What 台灣大哥大 企業服務 Taiwan Mobile Enterprise Services does

Taiwan Mobile Enterprise Services (台灣大哥大企業服務) is the enterprise ICT division of Taiwan Mobile Co., Ltd. (台灣大哥大股份有限公司, TWSE: 3045.TW), one of Taiwan's three major telecommunications operators and a Fubon Group affiliate. The division delivers integrated Telco+Tech solutions to enterprise and government customers, spanning fixed-line data circuits, mobile enterprise communications, 5G private networks, cloud infrastructure, AI applications, cybersecurity, IoT, and ESG/sustainability services. Its primary customer segments include healthcare organizations (e.g., 中山醫學大學附設醫院, 彰化基督教醫院, 衛福部彰化醫院, 安泰醫院), manufacturers (德祈科技, 台林電通), financial institutions (安泰銀行), municipal governments (高雄市政府, 高雄市消防局), and SMEs. The unit serves 590,000+ enterprise customers globally and operates through subsidiaries including Taiwan Fixed Network (台灣固網) and Taixin Telecommunications (台信電訊).

Name

台灣大哥大 企業服務 Taiwan Mobile Enterprise Services

Legal name

台灣大哥大股份有限公司

Website

https://twmsolution.com

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Taiwan Mobile Enterprise Services is the enterprise ICT division of Taiwan Mobile (TWSE: 3045.TW), delivering integrated 5G, AI, cloud, cybersecurity, and IoT solutions to 590,000+ enterprise and government customers across Taiwan's healthcare, manufacturing, finance, and public sectors.

Ownership category

akta.pro rank

Product category

Enterprise Telecommunications & ICT Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), All Other Telecommunications (5178)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise & B2B Mobile Network Operators (HDAIAAAB)

akta.pro secondary industries

Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD), Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE), Enterprise/Team Messaging (BPAMACAB), Carrier Hotels & Network-Dense Colocation (HDABACAE)

Keywords

• Enterprise telecommunications services
• Cloud infrastructure services
• Enterprise cybersecurity solutions
• 5G private networks
• Enterprise AI services

Headquarters

HQ city

台灣

HQ country

Taiwan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Enterprise Telecommunications Services: Fixed-line data circuits, Ethernet dedicated lines, international VPN, enterprise internet (fiber, FTTX, ADSL), IP transit, mobile enterprise services, and enterprise SIM/IoT connectivity services. Core revenue stream from voice and data connectivity services for enterprise customers.
2. Cloud Infrastructure & Computing: Data center (IDC) hosting, cloud storage, cloud computing platform (運算雲 3.0), TWCC Taiwan AI Cloud, CDN, network performance management, and SD-WAN managed services. Provides both IaaS and managed cloud services.
3. AI Services & Applications: AI applications including AI聽寫大哥, ASR ecosystem, GenAIus, AI地端方案, AI客服, LIAISE transcription platform. Growing revenue stream with Q1 AI and cloud services revenue up 471% year-over-year.
4. Cybersecurity Services: Anti-fraud (反詐戰警), DDoS protection, SOC monitoring, EDR/MDR, ISMS consulting, EASM exposure assessment, phishing detection, privacy protection (安心Call), social engineering drills. Security services revenue growing at multiples year-over-year.
5. Enterprise Unified Communications: M+ enterprise instant messaging, M+Meet video conferencing, M+ cloud PBX, M+ enterprise switchboard, mobile extension services. Monthly subscription per user plus usage fees.
6. IoT & Connected Services: Fleet management (車隊大管家Plus), precise positioning, IoT SIM management platform, MyCharge EV charging, smart meters, smart retail solutions. IoT user base growing over 50% YoY with 60% revenue increase.
7. 5G Private Network Solutions: 5G dedicated network solutions for enterprises in manufacturing, healthcare, transportation, public safety. Customized deployments with managed services component.
8. ESG & Sustainability Services: Carbon management systems, ESG consulting, behind-the-meter energy storage solutions. One-stop sustainability transformation services for enterprise customers.
9. AIDC (AI Data Center) Computing Services: AI computing power services with NVIDIA-based infrastructure, liquid cooling technology for high-performance computing. TAIDC pre-sold at 100% capacity. AIDC computing service revenue up 87% YoY.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

