Tourism Training Australia

What Tourism Training Australia does

Restaurant and Catering Industry Association of Australia Incorporated, operating as R&CA, is the national peak body for Australia's hospitality sector. Founded in 1982 and headquartered in Sydney, R&CA represents over 57,000 foodservice businesses across all Australian states and territories, including cafés, fine-dining venues, takeaway operators, and caterers. The organization is structured as a non-profit industry association with a lean operating team of approximately six staff, and operates under the public-facing brand R&CA.

R&CA's core technology platform is an online learning management system at train.rca.asn.au, which delivers nationally recognised training including food handlers courses, food safety supervisor certification, skills training, leadership programs, and the proprietary Gold Licence™ certification. The association also publishes free Circular Economy Toolkits (developed with Edge Impact and the City of Sydney) covering waste, food waste, packaging, and procurement, and offers Wine Spirit Education Trust (WSET) courses via a partnership with Bacchus Academy. Distribution occurs through a national website, telephone support (1300 722 878), a member login portal, and state-based supplier directories covering all eight Australian jurisdictions.

R&CA generates revenue from three streams: annual membership subscription fees, course fees on the LMS, and Diamond/Platinum sponsorship of the annual Hostplus Awards for Excellence (sponsors include Hostplus, American Express, Gallagher, OneMusic Australia, and Entertainment Book). The go-to-market motion is sales-led and membership-based, acquiring SMB hospitality operators through the website, phone, events, and industry advocacy. Channels include active social presence on LinkedIn, YouTube, Facebook, and Instagram, plus webinars, news releases, and the flagship annual awards program.

Name

Tourism Training Australia

Legal name

Restaurant and Catering Industry Association of Australia Incorporated

Website

https://tourismtraining.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Restaurant and Catering Australia (R&CA) is the national peak industry association for Australia's hospitality sector, representing 57,000+ foodservice businesses with membership services, advocacy, online training (Gold Licence™), and the annual Hostplus Awards for Excellence.

Ownership category

akta.pro rank

Product category

Hospitality Industry Association Services

NAICS

Caterers (72232), Food Service Contractors (722310), Special Food Services (7223)

SIC

Services-Membership Organizations (8600), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Restaurant & Foodservice Operations Management (EDAOAKAE)

akta.pro secondary industries

Contract Foodservice Management (Outsourced Catering) (THAFAIAH), Event Catering (Weddings, Social, Private Parties) (THAFAIAB), Catering Coordination & Bar Service Management (Non-restaurant) (HSACAAAH)

Keywords

• Hospitality training courses
• Industry association membership
• Food safety certification
• Industrial relations advice
• Hospitality workforce training

Headquarters

HQ city

Australia-wide

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Membership Fees: Annual membership fees providing access to IR support, training discounts, exclusive partner deals, industry resources, and advocacy services for hospitality operators.
2. Training Courses: Nationally recognised training courses including food handlers training, food safety supervisor, Gold Licence™, skills training, and leadership programs offered through the train.rca.asn.au platform.
3. Awards Program Sponsorship: Sponsorship revenue from the annual Hostplus Awards for Excellence, including diamond and platinum partner arrangements with companies like Hostplus, American Express, Gallagher, OneMusic, and Entertainment Book.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Per the provided content, the entity operates as Restaurant & Catering Australia (R&CA), Australia's national restaurant and catering industry association. It provides membership services, nationally recognised hospitality training courses, the proprietary Gold Licence™ food safety certification, industrial relations support, government advocacy, and the Hostplus Awards for Excellence program to over 57,000 Australian foodservice businesses.

Product overview

Restaurant & Catering Australia (R&CA) offers a portfolio of hospitality training products and services. The core offering includes nationally recognised training courses (R&CA Courses, Food Handlers Training, Skills Training, Food Safety Supervisor) and the Gold Licence™ certification. Additionally, R&CA provides free Circular Economy Toolkits developed in partnership with Edge Impact and the City of Sydney, covering waste management, food waste, packaging, and procurement. Wine and spirit education is available through a partnership with the Wine Spirit Education Trust. These products are primarily targeted at hospitality operators and are available at discounted rates for R&CA members.

