Tokio Marine Insurance Vietnam

What Tokio Marine Insurance Vietnam does

Tokio Marine Insurance Vietnam is a non-life insurance joint venture headquartered in Hanoi, established in 1996 as the first foreign-invested non-life insurance company in Vietnam. The entity is a JV between Tokio Marine Group (Japan) and Bao Viet Group (Vietnam), operating as Công ty TNHH Bảo hiểm Tokio Marine Việt Nam under Vietnamese limited liability company law. It sells six product lines — property, motor, marine, health and accident, travel, and trade credit insurance — to both corporate/enterprise and individual customers, with a dedicated Japan Desk serving Japanese companies entering Vietnam.

The company distributes products primarily through a direct enterprise sales force across four Vietnam offices (Hanoi headquarters, Ho Chi Minh City branch, Da Nang and Hai Phong representative offices), with online self-serve purchase available for personal lines such as Travel Mate global travel insurance. Revenue is generated via recurring premium-based insurance contracts, with risk-based pricing applied per product; no public pricing or rate-card details are disclosed. The firm also offers risk management consultancy and 'intensive services' as value-added advisory. Technology is described as leveraging Tokio Marine Group's global risk management and claims platform, with no proprietary in-country technology stack, AI capabilities, or partner-facing APIs disclosed.

The business is privately held by its two JV parents with no public listing, no funding rounds, no M&A activity, and no disclosed revenue. The company has undergone two rebrand events — to BaoViet Tokio Marine Insurance in 2010 and to Tokio Marine Insurance Vietnam in 2020 — reflecting progressive alignment of the local entity with Tokio Marine Group's global brand identity. Operations are domestic to Vietnam, while global policy servicing and claim adjustment are supported by Tokio Marine Group's network of offices in 400+ cities across 38 countries and claim adjusters in approximately 250 countries.

Name

Tokio Marine Insurance Vietnam

Legal name

Công ty TNHH Bảo hiểm Tokio Marine Việt Nam

Website

https://tokiomarine.com.vn

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Tokio Marine Insurance Vietnam is a non-life insurance joint venture between Tokio Marine Group (Japan) and Bao Viet Group (Vietnam), founded in 1996 as Vietnam's first foreign-invested non-life insurer, offering property, motor, marine, health, travel, and trade credit insurance to corporate and individual customers across four Vietnamese cities.

Ownership category

akta.pro rank

Product category

Non-Life Insurance

NAICS

Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Ocean Marine Insurance (Hull, Cargo & Freight) (FSAJAHAA)

akta.pro secondary industries

Marine & Aviation Insurance (FSAJAMAI), Marine Specialty (Hull/P&I/Cargo) (FSAJAGAJ)

Keywords

• Non-life insurance
• Business insurance
• Personal insurance
• Marine cargo insurance
• Risk management consultancy

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Property Insurance: Premium-based revenue from insuring business and personal property against various risks including fire, natural disasters, and theft.
2. Motor Insurance: Revenue from vehicle insurance policies covering both commercial fleet and personal vehicles.
3. Marine Insurance: Premiums from cargo and hull insurance for international and domestic shipping.
4. Health and Accident Insurance: Revenue from corporate and individual health, accident, and workers' compensation insurance products.
5. Travel Insurance: Premiums from travel insurance products including online purchase options for individuals.
6. Trade Credit Insurance: Revenue from protecting businesses against bad debt and credit defaults.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Tokio Marine Insurance Vietnam is a non-life insurance company selling a comprehensive portfolio of corporate and personal insurance products, including property, engineering/construction, marine cargo, trade credit, liability, motor, group accident & health, travel (Travel Mate), personal accident, healthcare, and home (Flexi Home) insurance, supported by risk management consultancy and intensive services. It distributes through a direct enterprise sales force, a Japan desk for Japanese corporates, and online purchase for selected personal lines, operating from Hanoi with branches in Ho Chi Minh City, Da Nang, and Hai Phong.

Product overview

Tokio Marine Insurance Vietnam operates as a non-life insurance company offering a comprehensive portfolio of business and personal insurance products. The business insurance portfolio includes property insurance, engineering/construction insurance, marine insurance, trade credit insurance, liability insurance, motor insurance, group accident & health insurance, business interruption insurance, fidelity insurance, money insurance, and office package insurance. Personal insurance offerings cover travel insurance (Travel Mate), personal accident insurance, comprehensive healthcare insurance, home insurance (Flexi Home), golf insurance, and motor third-party liability insurance. The company also provides risk management consultancy and specialized services. The company was established in 1996 as Vietnam International Assurance Company, a joint venture between Tokio Marine Group (Japan) and Bao Viet Group (Vietnam).

