Trafikskadenämnden

Name

Trafikskadenämnden

Legal name

Trafikskadenämnden

Website

https://trafikskadenamnden.se

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Insurance Dispute Resolution

NAICS

Other Justice, Public Order, and Safety Activities (92219)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro industry

PRIMARYTLABANAH

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt)

Transportation & Logistics/Fleet Leasing, Rental & Management/Fleet Insurance, Risk & Accident Management (Claims, Loss Control)

SECONDARYFSAJAMAC

Motor Vehicle Liability Insurance

Financial & Insurance/Insurance — Motor, Property & Casualty/Motor Vehicle Liability Insurance

Keywords

• Traffic injury compensation
• Dispute resolution services
• Alternative dispute resolution
• Personal injury assessment
• Insurance claims review

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Distribution channels3 records

Marketing channels3 records

Core offering

Trafikskadenämnden (Road Traffic Injuries Commission) is a Swedish government-established dispute resolution body that reviews compensation for personal injuries sustained in traffic accidents. It provides advisory opinions on mandatory cases submitted by insurance companies and resolves disputes when individuals disagree with their insurance company's compensation decision. The organization also publishes standardized annual compensation tables used by courts and other insurers.

Product overview

Trafikskadenämnden operates as a dispute resolution body for traffic injury compensation in Sweden. The organization's digital product portfolio includes a customer-facing case tracking portal (Mina ärenden) integrated with BankID authentication, a professional extranet for insurance adjusters, and specialized assessment tools. Key tools include the Ärrtjänsten (scar assessment service) with interactive reference imagery for evaluating disfigurement compensation, the Kalkyler suite of compensation calculators for income and pension loss calculations, and comprehensive Tabeller (tables) for standardized compensation rates. The Digital ansökan portal enables online submission of dispute resolution applications. Additional portals support board meeting proceedings and document signing workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• Dispute Resolution Service (Tvistlösning)

Quantifiable outcome

• Insurance companies follow advisory opinions in the vast majority of cases (mycket ovanligt att de inte följer)

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Kammarkollegiet (Swedish Legal, Financial and Administrative Services Agency)coreOthers · 2 September 2016Kammarkollegiet is the supervisory authority for Trafikskadenämndens dispute resolution cases. On September 2, 2016, Trafikskadenämnden was approved by Kammarkollegiet as an alternative dispute resolution body for consumer disputes.
• Trafikförsäkringsföreningen (TFF) - Swedish Motor Insurers' BureaucoreStrategic or Co-development PartnerTFF is the parent organization of Trafikskadenämnden. According to traffic insurance regulations (6 § trafikförsäkringsförordningen), insurance companies offering traffic insurance in Sweden, together with TFF, are responsible for operating and funding the damage compensation board. TFF is responsible for how the board handles personal data.
• Microsoft AzurecoreTechnology or IntegrationCloud hosting platform used for Trafikskadenämnden's website and digital services. Session cookies (ARRAffinity) are managed through Azure to ensure optimal visitor experience.
• BankIDcoreTechnology or IntegrationSwedish digital identification system used for secure login to the Mina ärenden portal, allowing individuals to authenticate and access their case information.
• Svensk Försäkring Administration AB (SFAB)minorOthersSubsidiary of TFF that stores visitor log data from Trafikskadenämnden's reception system. Visit records are stored for 14 days in SFAB's facilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Allmänna reklamationsnämnden (ARN): Sweden's national public ADR body for consumer disputes, including insurance complaints. Directly comparable as a Swedish government-approved alternative dispute resolution body that issues advisory opinions and publishes standardized guidance.

Regional players

• Ankenævnet for Forsikring: Denmark's independent insurance complaints board, providing ADR for insurance disputes including personal injury. Closely comparable in function (insurance-specific ADR body issuing advisory opinions) but serving Denmark rather than Sweden.
• Klachteninstituut Financiële Dienstverlering (Kifid): Netherlands' financial services complaints institute handling disputes between consumers and financial firms including insurers. Comparable as a statutory-backed ADR body for insurance and financial disputes outside Sweden.

Broad incumbents

• Financial Ombudsman Service (UK): UK's statutory ombudsman for financial services including insurance disputes. Comparable as an established ADR body issuing binding-style decisions for insurance complaints, but operating at far greater scale and broader scope than TSN.
• Sedgwick: Global claims management and loss-adjusting firm serving insurers across personal injury, property, and casualty lines. Comparable as a claims administration provider in the motor/insurance space, but operates commercially rather than as a non-profit ADR body.
• Crawford & Company: One of the world's largest independent providers of claims management and adjustment services to insurers and corporates. Comparable in handling motor/personal injury claims at scale, but as a commercial operator rather than a Swedish statutory ADR body.

Others

• Trafikförsäkringsföreningen (TFF): Swedish motor insurers' bureau and parent organization of Trafikskadenämnden. Comparable as an industry body that funds and oversees traffic injury compensation infrastructure in Sweden, with direct governance and funding relationship to TSN.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trafikskadenämnden