Stad Tienen

What Stad Tienen does

Stad Tienen is the municipal government administration of the city of Tienen in the province of Flemish Brabant, Belgium, operating as a statutory public-sector entity under Belgian municipal law with approximately 130 direct employees. The organization delivers the full range of municipal services to residents — civil affairs, permits, education, childcare, social welfare, mobility, environment, urban planning, and healthcare access — through a central administrative headquarters at Grote Markt 27 and various ancillary facilities including Zwembad De Blyckaert (public swimming pool), CC De Kruisboog (cultural and leisure center), the Toeristisch Infopunt (regional tourist information office), and the Vrijetijdsbalie (leisure service desk).

The city's operational technology stack is built on the Paddle CMS platform for its main website (tienen.be), supplemented by a dedicated tourism portal (visit.tienen.be) and the Tixly event management system that powers ticketing and venue operations for CC De Kruisboog. A dedicated Stad Tienen mobile app extends service delivery to mobile, and the organization maintains social media presence on Facebook, Instagram, and LinkedIn alongside email newsletters. The official Toerisme Vlaanderen recognition as a Regional Infokantoor gives the city formal regional tourism authority status for the Hageland area.

As a municipal government, Stad Tienen is funded primarily through local taxation and allocations from Belgian federal and Flemish regional authorities, with supplementary transaction-based revenue from cultural ticketing, facility rentals, tourism services, and Streekshop retail sales. Governance is conducted through an elected city council and mayor. The entity is wholly publicly owned, operates without private shareholders, and is not listed on any exchange. It maintains wholly owned operational arms including Toeristisch Infokantoor, Visit Tienen, CC De Kruisboog, Vrijetijdsbalie, and Stad Have (technical support and waste management).

Name

Stad Tienen

Legal name

Stad Tienen

Website

https://tienen.be

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stad Tienen is the municipal government of Tienen, Belgium, delivering public administration, cultural programming, tourism, and recreational services to ~130 staff and the city's residents and visitors, funded by local taxes and regional government allocations.

Ownership category

akta.pro rank

Headquarters

HQ city

Tienen

HQ country

Belgium

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Municipal Tax Revenue: Core municipal operations funded through local taxes and government allocations from Belgian federal and Flemish regional authorities
2. Service Fees: Various municipal services generate fees including cultural center ticket sales, facility rentals, and administrative services
3. Tourism Services: Revenue from tourist information services, Streekshop product sales, and regional tourism promotion through Toerisme Vlaanderen recognition

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Stad Tienen is the municipal government and city administration of Tienen, Belgium, providing statutory local public services including civil affairs, urban planning, environment, mobility, education, childcare, social welfare, and healthcare access. It operates physical and digital infrastructure for residents and visitors, including the CC De Kruisboog cultural center, Zwembad De Blyckaert public swimming pool, the Vrijetijdsbalie leisure service desk, the Toeristisch Infopunt regional tourist office, the Visit Tienen tourism portal, and the Stad Tienen mobile application.

Product overview

Stad Tienen operates a municipal digital ecosystem comprising the main city website (tienen.be), the tourism portal (Visit Tienen), and the cultural center website (CC De Kruisboog). These digital properties serve residents and visitors with access to municipal services, tourism information, cultural events, venue bookings, and event ticketing. Physical offerings include CC De Kruisboog as the primary cultural venue, the Vrijetijdsbalie as a leisure service center, and the Toeristisch Infopunt as the official tourist information office.

