The Turkey Hill Experience
The Turkey Hill Experience is an interactive tourist attraction in Columbia, PA (Lancaster County), owned by Turkey Hill Dairy. It offers tiered ticketed experiences featuring virtual ice cream creation, hands-on Taste Lab, and Tea Discovery, serving families, groups, and birthday party hosts.
- Company typePrivate
- Founded2019
- HeadquartersColumbia, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What The Turkey Hill Experience does
The Turkey Hill Experience is an interactive tourist attraction located at 301 Linden Street in Columbia, Pennsylvania, in Lancaster County, at the Columbia exit of Route 30. The attraction is owned and operated by Turkey Hill Dairy, a Pennsylvania-based dairy company with over 75 years of history in ice cream and iced tea production whose manufacturing headquarters sit approximately six miles south in Conestoga. The Experience functions as a brand extension and consumer-facing showcase for the parent company's products, combining virtual and physical exhibits with unlimited product sampling. It serves families with children as its primary segment, alongside group visitors (20+), birthday party hosts, private event organizers, and sensory-inclusive families.
Core attractions include Create Your Own (CYO), a virtual studio where visitors design their own ice cream flavor, packaging, and television commercial with files available for download for 60 days post-visit; Taste Lab, a hands-on ice cream making laboratory with capacity for up to 80 guests where visitors build a custom flavor with base, flavoring, inclusions, and variegate under the guidance of certified experts; and Tea Discovery, a 30-minute reserved guided tea tasting with a tea expert covering global tea varieties, history, aroma, and flavor. Supporting offerings include a tiered ticketing architecture (Single, Double, and Triple Scoop), four birthday party package tiers (Vanilla $275 through Cotton Candy $495 with per-person add-on fees ranging $25.95-$47.95), a $69.95 annual membership, group sales with a dedicated team, conference room rental for private events outside operating hours, an on-site gift shop, and recurring seasonal events (Halloween Scooptacular, Ice Cream with Santa). The facility is ADA accessible, Kosher certified, and has held a Certified Autism Center designation from IBCCES since 2019.
The business model is multi-stream and direct-to-consumer. Revenue is generated primarily through one-time admission tickets, event-based birthday packages, gift shop sales, group bookings, and a recurring annual membership. Ticket sales are processed online via the Alvii platform and on-site. Marketing is conducted through the company website, organic social (Facebook, Instagram), TripAdvisor, and the Turkey Hill Nation email program. The attraction operates as a regional, single-site tourism destination subject to seasonal demand patterns and is privately held with no external funding rounds or public listing.
The Turkey Hill Experience firmographics
Firmographics- Name
- The Turkey Hill Experience
- Legal name
- Turkey Hill Dairy
- Website
- https://turkeyhillexperience.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Turkey Hill Experience is an interactive tourist attraction in Columbia, PA (Lancaster County), owned by Turkey Hill Dairy. It offers tiered ticketed experiences featuring virtual ice cream creation, hands-on Taste Lab, and Tea Discovery, serving families, groups, and birthday party hosts.
- Ownership category
- akta.pro rank
The Turkey Hill Experience industry classification
Industry- Product category
- Visitor Attraction
- NAICS
- Amusement and Theme Parks (713110), Museums, Historical Sites, and Similar Institutions (712)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Culinary Skills Workshops (Baking, Regional Cooking, Food Prep Skills) (THAJAKAE)
- akta.pro secondary industries
- Food Festivals & Culinary Events (Ticketed Tastings, Pop-ups) (THAJAGAL), Food, Drink & Culinary Community Festivals (Community-Led) (MPAGAEAF)
Keywords
Where The Turkey Hill Experience is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Turkey Hill Experience business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Admission Tickets: Single, Double, and Triple Scoop tickets providing access to main exhibits and optional Taste Lab and Tea Discovery experiences
- Birthday Party Packages: Four-tiered birthday party packages (Vanilla $275, Chocolate $325, Neapolitan $425, Cotton Candy $495) with additional per-person fees ranging $25.95-$47.95
- Annual Memberships: $69.95 annual memberships offering unlimited access, 10% gift shop discount, 10% birthday party discount, 50% off special events
- Gift Shop Sales: On-site gift shop selling Turkey Hill memorabilia and souvenirs
- Group Sales: Group visits (20+ people) with special pricing, conference room rentals, and event hosting capabilities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time/ perpetual license | Single Scoop - Main Experience Access |
| Unit Pricing | One time/ perpetual license | Double Scoop - Adds Taste Lab |
| Unit Pricing | One time/ perpetual license | Triple Scoop - Adds Tea Discovery |
| Subscription | Annual | Annual Membership |
| Unit Pricing | One time/ perpetual license | Birthday Party - Vanilla Package |
| Unit Pricing | One time/ perpetual license | Birthday Party - Chocolate Package |
| Unit Pricing | One time/ perpetual license | Birthday Party - Neapolitan Package |
| Unit Pricing | One time/ perpetual license | Birthday Party - Cotton Candy Package |
| Unit Pricing | One time/ perpetual license | Group Visits (20+ guests) |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
The Turkey Hill Experience product offering
Product offeringCore offering
The Turkey Hill Experience is an interactive visitor attraction in Columbia, PA, offering tiered admission tickets (Single, Double, and Triple Scoop) that include access to Create Your Own virtual ice cream flavor creation, unlimited ice cream and beverage samples, history exhibits, and optional add-ons including the Taste Lab hands-on ice cream making experience and Tea Discovery guided tea tasting. Supplementary offerings include birthday party packages, annual memberships, group sales, private event rentals, seasonal special events, and an on-site gift shop.
