Topaz Hotel

What Topaz Hotel does

Topaz Hotel is a privately held, single-property 254-room non-smoking 3-star hotel in Bugibba, St. Paul's Bay, Malta, operating under classification by the Malta Tourism Authority since 1987. The hotel is split across 5 floors in two buildings with four lifts and serves leisure tourists, families, couples, and small business events through accommodation, dining, conference, and recreational facilities. Core offerings include standard rooms (~18m²) and pool-view rooms (paid upgrade), an on-site buffet restaurant (Emerald, 320 seats), a seasonal pool bar (Beryl), a pizzeria, a massage parlour, indoor and outdoor swimming pools, a games room, and a library. Conference infrastructure includes the Forum Hall (400 standing / 280 seated) and the Aquamarine Room (120 standing / 90 seated), supporting group and event business segments.

The business operates as a direct-to-consumer hospitality company distributing rooms through its own website (topaz.com.mt), phone reservations, and a 24/7 reception desk, with no disclosed OTA channel partnerships. Ancillary revenue is generated from F&B, themed packages (anniversaries, birthdays, honeymoons), airport transfer commissions, car hire arrangements, and an online excursions and activities portal launched in 2020 via integration with Tourtivity and Triggle. The hotel charges a government-imposed environmental contribution of €0.50 per adult per night, capped at €5.00 per stay. The business is intentionally lightweight from a technology standpoint: the website is a WordPress site, the booking system is a standard hospitality module, and the excursion/transfer layer is outsourced to third-party SaaS partners. There is no evidence of investment in proprietary technology, AI/ML capabilities, or platform extensions beyond the 2020 excursions portal.

Name

Topaz Hotel

Legal name

Topaz Hotel

Website

https://topaz.com.mt

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Topaz Hotel is a privately held 254-room 3-star hotel in Bugibba, St. Paul's Bay, Malta, serving leisure tourists and small business events with accommodation, a 320-seat buffet restaurant, two pools, and conference facilities. Mid-market Malta tourism with low-tech stack.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

akta.pro secondary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

Keywords

• Hotel accommodation
• Hospitality services
• Conference facilities
• Buffet dining
• Leisure travel

Headquarters

HQ city

Bugibba, St. Paul's Bay

HQ country

Malta

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hotel Accommodation: The primary revenue stream comes from renting hotel rooms to guests. The hotel offers standard rooms and pool view rooms, with rates varying based on room type and season. Check-in from 14:00, check-out by 11:00.
2. Dining Services: The hotel generates revenue from its Emerald Restaurant ( buffet-style meals for breakfast, lunch, and dinner, seating 320 people) and Beryl Pool Bar (serving drinks and light snacks during summer months).
3. Additional Services: Revenue from ancillary services including massage parlour, airport shuttle transfers, car hire assistance, laundry and dry cleaning services, doctor on call, and special occasion packages (anniversaries, birthdays, newlywed packages).
4. Excursions and Activities: The hotel offers online booking for tours, activities, and transfers in Malta and Gozo through an external booking portal, earning commission or fees on these bookings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Topaz Hotel is a 254-room non-smoking 3-star hotel in Bugibba, St. Paul's Bay, Malta that fundamentally sells overnight guest accommodation (Standard Rooms and Pool View Rooms across 5 floors in two buildings), supported by on-site buffet dining at the Emerald Restaurant, a seasonal Beryl Pool Bar, indoor and outdoor swimming pools, two conference and event halls (Forum Hall and Aquamarine Room), and ancillary guest services such as massage, excursions bookings, transfers, laundry, and a doctor on call.

