Vaasan Vesi

What Vaasan Vesi does

Vaasan Vesi is a municipal water and wastewater utility owned by the City of Vaasa, operating as a public enterprise (kunnallinen liikelaitos) since 1992 with origins dating to 1915. The company provides drinking water production and distribution, wastewater collection and treatment, and related customer services to over 75,000 inhabitants across Vaasa, parts of Mustasaari, and Maalahti through 11,781 billed service locations connected to a 1,607 km network of water and sewer mains. Core infrastructure includes the Pilvilammen water treatment plant (drawing from the Kyrönjoki river, with new ozonation and activated carbon filtration commissioned December 2025) and the Påttin central wastewater treatment plant, which achieves 98% phosphorus removal and 97% BOD7 removal while recovering 50-60 GWh of district heating annually through a partnership with Vaasan Sähkö.

The business model operates on a full cost-recovery basis with multiple revenue streams: usage-based water fees (€1.95/m³ incl. VAT) and wastewater fees (€2.97/m³), annual basic/meter fees ranging from €130 to €4,800 depending on meter size, one-time connection fees (€4,706.25 for properties ≤500m²), sprinkler system annual fees, and on-demand service charges. Distribution occurs primarily through the Vesitili online customer portal, a physical customer service office in Vaasa, the ePermit electronic submission system for connection planning, and automated SMS disruption alerts via F24.

The company operates within a regulated natural monopoly structure, with no material external shareholders or venture capital backing. Strategic initiatives include the multi-stakeholder Kurikka Deep Groundwater Project with GTK and Kurikan Vesihuolto Oy targeting groundwater sourcing by the 2030s, ongoing digital customer service modernization, and infrastructure renewal funded through retained earnings and municipal oversight.

Name

Vaasan Vesi

Legal name

Vaasan Vesi

Website

https://vaasanvesi.fi

Company type

Private

Founded year

1915

Operating status

Operating

Headcount range

1–10 employees

Short description

Vaasan Vesi is a City of Vaasa-owned municipal water and wastewater utility serving 75,000+ inhabitants across Vaasa, Mustasaari, and Maalahti with water production, wastewater treatment, and related customer services via a 1,607 km network.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utilities

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Reclamation & Reuse Production (Tertiary/Advanced Treatment) (EUANADAD)

akta.pro secondary industry

Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD)

Keywords

• Municipal water utility
• Drinking water supply
• Wastewater treatment services
• Water distribution networks
• Sewer services

Headquarters

HQ city

Vaasa

HQ country

Finland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Water Supply Fees: Usage-based fees charged per cubic meter of water consumed. Billed six times annually as estimated or meter reading invoices. Includes basic/connection fee based on water meter size.
2. Wastewater Treatment Fees: Usage-based fees charged per cubic meter of wastewater treated. Billed together with water supply fees. Revenue helps fund treatment plant operations and environmental compliance.
3. Connection/Membership Fees: One-time connection fees for joining water and sewer networks. Determined by building rights in zoned areas or total floor area in rural zones. Covers cost of physical connection to main network.
4. Basic/Meter Fees: Annual fixed fees based on water meter size (20mm to 100mm). Properties connected only to water or sewer pay 70% of full basic fee. Revenue supports infrastructure maintenance and readiness.
5. Work and Service Fees: Fees for on-demand services including meter reading requests (57€), meter inspections (180€), valve operations for unpaid bills (160€), and excavator work (160€/hour). Charged separately from regular billing.
6. Sprinkler System Fees: Annual fees for fire sprinkler system connections based on sprinkler classification (LH to HHS). Includes actual construction costs for connection point and annual usage fees based on water volume class.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Vaasan Vesi is a municipal water utility that produces and distributes drinking water from the Kyrönjoki river through the Pilvilammen water treatment plant and provides wastewater collection and treatment at the Påttin central facility. It serves residential, commercial, and industrial properties in Vaasa and parts of neighboring municipalities with associated connection, billing, and customer service offerings.

Product overview

Vaasan Vesi is a municipal water utility company operating as a public utility since 1992. The company provides a unified water and wastewater service portfolio comprising three core service areas: water production and distribution, wastewater treatment, and supporting customer services. The core water services include Pilvilammen water treatment plant (treating surface water from Kyrönjoki river) and Påttin wastewater treatment plant. Customer-facing digital services center on Vesitili Online portal (for meter readings, billing, and feedback) and the disruption map. Additional services include network construction, sprinkler connections, remote meter reading, and SMS-based disruption alerts. The company serves over 75,000 inhabitants across Vaasa, parts of Mustasaari, and Maalahti with approximately 1,607 km of combined water and sewer mains.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Distribution Services Production and 24/7 distribution of clean household water to residential, commercial, and industrial customers in the Vaasa service area. Raw water is sourced from the Kyrönjoki river and treated at the Pilvilammen water treatment plant. Includes emergency response and disruption notifications.
• Wastewater Treatment Services Collection, treatment, and purification of sewage water from Vaasa city and parts of Mustasaari and Maalahti municipalities. Treatment process includes preliminary treatment, aeration, clarification, sand filtration, nitrogen removal, phosphorus removal, and discharge to the sea. Achieves 98% phosphorus removal and 97% BOD7 removal.
• Vesitili Online Customer Portal Electronic self-service portal enabling customers to report water meter readings, browse consumption data, view invoices, submit ownership changes, request billing address changes, and send feedback. Requires Suomi.fi authentication for invoice viewing.
• Sprinkler Services
• Connection Services Property connection services including connection information, connection and usage agreements, connection fees, network documentation, and service area management. Connection fee for properties ≤500 m² building rights is €4,706.25 (incl. VAT) for combined water and sewer.
• Property Manager Service (Isännöitsijäpalvelu) Property manager portal integrated into Vesitili allowing property managers (isännöitsijät) to view all managed properties' information with a single login using authentication credentials from Vaasan Vesi customer service.
• SMS Disruption Alert Service SMS-based alert service for water supply disruptions. Automatically sends alerts to Vaasa residents over 16 with public phone numbers, with registration available for non-public numbers, multiple addresses, and email/landline options. Third-party provider F24 delivers messages to mobile carriers.
• Remote Meter Reading Service Automatic meter reading using IoT-enabled water meters enabling billing based on actual consumption without estimated bills. Includes on-demand manual reading service at €71.54 per request for customers who need or fail to submit readings on time.
• Network Construction Services Construction and renovation of water and sewer networks including trenchless rehabilitation methods (pipe jacking/relining), new connections, maintenance, and emergency repairs across the 1,606 km total network.
• ePermit Electronic Service Electronic submission system for water and sewer plans used by property owners and designers. Required for connection applications where no building permit is needed (e.g., sewer-only connections).
• Disruption Map (Häiriökartta) Real-time interactive map showing water supply disruptions in the service area. Displays both planned and sudden service interruptions, maintenance work affecting water supply, and areas under boil-water notices or usage bans. Updated in real-time during disruptions.

