What Ayuntamiento de Torrelodones does

Ayuntamiento de Torrelodones is the municipal government of Torrelodones, a small municipality in the northwest metropolitan area of the Community of Madrid, Spain. It delivers the full statutory range of local public services to its approximately 24,000 residents, including civil registry, urban planning, local policing, taxation, licensing, social services, education, culture, sports, and environment, operating with a workforce of 78 employees. The administration runs a digital service platform known as the Sede Electrónica, built and operated in partnership with ESPUBLICO, which exposes electronic procedures, notifications, and citizen-facing service modules. The platform is integrated with Spain's mandatory national e-government infrastructure, including SIR, DEHú, Carpeta Ciudadana, Cl@ve, SARA, the Plataforma de Contratos del Sector Público, and the Punto General de Entrada de Facturas Electrónicas, enabling interoperability with other public administrations and authentication of citizens through national identity systems. The business model is non-commercial: the entity is funded by local taxes, statutory transfers from the Comunidad de Madrid and central government, and earmarked grants from programmes such as Next Generation EU. Disclosed EU funding includes €165,486.33 for digital transformation and €907,959.47 for energy rehabilitation. The administration collaborates with the Mancomunidad THAM and the Ministerio de Política Territorial for shared service delivery and cross-jurisdictional coordination.

Name

Ayuntamiento de Torrelodones

Legal name

Ayuntamiento de Torrelodones

Website

https://torrelodones.es

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The Ayuntamiento de Torrelodones is the municipal government of Torrelodones, a ~24,000-resident municipality in the Community of Madrid. It delivers statutory local public services through a 78-employee administration and a digital platform (Sede Electrónica) integrated with Spain's national e-government systems.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Public Administration (92), Administration of Urban Planning and Community and Rural Development (92512), Administration of Urban Planning and Community and Rural Development (925120), Administration of Environmental Quality Programs (9241), Other General Government Support (92119)

SIC

Services-Social Services (8300), Refuse Systems (4953), Services-Miscellaneous Amusement & Recreation (7990), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), Local Education Authorities & Municipal Education Offices (EDADABAD), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Electronic administration
• Public administration
• Local government
• Civic services

Headquarters

HQ city

Torrelodones

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Ayuntamiento de Torrelodones is the municipal government of Torrelodones (Madrid, Spain), delivering essential public administration services to residents and local businesses. Its core offering includes civic services spanning social services, education coordination, cultural programming (Teatro Bulevar), sports facility management, public safety, urban planning, environmental services (Punto Verde), and treasury/fiscal administration. The municipality operates a unified digital platform through its Electronic Headquarters (Sede Electrónica), enabling 24/7 online administrative procedures, electronic registration, notifications, and appointment scheduling, integrated with Spanish state-level platforms (SIR, DEHú, Carpeta Ciudadana, Cl@ve).

Product overview

Ayuntamiento de Torrelodones operates as a digital government platform providing citizen services through a unified municipal website (torrelodones.es) and a dedicated Electronic Headquarters (Sede Electrónica). The core infrastructure consists of the Electronic Registration and Notification System, which enables 24/7 digital procedures, complemented by the Transparency Portal for public accountability. The service portfolio spans multiple domains including Social Services (with specific programs for families, seniors, and gender violence prevention), Education, Culture (Teatro Bulevar cultural programming), Sports (with facility reservations), and Environmental Services (Punto Verde waste management). Additional digital services include the Citizen Folder for procedure tracking, the Whistleblower Channel, Electronic invoicing for suppliers, and the Contracting Profile. The municipality also participates in the Plan de Recuperación, Transformación y Resiliencia with digital transformation and modernization projects funded by Next Generation EU.

Differentiator

Problem solved

Functional benefit

Brands

• Centro Municipal de Servicios Sociales: Municipal Social Services Center providing direct attention to users, including information on available resources, social intervention, economic emergency aid processing, and referral to public social services.
• Punto Verde
• Teatro Bulevar
• Zona Joven
• Sede Electrónica de Torrelodones