Differentiator

Problem solved

Functional benefit

Brands

• Gold Licence™: A training and certification program for hospitality operators.
• Hostplus Awards for Excellence

Products and services

• Circular Economy Toolkits Free practical toolkits covering waste management, food waste, packaging, and procurement for hospitality operators, developed in partnership with Edge Impact and the City of Sydney using a Good/Better/Best framework.
• Gold Licence™ A registered trademark and nationally recognised hospitality training certification program covering food safety and industry standards, offered at discounted rates for members.
• R&CA Courses A suite of nationally recognised training courses for hospitality operators, available at discounted rates for R&CA members, covering food handlers, food safety supervisor, skills, and leadership training.
• Food Handlers Training Online food handler training course for hospitality staff, delivered via the train.rca.asn.au learning platform.
• Skills Training Skills training courses for hospitality professionals, delivered through the train.rca.asn.au learning management system.
• Food Safety Supervisor Food safety supervisor training course offered through an external enrolment portal.
• Wine Spirit Education Trust Courses Wine and spirits education courses offered in partnership with Bacchus Academy for hospitality professionals.

Quantifiable outcome

• Represents over 57,000 foodservice businesses across Australia

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• Edge ImpactcoreStrategic or Co-development PartnerR&CA partnered with Edge Impact and the City of Sydney to create four free Circular Economy Toolkits covering waste management, food waste, packaging, and procurement for hospitality operators.
• City of SydneycoreStrategic or Co-development PartnerR&CA partnered with Edge Impact and the City of Sydney to create free Circular Economy Toolkits for hospitality operators with practical Good/Better/Best frameworks.
• American ExpressflagshipGTM or Marketing PartnerAmerican Express is a Diamond & Platinum Partner of R&CA, offering exclusive deals for hospitality members across NSW, ACT, NT, QLD, SA, TAS, VIC, and WA.
• GallagherflagshipGTM or Marketing PartnerGallagher is a Diamond & Platinum Partner of R&CA, providing insurance solutions for hospitality operators.
• OneMusic AustraliaflagshipGTM or Marketing PartnerOneMusic Australia is a Diamond & Platinum Partner providing music licensing solutions for hospitality venues.
• Entertainment BookflagshipGTM or Marketing PartnerEntertainment Book is a Diamond & Platinum Partner offering exclusive deals and gift card programs for hospitality operators.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Regional players

• Restaurant Association of New Zealand: Industry association representing hospitality operators in New Zealand, structurally very similar to R&CA in mission (training, awards, advocacy, IR support) but operating in a different national market.

Broad incumbents

• Australian Tourism Industry Council: Broader umbrella tourism industry body in Australia with national advocacy and policy mandate. Overlapping with R&CA on tourism-adjacent operators and policy engagement, but covering the full tourism value chain rather than restaurants/caterers specifically.
• Master Grocers Australia: Industry association supporting independent grocers and convenience retailers in Australia. Comparable as an industry-body model providing advocacy, training, and member services to small-format food businesses.

Direct peers

• Night Time Industries Association: Australian peak body representing hospitality and night-time economy venues (bars, pubs, clubs, live music). Comparable industry-association model focused on hospitality operators with advocacy and policy-driven value propositions.
• Australian Hotels Association (AHA): National industry association representing hotel and accommodation operators across Australia. Directly comparable as a membership-based hospitality advocacy body with similar IR, training, and government-relations functions, though focused on accommodation rather than restaurants and catering.
• Australian Food and Grocery Council: Peak industry body representing food and grocery manufacturers, suppliers, and retailers in Australia. Comparable as a national industry association providing advocacy, training resources, and member services to commercial food-sector participants.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC7LUpJrBHTlNNi449_ZsBqQ/videos
• Facebookfacebook.com/RestaurantandCatering
• LinkedInlinkedin.com/company/tourism-training-australia
• Instagraminstagram.com/restcatering

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tourism Training Australia