Quantifiable outcome

• 98% phosphorus removal efficiency in wastewater treatment (2025)
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• StormossenminorOthers · 1 January 2014Regional waste management company receives sludge from Påttin wastewater treatment plant for digestion. Process produces approximately 800,000 Nm³ (7.7 GWh) biogas annually, converted to vehicle fuel for city buses, and soil amendment for city gardens.
• Vaasan SähköcoreTechnology or Integration · 1 January 2014Vaasa Energy receives wastewater heat recovery from Påttin treatment plant. Heat pump technology extracts thermal energy from treated wastewater (8-17°C) to produce 50-60 GWh district heating annually, sufficient for approximately 2,000 single-family homes.
• Geologian tutkimuskeskus (GTK)coreStrategic or Co-development Partner · 1 January 2013GTK collaborates with Vaasan Vesi, Kurikan Vesihuolto Oy, and Etelä-Pohjanmaan ELY-keskus on the Kurikka Deep Groundwater Project to explore groundwater sources for Vaasa and Kurika's water needs. Project aims to secure water for 150,000 people and food industry in Ostrobothnia region. GTK has conducted geological research since 2013 with multiple project phases.
• Etelä-Pohjanmaan ELY-keskuscoreStrategic or Co-development Partner · 1 January 2013Regional environmental authority co-funds Kurikka deep groundwater research project alongside GTK, Vaasan Vesi, and Kurikan Vesihuolto Oy. Project investigating deep groundwater reserves potentially suitable for municipal water supply.
• Kurikan Vesihuolto OycoreStrategic or Co-development Partner · 1 January 2013Kurikka water utility co-developing deep groundwater project with Vaasan Vesi. Project explores groundwater resources in Kurikka area for potential pipeline to Vaasa, with target of delivering water by 2030s.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Regional players

• HOFOR (Hovedstadsområdets Forsyningsselskab): Danish multi-utility providing water, wastewater, district heating, and gas services to the Copenhagen metropolitan area. Comparable as a Nordic municipal utility with integrated water/wastewater and heat recovery operations analogous to Påttin's district heating output.
• Stockholm Vatten och Avfall: Swedish municipal water, wastewater, and waste management utility serving the Stockholm region. Comparable as a publicly owned integrated water utility in a Nordic regulatory environment, though operating at much larger scale.

Direct peers

• Oulun Vesi: Municipal water utility serving Oulu (~200,000 residents) with surface water treatment and wastewater services. Comparable in serving a major Finnish regional center with similar climate and source water profile to Vaasa.
• Kurikan Vesihuolto Oy: Smaller Finnish municipal water utility actively partnering with Vaasan Vesi on the Kurikka Deep Groundwater Project. Most directly comparable given the joint development of new source water infrastructure.
• Porin Vesi: Municipal water and wastewater utility serving the Pori region on Finland's west coast. Comparable as a coastal Finnish municipal utility with similar surface water treatment and regional service responsibilities.
• Kuopion Vesi: Municipal water utility serving Kuopio (~120,000 residents) with lake-based raw water sources and integrated wastewater treatment. Comparable in scale, regulatory setting, and lake/river surface water treatment approach.
• Helsinki Region Environmental Services Authority (HSY): Finland's largest municipal water and wastewater utility, serving ~1.4 million residents in the Helsinki capital region. Closest direct peer in business model (municipal water utility), regulatory environment, and integrated water/sewer service portfolio.
• Turun Vesihuolto Oy: Water utility serving the Turku region (~190,000 residents) including water production from surface sources, wastewater treatment, and network operations. Direct comparable in geography (coastal Finland), source type, and integrated service model.
• Tampereen Vesi: Municipal water utility serving the Tampere region (~240,000 residents) with drinking water production, wastewater treatment, and network services. Comparable in scale, regulatory structure, and full-service offering to Vaasan Vesi.
• Lahti Aqua Oy: Water utility serving the Lahti region with surface water intake, advanced treatment, and wastewater services. Comparable as a mid-sized Finnish municipal water utility operating under full cost recovery principles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vaasan-vesi

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vaasan Vesi