CCAS de Toulouse
CCAS de Toulouse is the municipal social services authority of Toulouse, providing emergency shelter, housing reintegration, child placement, and domiciliation services to vulnerable populations across the 37 communes of Toulouse Métropole, fully funded by public subsidies.
- Company typePublic
- Founded1945
- HeadquartersTOULOUSE, Région Occitanie, France
- Headcount251–500
- GTM typeB2C
- OfferingServices
What CCAS de Toulouse does
CCAS de Toulouse (Centre Communal d'Action Sociale de Toulouse) is a municipal public social services institution established in 1945 and operating under the authority of the Mairie de Toulouse. It is the designated local authority for emergency social services across Toulouse and the 37 communes of Toulouse Métropole. The organization manages the 115 emergency telephone hotline on a 24/7 basis, operates the SIAO (Service Intégré d'Accueil et d'Orientation) for coordinated housing placement, and runs three CHRS (Centres d'Hébergement et de Réinsertion Sociale) facilities targeting distinct populations: CHRS Bonnefoy for families and single parents, CHRS Antipoul for 85 men referred by 115, and CHRS Pont Vieux for women with children. It also operates the MECS du Ramel, a 46-place child placement facility for children aged 4-18, in a role uniquely held by a CCAS rather than a departmental authority. Additional services include mobile outreach (EMSS), public showers and solidarity laundry at Bonnefoy, the Espace social du Grand-Ramier social restaurant and health prevention site, and administrative domiciliation via Croix-Rouge Française.
The underlying operating model is fully publicly funded. CCAS has no commercial revenue stream; services are provided free of charge to beneficiaries, and operations are financed through municipal, departmental, and state budget allocations coordinated with the Préfecture. The organization has 316 employees and maintains a physical footprint spanning main offices, specialized centers, shelters, and partner facilities across the city. A forthcoming Pôle d'Innovation Sociale, scheduled to open in 2026 within the Grand Matabiau quais d'Oc urban project, will consolidate a 25-place night shelter, the SIAO service, a solidarity restaurant operated in partnership with Secours Catholique, Restos du Coeur, and Association Main Tendue, and an intergenerational residence into a single integrated hub. Technology is limited to standard public-sector information systems; no proprietary technology platform, AI/ML capabilities, or commercial APIs are disclosed.
Strategically, CCAS functions as the sole statutory social services provider in its jurisdiction, with a defensible regulatory mandate and an integrated distribution network that constitutes a hard-to-replicate physical infrastructure. Growth is bounded by public budget cycles, and expansion is driven by state-mandated service obligations (e.g., winter emergency shelter under Plan Grand Froid) and the unique MECS responsibility rather than by competitive market dynamics.
CCAS de Toulouse firmographics
Firmographics- Name
- CCAS de Toulouse
- Legal name
- CCAS de Toulouse (Centre Communal d'Action Sociale de Toulouse)
- Website
- https://toulouse.fr
- Company type
- Public
- Founded year
- 1945
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- CCAS de Toulouse is the municipal social services authority of Toulouse, providing emergency shelter, housing reintegration, child placement, and domiciliation services to vulnerable populations across the 37 communes of Toulouse Métropole, fully funded by public subsidies.
- Ownership category
- akta.pro rank
CCAS de Toulouse industry classification
Industry- Product category
- Public Social Services
- NAICS
- Temporary Shelters (624221), Emergency and Other Relief Services (624230), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB)
Keywords
Where CCAS de Toulouse is headquartered
LocationHeadquarters
- HQ city
- TOULOUSE, Région Occitanie
- HQ country
- France
- HQ region
- Europe
Offices8 records
Markets served
CCAS de Toulouse business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Public funding: CCAS operations are funded by municipal, departmental, and state government subsidies. Services are provided free of charge to beneficiaries. Revenue comes from public budget allocations rather than commercial activities.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
CCAS de Toulouse product offering
Product offeringCore offering
CCAS de Toulouse is a municipal social services institution that delivers emergency accommodation, social reintegration, administrative domiciliation, and health prevention services to vulnerable populations across Toulouse. It operates the 115 emergency hotline, manages multiple CHRS shelter facilities (Bonnefoy, Antipoul, Pont Vieux), runs the MECS du Ramel child placement facility, and provides mobile outreach and orientation services through EMSS teams, PAIO, and SIAO. All services are provided free of charge to beneficiaries and funded by municipal, departmental, and state government subsidies.