Taiwan Mobile Enterprise Services is the enterprise division of Taiwan Mobile Co., Ltd., providing integrated ICT solutions to enterprises and government. It bundles telecom connectivity (5G, fiber, fixed/mobile networks) with software platforms spanning AI applications, cloud infrastructure, unified communications, IoT, cybersecurity, and ESG/sustainability consulting. Customers can purchase connectivity, cloud services, AI tools, security monitoring, fleet management, and digital transformation consulting under a single telco-plus-tech vendor relationship.

Product overview

台灣大哥大企業服務 operates as a comprehensive enterprise ICT solutions provider offering a portfolio of integrated services organized into distinct categories. The core AI offerings include AI聽寫大哥 (AI voice dictation with myVoca ASR model), ASR語音AI生態系, GenAIus智慧大腦 (generative AI), and AI地端方案 (on-premise AI via aiDAPTIV). Communication solutions center on the M+ platform family including M+企業即時通訊 (instant messaging), M+Meet (video conferencing), M+企業總機/M+雲端總機 (cloud PBX), and M+行動分機 (mobile extensions). IoT services include 車隊大管家Plus (fleet management), 精準定位服務 (high-precision positioning), 物聯網SIM管理平台, MyCharge EV charging, and Open Gateway API. The 5G專網 (5G private network) provides dedicated network capabilities. Cloud infrastructure encompasses 資料中心 (IDC), 運算雲3.0, TWCC台灣AI雲, and cloud applications including M365 and LINE WORKS. Security offerings feature 反詐戰警 (anti-fraud), SOC監控, EDR/MDR endpoint protection, ISMS consulting, and DDoS defense. ESG services provide carbon management and energy storage solutions. The portfolio follows a modular, platform-plus-add-on architecture where enterprises can select integrated solutions across connectivity, AI, cloud, security, and sustainability.

Differentiator

Problem solved

Functional benefit

Brands

• M+企業即時通訊 (M+ Enterprise Instant Messaging): Enterprise instant messaging and communication platform with AD integration, connecting with EIP and ERP systems
• AI聽寫大哥 (AI Listen Dageda)
• myVoca
• M+雲端總機/企業總機 (M+ Cloud PBX/Enterprise PBX)
• 台灣大哥大線上實境 (TWM Online Reality)
• 反詐戰警 (Anti-Fraud Police)
• 車隊大管家Plus (Fleet Manager Plus)
• 碳管理系統暨顧問服務 (Carbon Management System and Consulting Service)
• 5G專網 (5G Private Network)
• AI²×aiDAPTIV™
• D.E.E.P. Tech Day

