Tourism Training Australia
Restaurant and Catering Australia (R&CA) is the national peak industry association for Australia's hospitality sector, representing 57,000+ foodservice businesses with membership services, advocacy, online training (Gold Licence™), and the annual Hostplus Awards for Excellence.
- Company typePrivate
- Founded-
- HeadquartersAustralia-wide, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Tourism Training Australia does
Restaurant and Catering Industry Association of Australia Incorporated, operating as R&CA, is the national peak body for Australia's hospitality sector. Founded in 1982 and headquartered in Sydney, R&CA represents over 57,000 foodservice businesses across all Australian states and territories, including cafés, fine-dining venues, takeaway operators, and caterers. The organization is structured as a non-profit industry association with a lean operating team of approximately six staff, and operates under the public-facing brand R&CA.
R&CA's core technology platform is an online learning management system at train.rca.asn.au, which delivers nationally recognised training including food handlers courses, food safety supervisor certification, skills training, leadership programs, and the proprietary Gold Licence™ certification. The association also publishes free Circular Economy Toolkits (developed with Edge Impact and the City of Sydney) covering waste, food waste, packaging, and procurement, and offers Wine Spirit Education Trust (WSET) courses via a partnership with Bacchus Academy. Distribution occurs through a national website, telephone support (1300 722 878), a member login portal, and state-based supplier directories covering all eight Australian jurisdictions.
R&CA generates revenue from three streams: annual membership subscription fees, course fees on the LMS, and Diamond/Platinum sponsorship of the annual Hostplus Awards for Excellence (sponsors include Hostplus, American Express, Gallagher, OneMusic Australia, and Entertainment Book). The go-to-market motion is sales-led and membership-based, acquiring SMB hospitality operators through the website, phone, events, and industry advocacy. Channels include active social presence on LinkedIn, YouTube, Facebook, and Instagram, plus webinars, news releases, and the flagship annual awards program.
Tourism Training Australia firmographics
Firmographics- Name
- Tourism Training Australia
- Legal name
- Restaurant and Catering Industry Association of Australia Incorporated
- Website
- https://tourismtraining.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Restaurant and Catering Australia (R&CA) is the national peak industry association for Australia's hospitality sector, representing 57,000+ foodservice businesses with membership services, advocacy, online training (Gold Licence™), and the annual Hostplus Awards for Excellence.
- Ownership category
- akta.pro rank
Tourism Training Australia industry classification
Industry- Product category
- Hospitality Industry Association Services
- NAICS
- Caterers (72232), Food Service Contractors (722310), Special Food Services (7223)
- SIC
- Services-Membership Organizations (8600), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Restaurant & Foodservice Operations Management (EDAOAKAE)
- akta.pro secondary industries
- Contract Foodservice Management (Outsourced Catering) (THAFAIAH), Event Catering (Weddings, Social, Private Parties) (THAFAIAB), Catering Coordination & Bar Service Management (Non-restaurant) (HSACAAAH)
Keywords
Where Tourism Training Australia is headquartered
LocationHeadquarters
- HQ city
- Australia-wide
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Tourism Training Australia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Membership Fees: Annual membership fees providing access to IR support, training discounts, exclusive partner deals, industry resources, and advocacy services for hospitality operators.
- Training Courses: Nationally recognised training courses including food handlers training, food safety supervisor, Gold Licence™, skills training, and leadership programs offered through the train.rca.asn.au platform.
- Awards Program Sponsorship: Sponsorship revenue from the annual Hostplus Awards for Excellence, including diamond and platinum partner arrangements with companies like Hostplus, American Express, Gallagher, OneMusic, and Entertainment Book.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard membership with full access to benefits |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Tourism Training Australia product offering
Product offeringCore offering
Per the provided content, the entity operates as Restaurant & Catering Australia (R&CA), Australia's national restaurant and catering industry association. It provides membership services, nationally recognised hospitality training courses, the proprietary Gold Licence™ food safety certification, industrial relations support, government advocacy, and the Hostplus Awards for Excellence program to over 57,000 Australian foodservice businesses.
Product overview
Restaurant & Catering Australia (R&CA) offers a portfolio of hospitality training products and services. The core offering includes nationally recognised training courses (R&CA Courses, Food Handlers Training, Skills Training, Food Safety Supervisor) and the Gold Licence™ certification. Additionally, R&CA provides free Circular Economy Toolkits developed in partnership with Edge Impact and the City of Sydney, covering waste management, food waste, packaging, and procurement. Wine and spirit education is available through a partnership with the Wine Spirit Education Trust. These products are primarily targeted at hospitality operators and are available at discounted rates for R&CA members.
Differentiator
Problem solved
Functional benefit
Brands
- Gold Licence™: A training and certification program for hospitality operators.
- Hostplus Awards for Excellence
Products and services
- Circular Economy Toolkits Free practical toolkits covering waste management, food waste, packaging, and procurement for hospitality operators, developed in partnership with Edge Impact and the City of Sydney using a Good/Better/Best framework.