Product overview
CCAS de Toulouse is a municipal social services center operating within Toulouse Métropole that provides comprehensive social support services to vulnerable populations. The organization offers emergency shelter through the 115 hotline, housing reintegration through multiple CHRS facilities, administrative domiciliation, and mobile outreach services. Services are delivered through integrated reception and orientation systems, with a new Pôle d'Innovation Sociale planned for 2026 combining night shelter, solidarity restaurant, and intergenerational housing in one location.
Differentiator
Problem solved
Functional benefit
Products and services
- Centre Communal d'Action Sociale (CCAS) de Toulouse Municipal social services center providing emergency social services, housing support, domiciliation services, and social integration assistance to vulnerable populations in Toulouse including people without stable residence.
- 115 Emergency Hotline Service Free 24/7 emergency hotline managed by CCAS for emergency shelter requests, social emergency orientation, and information on access to basic necessities and rights for homeless and vulnerable persons in Toulouse.
- Domiciliation Services Administrative domiciliation service allowing people without stable residence in Toulouse to obtain a postal address for exercising civil, civic, and social rights, operated by Croix-Rouge Française at Espace social du Grand-Ramier Monday to Friday 9:45-12:30.
- Équipe Mobile Sanitaire et Sociale (EMSS) Mobile health and social team that reaches out to people living on the streets or in precarious housing in Toulouse, mediating with hospitals and emergency shelters to provide access to care and shelter.
- Centres d'Hébergement et de Réinsertion Sociale (CHRS) Housing and social reintegration centers managed by CCAS including CHRS Bonnefoy (families and single parents), CHRS Antipoul (85 men referred by 115), and CHRS Pont Vieux (women with children without stable housing), providing continuous care with social accompaniment.
- MECS du Ramel Maison d'Enfants à Caractère Social providing residential child placement for 46 children and adolescents aged 4-18 in social difficulty, including those facing family violence, parental care difficulties, behavioral problems, and unaccompanied foreign minors.
- Service Intégré d'Accueil et d'Orientation (SIAO) du CCAS Integrated reception and orientation service providing a comprehensive view of emergency housing options and directing people without shelter in Toulouse based on needs and availability.
- Espace social du Grand-Ramier Social center at 10 avenue du Grand Ramier in Toulouse offering a social restaurant, permanent social services, health prevention activities, HIV screening twice monthly via Association Aides, vaccination and radiology via CLAT, and monthly CPAM permanence for health insurance access.
Quantifiable outcome
- CHRS Antipoul provides 85 shelter places for men
- +2 more outcomes
Companies that use CCAS de Toulouse
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
CCAS de Toulouse technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
CCAS de Toulouse partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Croix-Rouge Française (French Red Cross)coreCroix-Rouge Française provides domiciliation postal services at the Espace social du Grand-Ramier location, operating Monday to Friday from 9:45 to 12:30 year-round. This partnership enables people without stable housing to receive postal mail for administrative purposes.
- Secours CatholiqueminorWill host actions at the upcoming solidarity restaurant at Pôle d'Innovation Sociale, contributing to distribution food programs and support services for precarious populations.
- Restos du CoeurminorWill participate in activities at the future solidarity restaurant at Pôle d'Innovation Sociale, providing food aid and support to people experiencing precarity.
- Association Main TendueminorWill conduct associative actions at the future solidarity restaurant, offering listening and support services for people in difficulty.
- Association AidesminorPartners with Espace social du Grand-Ramier for rapid HIV screening tests conducted twice monthly, providing health access for precarious populations.
- CLAT (Comité de Lutte Anti-Tuberculeuse)minorProvides vaccination and pulmonary radiology services at the Espace social du Grand-Ramier for health prevention among vulnerable populations.
- CPAM (Caisse Primaire d'Assurance Maladie)minorConducts monthly permanence at Espace social du Grand-Ramier to facilitate health insurance access for people without regular coverage.
- State/PréfecturecoreCoordinates winter emergency shelter programs (Plan Grand Froid), with the State opening and funding emergency accommodation places and the Municipality providing facilities for women and families.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
CCAS de Toulouse competitors and assessment
Company assessmentDirect peers
- SAMU Social de Paris: Paris's dedicated municipal emergency-social-service unit running 24/7 outreach and emergency accommodation for homeless persons. Its operating model (mobile teams, emergency beds, 115-type hotline) directly mirrors CCAS de Toulouse's EMSS and CHRS operations.