Products and services

• AI Voice-to-Text (AI聽寫大哥) AI-powered voice dictation tool supporting Taiwanese, Mandarin, and Hakka languages with 97% accuracy speech recognition, deployed for medical handover documentation and customer service voice authentication.
• ASR Speech AI Ecosystem (ASR語音AI生態系) ASR (Automatic Speech Recognition) AI ecosystem providing speech-to-text capabilities with high accuracy for Taiwanese, Mandarin, and Hakka languages.
• GenAIus Smart Brain (GenAIus智慧大腦) Enterprise-grade generative AI brain platform providing advanced AI processing capabilities for business applications, part of the AI Agent suite of three AI solutions.
• On-premise AI Solution (AI²×aiDAPTIV) On-premise AI deployment solution enabling enterprises to implement AI capabilities within their own infrastructure for data security and compliance, co-developed with Phison Electronics.
• LIAISE Multimedia Translation Platform (LIAISE影音多語轉譯平台) Multilingual video and audio transcription and translation platform combining video, audio, and text processing for cross-language enterprise communication.
• AI Customer Service (AI客服) AI-powered automated customer service solution providing automated support and interaction capabilities for enterprise customers.
• M+ Enterprise Instant Messaging (M+企業即時通訊) Enterprise instant messaging platform integrating with ERP/EIP systems for unified enterprise communication, with ISO 27001/27011/27018/29100/BS10012 certifications, priced at approximately $120/month per user.
• M+Meet Video Conferencing Video conferencing system with low-latency technology, high-security protection, and support for up to 10,000 simultaneous concurrent users.
• M+ Enterprise PBX (M+企業總機) Enterprise PBX solution replacing traditional phone exchanges with cloud-based service, integrating desk phones and mobile devices with simultaneous ringing.
• M+ Cloud PBX (M+雲端總機) Cloud PBX service enabling enterprises to easily replace legacy phone systems with flexible expansion and multi-department use cases; tiered pricing by company size with 15-25% volume discounts.
• M+ Mobile Extension (M+行動分機) Mobile extension service allowing employees to work from anywhere while maintaining enterprise phone capabilities and corporate identity.
• Fleet Manager Plus (車隊大管家Plus) Fleet management IoT solution helping enterprises manage vehicle fleets through GPS tracking, real-time monitoring, data analytics, and AI analysis.
• Precise Positioning Service (精準定位服務) High-precision positioning service using Skylark GNSS correction technology from Swift Navigation achieving centimeter-level accuracy for enterprise AI and robotics applications.
• IoT SIM Management Platform (物聯網SIM管理平台) IoT SIM management platform providing intelligent, automated, and globalized IoT service management capabilities.
• MyCharge EV Charging Platform Electric vehicle charging platform for managing charging station facilities in the shared mobility market.
• Open Gateway API API service for IoT connectivity enabling programmatic access to network capabilities for enterprise applications.
• 5G Private Network (5G專網) 5G private network solution providing high-speed transmission, low latency, wide connectivity, high security, and professional operations for enterprises across manufacturing, healthcare, transportation, and public safety.
• Data Center / IDC (資料中心) Data center and colocation services providing stable AI deployment with telecom-grade infrastructure and NVIDIA-based liquid cooling for high-performance computing.
• Computing Cloud 3.0 (運算雲3.0) Cloud computing platform version 3.0 providing scalable compute resources for enterprise applications.
• TWCC Taiwan AI Cloud (TWCC台灣AI雲) Taiwan AI Cloud platform providing AI computing resources in partnership with Taiwan's national AI infrastructure.
• Microsoft 365 (M365) Microsoft 365 cloud application service for enterprise productivity and collaboration.
• LINE WORKS Enterprise Enterprise communication and collaboration tool positioned as enterprise LINE for smart mobile office work; Taiwan Mobile is the first telecom distributor partner for LINE WORKS in Taiwan with 30-day free trial.
• iMessage Cloud Email Service (iMessage雲端郵件服務) Cloud-based email hosting service for enterprise communication needs.
• Cloud Storage (儲存雲) Cloud storage service for enterprise data backup and storage needs.
• Taiwan Mobile CDN (台灣大哥大CDN) Content Delivery Network service providing comprehensive CDN acceleration for static and dynamic content.
• Network Performance Management (網路效能託管服務) Network performance management service for proactive monitoring of network application service performance.
• SD-WAN Managed Service (SD-WAN託管服務) Managed SD-WAN service helping enterprises improve line usage efficiency and simplify management processes; free 1-month trial available.
• Anti-Phishing Guard (反詐戰警) AI-powered anti-fraud service detecting phishing websites and fraudulent advertisements using artificial intelligence; enterprise legal person plan priced at $85,000/month with 1-month free POC trial.
• Anxin Call Privacy Service (安心Call) Privacy protection service using proxy numbers for call reception and transmission, safeguarding both parties' privacy.
• Social Engineering Drill Platform (社交工程演練) Email social engineering drill platform providing enterprise-specific solutions to enhance information security awareness.
• Cybersecurity Assessment One-Stop Service (資安心) One-stop cybersecurity assessment service covering six detection areas and four major aspects for enterprise risk reduction.
• EASM Exposure Assessment (EASM曝險評估) External Attack Surface Management service for rapid detection of domain and security risks with professional improvement recommendations.
• DDoS Attack Prevention (DDoS攻擊預防) Multi-layered DDoS defense service with two-stage backbone cleaning for comprehensive traffic attack protection.
• SOC Monitoring Service (SOC監控服務) 24/7 Security Operations Center monitoring service providing professional threat detection to strengthen enterprise digital resilience.
• ISMS Compliance Consulting Service (ISMS合規顧問輔導服務) ISMS compliance consulting service with professional team assistance for enterprises to establish compliant information security management systems.
• Endpoint Protection and Managed Response (EDR/MDR) Endpoint detection and response service combined with managed detection and response using AI analysis for comprehensive endpoint defense.
• Carbon Management System and Consulting Service (碳管理系統暨顧問服務) Carbon management system with consulting services providing one-stop cloud platform and customized advisory for corporate sustainability and net-zero transformation; 2-week free trial available.
• Behind-the-Meter Energy Storage Service (表後儲能服務) Behind-the-meter energy storage services for enterprise energy management and resilience.
• Taiwan Mobile Online Reality (台灣大哥大線上實境) Immersive reality experience platform for virtual tours and immersive user experiences.
• Machine Connectivity Service (機聯網服務) Machine connectivity service enabling equipment intelligence with 30% maintenance time savings through IoT integration.