Products and services

• Sede Electrónica de Torrelodones Electronic headquarters providing digital access to municipal administrative services including electronic registration, electronic notifications, appointment scheduling, and procedure tracking. Available 24 hours a day, 365 days a year without needing to visit municipal offices in person.
• Portal de Transparencia Transparency portal publishing institutional, organizational, normative, economic-financial, contracting, and urban planning information as required by Spanish transparency law.
• Centro Municipal de Servicios Sociales Municipal Social Services Center providing direct attention to users including information on available resources, social intervention, economic emergency aid processing, and referral to public social services.
• Servicios de Educación Education services section providing information about schools, educational programs, and school-related municipal services.
• Agenda Cultural Cultural agenda promoting local events, theater performances, concerts, and artistic activities at Teatro Bulevar and other venues.
• Servicios Deportivos Sports services including online reservation of municipal sports facilities and sports programs.
• Punto Verde Environmental services center handling waste collection, household waste collection scheduling, green waste pickup, bulky item collection (Martes y Viernes), and clean point services.
• Zona Joven Youth services area providing programs, activities, and events for young people in the municipality.
• Servicios de Seguridad Municipal public safety services for the Torrelodones community.
• Servicios de Urbanismo Urban planning services including licensing, building permits, and land-use information for residents and businesses.
• Servicios de Medio Ambiente Environmental services including biodiversity conservation, ecosystem management (Charca de los Locos area), and environmental consultations.
• Oficina Tributaria / Hacienda Municipal treasury and tax office providing local tax administration services, linked to the local tax platform (torrelodones.tributoslocales.es).

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• Ministerio de Política Territorial (Ministry of Territorial Policy)coreStrategic or Co-development Partner · 1 January 2022Collaboration under the Plan de Recuperación, Transformación y Resiliencia for digital transformation and modernization of local administration. Investment of €165,486.33 funded by Next Generation EU for implementing electronic processing platforms, interoperability services, and digital training for municipal employees.
• Comunidad de MadridcoreStrategic or Co-development Partner · 1 January 2022Regional government collaboration under Plan de Recuperación, Transformación y Resiliencia. Funding received for conservation and improvement of ecosystems and biodiversity around Charca de los Locos area, following Orden 1933/2022 from the Consejeria de Medio Ambiente, Vivienda y Agricultura.
• ESPUBLICO SERVICIOS PARA LA ADMINISTRACIÓN S.A.coreTechnology or IntegrationExternal data processor contracted for the GESTIONA administrative management tool. Acts as data processor under a signed data processing agreement between the municipality and the company for handling administrative files.
• Mancomunidad THAMcoreStrategic or Co-development PartnerInter-municipal consortium (THAM) providing shared services including basic material assistance program, entrepreneurship blog for women entrepreneurs in the region, and coordinated social services across member municipalities.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ayuntamiento de Majadahonda: Neighboring Madrid-region municipality of comparable size and affluent demographic profile, operating a parallel set of services (social services, culture, urban planning, electronic headquarters) — the most direct comparable for benchmarking digital service delivery and resident engagement.
• Ayuntamiento de Boadilla del Monte: Small-to-mid-size Madrid-region municipality with comparable population, similar service portfolio (culture, sports, social services, environment), and parallel electronic administration platform — useful peer for service-mix and digital maturity comparison.
• Ayuntamiento de Las Rozas de Madrid: Adjacent Madrid suburb of similar socio-economic profile and population scale, also operating its own Sede Electrónica, social services, cultural programming, and Punto Limpio-style environmental services — directly comparable on digital administration scope.
• Ayuntamiento de Pozuelo de Alarcón: Affluent Madrid suburb with comparable population profile, running its own electronic headquarters and a similar service portfolio (urban planning, culture, sports, environment) — a strong peer for high-income-municipality service design.
• Ayuntamiento de Tres Cantos: Madrid-region municipality of similar scale operating an integrated municipal portal, electronic procedures, social services, cultural and sports facilities — directly comparable for digital citizen services benchmarking.

Others

• ESPUBLICO Servicios para la Administración S.A. Technology vendor and contracted data processor for Torrelodones' GESTIONA administrative management platform; not a peer in the government-services sense but the principal enabling partner whose platform architecture and feature roadmap materially shape Torrelodones' digital capabilities.
• Mancomunidad THAM: Inter-municipal consortium in which Torrelodones participates for shared social services, material assistance programs, and entrepreneurship initiatives; not a competing entity but a structural peer representing the shared-services model Torrelodones uses to extend service capacity.

Broad incumbents

• Ayuntamiento de Madrid: Capital-city municipality operating an overlapping but vastly broader service portfolio and electronic administration platform (Madrid Digital); not a direct competitor for residents but a benchmark and source of interoperability frameworks that smaller Madrid municipalities adopt.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/ayto_torre
• YouTubeyoutube.com/channel/UCcl2uktaH6wrt_iWQQfTxbw
• Facebookfacebook.com/ayuntamientodetorrelodones
• LinkedInlinkedin.com/company/ayuntamientodetorrelodones
• Instagraminstagram.com/ayuntamientodetorrelodones

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ayuntamiento de Torrelodones