPAEANAD

Digital Learning Content Development (eLearning, Labs, Simulations)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Training & Technical Enablement Services

SECONDARYMPACALAD

Workshops, Webinars & Live Masterclasses

Media, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/Online Learning Content Platforms (Creator-Led Courses)

Keywords

• University IT services
• High performance computing
• Digital identity management
• Electronic voting systems
• Cloud infrastructure services

Headquarters

HQ city

Ciudad de México

HQ country

Mexico

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Institutional Government Funding: DGTIC operates as a publicly funded university IT department. Services are provided free of charge to UNAM students, faculty, researchers, and staff. Funding comes from the Mexican federal government through UNAM's institutional budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

DGTIC (Dirección General de Cómputo y de Tecnologías de Información y Comunicación) is the central IT department of UNAM, providing comprehensive computing, telecommunications, digital identity, electronic voting, cloud, supercomputing, and educational technology services to the university's community of over 800,000 users across 100,000 computers. It develops and operates proprietary platforms including the electronic voting system (SVE, operational since 2004), digital identity (IDU), the university electronic signature (FEU/SEDU), Grid UNAM distributed computing network, and the Tu Aula Virtual Moodle-based learning environment.

Product overview

DGTIC (Dirección General de Cómputo y de Tecnologías de Información y Comunicación) of UNAM operates as a comprehensive technology services organization offering computing infrastructure, cybersecurity, digital identity, electronic voting, telecommunications, and educational technology services. The portfolio includes core infrastructure services (Supercómputo, Centro de Datos y Nube UNAM, Grid UNAM), digital identity and security services (Identidad Digital Universitaria, Firma Electrónica Universitaria, Sello Digital Universitario, Seguridad Informática), electronic voting (Sistema de Votaciones Electrónicas), educational technology (Tu Aula Virtual, Ambientes Digitales de Aprendizaje, Red Universitaria de Aprendizaje), and administrative services (Oficina Central de Correspondencia, Titulación Integration). The DGTIC serves over 800,000 users and 100,000 computers across UNAM, providing more than 30 technology services supporting the university's teaching, research, and administrative functions.

Differentiator

Problem solved

Functional benefit

Brands

• Sistema de Votaciones Electrónicas (SVE): Electronic voting system for UNAM institutional elections, operational since 2004
• Identidad Digital Universitaria (IDU)
• Nube UNAM
• Grid UNAM

Products and services

• Supercómputo UNAM High-performance computing services including cluster access, Grid UNAM distributed computing network with 17 million CPU-hours capacity, and a liquid-cooled 3 PetaFLOPS system for scientific research and AI applications. Provided to UNAM researchers and academics.
• Centro de Datos y Nube UNAM Data center services offering IaaS (Infrastructure as a Service), BaaS (Backup as a Service), digital vault for long-term information storage, web hosting, and virtual machine provisioning with ANSI/TIA-942-B Rated-3 certification. Provided to UNAM community and partner institutions.
• Sistema de Votaciones Electrónicas (SVE) Electronic voting platform providing secure, encrypted institutional elections with secret, direct, universal voting, real-time monitoring, cryptographic protocols, and external audits every two years. Has facilitated over 10,000 electoral processes for UNAM and external clients such as INE, other universities, and associations.
• Identidad Digital Universitaria (IDU) Digital identity service providing unique digital affiliation for UNAM community members with single sign-on access to university systems. Validates against RENAPO, DGPE, and DGAE official sources. Serves over 10,000 users.
• Firma Electrónica Universitaria (FEU) Electronic signature service enabling legally binding digital signatures for university documents. UNAM operates as a Root Certification Authority, the first university in Mexico to do so, serving 190+ institutional systems.
• Tu Aula Virtual Moodle-based virtual learning environment providing course management, digital assessments, large-scale evaluations, and learning resource delivery for distance and hybrid education across UNAM.
• Ambientes Digitales de Aprendizaje (ADA) Digital learning environments with complete didactic proposals for various subjects. Over 300 ADAs created for ENP, CCH, faculties, and schools of UNAM.
• Red Inalámbrica Universitaria (RIU) and Red UNAM University network infrastructure providing connectivity including the RIU WiFi service, network operations, monitoring, and VPN access for the UNAM community.
• Seguridad Informática (UNAM-CERT) Information security services including UNAM-CERT incident response, security protocols, cybersecurity training, and digital security awareness programs for the UNAM community.
• Sistema de Integración de la Carpeta de Titulación UNAM Digital system for streamlining degree conferral processes, reducing the titulation timeline from 2 months to 15 days. Integrates with FEU and SEDU for electronic document validation.
• Grid UNAM Distributed computing grid network connecting servers across UNAM campuses via fiber optics, providing HTC and HPC processing capabilities with S3 storage protocol and token-based authentication for scientific research.
• Sello Digital Universitario (SEDU) Digital seal service for document authentication and integrity verification, integrated with FEU for legal document processing. Received the ANUIES-TIC Special Mention in 2021 for innovation in ICT institutional management.
• Telefonía y Telecomunicaciones Telecommunications and telephony services including VoIP, switching infrastructure, and audiovisual communications for the UNAM community.
• Transmisión Audiovisual por Internet Webcast and audiovisual streaming services for conferences, events, and remote lectures across the university.
• Oficina Central de Correspondencia (OCC) Central correspondence management system for institutional document flow and administrative processes at UNAM.

Quantifiable outcome

• Electronic voting system reduced election cycles and enabled remote participation for 10,000+ institutional processes
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability17 records

Feature6 records

Partnerships

Three partnerships are on record, tiered flagship and core.

• Red de Macrouniversidades de América Latina y el CaribeflagshipStrategic or Co-development Partner · 14 September 2023DGTIC is collaborating with the Red de Macrouniversidades (network of 37 universities in 20 Latin American and Caribbean countries) to develop a shared regional cloud computing infrastructure. The initiative aims to extend processing and storage capabilities to member institutions. UNAM, University of Costa Rica, and University of El Salvador are the lead institutions in this initiative. The cloud will operate with open-source software and offer IaaS and digital vault services.
• Universidad de Costa RicacoreStrategic or Co-development Partner · 14 September 2023Partner institution in the regional cloud initiative for Latin American and Caribbean universities. Contributing to the development of shared cloud infrastructure for the Red de Macrouniversidades.
• Universidad de El SalvadorcoreStrategic or Co-development Partner · 14 September 2023Partner institution in the regional cloud initiative for Latin American and Caribbean universities. Contributing to the development of shared cloud infrastructure for the Red de Macrouniversidades.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dgsca-unam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DGSCA UNAM