UBX Tanzania Limited

What UBX Tanzania Limited does

UBX Tanzania Limited is a Dar es Salaam-based hybrid IT integrator and financial technology company founded in 2000 (rebranded from Business Connexion Tanzania in 2021) that delivers managed IT services, payment infrastructure, and bespoke software to government, banking, mining, and transportation clients in Tanzania and neighboring countries. The company is 100% locally owned, with 65% held by Umoja Switch Company Limited — itself 100% owned by 10 Tanzanian commercial banks — and the remaining 35% by individual Tanzanian shareholders.

Its technology portfolio centers on a proprietary switching and payment platform (UmojaSwitch) that connects 18 banks, over 1,000 ATMs, and 10,000 POS terminals across Tanzania under card schemes including Umoja, Visa, and China Union Pay, alongside UHURU Pay (a comprehensive payment and settlement platform with biller payments, card-as-a-service, agency banking, mobile banking, and QR capabilities). Beyond payments, UBX develops and maintains a wide set of sector-specific applications — IDTAS (tax administration), Road Safety Management, PORTS On-Line, SACCOS Management, School Management, Train Management, and Bus e-Ticketing — supported by two data center facilities approximately 35km apart, a private cloud, managed service desk, cybersecurity services (SOC, SIEM, VAPT), and reseller relationships with 30+ technology OEMs.

The business model is multi-stream: managed services contracts, IT hardware and software resale, professional services and project management, FinTech platform licensing, ATM rental and support, and per-transaction switching and processing fees. Pricing is custom and quote-based under multi-year enterprise agreements. The company is licensed and certified by BRELA, TCRA, TRA, CRB, the Bank of Tanzania, and PCI DSS, and holds Visa Principal Member status, enabling it to sponsor other institutions into the Visa network. It is led by CEO Seronga Wangwe with a 47-person team and a full C-suite across finance, IT, applications, innovation, and risk & compliance.

Name

UBX Tanzania Limited

Legal name

UBX Tanzania Limited

Website

https://ubx.co.tz

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

UBX Tanzania Limited is a Dar es Salaam-based hybrid IT integrator and FinTech company operating the UmojaSwitch payment network (18 banks, 1,000+ ATMs, 10,000+ POS) and proprietary platforms including UHURU Pay, IDTAS, and sector-specific government and banking software for Tanzanian enterprises and government.

Ownership category

akta.pro rank

Product category

IT Services and Financial Technology

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• IT managed services
• Payment processing platforms
• Financial technology solutions
• Banking switching networks
• Government IT systems

Headquarters

HQ city

Dar es Salaam

HQ country

Tanzania

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Comprehensive IT environment management including monitoring, support, optimization, and evolution of outsourced IT infrastructure. Includes managed infrastructure services, managed service desk, data center monitoring, and end-user support.
2. IT Hardware and Software Sales: Supply and resale of IT hardware (servers, storage, networking) and software solutions from OEM partners. As authorized resellers, they supply, install, and support industry-leading technology products.
3. Professional Services: Implementation, consulting, and project management services including digital transformation, cloud migration, cybersecurity, and custom software development.
4. FinTech Solutions Licensing: Licensing of proprietary financial technology platforms including UHURU Pay, switching services, banking solutions, and government systems. Turn-key and white-label solutions driven by REST APIs.
5. ATM Rental and Support: Flexible ATM rental and leasing services with comprehensive maintenance and operational support. Rental of equipment from top brands including Wincor, GRG, NCR, Diebold Nixdorf, and Hitachi.
6. Switching and Transaction Processing: Transaction processing through UmojaSwitch network connecting 18 banks across Tanzania. Processing fees for ATM and POS transactions, card switching, and interbank settlements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

UBX Tanzania Limited is a hybrid IT integrator and managed service provider delivering financial technology solutions, IT services, and government systems across Tanzania. The company develops and licenses proprietary platforms including UHURU Pay (payment processing), UmojaSwitch (national interoperable switching network connecting 18 banks), and various government management systems (IDTAS, Road Safety, PORTS On-Line). It also provides managed IT services, cloud/colocation infrastructure, cybersecurity, and resells hardware/software from leading OEMs to enterprises, banks, and government agencies.

