Victorian Agency for Health Information (VAHI)

What Victorian Agency for Health Information (VAHI) does

The Victorian Agency for Health Information (VAHI) is a Victorian state government agency, established in 2017 and operating under the Department of Health, that delivers transparent health performance, quality, and safety information for the Victorian community and the state's public health system. Headquartered in Melbourne with 32 employees, VAHI serves as the centralised health data and reporting body for Victoria, supporting 83+ public health services and hospitals, 383 listed health services, and 37 mental health services. Its mandate is established under the Victorian Public Health and Wellbeing Act 2008 and operates alongside related entities including Safer Care Victoria, the Department of Health and Human Services, and Health.vic.

VAHI's core products span population health surveillance, patient experience monitoring, incident reporting, hospital data access, and clinical quality registries. The Victorian Population Health Survey (VPHS) and Victorian Healthcare Experience Survey (VHES, administered by Ipsos Public Affairs) collect population- and patient-level data at scale, with VHES having gathered 450,000+ patient responses since 2014 across 100+ health services. The Victorian Health Incident Management System (VHIMS) Central Solution, operational since 1 July 2019, provides web-based incident and feedback management with an evolving API specification (V2.0.6 released June 2026). HOSdata exposes the Victorian Admitted Episodes Dataset (VAED), Victorian Emergency Minimum Dataset (VEMD), and Elective Surgery Information System (ESIS). The Centre for Victorian Data Linkage (CVDL), integrated into the Department of Health in early 2021, maintains the Integrated Data Resource linking nearly 40 datasets monthly and offers the VALT secure research environment. The Clinical Quality Registries Program supports 20 registries across stroke, cardiac, trauma, ICU, and rehabilitation domains. The technology stack relies on Microsoft Power BI for dashboards, Microsoft Azure AD (OAuth 2.0) for authentication, and statutory data standards including ICD-10-AM, ACHI, and AR-DRG via the Victorian ICD Coding Committee.

VAHI operates as a non-commercial public transparency initiative funded by the Victorian Government; no pricing model applies and all outputs are publicly accessible via vahi.vic.gov.au, with authenticated access to linked data through the CVDL for researchers and government departments. Revenue is therefore derived from government appropriations rather than commercial transactions, making the agency structurally a captive monopoly provider within its statutory mandate and dependent on sustained departmental funding for continued operation and platform modernisation.

Name

Victorian Agency for Health Information (VAHI)

Legal name

Victorian Agency for Health Information

Website

https://vahi.vic.gov.au

Company type

Private

Operating status

Operating

Short description

Victorian state government agency under the Department of Health that collects, links, and publishes health performance, patient experience, and population health data for Victoria's public health system and community.

Ownership category

akta.pro rank

Product category

Health Information Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Health Care and Social Assistance (62), Web Search Portals, Libraries, Archives, and Other Information Services (5192)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Real-World Data (RWD) Platforms & Clinical Data Curation (HLACAIAJ)

akta.pro secondary industries

Data Governance, Standards & Interoperability (ICD, HL7/FHIR, LOINC, SNOMED) (HLAJAJAM), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ)

Keywords

• Health information services
• Health performance reporting
• Health data linkage
• Patient experience surveys
• Incident management systems

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Distribution channels3 records

Marketing channels3 records

Core offering

VAHI is a Victorian state government agency that collects, analyses, and publishes transparent health performance data and information across Victoria's public health system. The agency operates data collection programs (VAED, VEMD, ESIS, VINAH, VPHS, VHES, VHIMS), runs the Centre for Victorian Data Linkage providing linked data services, and publishes public-facing performance dashboards and reports covering quality, safety, patient experience, and population health.

Product overview

The Victorian Agency for Health Information (VAHI) operates as a unified health data and reporting platform rather than a single commercial product. Its portfolio comprises multiple interconnected products: the Victorian Health Services Performance portal provides the core public-facing dashboard for health service quality and safety data; the Victorian Population Health Survey (VPHS) and Victorian Healthcare Experience Survey (VHES) collect population and patient experience data; Clinical Quality Registries monitor care quality across 20 clinical domains; HOSdata provides hospital data access; the Centre for Victorian Data Linkage (CVDL) offers data linkage services; VHIMS manages incident reporting; and Clinical Coding and Classifications ensures standardized health data classification. These products share the common purpose of providing transparent health performance data to the Victorian community while supporting planning, policy, and quality improvement.

