University Hospitals Cleveland Medical Center Inc.

What University Hospitals Cleveland Medical Center Inc. does

University Hospitals Cleveland Medical Center Inc. is the flagship entity of University Hospitals Health System, Inc., a non-profit healthcare organization founded in 1866 and headquartered at 11100 Euclid Avenue, Cleveland, Ohio. It operates as an academic medical center affiliated with Case Western Reserve University and sits within a 18-hospital-and-medical-center network across Northeast Ohio, including UH Seidman Cancer Center, UH Rainbow Babies & Children's Hospital, UH MacDonald Women's Hospital, UH Ahuja, Parma, Geauga, Elyria, Portage, Conneaut, Geneva, Samaritan, and St. John Medical Centers. The system serves the general patient population of Northeast Ohio across oncology, pediatrics, women's health, sleep medicine, primary care, and other specialties.

The core digital product is UH MyChart, an Epic Systems-powered patient portal providing secure web and mobile access to medical records, appointment scheduling, bill payment, and secure messaging with care teams. The technology stack is built on Epic electronic health records with participation in the CliniSync Health Information Exchange for statewide medical record interoperability, supplemented by AI-based technologies used for patient communication, clinical documentation, and service improvement. The organization is HIPAA-compliant and committed to WCAG 2.1 AA web accessibility.

Revenue is generated through professional services — inpatient and outpatient care, diagnostic procedures, and specialty treatments — reimbursed via insurance, Medicare/Medicaid, and direct patient payments. Pricing is not publicly disclosed; financial assistance programs are available. Go-to-market is direct-to-consumer through 18 facility locations, the 1-866-UH4-CARE scheduling line, online scheduling, and the MyChart portal, with top-of-funnel demand generation via The Science of Health newsletter, health blog content, and active social media presence across Facebook, X, YouTube, Instagram, TikTok, and LinkedIn. The company is a private non-profit, with no venture capital, private equity, or public ownership signals in the input data.

Name

University Hospitals Cleveland Medical Center Inc.

Legal name

University Hospitals Health System, Inc.

Website

https://uhsiteman.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

University Hospitals Cleveland Medical Center Inc. is the flagship non-profit academic medical center of University Hospitals Health System in Cleveland, Ohio, serving Northeast Ohio patients across oncology, pediatrics, women's health, and general specialties through 18 hospitals and an Epic-based MyChart portal.

Ownership category

akta.pro rank

Product category

Academic Medical Center Services

NAICS

General Medical and Surgical Hospitals (62211), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Specialty (except Psychiatric and Substance Abuse) Hospitals (6223), Other Outpatient Care Centers (62149)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

akta.pro secondary industries

Oncology & Cancer Specialty Hospitals (HLAFAHAC), Hospital-Integrated Cancer Centers (Acute Oncology Programs) (HLAFAAAM), Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

Keywords

• Academic medical center
• Hospital healthcare services
• Cancer care treatment
• Pediatric hospital services
• Patient portal access

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Direct patient care services including inpatient hospital care, outpatient services, diagnostic procedures, and specialty treatments such as cancer care, pediatric services, and sleep medicine. Revenue generated through insurance reimbursement, government programs (Medicare/Medicaid), and patient payments.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

University Hospitals Cleveland Medical Center is an academic medical center that delivers a full continuum of inpatient and outpatient healthcare services across 18 hospital and medical center locations in Ohio. Its care spans primary, tertiary, and quaternary services, with specialized centers in cancer (Seidman), pediatrics (Rainbow), women's health (MacDonald's), sleep medicine, and integrative health (Connor Whole Health), supported by an Epic-based electronic health record and the UH MyChart patient portal.

Product overview

University Hospitals Cleveland Medical Center Inc. operates as part of University Hospitals Health System, a comprehensive healthcare network comprising multiple hospitals, medical centers, and physician practices across Ohio. The core patient-facing digital product is UH MyChart, an Epic-powered patient portal providing secure web-based access to medical records, bill payment, and secure provider communication. The health system offers specialized care through UH Seidman Cancer Center (cancer treatment), UH Rainbow Babies & Children's Hospital (pediatric services including sleep medicine), and UH Connor Whole Health (integrative health). The system participates in CliniSync, Ohio's Health Information Exchange, enabling interoperability with other healthcare providers statewide. UH MyChart is available via web and mobile app platforms, enabling patients to manage appointments, view test results, request medication refills, and communicate with care teams.

