VETERINARY EMERGENCY & REFERRAL CENTER OF HAWAII

What VETERINARY EMERGENCY & REFERRAL CENTER OF HAWAII does

Veterinary Emergency & Referral Center of Hawaii (VERC) is a 24-hour emergency and specialty veterinary hospital located at 345 N. Nimitz Highway in Honolulu, serving Kaimuki, Hawaii Kai, Manoa, Liliha, and surrounding communities across Oahu, with additional reach to neighbor islands via interisland patient transportation services. It is described as the most comprehensive and progressive veterinary emergency care provider in Hawaii, operating 365 days per year as the state's primary after-hours and referral destination.

The hospital's clinical platform centers on advanced diagnostic and treatment capabilities uncommon in general veterinary practice, including on-site CT, MRI, ultrasound, echocardiography, fluoroscopy, interventional radiology (tracheal and urethral stenting), endoscopy, and an in-house animal blood bank. Specialty service lines span Cardiology, Internal Medicine, Oncology (chemotherapy and melanoma vaccine), Neurology, Surgery (soft tissue, orthopedic, arthroscopy, laparoscopic), Diagnostic Imaging, Physical Rehabilitation (acupuncture, underwater treadmill), and Integrative Medicine. The hospital holds Fear Free Certified Practice designation, indicating training in low-stress handling protocols.

VERC monetizes through transaction-fee billing across emergency walk-ins, specialist referrals from primary care veterinarians, diagnostic imaging, oncology treatments, and rehabilitation services. Go-to-market combines 24/7 direct emergency intake with a referral-based specialty pipeline managed through the rVetLink veterinary portal and a client-facing EzyVet portal for record access and communication. The hospital is privately held, owned by National Veterinary Associates (NVA) and operated within the Ethos Veterinary Health network, gaining access to Ethos Discovery research, VetBloom continuing education, and shared clinical best practices across the broader hospital portfolio.

Name

VETERINARY EMERGENCY & REFERRAL CENTER OF HAWAII

Legal name

Veterinary Emergency and Referral Center of Hawaii

Website

https://verchawaii.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

VERC is a 24/7 emergency and specialty veterinary hospital in Honolulu offering advanced diagnostics (CT, MRI, interventional radiology) and multi-specialty care (cardiology, oncology, neurology, surgery) to pet owners across Hawaii and through referrals from primary care veterinarians.

Ownership category

akta.pro rank

Product category

Veterinary Emergency and Specialty Hospital Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

akta.pro primary industry

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)

Keywords

• Emergency veterinary care
• Veterinary specialty services
• Veterinary diagnostic imaging
• Veterinary surgery
• Veterinary oncology

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: 24/7 emergency care for pets including triage, critical care, and life-saving treatments available around the clock.
2. Specialty Veterinary Services: Specialty services including Cardiology, Internal Medicine, Oncology, Neurology, Surgery, Diagnostic Imaging, and Physical Rehabilitation provided through veterinarian referrals.
3. Diagnostic Imaging Services: Advanced imaging services including CT, MRI, ultrasound, echocardiography, and radiography performed on-site.
4. Chemotherapy and Oncology Treatments: Cancer treatment services including chemotherapy and melanoma vaccine.
5. Physical Rehabilitation: Rehabilitation services including acupuncture, underwater treadmill, and therapeutic exercises.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

VERC is a 24-hour emergency and specialty veterinary hospital serving Honolulu and surrounding communities. It delivers round-the-clock emergency and critical care alongside multi-specialty services including Cardiology, Internal Medicine, Oncology, Neurology, Surgery, Diagnostic Imaging, Physical Rehabilitation, and Interventional Radiology, supported by on-site advanced imaging (CT, MRI, ultrasound, echocardiography, fluoroscopy, endoscopy) and an on-site animal blood bank.

