Croix-Rouge française Toulouse

Name

Croix-Rouge française Toulouse

Legal name

Croix-Rouge française

Website

https://toulouse.croix-rouge.fr

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Humanitarian and Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Migration, Refugees & Forced Displacement Assistance (BPADABAL)

akta.pro secondary industry

Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE)

Keywords

• Humanitarian services
• Emergency response
• Social assistance
• First aid training
• Food aid programs

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations: Financial donations allow the organization to help people in difficulty at the local level. The French Red Cross, a law 1901 association recognized as being of public utility, benefits from favorable tax deductions (75% deductible up to €1000, 66% beyond).
2. Training fees: Revenue from first aid training courses (PSC, e-PSC, IPSEN) and sale of clothing/accessories at Boutique Chez Henry.
3. Clothing sales: Boutique Chez Henry sells second-hand clothing, with proceeds funding local social action and first aid activities. The shop operates with 30-50 volunteers and serves both as a social aid resource and community meeting place.
4. Clothing and textile donations: Collection of clothing donations from the public through vestiboutiques and donation points. The French Red Cross collected 15,000 tonnes of textiles in 2019 through over 2,400 drop-off points.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

The Croix-Rouge française Toulouse is a local unit of the French Red Cross delivering humanitarian social services, first aid training, and emergency response across the Haute-Garonne department in France. It operates through 650+ volunteers across 7 local units, providing food aid, postal addressing for people without stable housing, second-hand clothing sales (Boutique Chez Henry), street outreach (maraudes), hospital library services, digital inclusion, basic skills learning, and first aid training programs (PSC, e-PSC, IPSEN).

Product overview

The Croix-Rouge française Toulouse delegation is a humanitarian organization providing social services and emergency response through multiple interconnected programs. The core offering consists of social support services (food aid, clothing assistance through Boutique Chez Henry and vestiboutiques, digital inclusion, postal addressing) combined with emergency services (first aid training, first aid stations at events, disaster response operations). Educational services include first aid training (PSC, e-PSC, IPSEN) and basic skills learning programs. The organization also operates specialized health services (Accueil Santé Social Hygiène, hospital library), youth programs, family reconnection services, and civic service volunteering opportunities. All services are delivered by over 650 volunteers across the Haute-Garonne department through 7 local units.

Differentiator

Problem solved

Functional benefit

Brands

• Chez Henry: Solidarity boutique brand offering second-hand quality clothing at low prices, launched in September 2020 as a responsible and supportive brand by Croix-Rouge française. The boutique also serves as a place for community engagement and support for people in vulnerable situations.

Products and services

• Boutique Chez Henry A solidarity clothing store offering second-hand quality clothing at affordable prices. Operated by 30-50 volunteers, it serves both as a retail outlet and an access point for clothing assistance to people in precarious situations. Open Tuesday to Saturday 10h-19h at 11 rue Temponières, Toulouse.
• Aide alimentaire (Food Aid) Food distribution centers providing emergency food assistance to people in precarious situations, including groceries (épiceries sociales) and emergency food parcels. Operates across 4 sectors in the Toulouse metropolitan area.
• Maraudes (Street Outreach) Regular street outreach teams that visit homeless individuals to provide food, hygiene products, and clothing while creating social connections and referring them to appropriate services. Active in Toulouse and Muret.
• Domiciliation Postale (Postal Addressing) Postal addressing service for people without stable housing, providing an address to receive mail and access social rights, healthcare benefits, and fulfill administrative obligations. Currently serving over 5,000 people in Toulouse at 10 avenue du Grand Ramier.
• Accueil Santé Social Hygiène (Health/Social/Hygiene Center) A hygiene point providing shower facilities, hot drinks, social and medicalized reception for people in extreme precarity. Also offers free osteopathy, psychology services, and social work assistance. Open Monday to Friday 8h-12h.
• Bibliothèque hospitalière (Hospital Library) Hospital library service operating in 5 hospitals in the Toulouse region. Volunteers distribute books and magazines to patients, recording approximately 7,660 book loans annually. Also serves EHPAD facilities with nearly 400 beneficiaries.
• Formations PSC/e-PSC/IPSEN (First Aid Training) First aid training programs including PSC (Premiers Secours Citoyen, ~8 hours), e-PSC (hybrid format), and IPSEN (Initiation aux Premiers Secours Enfant et Nourrisson, €35 per person, ~5 hours). Open to the general public.
• Dispositifs Prévisionnels de Secours (DPS) - First Aid Stations First aid stations and emergency response services providing sanitary coverage for sporting, cultural, and social events. Includes PAPS (Point d'Alerte et de Premier Secours), small-scale, and medium-to-large first aid stations staffed by trained volunteers.
• Opérations d'urgence (Emergency Operations) Emergency response operations including disaster relief, flood response, accident response, and emergency accommodation with 4 mobile reception centers capable of hosting 1,000 people within 2 hours of activation.
• Vestiboutiques (Clothing Donation Shops) Clothing donation and distribution shops offering free or low-cost clothing to people in precarious situations. Located across multiple local units including Bagnères de Luchon, Carbonne, Cazères, Muret, Saint Gaudens, Toulouse, and Villefranche de Lauragais.
• Inclusion numérique (Digital Inclusion) Digital literacy support helping people with difficulties using computers to complete administrative procedures online. Offered through workshops or individual sessions based on needs.
• Apprentissage des savoirs de base (Basic Skills Learning) French language courses and basic skills training for adults with linguistic barriers to facilitate social integration and employment pathways. Includes French as Foreign Language courses, literacy support, and school accompaniment programs. Classes run from September to June, 3 sessions of 2 hours per week.
• Rétablissement des liens familiaux (Family Reconnection) Family tracing and reconnection services to re-establish and maintain family links for those separated due to humanitarian crises, armed conflicts, or natural disasters. Operating since 1959.