Product overview
The Turkey Hill Experience is a unified visitor attraction product built around the Turkey Hill Dairy brand. It operates on a tiered ticketing model with Single Scoop (base), Double Scoop (adds Taste Lab), and Triple Scoop (adds Tea Discovery) admission packages. Core interactive modules include Create Your Own (CYO) virtual ice cream creation, the hands-on Taste Lab ice cream making experience, and the Tea Discovery guided tasting. Supplementary offerings include four Birthday Party package tiers (Vanilla through Cotton Candy), seasonal special events (Halloween Scooptacular, Ice Cream with Santa), Conference Room Rental for private events, an Annual Membership with recurring benefits, and a Gift Shop. The portfolio is anchored by the CYO, Taste Lab, and Tea Discovery attractions, with add-on event and membership products driving ancillary revenue.
Differentiator
Problem solved
Functional benefit
Brands
- Taste Lab: Hands-on ice cream making experience where visitors create their own unique ice cream flavor
- Tea Discovery
- Create Your Own (CYO)
Products and services
- Single Scoop Ticket Base-level admission ticket providing access to the Create Your Own virtual ice cream flavor, packaging, and commercial experience, unlimited samples of ice cream and beverages, interactive exhibits, and the history of Turkey Hill. Aimed at families and individual visitors.
- Double Scoop Ticket Enhanced admission ticket that adds the Taste Lab Experience to the Single Scoop ticket, allowing guests to make their own ice cream flavor with an expert guide. Aimed at families and visitors seeking a hands-on experience.
- Triple Scoop Ticket Premium admission ticket including both the Taste Lab Experience and Tea Discovery Experience, providing access to all attractions and unlimited samples of ice cream and beverages. Aimed at families and visitors seeking the complete experience.
- Birthday Party Packages Four-tier birthday party packages including Vanilla ($275), Chocolate ($325), Neapolitan ($425), and Cotton Candy ($495). Each tier includes party room for 1 hour, party host, email invitations, paper supplies, t-shirt and pin for birthday child, cupcake decorating, Turkey Hill beverages and ice cream, pizza, and admission for 10 guests, with escalating add-ons like goody bags, comeback tickets, souvenir bowl with ice cream, Taste Lab tickets, and gift shop vouchers. Additional participants range $25.95-$47.95 per person. Aimed at families hosting children's birthdays.
- Annual Membership Year-long membership at $69.95 per person providing unlimited access during normal business hours, 10% off gift shop purchases, 10% off birthday parties, 50% off special events, and admission to Taste Lab and Tea Discovery (subject to availability). Aimed at local repeat visitors and families.
- Group Sales Special pricing and scheduling services for groups of 20 or more, including holiday specials (Parade of Trees, complimentary Turkey Hill Iced Tea per guest) and coordinated visits to neighboring Lancaster County attractions. Aimed at schools, businesses, and social organizations.
- Conference Room Rental Private event rental option for reunions, business events, parties, and meetings, available outside normal operating hours. Aimed at corporate clients, family reunion organizers, and private event hosts.
- Halloween Scooptacular Annual Halloween event featuring trick-or-treating, family-friendly book reading by Witch Winnie, Halloween-themed ice cream floats, games and activities, and unlimited samples of ice cream and beverages. Aimed at families with children.
- Ice Cream with Santa Annual holiday event where families join Santa for activities, holiday-themed Taste Lab, cookie and milk sampling, ornament decorating, and holiday card making. Aimed at families with children during the holiday season.
- Gift Shop On-site retail store offering Turkey Hill memorabilia and souvenirs, with 10% discount for annual members. Aimed at attraction visitors seeking branded merchandise and keepsakes.
Quantifiable outcome
- Certified Autism Center since 2019
- +1 more outcomes
Companies that use The Turkey Hill Experience
Customer profileSegments5 records
Ideal customer profiles5 records
The Turkey Hill Experience technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The Turkey Hill Experience partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, important and supporting.
- Turkey Hill DairycoreThe Turkey Hill Experience is owned and operated by Turkey Hill Dairy. The Experience serves as an interactive brand extension showcasing Turkey Hill's 75+ year heritage in ice cream and iced tea production. Website is owned and operated by Turkey Hill Dairy.