Product overview

VERC is a 24-hour emergency and specialty veterinary hospital offering comprehensive animal care through multiple specialized service lines. The hospital operates as a unified emergency and referral center providing 24/7 Emergency & Critical Care as the foundational service, supplemented by specialty departments including Cardiology, Neurology, Oncology, Surgery, Internal Medicine, and Physical Rehabilitation. Diagnostic capabilities include on-site CT, MRI, Ultrasound, and Endoscopy. The hospital also offers Integrative Medicine combining western and holistic approaches, maintains an on-site Blood Bank for transfusions, and holds Fear Free certification for low-stress patient care. Treatment services span chemotherapy, melanoma vaccine therapy, interventional radiology (stenting, fluoroscopy), and surgical procedures from soft tissue to orthopedic and laparoscopic surgery.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency & Critical Care 24-hour emergency and critical care veterinary services available 365 days per year for urgent and life-threatening conditions in pets. Open to walk-in patients in Honolulu.
• Cardiology Specialty cardiology service for pets with heart and cardiovascular conditions, including echocardiography and EKG diagnostics.
• Internal Medicine Specialty internal medicine service for diagnosis and management of complex medical conditions affecting internal organs and systems.
• Oncology Cancer diagnosis and treatment including chemotherapy and melanoma vaccine therapy for pets.
• Neurology Specialty neurology service for diagnosis and treatment of neurological conditions including spinal cord and brain disorders.
• Surgery Advanced surgical services including soft tissue surgery, orthopedic procedures, liver lobectomy, arthroscopy, and minimally invasive laparoscopic surgery.
• Diagnostic Imaging Advanced diagnostic imaging including CT, MRI, ultrasound, echocardiography, and radiography for comprehensive diagnostic evaluation.
• Interventional Radiology Minimally invasive image-guided procedures including fluoroscopy for diagnostic and therapeutic interventions, including tracheal and urethral stenting.
• Physical Rehabilitation Physical therapy and rehabilitation services including acupuncture, underwater treadmill, and therapeutic exercises for post-surgical recovery and chronic conditions.
• Integrative Medicine Whole-pet care combining western medicine with holistic approaches including acupuncture, nutrition, nutraceuticals, pain management, veterinary spinal manipulation (VSMT), and platelet replacement therapy.
• Blood Bank On-site animal blood bank (Animal Blood Bank of Hawaii) providing transfusion medicine services for emergency and critical care patients.

Quantifiable outcome

• Specialists work together to diagnose and treat pets, ensuring the right experts are involved at every step, supporting efficient treatment planning and a tailored approach to each pet's unique needs

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Ethos Veterinary HealthcoreStrategic or Co-development PartnerVERC is part of the Ethos Veterinary Health network of hospitals. Ethos provides access to research through Ethos Discovery, continuing education via VetBloom, and shared best practices across the hospital network. The partnership enables VERC to participate in clinical trials and access advanced veterinary knowledge.
• National Veterinary Associates (NVA)coreOthersNVA is the parent company that owns and operates VERC along with other veterinary hospitals. NVA's privacy policy governs data collection and processing for VERC's website and services.
• VetBloomminorChannel Partner/ Reseller/ DistributorOnline continuing education platform offered through the Ethos network for veterinary professionals. VERC directs referring veterinarians and their own staff to VetBloom for CE courses.
• Ethos DiscoveryminorStrategic or Co-development PartnerResearch division of Ethos Veterinary Health focused on advancing veterinary medicine through clinical studies and evidence-based research. VERC participates in clinical trials and research initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• DoveLewis Veterinary Emergency & Specialty Hospital: Nonprofit 24/7 emergency and specialty veterinary hospital in Portland, OR offering emergency, critical care, surgery, internal medicine, oncology, and radiology — directly comparable single-market specialty hospital model.
• MedVet: Veterinary-owned network of emergency and specialty veterinary hospitals providing 24/7 emergency care, surgery, internal medicine, oncology, and neurology — same specialty-plus-emergency model as VERC.
• Ethos Veterinary Health: Parent specialty network to which VERC belongs; operates multiple emergency and specialty veterinary hospitals with shared clinical, research, and CE infrastructure — sister-hospital peer with identical service-line DNA.
• BluePearl Pet Hospital: National network of emergency and specialty veterinary hospitals offering 24/7 emergency care plus board-certified specialty services — directly comparable operating model to VERC, just at much larger scale.
• Pet Emergency & Specialty Center (San Diego): Independent emergency and specialty veterinary hospital offering 24/7 emergency care, surgery, internal medicine, oncology, and advanced diagnostics — directly comparable single-site specialty hospital.

Regional players

• Veterinary Specialty Hospital (VSH): Multi-location emergency and specialty veterinary practice in San Diego — comparable specialty hospital model but on the mainland US rather than Hawaii.
• Pacific Veterinary Specialists & Emergency Service: Emergency and specialty veterinary hospital based in Capitola/Monterey, California — comparable operating model but serves a different West Coast geography.

Broad incumbents

• VCA Animal Hospitals: Large Mars-owned network combining general practice with specialty and emergency services — broader portfolio but includes emergency/specialty hospitals directly overlapping VERC's offerings.
• Animal Medical Center (NYC): Large non-profit veterinary teaching hospital providing 24/7 emergency and a full spectrum of specialty services — comparable comprehensive specialty hospital, though at much larger academic scale.

Others

• National Veterinary Associates (NVA): Parent company and operator of VERC; NVA owns and operates a large portfolio of veterinary hospitals across the US — relevant as the corporate parent and ecosystem participant but not a service-level competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/veterinary-emergency-&-referral-center-of-hawaii-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VETERINARY EMERGENCY & REFERRAL CENTER OF HAWAII