Differentiator

Problem solved

Functional benefit

Products and services

• Victorian Health Services Performance A comprehensive reporting portal providing quality and safety performance data for Victoria's public health services and hospitals, covering ambulance services, dental care, emergency care, hospital admission and discharge, mental health, patient experience, planned surgery, quality and safety, safety culture, and specialist clinics.
• Victorian Health Incident Management System (VHIMS) Central Solution A standardised dataset and web-based management system for collecting clinical and occupational health and safety incidents, near misses and hazards across all Victorian public health services. Includes incident module, feedback module, action component with to-do list, and administration component.
• Centre for Victorian Data Linkage (CVDL) Victoria's specialist data linkage unit providing data linkage services to researchers and Victorian Government departments. Maintains the Victorian Linkage Map (VLM) and Integrated Data Resource (IDR) with almost 40 linked datasets and offers VALT secure research environment for linked data analysis.
• Victorian Healthcare Experience Survey (VHES) A statewide patient experience monitoring and reporting program collecting feedback from over 450,000 patients since 2014, surveying adult and paediatric patients across acute, outpatient, palliative care, ambulance, and community settings in over 100 health services. Administered by Ipsos Public Affairs.
• Victorian Population Health Survey (VPHS) An annual population health surveillance program that collects information about the health, lifestyle and wellbeing of adult Victorians aged 18 years and older. Operates on a three-year cycle with state-level (7,500 sample) and LGA-level (34,000 sample) surveys.
• Clinical Quality Registries Program A program supporting 20 clinical registries that systematically monitor quality of healthcare within specific clinical domains. Includes registries for stroke (AuSCR), cardiac outcomes (VCOR), trauma (VSTR), intensive care (ANZICS APD), and rehabilitation (AROC).
• HOSdata - Victorian Hospital Data Reports A data reporting system providing access to Victorian Admitted Episodes Dataset (VAED), Victorian Emergency Minimum Dataset (VEMD), and Elective Surgery Information System (ESIS) for health services, researchers, and policymakers.
• Clinical Coding and Classifications Clinical coding standards and classifications including ICD-10-AM, ACHI, and AR-DRG for admitted care. Includes Victorian ICD Coding Committee (VICC) for coding queries, education resources, and Victorian additions to Australian Coding Standards.
• Emergency Department Wait Time Reporting Public-facing dashboard showing estimated median time to treatment for non-urgent emergency department patients across Victorian hospitals. Wait times are updated daily to give an indication of current ED waiting times.
• Hospitals and Health Services Directory Searchable directory of Victorian hospitals and health services with filter options by distance, health service type, location (metropolitan/regional/rural), and public/private status. Covers 383 health services across Victoria.
• Mental Health Services Directory Searchable directory of Victorian mental health services filtered by age group (child/adolescent, adult, aged persons) with alphabetical navigation. Covers 37 mental health services across Victoria.
• Mental Health and Wellbeing Report A system activity report providing regular information on publicly-funded mental health and alcohol and other drug treatment services in Victoria, detailing service activity across adult, older persons, child youth and adolescent populations with four-week moving averages.

Quantifiable outcome

• 97% positive overall experience rating for ambulance services in 2018-19
• +3 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Ipsos Public AffairscoreStrategic or Co-development PartnerIpsos Public Affairs administers the Victorian Healthcare Experience Survey (VHES) program on behalf of the Department of Health. This partnership enables systematic collection of patient experience data across Victorian public health services.
• TKW ResearchcoreStrategic or Co-development PartnerTKW Research is an independent agency working on behalf of the Department of Health to conduct the Victorian Population Health Survey 2025 via telephone interviews with adults across Victoria.
• Bendigo HealthminorGTM or Marketing PartnerBendigo Health created a video tutorial on how to use the 2023 VPHS Dashboard, helping Local Municipal Public Health Units navigate population health data.
• Safer Care VictoriacoreStrategic or Co-development PartnerPartnership between Safer Care Victoria and Deakin University to improve communication between patients and emergency department staff through training programs that focus on patient-centered care.
• Victorian Aboriginal Community Controlled Health Organisation (VACCHO)coreStrategic or Co-development PartnerConsulted in developing additional questions pertaining to connection to culture included in the 2017 VPHS survey for Aboriginal Victorians.
• Centre of Excellence for Aboriginal HealthminorGTM or Marketing PartnerImage courtesy partnership for Ambulance Victoria's cultural safety program documentation showing Aboriginal youth engagement.
• Department of Health and Human Services VictoriacoreOthersRelated government department; DHHS.vic provides information on health, wellbeing and safety for all Victorians. VAHI operates within the departmental structure.
• Commonwealth FundminorStrategic or Co-development PartnerInternational health policy survey organisation that oversampled Victoria in 2016 for the International Health Policy Survey of Adults, enabling national and international health system comparisons.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bureau of Health Information (NSW): NSW's independent statutory agency that reports on health system performance and patient experience, operating a near-identical mandate to VAHI at the state level in Australia. Direct functional comparison across hospital performance reporting and patient surveys.
• Health Quality & Safety Commission New Zealand: New Zealand's national body for quality and safety improvement in healthcare. Comparable in producing quality and safety markers, mortality reviews, and consumer engagement surveys across public health services.
• Healthcare Improvement Scotland: Scotland's national improvement body for healthcare quality. Comparable in delivering independent quality assurance, performance assessment, and evidence-based reporting across a public health system.
• Australian Commission on Safety and Quality in Health Care (ACSQHC): Australia's national body leading safety and quality in healthcare, closely aligned with VAHI's quality monitoring and VHIMS mandate. Partners with state agencies including VAHI on national standards implementation.
• Agency for Clinical Innovation (NSW): NSW's lead agency for clinical innovation and improvement, supporting clinical networks, guidelines, and model of care design. Comparable in partnering with public health services on quality improvement initiatives.
• Health Statistics NSW: NSW's interactive population health data platform providing comparable public-facing dashboards on population health indicators. Closely aligned with VAHI's VPHS dashboard approach.

Broad incumbents

• Australian Institute of Health and Welfare (AIHW): Australia's national agency for health and welfare statistics, operating one layer above VAHI. Comparable in producing population health surveys, hospital data reports, and clinical registries, but at federal scope across all states.
• Canadian Institute for Health Information (CIHI): Canada's independent not-for-profit health data agency providing comparable health system performance reporting, clinical registries, and population health analytics. Operates similar data linkage and reporting functions at national scale.
• NHS England (formerly NHS Digital): UK body that historically operated as the national health information and data platform for the NHS, providing comparable hospital episode statistics, clinical registries, and population health reporting functions.

Others

• National Health Performance Authority (Australia, defunct - functions now within AIHW): Historically Australia's national body for comparable health performance reporting; functions now reside within AIHW. Provides historical precedent for state-level agencies whose mandates have been subsumed into national bodies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Victorian Agency for Health Information (VAHI)