Quantifiable outcome

• 5G智慧消防救援系統提升救援效率50% (高雄市消防局)
• +11 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature10 records

Partnerships

25 partnerships are on record, tiered flagship, core and minor.

• 精誠資訊 (Team TPI / 久等了資訊)flagshipStrategic or Co-development Partner · 14 August 2026Taiwan Mobile through its wholly-owned subsidiary 台信電訊 publicly acquired Team TPI at NT$184.5 per share (29.5% premium), targeting at least 39% equity stake. Deal structured as 50% cash and 50% stock. Establishes deep ICT strategy alliance with three synergy goals: doubling information services market share and boosting profitability. 台信電訊 to publicly acquire Team TPI shares.
• GMI CloudflagshipStrategic or Co-development PartnerPartnership to expand international AI Data Center (AIDC) market. GMI Cloud is one of only seven NVIDIA international computing partners globally. Jointly showcasing AI Data Center capabilities at COMPUTEX. Strategic partnership to take Taiwan Mobile's AI computing infrastructure overseas to international markets.
• 群聯電子 (Phison Electronics)coreStrategic or Co-development PartnerJoint deployment of AI²×aiDAPTIV™ on-premise AI solution at COMPUTEX. Phison provides storage technology while Taiwan Mobile provides the AI platform and distribution. On-premise AI customer base grew 4x year-over-year. Partnership enables smart financial applications, deployed with 安泰銀行.
• 長問科技coreTechnology or IntegrationCo-developed myVoca ASR AI speech recognition model, achieving 97% accuracy, 6x faster transcription, and 88% lower cost than OpenAI Whisper. Supports Taiwanese, Mandarin, and Hakka languages. Proprietary technology that differentiates Taiwan Mobile's AI services.
• 來毅數位 (Laiyi Digital)coreTechnology or IntegrationPartnered with Taiwan Mobile to help 衛福部彰化醫院 upgrade with ASR speech recognition technology, reducing medical record documentation time by 60%.
• 柏瑞醫 (Bray Medical)coreTechnology or IntegrationPartnered to help 衛福部彰化醫院 upgrade with multi-factor authentication, strengthening healthcare security resilience. Deployment of AI medical solutions.
• Swift NavigationcoreTechnology or IntegrationExclusive partnership to launch Taiwan's first pure commercial '精準定位服務' (Precise Positioning Service), moving from meter-level to centimeter-level accuracy using Skylark GNSS correction technology. Enables AI upgrades and robotics development.
• NVIDIAcoreTechnology or IntegrationPartner for AI computing infrastructure. Taiwan Mobile is one of only seven NVIDIA international computing partners globally. Deploying NVIDIA's highest-specification computing facilities for AIDC services with liquid cooling technology. Q1 AI computing revenue up 87% YoY.
• LINE WORKScoreChannel Partner/ Reseller/ DistributorFirst telecom distributor partner for LINE WORKS in Taiwan. Taiwan Mobile distributes the LINE-based enterprise communication solution to its 590,000+ enterprise customers. Addresses four key enterprise communication pain points: security, efficiency, integration, and cost.
• 微風廣場 (Breeze Microelectronics)flagshipStrategic or Co-development PartnerPartnership to create '5G AI沉浸式展演' (5G AI Immersive Performance/Exhibition) at Breeze department store. Uses Taiwan Mobile's 100MHz 3.5GHz spectrum bandwidth for AR interactive experiences. Drives IoT user base growth of 10% YoY.
• 高雄市政府flagshipStrategic or Co-development PartnerPartner for Taiwan's first 5G smart rail integration platform on the Kaohsiung Light Rail. Five technology applications including AI rail monitoring, AR tourism guide, and ticket fraud detection. Deputy Mayor Lin Qin-rong credited the partnership for smart city digital transformation.
• 安泰醫院coreStrategic or Co-development PartnerBuilt on-premise AI environment for rural healthcare, solving dual challenges of network connectivity and cybersecurity. Three-way partnership enabling smart healthcare applications in remote areas.
