Ajuntament de Vic

What Ajuntament de Vic does

Ajuntament de Vic is the municipal government of the city of Vic, located in the comarca of Osona, Catalonia, Spain, functioning as a public administrative body under Spanish national law and Catalan regional autonomy. The entity provides comprehensive municipal services including education, social welfare, urban planning, public safety, culture, sports, employment, and citizen attention to the residents of Vic, with an elected mayor (Albert Castells Vilalta, Junts per Vic - Compromís Municipal) and a multi-party council formed after the 2023 municipal elections. Its operational scope is organized around a headquarters at C. Ciutat, 1 in Vic (Barcelona province) and a network of citizen service offices including the Oficina d'Atenció a la Ciutadana (OAC) and the Oficina Municipal d'Acollida (OMA), supported by 140 municipal employees and two wholly-owned autonomous organisms for fairs/markets and urban services.

The entity's core digital product surface is an electronic administration platform built on Plone content management, comprising the Seu Electrònica (electronic administrative headquarters at seuelectronica.vic.cat), the Carpeta Ciutadana (citizen document folder), the Demaneu hora appointment scheduling system (demaneuhora.vic.cat), the Portal de Transparència (transparency portal under Llei 19/2014), the eFactura electronic invoicing system, and the Bústia Ciutadana citizen mailbox. Additional service offerings include municipal youth services (Vicjove), municipal employment (Vic Ocupaciò), sports facilities (CEM Patí Vic), cultural programming and agenda (Agenda Cultural), the Escola de Música i Conservatori, municipal nursery schools (Escoles Bressol), and environmental monitoring tools (air quality, weather, webcam). The platform achieved conformity certification under Spain's National Security Scheme (Esquema Nacional de Seguretat RD 311/2022) and integrates accessibility tooling via ReadSpeaker and web analytics via Google Analytics. Annual service scale includes 827,700 people served, 116,100 electronic procedures, 281,300 manageable citizen portal incidents, 257,200 newsletter subscribers, and 12,200 phone interactions.

The entity's revenue model is public-sector rather than commercial: municipal operations are funded through transaction-based municipal taxes (IBI property tax, commercial licenses, service fees collected from citizens and businesses) and recurring government transfers from central and Catalan regional authorities. Services at the citizen attention office (OAC) are provided free of charge. The entity serves three primary segments — citizens (residents requiring public administration services, civil documentation, social assistance, community programs), local businesses (commercial enterprises needing licenses, permits, and economic development support), and visitors/tourists (interacting with tourism, cultural, and heritage services). Distribution is exclusively domestic, operating across the Osona region within Spain, with no foreign geographic footprint.

Name

Ajuntament de Vic

Legal name

Ajuntament de Vic

Website

https://vic.cat

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Ajuntament de Vic is the municipal government of Vic, Catalonia, Spain, delivering public administrative services — including education, social welfare, urban planning, culture, and citizen attention — to approximately 47,000 residents via a headquarters, two citizen service offices, and an electronic administration portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal government services
• Public administration
• Citizen services
• Urban planning
• Social welfare programs

Headquarters

HQ city

Vic

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Taxes: Local taxes and fees collected from citizens and businesses including property tax (IBI), commercial licenses, and service fees
2. Government Transfers: Central and regional government funding and subsidies for municipal services and projects

Distribution channels4 records

Marketing channels4 records

Core offering

Ajuntament de Vic is the municipal government of the city of Vic (Osona, Catalonia, Spain), providing comprehensive public administration services to residents and businesses. Core offerings include electronic administrative procedures via the Seu Electrònica, citizen documentation and registration, social welfare and family services, municipal education (nurseries, music school), urban planning and mobility, culture and sports programs, local employment services, and business support through co-working spaces and entrepreneurship programs.

Product overview

Ajuntament de Vic operates a comprehensive digital services portal providing citizen-facing municipal administration through multiple interconnected platforms. The core offerings include the Seu Electrònica (electronic administrative headquarters) for digital procedures, the Carpeta Ciutadana (citizen folder) for document management, and the Demaneu hora appointment scheduling system. Supporting services encompass Vicjove (youth services), Vic Ocupació (employment), CEM Patí Vic (sports facilities), the Portal de Transparència (transparency), eFactura (electronic invoicing), cultural services including the Agenda Cultural, and environmental monitoring tools such as Qualitat de l'aire and weather services. The ecosystem also includes educational institutions (music school, nurseries) and co-working spaces, all accessible through the unified vic.cat portal and dedicated subdomain services.