Product overview

Topaz Hotel is a single-property 254-room 3-star hotel operating a unified hospitality offering. The core product consists of accommodation (Standard Rooms and Pool View Rooms across 5 floors in two buildings), supported by dining services (Emerald Main Restaurant buffet and Beryl Pool Bar), conference and events facilities (Forum Hall, Aquamarine Room, Peacock Lounge), and recreational amenities (indoor and outdoor pools, massage parlour). Additional services include airport transfers, car hire assistance, laundry, doctor on call, and an online excursions booking portal powered by Tourtivity. The hotel positions itself as a comprehensive holiday destination in St. Paul's Bay, Malta.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Rooms Approximately 18m² guest rooms featuring twin beds (double on request), en suite bathroom with bath or shower, flat-screen TV with various channels, safety deposit box, fridge, tea and coffee making facilities, WiFi access (local charge), and full air conditioning and heating. Most rooms include a balcony with internal residential street views. Designed for individual travellers, couples, and families seeking value accommodation.
• Pool View Rooms Approximately 18m² rooms with private balconies overlooking the sun terrace and outdoor pool area, featuring en suite bathrooms, twin beds, flat-screen TVs, safety deposit box, fridge, tea and coffee facilities, WiFi access, and full air conditioning. Subject to a paid upgrade over Standard Rooms.
• Emerald Main Restaurant Buffet-style restaurant serving breakfast, lunch, and dinner with local and European dishes, seating up to 320 guests and operating year-round for hotel guests and visitors.
• Beryl Pool Bar Poolside bar open during summer months serving refreshing drinks, light snacks, and a full menu of nibbles for guests enjoying the outdoor pool area.
• Forum Hall Large conference and events hall with standing capacity of 400 people and seated capacity of 280 people, suited to larger conferences, workshops, and formal events.
• Aquamarine Room Smaller events hall with standing capacity of 120 people and seated capacity of 90 people, suited to intimate conferences and events.
• Online Excursions Booking Portal Online booking portal for tours, activities, and excursions in Malta and Gozo, accessible via the hotel's dedicated Tourtivity platform at topazhotel.tourtivity.travel, allowing guests to plan and add activities to their stay.

Quantifiable outcome

• Free bus service to Mellieħa Bay provided during summer months

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Car Hire PartnersminorOthersThe Topaz Hotel assists guests with car rentals by facilitating bookings with external car hire companies. The hotel provides information and helps guests secure vehicles of their choice ahead of arrival.

Scale indicators7 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• AX Hotels (Seashells Resort at Suncrest, Salini Resort): Malta-based hotel group operating multiple 3-4 star full-service resorts in St. Paul's Bay/Bugibba area, including the adjacent Seashells Resort at Suncrest. Direct competitor for leisure tourists in the same micro-market with comparable midscale positioning and F&B offerings.
• Dolmen Hotel Malta: 4-star full-service hotel in St. Paul's Bay / Bugibba waterfront. Direct same-micro-market competitor with conference facilities and pool amenities; positioned slightly above Topaz but targeting overlapping leisure and conference guests.
• db Seabank Resort + Spa: Large full-service resort in Mellieħa, Malta, operated by db Group. Competes for the same family and value-conscious leisure segment with comparable amenities (multiple pools, buffet dining, entertainment). Topaz's free summer shuttle to Mellieħa Bay indicates overlap in catchment.
• Coral Hotel Malta: 3-star hotel in Bugibba with comparable midscale positioning, buffet restaurant, and pool. Closest direct competitor on price tier and product offering within the same neighborhood.
• Hotel Santana Malta: 4-star hotel in St. Paul's Bay with full-service amenities including pools, dining, and event space. Comparable full-service operating model and similar conference capability, competing in the same Bugibba catchment.
• Maritim Antonine Hotel & Spa Malta: Upscale 4-star hotel in Mellieħa, Malta, with full-service dining, spa, pools, and event facilities. Comparable in amenity breadth and conference/event capability; competes for the same leisure and small-MICE segments, but at a higher ADR tier.
• Qawra Palace Hotel: 4-star full-service hotel located in Qawra, directly adjacent to Bugibba. Same northern Malta tourist catchment, similar buffet dining and pool amenities, competes head-to-head for 3-star value-conscious tourists willing to upgrade.

Broad incumbents

• Corinthia Hotels (Malta): Established Maltese hotel group operating multiple full-service and luxury properties including Corinthia St George's Bay. Comparable full-service operating model at higher tier; competitor for group/conference bookings and demonstrates the upscale repositioning path available to Topaz.
• InterContinental Malta (IHG): 5-star international brand hotel in St. Julian's, Malta. Represents the upscale ceiling of the Malta hotel market against which Topaz's conference and event facilities must compete; IHG's loyalty program and brand pull set the competitive benchmark for MICE bookings.

Emerging players

• Park Lane Aparthotel Malta: Aparthotel concept in Qawra/Bugibba offering self-catering units. Represents the alternative accommodation model eating into traditional 3-star hotel demand in the same micro-market from price-sensitive families.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/topaz-hotel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Topaz Hotel