- CCAS de Bordeaux: The CCAS of Bordeaux shares the same legal status and service portfolio (115 equivalent, CHRS, senior services, social policy implementation) as CCAS de Toulouse, making it a direct municipal peer in another major French metropolitan area.
- CCAS de Marseille: The Marseille CCAS performs the same statutory emergency-shelter, domiciliation and social-reintegration functions as CCAS de Toulouse, but in a higher-density, higher-precariousness urban environment. It is a direct structural peer under identical French municipal law.
- CCAS de Paris: The Paris municipal Centre Communal d'Action Sociale operates under the same legal framework as CCAS de Toulouse, running the 115 emergency line, CHRS shelters, domiciliation and senior services for Paris residents. It is the largest French CCAS and the closest functional equivalent, sharing mandate, funding model, and service portfolio.
- CCAS de Lyon: The CCAS of the City of Lyon delivers the same statutory municipal social-action services (emergency accommodation, social reintegration, elderly support) as CCAS de Toulouse. It is a direct municipal peer in a comparable French metropolitan context.
- CCAS de Nantes: The Nantes CCAS performs the identical municipal social-action functions as CCAS de Toulouse — emergency accommodation, social reintegration, elderly and family support — under the same French CCAS legal framework.
Emerging players
- Emmaüs France: Emmaüs France runs housing, shelter and reintegration programmes for excluded populations across France, overlapping with CCAS de Toulouse's CHRS and emergency-shelter work. Comparable mission and service mix for vulnerable adults.
- Croix-Rouge Française: The French Red Cross operates emergency shelters, domiciliation and food aid programmes that overlap with CCAS de Toulouse's mandate — it is already a named CCAS partner delivering domiciliation at Espace social du Grand-Ramier. It is the most comparable large NGO peer.
- Les Restos du Cœur: Restos du Cœur provides emergency food aid and material assistance to precarious populations across France and is a named CCAS de Toulouse partner for the future solidarity restaurant at the Pôle d'Innovation Sociale. Highly comparable social-assistance model and beneficiary base.
- Fondation Abbé Pierre: France's leading housing-exclusion charity focuses on homelessness advocacy, emergency accommodation, and access to housing for precarious populations — a directly comparable mission to CCAS de Toulouse's housing and reintegration portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
CCAS de Toulouse social profiles
Digital presenceCCAS de Toulouse financial estimates
Financial estimateRevenue estimate
Valuation estimate
CCAS de Toulouse leadership team
Management profileNumber of profiles
CCAS de Toulouse subsidiaries and ownership
Company hierarchySubsidiaries5 records
CCAS de Toulouse funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CCAS de Toulouse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CCAS de Toulouse
What does CCAS de Toulouse do?
CCAS de Toulouse is a municipal social services institution that delivers emergency accommodation, social reintegration, administrative domiciliation, and health prevention services to vulnerable populations across Toulouse. It operates the 115 emergency hotline, manages multiple CHRS shelter facilities (Bonnefoy, Antipoul, Pont Vieux), runs the MECS du Ramel child placement facility, and provides mobile outreach and orientation services through EMSS teams, PAIO, and SIAO. All services are provided free of charge to beneficiaries and funded by municipal, departmental, and state government subsidies.
Is CCAS de Toulouse a public or private company?
CCAS de Toulouse is a public company. It is classified as state government owned and is currently operating.
When was CCAS de Toulouse founded?
CCAS de Toulouse was founded in 1945. It employs 251 to 500 people.
Where is CCAS de Toulouse based?
CCAS de Toulouse is headquartered in TOULOUSE, Région Occitanie, France, in the Europe region.
How does CCAS de Toulouse make money?
One revenue line is on record: public funding.
Who are CCAS de Toulouse's main competitors?
Direct peers on record are SAMU Social de Paris, CCAS de Bordeaux, CCAS de Marseille, CCAS de Paris, CCAS de Lyon and CCAS de Nantes. Emerging players are Emmaüs France, Croix-Rouge Française, Les Restos du Cœur and Fondation Abbé Pierre.
Does CCAS de Toulouse have an API?
No public API is recorded for CCAS de Toulouse.
What industry is CCAS de Toulouse in?
CCAS de Toulouse's product category is Public Social Services. Its primary akta.pro industry code is BPADADAB, Emergency Shelter, Camp Coordination & Camp Management (CCCM). Its NAICS code is 624221 and its SIC code is 8300.