• 安泰銀行coreStrategic or Co-development PartnerSmart financial application partnership with Taiwan Mobile and Phison Electronics, deploying AI²×aiDAPTIV™ for financial AI upgrade. Telco+Tech strategy driving operational transformation and cost reduction.
• 台林電通 (Taiwan Lamifast)coreStrategic or Co-development PartnerHelped 台林電通 pass IEC 62443-4-2 certification for industrial control system security. Also implemented carbon footprint reporting system improving efficiency by 80%. Partnership with 精誠資訊 for co-marketing and co-development of 6C products. Strengthens international competitiveness.
• 中山醫學大學附設醫院coreStrategic or Co-development PartnerReplaced hospital's 20-year-old analog PBX with M+ enterprise switchboard solution. Saved NT$20 million in procurement costs, improving medical staff communication efficiency across three hospital campuses.
• 彰化基督教醫院coreStrategic or Co-development PartnerDeployed M+ enterprise communication platform in June 2019, integrating communication across hospital departments and campuses. Developed custom doctor-patient bidirectional notification platform. Addressed security concerns with telecom-grade encryption and ISO certifications.
• 日本NirikflagshipGTM or Marketing PartnerSigned MOU with Japanese company Nirik to export 5G smart firefighting technology internationally. First international expansion of Taiwan Mobile's 5G AIoT solutions. Local deep cultivation translating to international market presence.
• 蒙恬科技coreTechnology or IntegrationIntegrated myVoca AI speech recognition technology into Menglian Technology's smart terminals, creating smart terminals that understand Taiwanese language.
• 亞旭電腦 (Arcadyan)coreStrategic or Co-development PartnerPartnered with 亞旭 and National Taiwan University of Science and Technology to win the first-ever Satellite Competition Gold Award for '智慧港灣' (Smart Harbor) project.
• 台灣科技大學 (National Taiwan University of Science and Technology)coreStrategic or Co-development PartnerPartnered with 亞旭 and Taiwan Mobile to win the first-ever Satellite Competition Gold Award for '智慧港灣' (Smart Harbor) project.
• 智慧資安科技coreTechnology or IntegrationJointly launched '資安心' one-stop cybersecurity solution covering six detection areas and four major aspects to help enterprises reduce costs and enhance efficiency. Part of broader cybersecurity portfolio expansion.
• 德祁科技minorStrategic or Co-development PartnerDeployed smart environmental control solution achieving 100% yield rate and 50% reduction in labor costs. Demonstrates IoT and AI application value in precision manufacturing.
• 台灣軟體協會 (Taiwan Software Association)minorStrategic or Co-development PartnerPartnership to drive cybersecurity governance, hosting joint seminar on AI-era security trends attended by 120 government and industry professionals. Discussed proactive warning approaches for digital resilience.
• LiminalcoreGTM or Marketing PartnerSecured Taiwan general agency for Liminal's virtual asset wallet solution, targeting Web3 digital finance market. Partnership with 精誠資訊 to provide bank-grade secure, compliant virtual asset custody solutions.
• Bridge AlliancecoreChannel Partner/ Reseller/ DistributorExclusive Taiwan member of Bridge Alliance since 2016, enabling international telecom partnerships, cross-border IoT services, and global enterprise customer expansion.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Cisco Systems: Global incumbent in enterprise networking, security, and collaboration (Webex). Competes with Taiwan Mobile's SD-WAN, network performance management, cybersecurity, and M+ unified communications offerings at the broader layer.
• NTT Communications: Global Tier-1 telecom incumbent (Japan) with enterprise cloud, network, and managed security services. Comparable Telco+Tech strategy at vastly larger scale; bridges Taiwan Mobile's enterprise ambitions to multinational customer footprints.
• Microsoft Azure (Taiwan region): Hyperscale cloud + AI platform. Competes with Taiwan Mobile's IDC, 運算雲3.0, TWCC, and AI服務 portfolio; partner ecosystem (LINE WORKS on Microsoft 365) shows both competitive and partnership dynamics.

