VET CENTRAL PTE. LTD.

What VET CENTRAL PTE. LTD. does

Vet Central Pte. Ltd. is a privately-held veterinary clinic operating two locations in Singapore — Toa Payoh (Blk 69 Lorong 4 Toa Payoh) and Swan Lake (9 Swan Lake Avenue) — providing general and specialized veterinary care for dogs, cats, and exotic pets including rabbits, guinea pigs, hamsters, rats, and gerbils. The clinic fields 7 veterinarians with internationally-sourced training (Australia, US, UK), including Fear Free certified practitioners and specialists in exotic pet medicine, supported by a Practice Manager and approximately 16 veterinary nurses and support staff. Service offerings span consultation, surgery, sterilization, advanced dentistry (including COHAT and rabbit/small mammal dental procedures), and diagnostic imaging — notably including Cone Beam Computed Tomography (CBCT), digital radiography, digital dental radiography, ultrasound, and tonometry — supplemented by K-Laser Class IV therapy, tele-consultation via Zoom/WhatsApp, and an AVS-registered e-Vet Dispensary on Shopify.

Revenue is generated through six identifiable streams: in-person consultation and treatment services, surgical procedures, specialized dental services, e-commerce sales of prescription diets and medications (Hill's, Royal Canin, Pro Plan, EmerAid, MP Labo), subscription Wellness Club plans for dogs, cats, and rabbits starting at S$250, and tele-consultations. Pricing for clinical services is not publicly disclosed, and the practice accepts PayNow, Visa, Mastercard, American Express, and UnionPay. The clinic operates as a direct-to-consumer practice with appointment-based booking via EzyVet and walk-in surcharges, augmented by a B2B CBCT referral channel for other veterinary clinics and a visiting specialist program that brings in internationally board-certified consultants.

Vet Central is independently owned with no disclosed parent company, no funding rounds, no institutional investors, and no patent or trademark portfolio. The company has been operating since at least 2016, holds a 4.5-star Google rating across 191 reviews, and markets primarily through organic social (Instagram, Facebook), WhatsApp, its own website, and customer testimonials. The wellness plans and CBCT referral service represent the most strategic commercial differentiation from a typical single-city independent veterinary clinic.

Name

VET CENTRAL PTE. LTD.

Legal name

Vet Central Pte. Ltd.

Website

https://vetcentral.com.sg

Company type

Private

Operating status

Operating

Short description

Vet Central Pte. Ltd. is a privately-held Singapore veterinary clinic operating two locations in Toa Payoh and Swan Lake, offering consultation, surgery, advanced dentistry, CBCT imaging, exotic pet care, tele-consultation, and an AVS-registered e-commerce dispensary for individual pet owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH)

Keywords

• Veterinary clinic services
• Exotic pet care
• Veterinary diagnostics
• Veterinary dentistry
• Small mammal medicine

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Consultation and Treatment Services: Revenue from in-person consultations, physical health checks, vaccinations, microchip implantation, and medical treatments. Services include exotic pet care, senior care, pain management, and diagnostic imaging.
2. Surgical Procedures: Revenue from sterilization, soft tissue surgery (cystotomy, splenectomy, mass removal, foreign body removal, wound stitching), and dental surgeries including COHAT procedures.
3. Specialized Dental Services: Complete Oral Health Assessment and Treatment (COHAT), periodontal disease treatment, dental cleanings, scaling and root planing, extractions, gingival flap surgery, gingivectomy, root canal treatment, enamel restoration, and rabbit/small mammal dental procedures including trim and file and osteotomy.
4. E-commerce Pet Products: Online shop selling prescription diets (Hill's, Royal Canin, Pro Plan), pet medications, supplements, and health products. Brands include MP Labo, EmerAid, and various dermatology and joint health supplements. Home delivery with free shipping for orders over $180.
5. Wellness Club Membership Plans: Subscription-style wellness plans for dogs, cats, and rabbits providing savings on services and preventative care. Plans include physical examinations, diagnostic tests, and discounts on ongoing care products.
6. Tele-consultation Services: Remote veterinary consultations via Zoom or WhatsApp video. Payment via PayNow to secure appointment slots. Medication delivery available with $10 delivery fee.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Vet Central is a multi-doctor veterinary clinic group in Singapore operating two physical branches (Toa Payoh and Swan Lake) that delivers general and exotic pet consultations, surgery and sterilisation, comprehensive dentistry (COHAT and specialised small mammal dental work), advanced imaging (CBCT, digital X-ray, ultrasound), and in-house laboratory diagnostics. The practice also offers tele-consultation services via Zoom or WhatsApp and runs an AVS-registered e-Vet Dispensary selling prescription diets, medications, and supplements, alongside Wellness Club subscription plans for dogs, cats, and rabbits.