Differentiator

Problem solved

Functional benefit

Brands

• UH Seidman Cancer Center: Cancer center providing advanced cancer care from prevention through survivorship
• UH Rainbow Babies & Children's Hospital
• UH MacDonald's Women's Hospital
• UH MyChart

Products and services

• University Hospitals Cleveland Medical Center Flagship academic medical center of the University Hospitals Health System, providing a full continuum of inpatient and outpatient services across primary, tertiary, and quaternary care, and serving as the primary teaching site affiliated with Case Western Reserve University.
• UH Seidman Cancer Center
• UH Rainbow Babies & Children's Hospital
• UH MacDonald's Women's Hospital
• UH Connor Whole Health
• UH Sleep Medicine Center
• UH MyChart

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Ohio Health Information Partnership (CliniSync)coreTechnology or IntegrationUniversity Hospitals participates in CliniSync, a Health Information Exchange operated by the Ohio Health Information Partnership. Through CliniSync, participating UH providers exchange patient medical information with other healthcare providers throughout the State of Ohio.
• Epic SystemscoreTechnology or IntegrationUH MyChart is powered by Epic Systems electronic health record technology. Epic provides the platform for patient portal access, medical records, scheduling, and provider communication.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• OhioHealth: Large not-for-profit integrated health system headquartered in Columbus, Ohio, operating multiple hospitals and specialty institutes with a comparable mix of academic-affiliated tertiary care and community hospital services.
• Summa Health: Integrated regional health system based in Akron, Ohio, providing comparable inpatient, outpatient, and specialty services across Northeast Ohio and overlapping with UH's regional footprint.
• ProMedica: Toledo-based integrated non-profit health system providing comparable hospital, physician group, and post-acute services across Northwest Ohio and overlapping with UH on regional inpatient and outpatient care.
• Bon Secours Mercy Health: Large Catholic non-profit health system with multiple Ohio hospitals, providing overlapping acute, outpatient, and specialty services and competing with UH for patients across Ohio markets.
• Mount Carmel Health System: Columbus, Ohio-based non-profit hospital system providing comparable general medical and surgical, women's health, and outpatient services with overlapping specialty programs.

Direct peers

• Nationwide Children's Hospital: Free-standing academic children's hospital and pediatric tertiary referral center, directly comparable to UH Rainbow Babies & Children's Hospital as a destination pediatric specialty provider in Ohio.
• Akron Children's Hospital: Regional academic pediatric hospital providing specialty pediatric and pediatric sleep medicine services comparable to UH Rainbow Babies & Children's Hospital and competing for pediatric referrals in Northeast Ohio.
• MetroHealth System: Cuyahoga County-based academic public health system affiliated with Case Western Reserve University, providing overlapping general acute, specialty, and primary care services in the same primary market as University Hospitals.
• The Cleveland Clinic Foundation: Flagship academic medical center located in the same Cleveland market, operating a comparable multispecialty tertiary care, research, and teaching hospital model that directly competes with UH Cleveland Medical Center for specialty referrals and complex cases.

Broad incumbents

• University of Pittsburgh Medical Center (UPMC): Large, integrated academic health system with extensive hospital, physician, and insurance operations, comparable in scale, AMC positioning, and breadth of specialty services to UH Cleveland Medical Center's parent system.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/UHhospitals
• YouTubeyoutube.com/UniversityHospitals
• Facebookfacebook.com/UniversityHospitals
• LinkedInlinkedin.com/company/university-hospitals-cleveland-medical-center-inc.
• Instagraminstagram.com/uhhospitals_c
• TikToktiktok.com/@universityhospitals?lang=en

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about University Hospitals Cleveland Medical Center Inc.