Traumatic Stress Institute
Traumatic Stress Institute, a non-profit department of Klingberg Family Centers, delivers the Risking Connection Change Model and the ARTIC Scale to help human services, education, healthcare, and IDD organizations implement and measure trauma-informed care through training, consultation, and psychometric assessment.
- Company typePrivate
- Founded1986
- HeadquartersNew Britain, Connecticut, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Traumatic Stress Institute does
The Traumatic Stress Institute (TSI) is a non-profit department of Klingberg Family Centers, headquartered at 370 Linwood Street, New Britain, Connecticut, that helps human services, education, healthcare, child welfare, and intellectual/developmental disabilities (IDD) organizations embed trauma-informed care (TIC) into their culture. TSI delivers the Risking Connection Change Model, an 18-hour foundational curriculum combined with leadership engagement, train-the-trainer certification, coaching, and program evaluation; the model is delivered via virtual open-enrollment sessions three times per year and through multi-year whole-system engagements. The portfolio also includes the ARTIC Scale, a psychometrically validated instrument available in 10-, 35-, and 45-item versions for human service and education settings, delivered as paper/pencil PDFs or through the Online ARTIC web platform with confidential dashboards; together these have produced 500,000+ survey administrations globally since 2016 and reached 300,000+ individuals through training. Complementary offerings include Restorative Approach Training for child congregate care, Risking Connection for Foster Parents, an IDD-specialized adaptation, Sidran Institute Press books, and a helpline directory.
TSI generates revenue through three primary streams: ARTIC Scale licensing ($750–$2,500 for Levels 1–4 covering up to 500–5,000 respondents, plus a $0 student waiver and separate Online ARTIC tier at $25/participant with a $2,000 service fee), Risking Connection training and consultation engagements, and book/event sales through Levellers Press and Amazon. Go-to-market combines enterprise field sales (consultative with John Engel and the ARTIC team), event-driven lead generation (webinars, sampler sessions, RC Basic training), and a self-serve Online ARTIC channel, with distribution through direct sales, a train-the-trainer certification channel, and consultant resellers. The organization was founded in 1986, acquired by Klingberg Family Centers in 2006, integrated the Sidran Institute in 2022, and currently supports 85+ organizations across more than 10 US regions, Washington DC, Canada, and Hawaii.
Traumatic Stress Institute firmographics
Firmographics- Name
- Traumatic Stress Institute
- Legal name
- Traumatic Stress Institute of Klingberg Family Centers
- Website
- https://traumaticstressinstitute.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Traumatic Stress Institute, a non-profit department of Klingberg Family Centers, delivers the Risking Connection Change Model and the ARTIC Scale to help human services, education, healthcare, and IDD organizations implement and measure trauma-informed care through training, consultation, and psychometric assessment.
- Ownership category
- akta.pro rank
Traumatic Stress Institute industry classification
Industry- Product category
- Trauma-Informed Care Training and Consulting
- NAICS
- Other Individual and Family Services (624190), Individual and Family Services (6241), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Trauma-Informed Care & Crisis Response (School-Based) (EDAKAMAF)
- akta.pro secondary industries
- Behavioral Health & MTSS/RTI Tiered SEL Supports (EDAKAMAE), Crisis Response & Threat Assessment (Suicide Prevention, Violence Prevention) (EDAJAIAH), Therapeutic & Behavioral Health School Programs (Day Treatment) (EDAJAEAE), Mental Health & Emotional/Trauma-Informed Childcare (anxiety, PTSD) (HSAAAIAI)
Keywords
Where Traumatic Stress Institute is headquartered
LocationHeadquarters
- HQ city
- New Britain, Connecticut
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Traumatic Stress Institute business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- ARTIC Scale Licensing: Licensing fees for ARTIC Scale based on number of respondents. Organizations purchase licenses to administer surveys. Includes paper/pencil version and Online ARTIC platform with automated reporting.
- Risking Connection Training and Consultation: Whole-system consultation and professional training services for organizations implementing trauma-informed care. Includes train-the-trainer model, coaching, and ongoing support.
- Book Sales: Sale of trauma-informed care books and workbooks through Levellers Press partnership. Includes titles like Risking Connection curriculum, Transform Stress through Creativity, Growing Beyond Survival, and others.