Product overview

Vet Central Pte Ltd operates as a veterinary clinic platform offering both in-person clinical services and an online e-commerce dispensary. The core offering consists of veterinary consultation services covering general checkups, vaccinations, surgery, dentistry, diagnostic imaging (including advanced CBCT scanning), and specialized exotic pet care. Add-on services include K-Laser Therapy for pain management and rehabilitation, tele-consultation for remote care, and Wellness Club subscription plans for preventive healthcare. The company operates an AVS-registered e-Vet Dispensary through a Shopify-powered online shop, selling prescription diets from major brands (Hill's, Royal Canin, Pro Plan, EmerAid) and veterinary pharmaceutical products (MP Labo, Dechra, various supplements). The business model combines traditional veterinary service delivery with e-commerce to provide comprehensive pet healthcare.

Differentiator

Problem solved

Functional benefit

Products and services

• Veterinary Consultation Services General and specialised veterinary consultations covering physical health checks, vaccinations, microchip implantation, puppy/kitten care, exotic pet care, parasite prevention, senior care, and pain management for pet owners in Singapore.
• Exotic Pet Care Services Specialised veterinary care for rabbits, guinea pigs, hamsters, rats, and gerbils, including wellness exams, vaccinations, dental care, nutritional counselling, diagnostic tests, and surgery procedures tailored for small mammals.
• In-House Diagnostic Services Comprehensive in-clinic diagnostic capabilities including biochemistry and hematology blood tests, urine and fecal analysis, microscopy, digital radiography, digital dental radiography, ultrasound, and tonometry for eye pressure measurement.
• Surgery & Sterilisation Services Soft tissue surgical procedures including cystotomy, splenectomy, mass removal, foreign body removal, wound stitching, and sterilisation (spay/neuter) for dogs, cats, and small mammals.
• Dentistry Services Comprehensive oral health assessment and treatment (COHAT), periodontal disease treatment, dental cleaning, scaling and root planing, extractions, gingival flap surgery, gingivectomy, root canal treatment, enamel restoration, and specialised rabbit and small mammal dental care including odontogenic abscess treatment and malocclusion management.
• Cone Beam Computed Tomography (CBCT) Referral Service Advanced 3D imaging service using cone-shaped X-ray beam to produce high-resolution images of skull and body structures, used for detailed diagnostic imaging of head, neck, and oral cavity conditions across multiple species; also offered as a referral service to external veterinary clinics.
• K-Laser Therapy Class IV laser therapy treatment that promotes healing, alleviates pain, and reduces inflammation, used for conditions including sore hocks, rhinitis, osteoarthritis, hip dysplasia, muscle strains, ligament sprains, inflammatory conditions, and post-surgical recovery.
• Tele-Consultation Service Remote veterinary consultation service conducted via Zoom or WhatsApp video, suitable for follow-up appointments, medication refills, chronic condition management, behavioural consultations, and general health and wellness discussions; medication delivery available with a $10 fee.
• Wellness Club Plans Preventive healthcare subscription plans for dogs, cats, rabbits, and small mammals starting from $250, offering physical examinations, diagnostic tests, and discounts on vaccinations, diagnostic tests, and preventative healthcare products.
• AVS-Registered Online E-Vet Dispensary Online storefront selling veterinary-approved prescription diets (Hill's, Royal Canin, Pro Plan Vet Diets, EmerAid) and pharmaceutical and supplement products (MP Labo and others) with island-wide delivery, free for orders over $180.

