Corporate Travel Management (CTM) UK/EU

Name

Corporate Travel Management (CTM) UK/EU

Legal name

Corporate Travel Management Limited

Website

https://uk.travelctm.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (56151)

akta.pro primary industry

Full-Service Corporate Travel Management Companies (Global/Regional TMCs) (THACAAAA)

akta.pro secondary industries

Corporate Booking Platforms & Online TMCs (THAKAAAG), Enterprise OBTs (Complex Policy, Multi-Entity, Global) (THACABAC), Enterprise/Global Account Corporate TMCs (THAKACAD), VIP/Executive Travel Desk & Concierge (Corporate) (THAKACAI), Corporate Travel & Expense (T&E) Management Platforms (THAKANAA)

Keywords

• Corporate travel management
• Business travel services
• Online booking tools
• Meetings and events
• Corporate travel technology

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Travel Management Services: CTM provides comprehensive business travel management services including strategic account management, travel booking, risk management, and duty of care solutions. The company leverages extensive global buying power and supplier negotiations to deliver savings to clients.
2. Meetings & Events: Corporate meetings and events management services including event planning, group travel, and incentive travel management.
3. Technology Solutions: Proprietary technology platform access including CTM Portal, Lightning OBT, approval tools, forecasting, and reporting tools as part of integrated travel management service.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CTM UK/EU provides bespoke business travel management services for corporate clients across the United Kingdom and EMEA, combining strategic account management, 24/7 travel consulting, and a proprietary technology platform (Lightning online booking tool and CTM Portal). Services span flights, hotels, rail, car hire, meetings and events, traveller risk management, sustainability reporting, and duty of care. The company serves organisations ranging from global enterprises to small businesses with tailored travel programmes.

Product overview

CTM provides a platform-plus-modules architecture for business travel management. The core platform is CTM Portal, which serves as the central hub providing single sign-on access to all travel tools. The primary booking module is Lightning, CTM's proprietary online booking tool that integrates with the broader ecosystem. Supporting modules include CTM Approve (pre-trip approval), Fare Forecaster (AI-powered travel forecasting with savings of over 15%), CTM Mobile (mobile booking and trip management), and risk management tools (CTM Risk Hub, Traveller Tracker, and Risk Alerts). Sustainability modules include Climate+ dashboards, Carbon Budget tool, and Traveller Wellbeing Dashboard. CTM also supports third-party OBTs (Concur, Cytric) and integrates with GDS systems (Sabre, Amadeus, Travelport) and RDC Aviation for CO2 calculations. The platform serves Travel Managers, Travel Bookers, and Business Travellers through desktop and mobile channels.

Differentiator

Problem solved

Functional benefit

Brands

• CTM Portal: Centralized business travel platform providing access to travel tools, approvals, risk management, and reporting
• Lightning
• CTM Approve
• CTM Mobile
• Climate+
• Carbon Budget
• CTM Risk Hub
• Traveller Tracker
• Fare Forecaster
• CTM Scout
• CTM SMART Technology
• CTM Data Hub
• Ride-share
• Risk Alerts

Products and services

• Corporate Travel Management Services Bespoke business travel management programme design and delivery for UK and EMEA corporate clients, including dedicated strategic account management, supplier negotiations, policy compliance, and 24/7 support.
• CTM Portal Central business travel hub providing single sign-on access to online booking, pre-trip approvals, fare forecasting, risk management, itinerary management, traveller profiles, and reporting for corporate travel programmes.
• Lightning Online Booking Tool Proprietary online booking tool enabling business travellers to search and book flights, hotels, rail, and car hire in a single transaction with integrated pre-trip approvals, NDC content, and CO2 emissions display at point of booking.
• CTM Approve Pre-trip travel approval solution enabling businesses to configure multi-tier approval hierarchies, role types, and question logic to drive programme compliance, risk mitigation, and budget control.
• Fare Forecaster AI-driven flight fare forecasting tool that analyses historical and current pricing trends to predict optimal travel dates, displaying the cheapest day to fly across a 7-day window up to 11.5 months in advance.
• CTM Meetings & Events Dedicated corporate meetings and events management service providing expert event organisers, group travel, conferences, strategic meetings, team-building activities, and sales incentives with access to corporate accommodation, travel, and entertainment deals.