Differentiator

Problem solved

Functional benefit

Products and services

• CC De Kruisboog Cultural and leisure center (vrijetijdscentrum) in Tienen offering theater performances, concerts, films, workshops, and cultural events for residents and visitors. Located at Sint-Jorisplein 20. Ticketing is operated through the Tixly Event Management System.
• Vrijetijdsbalie Leisure service desk open one hour before each CC De Kruisboog performance until show start, providing in-person ticketing and visitor support for cultural events.
• Toeristisch Infopunt (Tourist Information Office) Official tourist information office recognized by Toerisme Vlaanderen as a Regional Tourist Office, providing information about the Hageland region, Flanders, and Wallonia, as well as cycling and walking routes, and local tourism in Tienen. The office also houses the Streekshop selling regional products, museum items, and city merchandise.
• Visit Tienen Official tourism portal for Tienen offering information on attractions, activities, accommodations, dining, and events in the Hageland region, targeted at tourists and visitors.
• Stad Tienen App Official mobile application for the city of Tienen providing access to city services, news, and event information for residents and visitors.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Toerisme VlaanderencoreStrategic or Co-development PartnerOfficial recognition and partnership with Toerisme Vlaanderen as a Regional Tourist Information Office, providing information about Hageland, Flanders, and Wallonia, as well as cycling and walking routes.
• Cirklabo/30CCminorImplementation/ SI/ Consulting PartnerSupporting organization for 'Just the Moon' circus performance at CC De Kruisboog
• Latitude-50 - pôle des arts du cirque et de la rueminorImplementation/ SI/ Consulting PartnerSupporting organization for circus arts programming at CC De Kruisboog
• Vlaamse OverheidminorImplementation/ SI/ Consulting PartnerGovernment support for cultural programming at CC De Kruisboog

Scale indicators3 records

Recent moves6 records

Expansion highlights2 records

Broad incumbents

• Provincie Vlaams-Brabant: The Flemish Brabant provincial government that has regulatory and funding relationships with Stad Tienen. Comparable as a broader public-sector incumbent operating tourism and cultural policy across the same region, though at a higher administrative level.

Direct peers

• Stad Dendermonde: East Flemish municipal government with cultural center, tourism office, and citizen services similar to Stad Tienen. Useful as a peer for comparing the operating economics of mid-sized Flemish municipal governments with comparable revenue streams.
• Stad Genk: Limburg municipal government with cultural center, swimming facilities, and tourism services. Comparable in scale and operating scope to Stad Tienen, providing a same-region peer for benchmarking service delivery and cultural programming.
• Stad Oudenaarde: East Flemish municipal government with a cultural center (cultuurcentrum De Brouwerij), tourism operations, and recreational facilities. Comparable in scale, structure, and service mix to Stad Tienen for benchmarking purposes.
• Stad Mechelen: Flemish municipal government with active cultural programming (cultuurcentrum Mechelen), tourist information office, and recreational facilities. Directly comparable in structure and service mix to Stad Tienen, though with a larger population base.
• Stad Leuven: Flemish Brabant municipal government with a comparable citizen-services and cultural-programming model, though at larger scale. Most directly comparable Belgian municipal peer because it shares the same province, legal framework, and Toerisme Vlaanderen relationship as Stad Tienen.
• Stad Hasselt: Capital of Limburg and a Flemish municipal government with a cultural center (Cultuurcentrum Hasselt), tourist office, and recreation facilities. Highly comparable operating model — cultural venue plus tourism promotion plus citizen services — in a different but adjacent Flemish province.
• Stad Aalst: East Flemish municipal government with a cultural center (cultuurcentrum De Werf), tourism operations, and citizen services. Similar mid-sized Flemish city governance and cultural programming footprint to Stad Tienen.

Regional players

• Stad Sint-Truiden: Neighboring Limburg municipal government with similar population scale, cultural programming, and tourist information operations. Regional peer because it operates in an adjacent province with comparable Flemish-municipal legal framework and citizen-service mandate.

Others

• Toerisme Vlaanderen: The Flemish regional tourism authority that formally recognized Stad Tienen's tourist office as a Regional Infokantoor. Not a competitor, but the upstream governing/partner body whose designation and policies shape Tienen's tourism positioning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/stadtienen
• LinkedInlinkedin.com/company/stadtienen
• Instagraminstagram.com/stadtienen

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stad Tienen