- Gold Licence™ A registered trademark and nationally recognised hospitality training certification program covering food safety and industry standards, offered at discounted rates for members.
- R&CA Courses A suite of nationally recognised training courses for hospitality operators, available at discounted rates for R&CA members, covering food handlers, food safety supervisor, skills, and leadership training.
- Food Handlers Training Online food handler training course for hospitality staff, delivered via the train.rca.asn.au learning platform.
- Skills Training Skills training courses for hospitality professionals, delivered through the train.rca.asn.au learning management system.
- Food Safety Supervisor Food safety supervisor training course offered through an external enrolment portal.
- Wine Spirit Education Trust Courses Wine and spirits education courses offered in partnership with Bacchus Academy for hospitality professionals.
Quantifiable outcome
- Represents over 57,000 foodservice businesses across Australia
Companies that use Tourism Training Australia
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Tourism Training Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Tourism Training Australia partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- Edge ImpactcoreR&CA partnered with Edge Impact and the City of Sydney to create four free Circular Economy Toolkits covering waste management, food waste, packaging, and procurement for hospitality operators.
- City of SydneycoreR&CA partnered with Edge Impact and the City of Sydney to create free Circular Economy Toolkits for hospitality operators with practical Good/Better/Best frameworks.
- American ExpressflagshipAmerican Express is a Diamond & Platinum Partner of R&CA, offering exclusive deals for hospitality members across NSW, ACT, NT, QLD, SA, TAS, VIC, and WA.
- GallagherflagshipGallagher is a Diamond & Platinum Partner of R&CA, providing insurance solutions for hospitality operators.
- OneMusic AustraliaflagshipOneMusic Australia is a Diamond & Platinum Partner providing music licensing solutions for hospitality venues.
- Entertainment BookflagshipEntertainment Book is a Diamond & Platinum Partner offering exclusive deals and gift card programs for hospitality operators.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Tourism Training Australia competitors and assessment
Company assessmentRegional players
- Restaurant Association of New Zealand: Industry association representing hospitality operators in New Zealand, structurally very similar to R&CA in mission (training, awards, advocacy, IR support) but operating in a different national market.
Broad incumbents
- Australian Tourism Industry Council: Broader umbrella tourism industry body in Australia with national advocacy and policy mandate. Overlapping with R&CA on tourism-adjacent operators and policy engagement, but covering the full tourism value chain rather than restaurants/caterers specifically.
- Master Grocers Australia: Industry association supporting independent grocers and convenience retailers in Australia. Comparable as an industry-body model providing advocacy, training, and member services to small-format food businesses.
Direct peers
- Night Time Industries Association: Australian peak body representing hospitality and night-time economy venues (bars, pubs, clubs, live music). Comparable industry-association model focused on hospitality operators with advocacy and policy-driven value propositions.
- Australian Hotels Association (AHA): National industry association representing hotel and accommodation operators across Australia. Directly comparable as a membership-based hospitality advocacy body with similar IR, training, and government-relations functions, though focused on accommodation rather than restaurants and catering.
- Australian Food and Grocery Council: Peak industry body representing food and grocery manufacturers, suppliers, and retailers in Australia. Comparable as a national industry association providing advocacy, training resources, and member services to commercial food-sector participants.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Tourism Training Australia social profiles
Digital presenceTourism Training Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tourism Training Australia leadership team
Management profileNumber of profiles
Tourism Training Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tourism Training Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tourism Training Australia
What does Tourism Training Australia do?
Per the provided content, the entity operates as Restaurant & Catering Australia (R&CA), Australia's national restaurant and catering industry association. It provides membership services, nationally recognised hospitality training courses, the proprietary Gold Licence™ food safety certification, industrial relations support, government advocacy, and the Hostplus Awards for Excellence program to over 57,000 Australian foodservice businesses.
Is Tourism Training Australia a public or private company?
Tourism Training Australia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Tourism Training Australia founded?
Tourism Training Australia was founded in -1. It employs 1 to 10 people.
Where is Tourism Training Australia based?
Tourism Training Australia is headquartered in Australia-wide, Australia, in the Oceania region.
How does Tourism Training Australia make money?
Three revenue lines are on record. Membership Fees are the primary driver. The others are training Courses and awards Program Sponsorship.
Who are Tourism Training Australia's main competitors?
Restaurant Association of New Zealand is listed as a regional player. Broad incumbents are Australian Tourism Industry Council and Master Grocers Australia. Direct peers are Night Time Industries Association, Australian Hotels Association (AHA) and Australian Food and Grocery Council.
Does Tourism Training Australia have an API?
No public API is recorded for Tourism Training Australia.
What industry is Tourism Training Australia in?
Tourism Training Australia's product category is Hospitality Industry Association Services. Its primary akta.pro industry code is EDAOAKAE, Restaurant & Foodservice Operations Management, with a secondary code of THAFAIAH, Contract Foodservice Management (Outsourced Catering). Its NAICS code is 72232 and its SIC code is 8600.