Unimed Central de Atendimento Ao Cliente
- Company typePrivate
- Founded-
- Headquarters—
- Headcount11–50
- GTM typeB2B
- OfferingServices
Unimed Central de Atendimento Ao Cliente firmographics
Firmographics- Name
- Unimed Central de Atendimento Ao Cliente
- Website
- https://unimedcentraldeatendimentoaocliente.vitrinevirtual.net
- Company type
- Private
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Unimed Central de Atendimento Ao Cliente industry classification
Industry- Product category
- Healthcare Customer Service / Contact Center Services
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
- akta.pro secondary industry
- Member Services & Contact Center Operations (TPA) (HLAEALAI)
Keywords
Unimed Central de Atendimento Ao Cliente business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Unimed Central de Atendimento Ao Cliente product offering
Product offeringCore offering
Unimed Central de Atendimento Ao Cliente operates a customer service contact center dedicated to handling inquiries, support requests, claims assistance, and member services for Unimed-affiliated healthcare plan customers. The center operates from Mossoró, Brazil with 27 employees and serves as a regional support hub within the broader Unimed healthcare cooperative network.
Differentiator
Problem solved
Functional benefit
Products and services
- Unimed Member Customer Service Center A contact center service providing phone-based, online, and in-person customer support for Unimed healthcare plan members, handling inquiries about coverage, claims, benefits, provider network access, and plan administration.
Companies that use Unimed Central de Atendimento Ao Cliente
Customer profileIdeal customer profiles1 record
Unimed Central de Atendimento Ao Cliente technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Unimed Central de Atendimento Ao Cliente competitors and assessment
Company assessmentBroad incumbents
- Concentrix Brazil: Global CX/contact-center operator with large Brazil presence delivering customer service, technical support, and member services for healthcare and insurance clients. Comparable in customer-support model and healthcare vertical exposure.
- Teleperformance Brazil: Global BPO leader with extensive Brazilian operations providing inbound/outbound customer support, including for healthcare payers. Comparable business model (multi-channel contact center on contract) but at materially greater scale and geographic reach.
- Atento Brasil: One of the largest contact-center operators in Brazil, serving telecom, healthcare, and financial services clients with omnichannel customer support. Directly comparable service offering but vastly larger scale and broader client base.
- CSU Contact Center: Large Brazilian contact-center and BPO operator serving financial services, healthcare, and retail clients. Comparable to the subject as a general customer-service outsourcer, with healthcare among its verticals and a far larger national footprint than this Unimed-affiliated entity.
Regional players
- Grupo Pulso (Teleperformance affiliate network): Brazilian contact-center and BPO group providing inbound and outbound customer support across multiple verticals. Comparable as a domestic customer-service outsourcer with similar scale-tier positioning.
- Allday Contact Center: Brazilian contact-center provider focused on customer service and back-office support for enterprise clients. Comparable in core service offering and target market, though larger and more diversified than the subject.
- Total Voice (Brasil) Contact Center: Brazilian communications and contact-center provider offering customer service and PBX-style support to enterprise clients. Comparable as a regional customer-contact services provider, though more telecom-infrastructure oriented.
- NeoContact (Brasil/CTIS): Brazilian BPO/contact center providing customer-service outsourcing including for healthcare and insurance verticals. Closely comparable in business model and regional-Brazil focus, though broader in client base.
Market position
Customer concentration
Unimed Central de Atendimento Ao Cliente social profiles
Digital presenceUnimed Central de Atendimento Ao Cliente financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unimed Central de Atendimento Ao Cliente leadership team
Management profileNumber of profiles
Unimed Central de Atendimento Ao Cliente funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unimed Central de Atendimento Ao Cliente M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unimed Central de Atendimento Ao Cliente
What does Unimed Central de Atendimento Ao Cliente do?
Unimed Central de Atendimento Ao Cliente operates a customer service contact center dedicated to handling inquiries, support requests, claims assistance, and member services for Unimed-affiliated healthcare plan customers. The center operates from Mossoró, Brazil with 27 employees and serves as a regional support hub within the broader Unimed healthcare cooperative network.
When was Unimed Central de Atendimento Ao Cliente founded?
Unimed Central de Atendimento Ao Cliente was founded in -1. It employs 11 to 50 people.
Who are Unimed Central de Atendimento Ao Cliente's main competitors?
Broad incumbents on record are Concentrix Brazil, Teleperformance Brazil, Atento Brasil and CSU Contact Center. Regional players are Grupo Pulso (Teleperformance affiliate network), Allday Contact Center, Total Voice (Brasil) Contact Center and NeoContact (Brasil/CTIS).
Does Unimed Central de Atendimento Ao Cliente have an API?
No public API is recorded for Unimed Central de Atendimento Ao Cliente.
What industry is Unimed Central de Atendimento Ao Cliente in?
Unimed Central de Atendimento Ao Cliente's product category is Healthcare Customer Service / Contact Center Services. Its primary akta.pro industry code is BPAAAAAA, General Customer Service & Contact Center Operations, with a secondary code of HLAEALAI, Member Services & Contact Center Operations (TPA). Its NAICS code is 56142 and its SIC code is 8744.