Regional players

• KDDI: Japan's #2 telco with extensive enterprise 5G, IoT, cloud (KDDI Cloud), and AI services. Closely comparable regional Telco+Tech enterprise go-to-market, including private 5G deployments for industrial customers.
• SK Telecom: Korea's largest carrier with strong enterprise 5G, AI data center (via SK Broadband/SK Square), and metaverse/AI offerings. Comparable regional incumbent pivoting from telco to AI infrastructure.
• HGC Global Communications: Hong Kong-based international telecom and ICT service provider with enterprise cloud, cybersecurity, and managed services comparable to Taiwan Mobile's enterprise portfolio, serving cross-border Greater China enterprises.
• Singtel: Singapore headquartered telco with extensive enterprise ICT, 5G, cloud (via NCS), and cybersecurity portfolio across Asia. Comparable enterprise transformation thesis and ASEAN-wide customer base.

Direct peers

• Asia Pacific Telecom (APT): Taiwan's smaller 4G/5G operator increasingly focused on enterprise IoT, private networks, and digital services. Overlaps with Taiwan Mobile Enterprise Services in enterprise mobility and IoT segments though with smaller scale.
• FarEasTone Telecommunications: Taiwan's other major MNO with parallel enterprise ICT ambitions (FET Enterprise). Competes directly across 5G, cloud, AI, and IoT for the same enterprise and public-sector wallet share.
• Chunghwa Telecom: Taiwan's largest telecom operator. Its enterprise division competes head-to-head with Taiwan Mobile Enterprise Services across the same 5G private network, cloud, AI, cybersecurity, and unified communications portfolio targeting Taiwan enterprises and government.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/taiwan-fixed-network-co-ltd-

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 台灣大哥大 企業服務 Taiwan Mobile Enterprise Services