Differentiator

Problem solved

Functional benefit

Products and services

• Seu Electrònica (Electronic Administrative Headquarters) Online portal enabling citizens and businesses to carry out administrative procedures, submit documentation, and manage formalities with the municipality digitally.
• Carpeta Ciutadana (Digital Citizen Folder) Digital folder for residents to track submitted applications, view their files/expedients, and receive electronic notifications from the municipality.
• Demaneu hora (Online Appointment Scheduling) Online appointment booking system enabling citizens to schedule time slots for in-person municipal service visits at the OAC.
• Vicjove (Municipal Youth Service) Municipal youth service providing information and resources for young people covering education, employment, health, sports, culture, and participation.
• Vic Ocupació (Municipal Employment Service) Municipal employment service providing job offers, personalized career guidance, job clubs, and entrepreneurship support programs.
• CEM Patí Vic (Municipal Sports Center) Municipal Sports Center offering summer season facilities and various sports activities to citizens.
• Portal de Transparència (Transparency Portal) Transparency portal providing public access to government accounts, public contracting, subsidies, economic information, and open data.
• eFactura (Electronic Invoicing) Electronic invoicing system for municipal suppliers enabling digital invoice submission and management.
• Xarxa d'espais professionals - Co-working Spaces Network of professional co-working spaces supporting entrepreneurship and business development (VIT program).
• Escola de Música i Conservatori de Vic Municipal music school and conservatory offering musical education programs.
• Escoles Bressol Municipals (Municipal Nursery Schools) Municipal nursery schools providing early childhood education and care services.
• Agenda Cultural (Cultural Agenda) Cultural agenda listing festivals, events, exhibitions, and programmed activities throughout the city.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Ajuntament de Sabadell: Mid-sized Catalan municipal government in the Vallès Occidental comarca. Comparable in offering digital administrative services, urban planning, employment services and transparency, and operates under the same Catalan and Spanish municipal frameworks.
• Ajuntament de Terrassa: Large Catalan municipal government with a mature e-administration platform and similar municipal service catalogue. Useful comparator for Vic's digital and citizen-services trajectory.
• Ajuntament de Girona: Catalan municipal government of a mid-sized historic city. Provides directly comparable municipal services (Seu Electrònica, Carpeta Ciutadana, OAC, transparency portal) and faces similar Catalan/regional governance constraints.
• Ajuntament de Lleida: Catalan municipal government ('Paeria') providing equivalent municipal services across a mid-sized city. Operates electronic administration, transparency and citizen attention platforms analogous to Vic's.
• Ajuntament de Manresa: Catalan municipal government serving a similar-sized city in the Bages comarca, contiguous to Osona. Directly comparable in service portfolio (education, culture, urban planning, social services, citizen attention) and digital channels.
• Ajuntament de Figueres: Catalan municipal government of a mid-sized city with a similar service catalogue (electronic administration, culture, citizen attention, urban planning). Useful direct peer for benchmarking Vic's digital adoption and municipal scale.
• Ajuntament d'Olot: Neighboring Catalan municipal government in the Garrotxa comarca with a comparable small-city municipal service portfolio. Useful regional peer for Vic given proximity and similar demographic profile.

Broad incumbents

• Ajuntament de Barcelona: Municipal government of Barcelona, the Catalan capital. Operates the same full-stack municipal services (e-administration, urban planning, social services, culture, transparency) at a far larger scale, providing a benchmark for Vic's digital and citizen-service roadmap.
• Generalitat de Catalunya: Regional government of Catalonia that provides transfers, regulatory frameworks and shared e-government infrastructure to Catalan municipalities such as Vic. Comparable as a public administration entity in the same governance ecosystem.
• Diputació de Barcelona: Provincial-level public administration that coordinates and supports the municipalities of Barcelona province (including Vic). Provides shared services, technical assistance and programs that smaller municipalities like Vic consume, making it a key institutional peer and ecosystem partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/aj_vic
• YouTubeyoutube.com/channel/UCOuy5XZalvnT4V4y621o_nw
• Facebookfacebook.com/ajuntament.vic
• Instagraminstagram.com/aj_vic
• LinkedInlinkedin.com/company/ajuntament-de-vic

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ajuntament de Vic