Government Of Tripura Civil Secretariat

What Government Of Tripura Civil Secretariat does

The Government Of Tripura Civil Secretariat is the state-level unit of the National Informatics Centre (NIC) operating as NIC Tripura State Centre, a premier e-governance institution under the Government of India's Ministry of Electronics & Information Technology (MeitY). Established in 1988, it provides comprehensive ICT services to all departments of the Tripura State Government and to the citizens of Tripura, including Revenue, Finance, Urban Development, Transport, Health, Education, and Agriculture. NIC Tripura designs, develops, and hosts digital governance applications — eHospital, eDistrict, eGRAS, TPDS, eMunicipality, the Records of Rights (RoR) online system, the Professions Tax Web Portal, and ~60 other applications — on a 480 TB State Mini Data Centre, and connects ~6,000 government nodes across 84 Points of Presence in all 8 districts via 1 Gbps or 100 Mbps leased circuits on the NICNET/NKN national backbone. The organization also operates 18 video-conferencing studios, 3 NKN studios, 238 web VC accounts, and an integrated NIC Email/SMS Gateway serving ~5,000 email accounts and ~1 million SMS annually, with website hosting for ~100 state government departments and 8 district portals on the S3WAAS framework.

NIC Tripura is not a commercial enterprise; it is wholly funded by the Government of India through MeitY and operates under a statutory mandate as part of the Digital India Programme. Its customers are exclusively Tripura State Government departments and, downstream, the citizens of Tripura who access services through the Common Service Centre (CSC) network and the Digital Seva Portal. The organization has no disclosed revenue, no pricing model, and no private-sector customers, and it does not compete in commercial markets. Historical financial assistance of US$4.4 million was received from the United Nations Development Programme (UNDP) in 1976 to support NIC's national establishment, but Tripura-specific operating expenditure is not publicly disclosed.

Name

Government Of Tripura Civil Secretariat

Legal name

National Informatics Centre (NIC), Government of India

Website

https://tripura.nic.in

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

NIC Tripura State Centre is a government-mandated e-governance unit under India's MeitY, providing ICT infrastructure, digital applications, and citizen services to all departments of the Tripura State Government across 8 districts.

Ownership category

akta.pro rank

Product category

Government E-Governance Services

NAICS

Other General Government Support (921190)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

Keywords

• Government e-governance services
• Digital governance platform
• Citizen service delivery
• Government ICT infrastructure
• Digital india programme

Headquarters

HQ city

Agartala

HQ country

India

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations

Revenue model

1. Government Funded Operations: NIC Tripura operates as a government-funded institution under the Ministry of Electronics & Information Technology (MeitY), Government of India. No commercial revenue model - services are provided to government departments and citizens free of cost as part of Digital India initiative.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

NIC Tripura State Centre provides e-governance infrastructure and digital service delivery to the Government of Tripura and its citizens. Its core offerings include a Mini Cloud data centre and state-wide network backbone, plus integrated government applications such as eHospital, eDistrict, eGRAS (online tax and fee collection), TPDS (public distribution), eMunicipality services, online Records of Rights, and a Professions Tax portal, all delivered under the Government of India's Digital India Programme.

Product overview

NIC Tripura State Centre provides a comprehensive e-governance platform comprising multiple integrated digital services for the Government of Tripura. The core portfolio includes eHospital (hospital management), eDistrict (district services), eGRAS (government receipts accounting), TPDS (food distribution), eMunicipality (municipal services), and the Records of Rights (RoR) online system for land records. Supporting infrastructure includes Video Conferencing services with 18 studios and 238 web VC accounts, NIC Email/SMS Gateway serving approximately 5000 accounts and 10 lakh SMS annually, and a State Mini Data Centre with 480 TB storage hosting 60 applications. All 8 districts are connected via the State Wide Area Network with 1 Gbps or 100 Mbps leased circuits. The ecosystem supports citizen-facing services through Common Service Centres and the Digital Seva Portal.

Differentiator

Problem solved

Functional benefit

Brands

• NICNET: National Informatics Centre's nationwide data communication network providing secure, high-speed internet connectivity and e-Governance services to government offices across India.
• S3WAAS Framework
• MeghRaj
• NKN (National Knowledge Network)
• eGRAS (Electronic Government Receipts Accounting System)
• e-Hospital@NIC

