What TransActual does

TransActual is a UK-based Community Interest Company (CIC), registered in England as company number 12772196, focused on trans rights advocacy, healthcare information, and legal guidance. Founded in 2017 and headquartered in London, the organization operates with approximately 8 employees and delivers its work primarily through its website (transactual.org.uk), email newsletters, social media channels, and direct advocacy engagement with government officials, NHS England, and the Department of Health and Social Care.

The organization's core offerings include primary research publications such as the annual Trans Lives Report, Transition Access Survey, Gendered Spaces Report, and Healthcare Professionals Report; comprehensive healthcare information resources for both trans individuals (covering GP support, medical transition, surgery, bridging prescriptions, and updating medical records) and healthcare professionals (covering prescribing guidance, primary care protocols, and hospital care); legal rights information grounded in the Equality Act 2010 and Gender Recognition Act 2004; downloadable template letters and guides for advocacy; and training and consultancy services for healthcare professionals. TransActual maintains an active advocacy portfolio including campaigns around the Equality Act, the Cass Review, EHRC monitoring, and the Meet Us Hear Us initiative.

TransActual operates a community-led go-to-market model rather than a traditional commercial one. Revenue is generated through voluntary donations via the People's Fundraising platform and modest merchandise sales (notably books published by Trans Media UK). All core resources — research publications, healthcare guides, legal information, and template letters — are provided free of charge. The organization engages in direct advocacy with MPs and the Prime Minister, mobilizing supporters through calls to action. Key leadership includes Chair Helen Belcher OBE, Health Director Chay Brown, and Policy Lead Tammy Hymas. The organization serves trans individuals as its primary audience, with secondary audiences including healthcare professionals, allies, journalists, and policymakers across England, Scotland, Wales, and Northern Ireland.

Name

TransActual

Legal name

TransActual

Website

https://transactual.org.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

TransActual is a UK-based Community Interest Company that provides free advocacy, research, healthcare, and legal rights resources for the trans community, alongside training services for healthcare professionals. It serves trans individuals, clinicians, allies, journalists, and policymakers across the United Kingdom.

Ownership category

akta.pro rank

Headquarters

HQ city

United Kingdom

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: TransActual accepts donations through People's Fundraising platform to support their ongoing advocacy work, research publications, and resource development for the trans community.
2. Merchandise Sales: The organization operates a shop selling books including 'Transitions' published by Trans Media UK, and other resources.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

TransActual is a UK Community Interest Company that produces research publications, healthcare and legal information resources, and template advocacy tools for trans individuals, healthcare professionals, allies, journalists, and policymakers. It sells books and merchandise via an online shop and offers paid training and consultancy services to healthcare providers on trans-inclusive care, including HRT prescribing guidance and shared care agreements.

Product overview

TransActual is a UK-based Community Interest Company (CIC) providing advocacy, information resources, and professional services for trans people. The organization offers a portfolio of research publications (including the annual Trans Lives Report), healthcare information resources for both trans individuals and healthcare professionals, legal rights guidance covering UK law (Equality Act, Gender Recognition Act), and training/consultancy services. Additional offerings include downloadable template letters for advocacy, regular newsletters, a resource library, and campaign tools for engaging with MPs and government. The organization primarily operates through its website as an information and action platform rather than a traditional software product.

Differentiator

Problem solved

Functional benefit

Products and services

• Training and Consultancy Services Paid training programs and consultancy services for healthcare professionals on providing trans-inclusive healthcare, including guidance on prescribing HRT, shared care agreements, and blood testing. Intended for GPs, hospital clinicians, and healthcare provider organizations in the UK.
• TransActual Shop (Books and Merchandise) Online shop selling books (including 'Transitions' published by Trans Media UK) and merchandise to support TransActual's advocacy work and provide resources to trans individuals and allies.

Quantifiable outcome

• Trans people can wait up to 8 years for a first appointment at a gender clinic in England; someone referred today can expect to wait more than 15 years.
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Trans Healthcare CoalitioncoreStrategic or Co-development Partner · 18 December 2025TransActual is a member of the Trans Healthcare Coalition, working alongside other organizations to advocate for improved trans healthcare policy. They continue engagement with the Department of Health and Social Care and NHS England on the Levy Review of adult gender services implementation.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gendered Intelligence: UK charity providing support, training and resources for trans people and professionals; directly comparable in trans-specific information, training/consultancy and policy engagement, though with a stronger youth focus.
• ILGA-Europe: European umbrella for LGBTQ+ organisations producing research, policy analysis and advocacy; comparable as a trans-inclusive advocacy body producing evidence-based reports used by policymakers, though operating at a pan-European rather than UK-only level.
• GIRES (Gender Identity Research and Education Society): UK organisation promoting trans awareness through research, training and policy; directly comparable as a small research-driven UK trans advocacy body that also supports healthcare professionals.
• Mermaids: UK charity supporting trans children, young people and their families; directly comparable in mission (trans advocacy, family support, healthcare navigation) and audience, though younger-skewing.
• Transgender Europe (TGEU): European trans rights network publishing research and advocacy toolkits; directly comparable as a research- and policy-driven trans advocacy organisation, though with a regional rather than single-country remit.
• Switchboard LGBT+ Helpline: UK LGBTQ+ information and support helpline; comparable as a UK information-and-support provider for LGBTQ+ people, though service-led rather than research/policy-led.

Regional players

• National Center for Transgender Equality (NCTE): US trans rights advocacy and policy organisation producing the US Trans Survey; comparable in combining primary research with policy advocacy, but US-focused rather than UK-focused.
• The Trevor Project: US-based LGBTQ+ youth crisis intervention and advocacy organisation; comparable as a research-publishing trans/LGBTQ+ advocacy body, but operating in a different geography.

Broad incumbents

• LGBT Foundation: UK-wide LGBTQ+ charity delivering services, policy and resources; comparable in providing information resources and health/wellbeing support to LGBTQ+ people, though broader in scope.
• Stonewall: The largest UK LGBTQ+ rights organisation; comparable because it pursues similar policy advocacy and provides employer and healthcare guidance, but at a much larger scale and a broader LGB-and-T remit rather than TransActual's trans-specific focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/transactualuk
• Facebookfacebook.com/TransActualUK
• LinkedInlinkedin.com/company/transactualuk
• Instagraminstagram.com/transactualuk

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TransActual