- Training Events: Open enrollment training events such as Risking Connection Basic (18-hour foundational trauma training offered three times per year) available to organizations not yet part of the RC community.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Level 1 License - Basic package for up to 500 respondents |
| Subscription | Multi-year contract | Level 2 License - Standard package for up to 1000 respondents |
| Subscription | Multi-year contract | Level 3 License - Extended package for up to 2500 respondents |
| Subscription | Multi-year contract | Level 4 License - Systems package for up to 5000 respondents |
| Subscription | Multi-year contract | Student Level 1 - Waived fee for up to 200 respondents |
| Subscription | Multi-year contract | Student Level 2 - Standard package for 201-500 respondents |
| Usage-based | Annual | Online ARTIC for Organizations - 1 year contract |
| Usage-based | Multi-year contract | Online ARTIC for Organizations - 2 year contract |
| One time/ perpetual license | Pay-as-you-go | Trauma-Informed Care Books |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Traumatic Stress Institute product offering
Product offeringCore offering
The Traumatic Stress Institute (TSI) delivers trauma-informed care transformation services to human service, healthcare, education, and child welfare organizations through three integrated product lines: (1) the Risking Connection Change Model - a whole-system consultation and training program delivered via train-the-trainer and coaching; (2) the ARTIC Scale - a psychometric measure of staff attitudes toward trauma-informed care, available as paper/PDF or via the Online ARTIC platform; and (3) the Restorative Approach Training curriculum for child congregate care settings.
Product overview
The Traumatic Stress Institute offers a portfolio of trauma-informed care products and services centered on three core pillars: (1) the Risking Connection Change Model — a whole-system transformation platform comprising Risking Connection (RC) Training, Restorative Approach Training, RC for Foster Parents, and the IDD-adapted version — delivered through train-the-trainer and coaching models with online program evaluation dashboards; (2) the ARTIC Scale family of products — a psychometrically validated attitudinal measurement tool available as paper/pencil PDFs in 10/35/45-item versions for human service and education settings, and as the Online ARTIC web platform for organizations; and (3) support resources including the Sidran Institute Press book collection and a helpline directory. All offerings are grounded in the RC philosophy that relationships are the primary agent of change for trauma survivors.
Differentiator
Problem solved
Functional benefit
Brands
- Risking Connection Change Model: A whole-system transformation model for implementing trauma-informed care in organizations, including staff training, coaching, and program evaluation.
- ARTIC Scale
- Restorative Approach Training
- Sidran Institute Press
Products and services
- Risking Connection Change Model A whole-system transformation model that supports organizations in implementing trauma-informed care through leadership engagement, staff training, coaching, trainer certification, and program evaluation with an online dashboard. Sold to enterprise clients including human service, healthcare, education, and child welfare organizations.
- Risking Connection (RC) Training An 18-hour foundational trauma training curriculum for staff covering philosophy, framework for understanding trauma, crisis management, vicarious trauma, and healing principles. Delivered via train-the-trainer model to enterprise human service, healthcare, and education organizations.
- ARTIC Scale Attitudes Related to Trauma-Informed Care (ARTIC) Scale: a psychometrically validated measure of professional and paraprofessional attitudes toward trauma-informed care. Available as paper/pencil PDF in 10-, 35-, and 45-item versions for human service and education settings, licensed by respondent count. Sold to organizations, researchers, and consultants.
- Online ARTIC for Organizations Online survey administration, analysis, and reporting platform for the ARTIC Scale. Includes automated data collection, confidential dashboard reports for staff and organizations, up to 4 time points for 2-year contracts, and implementation recommendations. Sold to organizations with 50+ staff.
- Restorative Approach (RA) Training A trauma-informed one-day training for child congregate care settings, serving as an alternative to traditional point and level systems. Uses attachment theory and restorative justice principles, taught via train-the-trainer model. Targeted at child welfare and residential treatment organizations.
- Risking Connection for Foster Parents
Quantifiable outcome
- 500,000+ survey administrations globally
- +4 more outcomes
Companies that use Traumatic Stress Institute
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
Traumatic Stress Institute technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Traumatic Stress Institute partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and minor.
- RWJBarnabas HealthflagshipTSI partnered with one of New Jersey's largest health systems to implement Risking Connection Change Model at 8 behavioral health units and emergency departments. Partnership includes leadership engagement, staff training, train-the-trainer approach, and ongoing coaching to build trauma-informed culture and reduce workplace violence.
- Tulane UniversitycoreDr. Courtney Baker of Tulane University co-developed the ARTIC Scale with TSI. The scale is copyrighted by TSI, Tulane University, and Prerna Arora, Ph.D.
- Levellers PresscoreLevellers Press serves as printing and distribution partner for Sidran Institute Press titles now available through TSI. Books are also sold via Amazon.com.
- SAMHSAminorSAMHSA's 2023 Practical Guide for Implementing a Trauma-Informed Approach cites TSI's Risking Connection Change Model as one of several frameworks used to develop their guide.