Differentiator

Problem solved

Functional benefit

Brands

• Travel Mate: Global travel insurance product offering comprehensive protection for travelers worldwide
• Flexi Home

Products and services

• Property Insurance (Bảo hiểm tài sản) Non-life insurance for business assets and profits, including all-risks property insurance and business interruption coverage, designed for enterprises needing protection of physical assets and operating income.
• Engineering Insurance (Bảo hiểm xây dựng lắp đặt) Insurance solutions for investors, contractors, and subcontractors, including Contractor's All Risks, Erection All Risks, and Machinery Breakdown coverage for construction and installation projects.
• Marine Insurance (Bảo hiểm hàng hải) Insurance for cargo and vessels, enabling businesses to confidently expand into broader markets via coverage of marine cargo and hull risks.
• Trade Credit Insurance (Bảo hiểm tín dụng thương mại) Insurance protecting business financial conditions against bad debts arising from accounts receivable, covering buyer credit defaults and trade receivables risk.
• Liability Insurance (Bảo hiểm trách nhiệm) Insurance protecting businesses against liabilities related to employees and third parties, covering employer and public liability exposures.
• Commercial Motor Insurance (Bảo hiểm xe cơ giới) Motor vehicle insurance for commercial fleets, providing peace of mind for driving with partnership support across the Tokio Marine network.
• Group Accident & Health Insurance (Bảo hiểm sức khỏe và tai nạn) Insurance protecting employee health and safety for businesses, with group policies covering medical expenses, accidents, and related corporate welfare needs.
• Business Interruption Insurance (Bảo hiểm gián đoạn kinh doanh) Insurance covering loss of profits and increased operating costs resulting from material damage to business assets, protecting enterprises against unforeseen operational interruptions.
• Fidelity Insurance (Bảo hiểm lòng trung thành) Insurance covering direct financial losses to businesses due to fraudulent or dishonest acts of employees, including theft and embezzlement by staff.
• Money Insurance (Bảo hiểm Tiền) Insurance protecting business money including cash, checks, credit cards, bills, revenue stamps, bonds, and promissory notes against loss at insured premises or during transit.
• Office Package Insurance (Bảo hiểm mọi rủi ro văn phòng) Comprehensive office insurance bundling property, money, public liability, employee fidelity, and personal accident risks into a single policy for SMEs and offices.
• Other Business Insurance (Bảo hiểm khác) Additional specialized business insurance products serving as effective shields for business operations beyond the standard corporate portfolio lines.
• Travel Mate Global Travel Insurance (Bảo hiểm Du lịch toàn cầu Travel Mate) Global travel insurance providing comprehensive protection for travelers against unfortunate inconveniences during travel, available for online purchase by individual consumers.
• Personal Accident Insurance (Bảo hiểm tai nạn cá nhân) Personal accident insurance providing individuals with financial protection against accidental injury, disability, or death.
• Comprehensive Healthcare Insurance for Individuals (Bảo hiểm Chăm sóc sức khỏe toàn diện cá nhân) Comprehensive individual healthcare insurance covering medical treatment and hospitalization costs for individuals and their families.
• Flexi Home Insurance (Bảo hiểm nhà Flexi Home) Home insurance protecting homes and loved ones against property risks, targeted at Vietnamese homeowners and families.
• Golf Insurance (Bảo hiểm Dành cho người chơi Golf) Insurance for golf players, allowing them to comfortably showcase their skills while the company handles related protection matters during play.
• Motorcycle Third Party Liability Insurance (Bảo hiểm trách nhiệm dân sự chủ xe máy) Mandatory third-party liability insurance for motorcycle owners in Vietnam, covering bodily injury and property damage to third parties.
• Motor Third Party Liability Insurance (Bảo hiểm trách nhiệm dân sự chủ xe Ô tô) Mandatory third-party liability insurance for car owners in Vietnam, covering bodily injury and property damage to third parties.
• Risk Management Consultancy (Dịch vụ tư vấn quản lý rủi ro) Professional risk management consultancy services helping enterprise clients identify, assess, and reduce business risks, including support for Japanese companies operating in Vietnam.
• Intensive Services (Dịch vụ chuyên sâu) Specialized intensive insurance-related services for clients requiring deeper advisory or tailored solutions beyond standard policy offerings.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Bao Viet Group (Bao Viet)coreStrategic or Co-development Partner · 1 January 1996Bao Viet Group (Bao Viet) is Vietnam's leading financial-insurance corporation. They serve as the local joint venture partner in Tokio Marine Vietnam, providing local market expertise and regulatory compliance knowledge.
• Fair Consulting GroupminorStrategic or Co-development PartnerCo-seminar partner for Japanese companies on risk management, legal, and tax topics in Vietnam.
• Vietnam Meirin International Law Firm (Vietnam Meirin)minorStrategic or Co-development PartnerCo-seminar partner providing legal expertise for Japanese companies in Vietnam seminars.
• Tokyo Consulting VietnamminorStrategic or Co-development PartnerCo-seminar partner for Japanese companies covering entry procedures, visas, and work permits in Vietnam.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/tokiomarine.vn
• LinkedInlinkedin.com/company/tokio-marine-insurance-vietnam

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tokio Marine Insurance Vietnam