Quantifiable outcome

• Average savings of over 15% through Fare Forecaster technology
• +5 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• RDC AviationcoreTechnology or Integration · 1 May 2023CTM partners with RDC Aviation for CO2 emissions calculations in Lightning and Climate+ dashboard. RDC provides proprietary fuel burn calculations using a database of 35,000+ airframes, enabling granular emissions data by flight, airline, aircraft type, and origin-destination pair. This partnership enables CTM to display accurate CO2 emissions at point of booking and power sustainability reporting dashboards.
• United Airlines (EcoSkies Programme)coreStrategic or Co-development Partner · 1 April 2023CTM invested in United Airlines' EcoSkies Programme enabling CTM customers to contribute to SAF production and utilise carbon offsets to reduce net carbon footprint of corporate travel. Minimum investment of US$100k for bulk SAF purchases allows companies to utilise carbon credits against flight-related emissions.
• Delta AirlinesflagshipStrategic or Co-development Partner · 1 January 2021CTM partnered with Delta Airlines in 2021 for a multi-year SAF (Sustainable Aviation Fuel) agreement targeting 209 metric tons of CO2 lifecycle emissions reduction - equivalent to carbon sequestered by 256 acres of forest. This partnership demonstrates CTM's commitment to supporting customers' sustainability objectives through airline fuel programmes.
• ConcurcoreTechnology or IntegrationCTM supports Concur as a third-party online booking tool option for clients who prefer to maintain their existing OBT. CTM's agnostic approach allows integration with client-preferred technology solutions alongside proprietary tools.
• CytriccoreTechnology or IntegrationCTM supports Cytric as a third-party online booking tool option, providing flexibility for clients with diverse technology ecosystems to integrate CTM's travel management services.
• GDS Providers (Sabre, Amadeus, Travelport)coreTechnology or IntegrationCTM integrates with Global Distribution Systems including Sabre, Amadeus, and Travelport to access airline content, hotel inventory, and car rental data for display in Lightning and CTM booking tools.

Scale indicators7 records

Direct peers

• CWT (Carlson Wagonlit Travel): Global corporate travel management company serving large enterprises with booking, expense and meetings services. Direct competitor with overlapping European enterprise client base and comparable service breadth.
• American Express Global Business Travel (Amex GBT): One of the world's largest TMCs offering enterprise travel management, meetings & events, and proprietary technology. Directly comparable to CTM across target customers, services and global footprint, but at significantly larger scale.
• Direct Travel: US-headquartered corporate travel management company with growing European presence. Comparable in enterprise focus, proprietary technology stack and bespoke service model.
• FCM Travel (Flight Centre Travel Group): Global corporate travel division of Flight Centre Travel Group, serving mid-market and enterprise clients across EMEA. Directly comparable in target customers and product offering.
• BCD Travel: Global TMC providing corporate travel, meetings & events and travel technology. Competes head-to-head with CTM in the European mid-market and enterprise segments.

Regional players

• Clarity Travel: UK corporate travel management company serving mid-market and enterprise clients. Regional competitor with overlapping customer base in the United Kingdom.
• Capita Travel and Events: UK-focused corporate travel and events management provider. Closest UK-domiciled regional peer to CTM UK, competing for similar British enterprise and public-sector accounts.

Broad incumbents

• SAP Concur: Provider of widely adopted corporate online booking and T&E platform, integrated with many TMCs including CTM. Represents the dominant incumbent in OBT/T&E technology that CTM's Lightning competes with.
• Egencia (Expedia Group): Corporate travel brand of Expedia Group combining OTA inventory with TMC service. Competes with CTM across enterprise and SME segments with a tech-forward value proposition.

Emerging players

• TravelPerk: Fast-growing European-headquartered corporate travel platform with modern UX and AI features. Emerging competitor targeting the same mid-market European segment CTM serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/corporate-travel-management-uk

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Corporate Travel Management (CTM) UK/EU