Total Patient Care
Total Patient Care is an Australian e-commerce distributor (founded 1973, 28 employees) supplying medical rehabilitation equipment — thermoplastic splinting, bracing, sensory tools, and therapy technology — to clinics, allied health therapists, NDIS participants, and home recovery patients across Australia via a Shopify D2C store and B2B portal.
- Company typePrivate
- Founded-
- HeadquartersSmithfield, Australia
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Total Patient Care does
Total Patient Care is an Australian privately-held e-commerce distributor of medical rehabilitation and orthotic equipment, headquartered in Smithfield, NSW, and operating since 1973. The company sells a multi-brand portfolio organised into five product categories: thermoplastic splinting materials (SecurPlast and SecurFit Pro sheets, OCSI SoftPro splints), bracing and compression supports (BodyVine sub-brand plus BREG, Neurotek, Isotoner third-party brands), sensory and strengthening therapy tools, technology products (SMARTfit assessment system, Oscimed cast saws, SecurTrac traction units, Bone4ce), and aids to daily living. Unit prices range from approximately $44 AUD (Isotoner compression gloves) to $248 AUD (OCSI SoftPro splint), with free shipping above $199 and a 10% new-customer discount.
The business operates on a Shopify-based e-commerce platform with a separate B2B login portal (b2b.totalpatientcare.com.au) for clinics and bulk healthcare buyers, supplemented by phone and email sales support. Customer segments split between clinics and healthcare facilities (primary B2B), allied health therapists (physiotherapists and occupational therapists), NDIS-funded participants, and home recovery patients. The 28-person team sells exclusively within Australia with no international footprint, no disclosed institutional ownership, and no funding history — Total Patient Care is operated as a bootstrapped specialty distributor.
Total Patient Care firmographics
Firmographics- Name
- Total Patient Care
- Legal name
- Total Patient Care
- Website
- https://totalpatientcare.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Total Patient Care is an Australian e-commerce distributor (founded 1973, 28 employees) supplying medical rehabilitation equipment — thermoplastic splinting, bracing, sensory tools, and therapy technology — to clinics, allied health therapists, NDIS participants, and home recovery patients across Australia via a Shopify D2C store and B2B portal.
- Ownership category
- akta.pro rank
Total Patient Care industry classification
Industry- Product category
- Medical Rehabilitation Equipment
- NAICS
- Offices of Other Health Practitioners (6213)
- SIC
- Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Rehabilitation Therapy Equipment (PT/OT Modalities, Exercise & Balance Devices) (HLAHAMAG)
- akta.pro secondary industries
- Prosthetics/Orthotics Rehab & Amputee Rehabilitation (HSADAIAN), Compression Therapy (Normatec/Pressotherapy) (HSADAKAH)
Keywords
Where Total Patient Care is headquartered
LocationHeadquarters
- HQ city
- Smithfield
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Total Patient Care business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D
Revenue model
- Product Sales: One-time transaction model for medical rehabilitation equipment and supplies. Customers purchase individual products at listed prices with free shipping on orders over $199.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard retail pricing for individual consumers |
| Unit Pricing | Pay-as-you-go | Bulk/B2B pricing for clinics and healthcare providers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Total Patient Care product offering
Product offeringCore offering
Total Patient Care distributes and sells medical rehabilitation equipment and supplies to Australian clinics, therapists, NDIS participants, and home recovery patients. Core offerings include thermoplastic splinting sheets (SecurPlast, SecurFit Pro), functional resting splints (OCSI SoftPro), therapeutic compression gloves (Isotoner), BodyVine compression braces and supports, BREG orthopaedic bracing, sensory and hand therapy tools, and clinical technology products such as SMARTfit systems, Oscimed cast saws, SecurTrac traction units, and Bone4ce.
Product overview
Total Patient Care is a leading Australian supplier of medical rehabilitation equipment operating an e-commerce platform. The product portfolio is structured as a multi-brand distribution model organised into five core categories: (1) Thermoplastic & Splinting Products featuring SecurPlast and SecurFit Pro thermoplastic sheets, plus OCSI SoftPro splints; (2) Bracing and Support Products including BodyVine compression supports and BREG orthopaedic bracing; (3) Sensory & Strengthening Products for hand therapy and rehabilitation; (4) Technology Products including SMARTfit assessment systems, Oscimed Cast Saws, SecurTrac Traction Units, and Bone4ce; and (5) Aids to Daily Living. The company serves physiotherapists, rehabilitation clinics, NDIS participants, and home recovery patients across Australia with fast shipping and bulk pricing options.
Differentiator
Problem solved
Functional benefit
Products and services
- SecurPlast Thermoplastic Sheets
Companies that use Total Patient Care
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Total Patient Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Total Patient Care partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights4 records
Total Patient Care competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Total Patient Care social profiles
Digital presenceTotal Patient Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Patient Care leadership team
Management profileNumber of profiles
Total Patient Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Patient Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Patient Care
What does Total Patient Care do?
Total Patient Care distributes and sells medical rehabilitation equipment and supplies to Australian clinics, therapists, NDIS participants, and home recovery patients. Core offerings include thermoplastic splinting sheets (SecurPlast, SecurFit Pro), functional resting splints (OCSI SoftPro), therapeutic compression gloves (Isotoner), BodyVine compression braces and supports, BREG orthopaedic bracing, sensory and hand therapy tools, and clinical technology products such as SMARTfit systems, Oscimed cast saws, SecurTrac traction units, and Bone4ce.
Is Total Patient Care a public or private company?
Total Patient Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Patient Care founded?
Total Patient Care was founded in -1. It employs 11 to 50 people.
Where is Total Patient Care based?
Total Patient Care is headquartered in Smithfield, Australia, in the Oceania region.
How does Total Patient Care make money?
One revenue line is on record: product Sales.
Does Total Patient Care have an API?
No public API is recorded for Total Patient Care.
What industry is Total Patient Care in?
Total Patient Care's product category is Medical Rehabilitation Equipment. Its primary akta.pro industry code is HLAHAMAG, Rehabilitation Therapy Equipment (PT/OT Modalities, Exercise & Balance Devices), with a secondary code of HSADAIAN, Prosthetics/Orthotics Rehab & Amputee Rehabilitation. Its NAICS code is 6213 and its SIC code is 3842.