Quantifiable outcome

• 5,000+ people maintain access to social rights through postal domiciliation
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• CHU de ToulousecoreStrategic or Co-development PartnerPartnership established in 2001 to operate the hygiene and health access point (Accueil Santé Social Hygiène) at Hôpital Lagrave. CHU provides facilities while Croix-Rouge provides volunteers and programming for people in extreme precarity.
• Université Jean-JaurèscoreStrategic or Co-development PartnerSocial grocery (épicerie sociale) hosted in university premises, accessible to students and university staff referred by university social workers. Open three half-days per week.
• CCAS Castelnau d'EstrétefondsminorStrategic or Co-development PartnerCentre Communal d'Action Sociale refers individuals in precarity for access to the social grocery at Castelnau d'Estrétefonds, open twice weekly.
• CCAS CugnauxminorStrategic or Co-development PartnerCentre Communal d'Action Sociale refers individuals for access to the social grocery at Cugnaux, open two half-mornings per week.
• Bibliothèque de ToulouseminorStrategic or Co-development PartnerPartnership provides books and reading materials for the hospital library service operating in 5 hospital establishments.
• Buralistes (tobacco shops) de ToulouseminorStrategic or Co-development PartnerLocal tobacco shops contribute magazines and periodicals for the hospital library service, which are collected after customers return them.
• Fondation Bouygues TélécomminorStrategic or Co-development PartnerFoundation provides equipment (book carts) for transporting books during hospital library rounds.
• FEAD (Fonds Européen d'Aide aux plus Démunis)coreOthersEuropean fund supporting food aid distribution. France received €500 million in European credits plus €88 million in national credits for 2014-2020 period, exclusively for food purchases. FEAD complements national poverty and social inclusion policies.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SAMU Social de Paris: French emergency social outreach organization running maraudes (street outreach teams) for homeless and excluded populations. Directly comparable to Croix-Rouge Toulouse's maraudes operations, with a similar volunteer-driven, multi-revenue stream model.
• Secours Populaire Français: Major French humanitarian NGO providing food aid, clothing assistance, and social support to people in precarity through a volunteer-driven, donations-based model. Competes directly with Croix-Rouge Toulouse for the same donor, volunteer, and beneficiary pool across the Toulouse metropolitan area.
• ATD Quart Monde: French NGO focused on extreme poverty eradication through community engagement, advocacy, and partnerships with public institutions. Comparable approach to addressing extreme precarity with volunteer-based programs and referral partnerships with CCAS and similar municipal bodies.
• Armée du Salut (Salvation Army France): International humanitarian organization with French operations providing social services including food aid, housing, and emergency response. Closely comparable model combining volunteer engagement, social-enterprise retail (thrift stores), and donations across French territories.
• Restos du Cœur: Iconic French food aid charity distributing meals and food packages nationwide through a center network powered by volunteers. The closest direct peer in food aid, social services to vulnerable populations, and volunteer-driven service delivery in France.
• Fondation Abbé Pierre: French NGO focused on housing precariousness and homelessness, operating through regional delegations and CCAS-style partnerships. Comparable operational model of direct services and advocacy for vulnerable populations, often overlapping with Croix-Rouge's housing and social-action programs.
• Emmaüs: French humanitarian organization focused on social inclusion, housing, and second-hand goods via a solidarity-based local branch model with strong volunteer engagement. Directly comparable in combining social services with social-enterprise retail revenue (similar to Boutique Chez Henry).
• Les Petits Frères des Pauvres: French NGO supporting elderly and isolated people in precarity through volunteer engagement and accompaniment. Comparable volunteer-driven service model addressing social isolation and supporting vulnerable populations, with a similar mix of donations and partnerships with public institutions.

Broad incumbents

• Croix-Rouge française (national): Parent national organization of which this Toulouse unit is a part. Operates the same core humanitarian services (food aid, first aid training, emergency response, social action) at a much larger national scale, providing shared brand, training, and operational protocols.
• Médecins Sans Frontières (MSF): International humanitarian medical organization headquartered in France. Comparable as a French-rooted humanitarian NGO with strong brand recognition, a volunteer/paid staff mix, and a donations-based revenue model, though specialized in medical emergency response rather than local social services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CroixRouge31
• LinkedInlinkedin.com/company/croixrougetoulouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croix-Rouge française Toulouse