Products and services

• eHospital Pan-India eHospital application for hospital management enabling online registration, appointment booking, and medical record management across government hospitals in Tripura.
• eDistrict eDistrict portal providing district-level government services to citizens including certificates, permits, and utility services across Tripura.
• eGRAS (Electronic Government Receipts Accounting System) Electronic platform for collecting tax and non-tax fees from citizens, integrating with various government departments for online payment of registration and other fees, including net banking, credit card, debit card, CSC wallet, and OTC channels.
• TPDS (Targeted Public Distribution System) Food distribution management system for targeted delivery of subsidized food grains to eligible beneficiaries under the public distribution programme.
• eMunicipality Municipal e-services enabling online payment of property tax, water tax, Touji (sewerage tax), and building plan permissions through Common Service Centres.
• Online Records of Rights (RoR) System Online system for generating digitally signed copies of land Records of Rights (RoR) with integrated online payment facility through eGRAS for land record access by citizens.
• Professions Tax Web Portal Web portal for professional tax enrollment, registration, and online tax collection compliant with the Tripura Professions, Trades, Callings and Employments Taxation Act, 1997, with eGRAS integration.
• Video Conferencing Services State-wide video conferencing infrastructure providing 18 VC studios, 3 NKN studios, and 238 web VC accounts for government meetings, monitoring, and citizen services.
• NIC Email/SMS Gateway Email and SMS gateway service integrated with approximately 20 applications, serving around 5000 government email accounts and processing 10 lakh SMS per year.
• Website Design, Development and Hosting Web hosting and CMS-based website design, development, and managed hosting services for the Tripura State Government portal, 8 district portals, and approximately 100 state government departments, compliant with GIGW standards.
• State Mini Data Centre / Mini Cloud State-of-the-art Mini Data Centre providing Infrastructure as a Service (IaaS) with 480 TB storage capacity hosting approximately 60 government applications, including e-Hospital instances.
• Tripura State Wide Area Network (TSWAN) Wide area network infrastructure across 84 Points of Presence with all 8 Tripura districts connected through 1 Gbps or 100 Mbps leased circuits on the NICNET/NKN backbone.

Quantifiable outcome

• ~10 Lakh (1 million) SMS processed per year
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• Urban Development Department, Govt. of TripuracoreStrategic or Co-development Partner · 27 December 2019Development and hosting of eMunicipality services including property tax, water tax, Touji and building plan permission. Services delivered through Common Service Centre network.
• Revenue Department, Govt. of TripuracoreStrategic or Co-development Partner · 1 August 2019Joint development of software solutions for land records and registration automation. Revenue Department in association with NIC developed eGRAS integration for online payment of registration fees and digitally signed Records of Rights (RoR) system.
• Finance Department, Govt. of TripuracoreStrategic or Co-development PartnerIntegration of Land Records Server with eGRAS (Electronic Government Receipts Accounting System) for tax and non-tax fee collection, enabling automated citizen service delivery.
• Commissionerate of Taxes, Govt. of TripuracoreStrategic or Co-development PartnerTechnical partner for design, development and hosting of Professions Tax Web Portal (ptax.tripura.gov.in) under the Tripura Professions, Trades, Callings and Employments Taxation Act, 1997.
• Common Service Centre (CSC)coreChannel Partner/ Reseller/ DistributorDelivery channel for eMunicipality services and other government-to-citizen (G2C) services in rural and semi-urban areas. CSC acts as access point for citizens to avail digital services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Digital India Corporation: Not-for-profit company under MeitY that oversees implementation of the Digital India programme, including NeGD and several flagship e-governance projects. Provides funding, policy direction, and national-level product stewardship that NIC Tripura draws on for its mandate and projects.
• Infosys (Government & Public Sector): Major IT services firm serving Indian state and central governments on e-governance, tax, and citizen-service platforms. Operates at a larger scale than NIC Tripura and represents the kind of private-sector system integrator whose encroachment NIC must defend against.
• Tata Consultancy Services (Government vertical): A large IT services company with a substantial government/GovTech practice that builds digital platforms and citizen service portals for state governments in India. Competes for application development and managed services contracts that intersect with NIC's traditional delivery scope.
• National e-Governance Division (NeGD): Division under Digital India Corporation, Ministry of Electronics & IT, responsible for the overall national e-governance programme that NIC Tripura implements at the state level. NeGD designs and funds programmes that NIC state centres then execute — an umbrella entity governing the broader mandate NIC Tripura operates within.

Direct peers

• NIC Tamil Nadu State Centre: State-level NIC unit delivering identical e-governance services to the Tamil Nadu government, including Mini Data Centre hosting and large-scale department applications. Comparable mandate and technology stack, but with larger state-level funding and a more developed digital ecosystem.
• CSC e-Governance Services India Limited: Special-purpose vehicle under MeitY that operates the Common Service Centre network used by NIC Tripura to deliver citizen services in rural/semi-urban areas. CSC is both a delivery partner to NIC Tripura and a parallel national e-governance service-provider.
• NIC Karnataka State Centre: Another NIC state centre performing comparable e-governance services — hosting state applications, data centres, video conferencing, district connectivity — but for a much larger state (Karnataka) with greater scale and complexity, providing useful benchmarking.
• NIC Kerala State Centre: A sister state unit of NIC under MeitY delivering the same portfolio of e-governance services (state data centre, NICNET, S3WAAS websites, eHospital, eGRAS analog) to the Government of Kerala. It is the most directly comparable peer, recently recognized for the KSWIFT single window system at Invest Kerala 2025.

Regional players

• Karnataka State Electronics Development Corporation (KEONICS): State government undertaking handling IT/e-governance projects and infrastructure in Karnataka, similar in role to NIC state centres. Operates primarily in a different geographic territory but comparable in mission and service portfolio.
• Tamil Nadu e-Governance Agency (TNeGA): State-level e-governance agency responsible for digitizing Tamil Nadu government services, working alongside NIC Tamil Nadu. Comparable in scope and function (citizen-facing e-services, state portals, GIGW-compliant sites) but operating in a different state than Tripura.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/NICMeity
• Facebookfacebook.com/NICIndia
• LinkedInlinkedin.com/company/government-of-tripura-civil-secretariat

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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