Veterinary Emergency & Referral Center

What Veterinary Emergency & Referral Center does

Veterinary Emergency & Referral Center (VERC) operates a single, 24/7/365 emergency and specialty veterinary hospital in Pensacola, Florida, serving pet owners and referring veterinarians across the Emerald Coast region (Pensacola, Destin, Gulf Breeze, Fort Walton Beach). Originally founded in 1982 as the Pensacola Animal Emergency Clinic, the hospital rebranded to VERC in 2003 and relocated to a purpose-built, state-of-the-art facility at 4800 N. Davis Highway in 2007. The hospital is the only 24-hour emergency and specialty animal hospital in Pensacola, employing 27 staff including multiple DVMs, a CVPM-certified Hospital Director, a Client Service Manager, a Referral Relationship Manager, and a CVT-led inventory function.

VERC's product surface is intentionally narrow: emergency care services for dogs and cats (trauma, toxic exposure, respiratory distress, seizures, surgical emergencies) and advanced in-house diagnostic imaging including digital radiography, ultrasound, and FAST scan (Focused Assessment with Sonography for Trauma). The hospital does not offer general practice or retail services. Its go-to-market is hybrid — direct walk-in emergency access for pet owners (call-ahead encouraged) combined with a formal B2B referral channel from 130+ primary care veterinary hospitals coordinated through the rVetLink referral portal.

The business model is professional services with payment required at time of service. Pricing is not publicly disclosed. VERC accepts all major credit cards, cash, and integrates with CareCredit and Scratch Pay to provide client financing options. The company is owned by National Veterinary Associates (NVA), a private-equity-backed veterinary hospital operator, and functions as an operating entity within NVA's portfolio rather than an independent venture; ownership percentages, capital structure, and investor identities are not disclosed in available source material.

Name

Veterinary Emergency & Referral Center

Legal name

National Veterinary Associates (NVA)

Website

https://vetemergencycenter.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

VERC operates a single 24/7 emergency and specialty veterinary hospital in Pensacola, Florida, serving dog and cat owners and accepting referrals from 130+ primary care veterinary hospitals across the Emerald Coast region, and is owned by National Veterinary Associates (NVA).

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

Veterinary Emergency & Critical Care Hospitals (HLAMACAA), Veterinary Imaging, Surgery & Specialty Referral Centers (AFAEANAG)

Keywords

• Emergency veterinary care
• Veterinary diagnostic imaging
• Specialty animal hospital
• Pet emergency services
• Veterinary referral services

Headquarters

HQ city

Pensacola, Florida

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Emergency Veterinary Services: Emergency and urgent care services for dogs and cats available 24/7, 365 days a year. Payment is required at time of service.
2. Diagnostic Imaging Services: Advanced in-house diagnostic imaging including digital radiographs, ultrasound, and FAST scans for accurate diagnosis of injuries and conditions.
3. Specialty Referral Services: Specialty veterinary services provided by referral from primary care veterinarians, including overnight and weekend care for transfer cases requiring continuous monitoring.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

VERC operates as Pensacola's only 24-hour emergency and specialty animal hospital, providing 24/7/365 emergency veterinary care for dogs and cats along with advanced in-house diagnostic imaging (digital radiographs, ultrasound, FAST scans) and laboratory diagnostics. The hospital collaborates with primary care veterinarians to deliver specialty care and accepts referrals from over 130 veterinary hospitals across the Emerald Coast region.

Product overview

Veterinary Emergency & Referral Center (VERC) operates as a single-facility emergency and specialty veterinary hospital offering two primary service lines: Emergency Care Services (24/7 emergency treatment for dogs and cats) and Advanced Diagnostics/Diagnostic Imaging (in-house imaging including digital radiographs and FAST scans). The hospital does not offer general practice services, focusing entirely on urgent care and specialized veterinary medicine with no retail pet products.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care Services 24/7/365 emergency veterinary care for dogs and cats handling critical situations including trauma, toxic exposure, life-threatening illnesses, snake bites, respiratory distress, seizures, and surgical emergencies. Open to walk-ins with no appointment required.
• Advanced Diagnostics / Diagnostic Imaging In-house diagnostic imaging services including digital radiographs (X-rays) for assessing bones, joints, and internal organs, ultrasound imaging, and FAST scan (Focused Assessment with Sonography for Trauma) for rapid emergency evaluation. In-house laboratory provides fast, accurate diagnostic results.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• ADA Site Compliance (ADASC)minorOthersNVA has engaged ADA Site Compliance (ADASC) as a third-party accessibility partner to perform auditing of the website, including analysis of current structure and accessibility of content, ensuring the website is directly accessible and compliant with WCAG guidelines.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Market position

Strengths1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/veterinary-emergency-&-referral-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veterinary Emergency & Referral Center