Product overview

UBX Tanzania Limited is a hybrid IT integrator and managed service provider offering a comprehensive portfolio of enterprise solutions. The core offering consists of three interconnected solution categories: (1) Financial Solutions including UHURU Pay (payment platform with CaaS, collections, agency banking, mobile banking, and QR payments), Switching Services (national interoperable network with 18 banks, 1,000+ ATMs, 10,000+ POS terminals), Agency Banking, Instant Banking Services, Internet Banking, Mobile Banking, VISA Sponsorship, Bulk Disbursement System, ATM Rentals & Support, and Utilities Payment Services; (2) Government Solutions including IDTAS (Integrated Domestic Tax Administration System), Road Safety Management System, and PORTS On-Line; and (3) Enterprise IT including Cybersecurity Services, Private Cloud, Colocation, Data Centre Monitoring, Managed Service Desk, Managed Infrastructure Services, End User Support, IT Solutions, Project Management, and SMS Gateway. Additional sector solutions include SACCOS Management System, School Management System, Train Management System, and Bus e-Ticketing System. The company serves Government, Mining, Finance & Banking, and Transportation sectors across Tanzania since 2000.

Differentiator

Problem solved

Functional benefit

Brands

• UHURU Pay: Cost-effective and secure payment and settlement services providing digital, card, and card-less processing solutions for consumers, agents, and merchants.