Scale indicators7 records
Recent moves10 records
Traumatic Stress Institute competitors and assessment
Company assessmentBroad incumbents
- Sesame Workshop / Sesame Street in Communities: Major media-and-curriculum organization producing trauma-informed resources, provider training, and educational content used by schools, human services, and family-facing organizations. Comparable to TSI's education and child-welfare segments, though much larger and with a broader mission beyond pure TIC implementation.
- Child Trends: National research organization producing trauma-informed practice research, evaluation, and technical assistance for child- and family-serving systems. Comparable to TSI in serving the same human services and education buyers and producing evidence base for TIC adoption.
Direct peers
- Andra Tetenov / The Sanctuary Model: Whole-system trauma-informed organizational change model (Sanctuary Model) delivered via training and consultation to human service agencies, schools, and healthcare systems. The closest direct competitor to TSI's Risking Connection Change Model in scope, methodology, and target buyer.
- JBS International: Behavioral health consultancy that delivers SAMHSA-funded trauma-informed care technical assistance, training, and capacity-building for human service and justice organizations. Competes with TSI for federal, state, and county TIC contracts across overlapping customer segments.
- National Council for Mental Wellbeing: Large national membership and training organization offering trauma-informed care training, consulting, and certification programs to mental health and substance use providers. Directly comparable to TSI in delivering TIC implementation support and workforce training to behavioral health systems.
- Chadwick Center for Children & Families: Trauma training and treatment center at Rady Children's Hospital-San Diego providing TIC training, consultation, and curriculum (including the KidSTART and TIKK models) to child welfare, education, and healthcare providers. Comparable as a specialty provider of trauma-informed workforce training to TSI's core human-services and education customer base.
Others
- National Child Traumatic Stress Network (NCTSN): SAMHSA-funded network of treatment and research centers providing trauma-informed training, resources, and clinical guidelines to child-serving systems. A key ecosystem actor — both an indirect channel/distributor for TIC training and a potential competitor for grant-funded capacity-building work.
- International Society for Traumatic Stress Studies (ISTSS): International professional association advancing knowledge about traumatic stress, including a Trauma-Informed Care Special Interest Group and conferences where TSI presents. Functions as a peer-credentialing and thought-leadership venue rather than a direct competitor, but shapes the standards TIC providers must meet.
Emerging players
- Zero Abuse Project: Nonprofit focused on child sexual abuse prevention and trauma-informed response, offering training and curriculum to schools, child welfare agencies, and youth-serving organizations. Overlaps with TSI's child welfare and education segments but with a narrower, prevention-oriented focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Traumatic Stress Institute social profiles
Digital presenceTraumatic Stress Institute financial estimates
Financial estimateRevenue estimate
Valuation estimate
Traumatic Stress Institute leadership team
Management profileNumber of profiles
Profiles8 records
Traumatic Stress Institute funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Traumatic Stress Institute M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Traumatic Stress Institute
What does Traumatic Stress Institute do?
The Traumatic Stress Institute (TSI) delivers trauma-informed care transformation services to human service, healthcare, education, and child welfare organizations through three integrated product lines: (1) the Risking Connection Change Model - a whole-system consultation and training program delivered via train-the-trainer and coaching; (2) the ARTIC Scale - a psychometric measure of staff attitudes toward trauma-informed care, available as paper/PDF or via the Online ARTIC platform; and (3) the Restorative Approach Training curriculum for child congregate care settings.
Is Traumatic Stress Institute a public or private company?
Traumatic Stress Institute is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Traumatic Stress Institute founded?
Traumatic Stress Institute was founded in 1986. It employs 11 to 50 people.
Where is Traumatic Stress Institute based?
Traumatic Stress Institute is headquartered in New Britain, Connecticut, United States, in the North America region.
How does Traumatic Stress Institute make money?
Four revenue lines are on record. ARTIC Scale Licensing is the primary driver. The others are risking Connection Training and Consultation, book Sales and training Events.
Who are Traumatic Stress Institute's main competitors?
Broad incumbents on record are Sesame Workshop / Sesame Street in Communities and Child Trends. Direct peers are Andra Tetenov / The Sanctuary Model, JBS International, National Council for Mental Wellbeing and Chadwick Center for Children & Families. Others are National Child Traumatic Stress Network (NCTSN) and International Society for Traumatic Stress Studies (ISTSS). Zero Abuse Project is listed as an emerging player.
Does Traumatic Stress Institute have an API?
No public API is recorded for Traumatic Stress Institute.
What industry is Traumatic Stress Institute in?
Traumatic Stress Institute's product category is Trauma-Informed Care Training and Consulting. Its primary akta.pro industry code is EDAKAMAF, Trauma-Informed Care & Crisis Response (School-Based), with a secondary code of EDAKAMAE, Behavioral Health & MTSS/RTI Tiered SEL Supports. Its NAICS code is 624190 and its SIC code is 8300.