- International Board of Credentialing and Continuing Education Standards (IBCCES)importantIBCCES awards the Certified Autism Center designation to organizations that complete autism certification processes, including staff training and sensory accommodation implementation.
- AlviisupportingThird-party ticketing platform used for online ticket sales, birthday party bookings, and special event ticket purchases.
- Discover LancastersupportingRegional tourism marketing partnership promoting Lancaster County attractions to visitors.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
The Turkey Hill Experience competitors and assessment
Company assessmentDirect peers
- Crayola Experience: Family-oriented, hands-on creative attraction operating in multiple U.S. locations including Easton, PA. Comparable as a multi-station, hands-on family entertainment venue with tiered ticketing and seasonal events.
- Jelly Belly Factory Tour: Interactive candy factory tour in Fairfield, CA featuring tastings and product storytelling. Closely comparable as a consumer food brand-owned visitor attraction with multi-tier ticketing.
- Blue Bell Creameries Visitor Center: Ice cream manufacturer with a visitor center offering tours and tastings in Brenham, TX. Directly comparable as a dairy brand-owned factory tour with sampling and hands-on experiences.
- Ben & Jerry's Factory Tour: Operating ice cream factory tour experience at the Ben & Jerry's Waterbury, VT facility. Directly comparable as a brand-owned, interactive ice cream visitor attraction with tasting and product storytelling.
- Hershey's Chocolate World: Hershey's flagship brand-experience attraction in Hershey, PA featuring interactive exhibits, tastings, and a ride. Closest regional comparable given PA location, food brand storytelling, and family tourism audience.
Regional players
- Dutch Wonderland: Family amusement park located in Lancaster, PA — the same county as The Turkey Hill Experience. Direct local competitor for the regional family tourism dollar within the same drive radius.
- Yuengling Brewery Tours: America's oldest brewery offering factory tours in Pottsville, PA. Comparable as a Pennsylvania-based food/beverage brand factory tour targeting regional tourists and families.
Broad incumbents
- Hersheypark: Major Pennsylvania amusement park adjacent to Hershey's Chocolate World. Comparable as a regional family entertainment destination in PA, though broader amusement park scale.
Emerging players
- Stonewall Kitchen: Specialty food brand with a flagship store, café, and tasting/demo experiences in York, ME. Comparable as a consumer food brand combining retail, tasting, and educational experiences.
Others
- Lancaster Tour & Travel (Discover Lancaster): Regional tourism promotion organization actively partnering with The Turkey Hill Experience. Comparable as a tourism ecosystem enabler channeling visitors to Lancaster County attractions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
The Turkey Hill Experience social profiles
Digital presenceThe Turkey Hill Experience compliance and trust
Trust signalCompliance2 records
The Turkey Hill Experience financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Turkey Hill Experience leadership team
Management profileNumber of profiles
The Turkey Hill Experience funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Turkey Hill Experience M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Turkey Hill Experience
What does The Turkey Hill Experience do?
The Turkey Hill Experience is an interactive visitor attraction in Columbia, PA, offering tiered admission tickets (Single, Double, and Triple Scoop) that include access to Create Your Own virtual ice cream flavor creation, unlimited ice cream and beverage samples, history exhibits, and optional add-ons including the Taste Lab hands-on ice cream making experience and Tea Discovery guided tea tasting. Supplementary offerings include birthday party packages, annual memberships, group sales, private event rentals, seasonal special events, and an on-site gift shop.
Is The Turkey Hill Experience a public or private company?
The Turkey Hill Experience is a private company. It is classified as corporate owned and is currently operating.
When was The Turkey Hill Experience founded?
The Turkey Hill Experience was founded in 2019. It employs 1 to 10 people.
Where is The Turkey Hill Experience based?
The Turkey Hill Experience is headquartered in Columbia, United States, in the North America region.
How does The Turkey Hill Experience make money?
Five revenue lines are on record. Admission Tickets are the primary driver. The others are birthday Party Packages, annual Memberships, gift Shop Sales and group Sales.
Who are The Turkey Hill Experience's main competitors?
Direct peers on record are Crayola Experience, Jelly Belly Factory Tour, Blue Bell Creameries Visitor Center, Ben & Jerry's Factory Tour and Hershey's Chocolate World. Regional players are Dutch Wonderland and Yuengling Brewery Tours. Hersheypark is listed as a broad incumbent. Stonewall Kitchen is listed as an emerging player. Lancaster Tour & Travel (Discover Lancaster) is listed as an others.
Does The Turkey Hill Experience have an API?
No public API is recorded for The Turkey Hill Experience.
What industry is The Turkey Hill Experience in?
The Turkey Hill Experience's product category is Visitor Attraction. Its primary akta.pro industry code is THAJAKAE, Culinary Skills Workshops (Baking, Regional Cooking, Food Prep Skills), with a secondary code of THAJAGAL, Food Festivals & Culinary Events (Ticketed Tastings, Pop-ups). Its NAICS code is 713110 and its SIC code is 7900.