Quantifiable outcome

• Wellness plans valid for 6 months with 10% off vaccinations, 5% off diagnostic tests, and 10% off preventative healthcare products
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Dr Jerzy Gawor (Visiting Specialist)minorStrategic or Co-development Partner · 26 October 2026Dr Jerzy Gawor, Diplomate of American Veterinary Dental College (AVDC) and European Veterinary Dental College (EVDC), visits Vet Central from October 26-29, 2026 to provide specialized dental services. He specializes in dentistry, head and neck surgery, and oncology with hundreds of advanced dentistry procedures annually.
• Dr Charly PignonminorStrategic or Co-development PartnerDr Charly Pignon, EBVS Specialist in Small Mammals Medicine and Surgery, provides expert guidance on exotic mammal cases. Former member of European College of Zoological Medicine Executive Committee. Specializes in pain management and endoscopy in exotic medicine.
• Dr Vladimir JeklminorStrategic or Co-development PartnerDr Vladimir Jekl, Associate Professor and exotic companion mammal dentistry specialist, provides consultation support for complex exotic pet cases. Published over 400 articles in veterinary journals and co-owner of Jekl & Hauptman Veterinary Clinic.
• Dr Minh HuynhminorStrategic or Co-development PartnerDr Minh Huynh, dual board-certified in ECZM and ACZM with Royal College of Veterinary Surgeons recognition. Provides expertise in advanced diagnostic imaging with focus on CT scanning. Served at UC Davis 2023-2024.
• Hill's Pet NutritioncoreChannel Partner/ Reseller/ DistributorVet Central is an authorized reseller of Hill's prescription diet products including Hill's Canine and Feline prescription formulas for various conditions.
• Royal CanincoreChannel Partner/ Reseller/ DistributorVet Central is an authorized reseller of Royal Canin prescription diet products for dogs and cats.
• Purina Pro Plan Vet DietcoreChannel Partner/ Reseller/ DistributorVet Central is an authorized reseller of Purina Pro Plan Veterinary Diets including NF Kidney Function, EN Gastrointestinal, and Urinary formulas.
• MP LabocoreChannel Partner/ Reseller/ DistributorVet Central is an authorized reseller of MP Labo veterinary products including Lacri+, Fiberact, Sensiderm, Dermidine, and Anxivet.
• EmerAidminorChannel Partner/ Reseller/ DistributorVet Central is an authorized reseller of EmerAid emergency and critical care nutrition products for herbivores, felines, and canines.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mount Pleasant Veterinary Group: One of the largest and most established veterinary groups in Singapore with multiple clinics, 24/7 emergency services, and a broad range of veterinary specialties. Directly comparable multi-location general practice and specialty competitor in the same Singapore market.
• Advanced Vet Care (AVC) Singapore: Specialty referral hospital in Singapore offering emergency, internal medicine, surgery, oncology, and advanced diagnostics. Comparable as a specialty referral center in the same geography.
• The Animal Doctors: Multi-doctor Singapore veterinary practice providing general and specialist services across multiple locations. Comparable independent group practice competing for the same pet owner segment.
• Beecroft Bird & Reptile Hospital: Singapore veterinary clinic specializing in birds, reptiles, and exotic pets. Closest direct comparable for Vet Central's exotic companion animal segment, including rabbits and small mammals.
• Westside Emergency Veterinary Clinic: Singapore after-hours emergency and specialty veterinary clinic. Comparable for emergency/advanced services and for the referring-vet ecosystem Vet Central's CBCT serves.
• iVet Singapore: Multi-location Singapore veterinary group offering general practice, surgery, and preventive care. Comparable for general pet clinic services and competitive positioning in Singapore.
• Animal Wellness Centre Singapore: Singapore veterinary practice offering consultation, surgery, and preventative health services. Comparable general practice competitor in the local market.
• VES Hospital (Veterinary Emergency & Specialty): Singapore emergency and specialty veterinary hospital providing referral-level services. Comparable as a specialty referral destination and competitor for complex cases.

Emerging players

• Pet Wellness Clinics: Smaller or newer Singapore vet clinics offering wellness-focused services. Comparable for wellness-plan-driven preventive care models and customer retention approaches.

Others

• IDEXX Laboratories: Global leader in veterinary diagnostics and lab services. Comparable as an ecosystem participant providing in-house lab and imaging technology underpinning modern vet clinic operations like Vet Central.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/vetcentralsingapore/?rf=916822551740459
• Instagraminstagram.com/vetcentralsingapore

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VET CENTRAL PTE. LTD.