Products and services

• Instant Banking Services All-in-one solution enabling banks to offer instant card issuance, PIN change, and account opening in a single customer visit, eliminating traditional waiting periods.
• Agency Banking Solution Financial service distribution model enabling banks to extend reach through authorized local agents connected to UmojaSwitch interoperable network for deposits, withdrawals, and fund transfers.
• Switching Services National payment switching network integrating 18 banks with over 1,000 ATMs and 10,000 POS terminals, processing card transactions across Umoja, Visa, and China Union Pay networks.
• Internet Banking Secure online banking platform for corporate and retail users enabling account management, EFT/TISS transfers, bank-to-wallet transactions, GePG payments, utilities payments, loans management, salary processing, and bulk payments.
• Mobile Banking Platform Multi-channel mobile banking solution comprising USSD for feature phones, mobile app for Android and iOS smartphones, and back-end management portal with GePG payments and cardless withdrawal.
• UHURU Pay Comprehensive payment and settlement platform offering Billers Cash Assisted Payment, Debit/Prepaid Card-as-a-Service (CaaS), Collections & Pay-Outs, Agency Banking, Mobile Banking, TILL/TAN QR Payment, and Card Payment solutions.
• Visa Sponsorship Visa principal member sponsorship program enabling financial institutions, MNOs, and fintechs to issue Visa cards (debit, credit, prepaid, virtual) or acquire Visa payment acceptance (ATM, POS, eCommerce, Visa on Mobile).
• Bulk Disbursement System Bulk payment and disbursement system supporting NEFT, IMPS, and RTGS transfers with scheduling, automation, multiple file formats (CSV, XML, Excel), and real-time tracking and reporting.
• Utilities Payment Services Payment aggregation platform integrating utilities including electricity (LUKU), water (DAWASA), TV subscriptions (DSTV, AzamTV), airtime top-ups, and GePG government payments.
• ATM Rentals & Support ATM rental and leasing services from top brands (Wincor, GRG, NCR, Diebold Nixdorf, Hitachi) with flexible payment plans, biometric authentication, and cash recycling capabilities.
• Digital Transformation Services Comprehensive digital transformation consulting including digital strategy roadmap development, cloud solutions and migration, and process automation and optimization.
• Cybersecurity Services Full-stack cybersecurity services including Managed Security Platform with SIEM, Security Operations Center (SOC), VAPT, endpoint protection, IAM, data protection and encryption, and security awareness training.
• Private Cloud Services Virtualized hosting environment offering virtual private cloud, hosted private cloud, and internal private cloud models for isolated, secure, scalable infrastructure.
• Colocation Services Data center colocation at two facilities (approximately 35km apart) offering rack space, power, cooling, network connectivity, fire suppression (FM-200), and physical security with biometric authorization.
• Data Centre Monitoring Services Infrastructure monitoring services for internal private cloud (humidity, cooling, temperature), network stability, power availability, capacity management, and server/storage performance.
• Managed Service Desk Centralized IT service management covering incident management, change management, problem management, knowledge management, service request management, and configuration/release management with 24x7x365 SLA guarantees.
• Managed Infrastructure Services Continuous monitoring, migration, support, optimization, and evolution of outsourced IT infrastructure with 24/7 monitoring, vendor-accredited expertise, and ITIL best practices.
• End User Support End User Computing and infrastructure management services covering full lifecycle device management, IAM, VDI, MDM, data backup and restoration, network equipment support, and IT advisory services.
• Project Management (PMaaS) Project Management as a Service offering flexible consulting with PRINCE2 certified project managers for physical data center management, preventive maintenance, network support and security, and data protection.
• IT Solutions IT hardware and software supply, installation, deployment, and support services through partnerships with leading OEMs including HPE, IBM, Dell, Cisco, Lenovo, Sophos, and others.
• SACCOS Management System Comprehensive cloud-based platform for savings and credit cooperatives with member tools for mobile savings, borrowing, and repayments across Web, USSD, Android App, and iOS App channels.
• Integrated Domestic Tax Administration System (IDTAS) Government tax administration system supporting taxpayer registration, business registration, tax consultant management, online tax returns, tax investigation and auditing, dispute management, and debt management with PCI DSS compliance.
• Road Safety Integrated Billing and Management System Government system for road safety management including driving license application, motor vehicle registration, online taxing, vehicle tracking, driver/conductor badges, vehicle inspection, and foreigners driving permits.
• PORTS On-Line Web-based integrated vessel scheduling, cargo tracking, and billing system for port authorities with invoicing, voyage management, cargo management, and Microsoft SQL Server Reporting Services integration.
• Bus e-Ticketing System Electronic ticketing platform for bus operators enabling online booking, seat selection, secure payments, e-ticket generation, real-time information, and cancellation and refund processing.
• Train Management System (TRAINS) Train fare payment management system for electronic fare collection with transaction management, NFC card support, collections reconciliation, and reports for trains, stations, operators, and card transactions.
• School Management System End-to-end academic management platform with timetable creation, student cards, customizable marking, attendance tracking, session/lesson plans, custom reports, and integration with student information systems.
• SMS Gateway SMS messaging platform with management portal, end user management, security and access control, performance optimization via queue mechanism, and API integration for external systems.

Quantifiable outcome

• Over 1,000 ATMs and 10,000 POS terminals connected via UmojaSwitch network
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability11 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core and key.

• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationAuthorized reseller and service delivery partner for HPE products and solutions including servers, storage, and networking equipment.
• CiscocoreTechnology or IntegrationCisco Premier Integrator and Security Specialized partner providing networking, security, and collaboration solutions.
• Dell TechnologiescoreTechnology or IntegrationAuthorized Dell partner for enterprise hardware solutions.
• IBMcoreTechnology or IntegrationIBM Silver Partner providing IBM solutions and services.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Azure, Microsoft 365, and enterprise software solutions.
• VMwarekeyTechnology or IntegrationVMware partner for virtualization and cloud infrastructure solutions.
• OraclekeyTechnology or IntegrationOracle partner for database, middleware, and enterprise solutions.
• VisacoreTechnology or IntegrationVisa principal member providing comprehensive Visa sponsorship programs for financial institutions, enabling banks, MNOs, and fintechs to participate in the Visa network.
• HuaweikeyTechnology or IntegrationHuawei partner recognized as Rising Star Partner for exemplary dedication and success towards Huawei business.
• Red HatkeyTechnology or IntegrationRed Hat partner for open-source enterprise solutions.
• SophoskeyTechnology or IntegrationSophos Global Partner for cybersecurity solutions.
• FortinetkeyTechnology or IntegrationFortinet partner for network security solutions.
• Check PointkeyTechnology or IntegrationCheck Point partner for cybersecurity solutions.
• ACI WorldwidekeyTechnology or IntegrationACI Worldwide partner for payment processing solutions.
• TopwisekeyTechnology or IntegrationStrategic partner recognized as best Strategic Partner of Payment Terminals in Tanzania. Supplier of TOPWISE POS terminals.
• Wincor, GRG, NCR, Diebold Nixdorf, HitachikeyTechnology or IntegrationATM equipment suppliers for rental and support services including Wincor, GRG Banking, NCR, Diebold Nixdorf, and Hitachi.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Network International: MEA-focused payment processor and acquirer providing card processing, merchant services and fraud management across the Middle East and Africa. Comparable to UBX on the payments processing and acquiring side, though much larger and geographically broader.
• Liquid Intelligent Technologies (Liquid): Pan-African provider of fibre, cloud, managed services and cybersecurity headquartered in Mauritius and operating across East and Southern Africa. Overlaps with UBX on managed infrastructure, private cloud, colocation and enterprise IT services, but at significantly broader geographic and enterprise scale.
• Africa Data Centres: Pan-African hyperscale and enterprise colocation operator with facilities across multiple African markets. Larger-scale incumbent comparable to UBX's colocation and private cloud infrastructure play.

Direct peers

• Onafriq (formerly MFS Africa): Pan-African mobile money interoperability network connecting mobile wallets, banks and billers across 40+ countries. Conceptually the regional overlay to UBX's domestic UmojaSwitch, focused on cross-border payment interoperability.
• Cellulant: Pan-African payments platform operating Tingg and the Online Checkout Service, connecting banks, MNOs and merchants across more than 35 countries. Directly comparable to UBX's role as a bank/MNO/merchant payment aggregator and switching provider.
• Interswitch: Nigeria-headquartered pan-African digital payments and commerce company operating a national payment switch (Interswitch Switch), processing platforms and card programmes. Closest analogue to UBX's UmojaSwitch plus UHURU Pay combination, just at a much larger, multi-country scale.

Emerging players

• Raxio Data Centres: Pan-African carrier-neutral colocation operator with facilities across multiple African countries including Tanzania. Closest direct competitor to UBX's twin-data-center colocation business and its broader managed-services expansion plans in East Africa.
• Flutterwave: Pan-African payments infrastructure provider enabling businesses to accept and process payments across multiple African countries. Comparable in payments processing and developer/API orientation to UHURU Pay, though focused primarily on online merchant acquiring rather than domestic ATM/POS switching.
• DPO Group: Pan-African payment service provider offering merchant acquiring and online payment processing across multiple African markets. Comparable to UHURU Pay's merchant-facing payment aggregation and Billers Cash Assisted Payment capabilities.

Regional players

• Craft Silicon: Kenya-based financial technology and digital payments provider offering banking software, payment processing and agency banking solutions across East Africa. Closely comparable in product mix (banking platform + payment processing + agency banking) though operating from Kenya rather than Tanzania.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ubxtanzanialtd
• YouTubeyoutube.com/channel/UCBR8WV25o3EXDJJD2yG132g
• LinkedInlinkedin.com/company/ubx-tanzania-limited
• Instagraminstagram.com/ubxtanzania

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UBX Tanzania Limited