Internationale Büros

What Internationale Büros does

Internationale Büros der Stadt Wien (International Offices of the City of Vienna) is a municipal government communication and knowledge-exchange network operated by WH International Services GmbH, a 100% subsidiary of Wien Holding GmbH, which is itself owned by the City of Vienna. Established in 1996 and rebranded from Eurocomm-PR in March 2023, the organization operates nine international offices across Central and Southeast Europe (Belgrade, Berlin, Budapest, Krakow, Ljubljana, Prague, Sarajevo, Sofia, Zagreb) with Bratislava coordinated from the Vienna headquarters at Renngasse 5. Its primary function is to facilitate Government-to-Government (G2G) dialogue, expert delegations, and Vienna's international positioning among partner city administrations, with a stated workforce of 36 in Vienna plus field office staff.

The core deliverables are a content-and-events platform: a weekly City News publication (1,901 editions in 2025), a daily Top-Themen press release stream (832 items in 2025), the biannual European Cities Conference, Vienna Science Days, Vienna Connect positioning events, the ViennaUP startup festival, a cross-border Delegationen program, and the Gründen in Wien business-settlement support for CEE companies. Distribution is achieved through partner-city media networks — generating 3,770 press clippings from Belgrade and 3,232 from Sarajevo in 2025 — supplemented by six social media channels (Facebook, Instagram, Bluesky, X, LinkedIn, Vimeo) and a multi-language website in 10 languages. The underlying technology is a city-network communications and media distribution system rather than a proprietary software product.

The business model is publicly funded by the City of Vienna via Wien Holding GmbH; services are delivered at no direct cost to partner cities or stakeholders, and no commercial pricing model applies. The operating entity is a private limited liability company (GmbH) registered in Austria, with no external shareholders, institutional investors, or founder equity arrangements. Customer relationships are formalized through long-standing cooperation agreements with each partner city, most renewed on multi-year cycles (Ljubljana and Zagreb in 2022, Krakau in 2025), and integrated with Vienna's broader municipal ecosystem (Wiener Stadtwerke, Wiener Linien, Wien Tourismus, Vienna Business Agency) as well as EU-level city networks including EUSDR and B40.

Name

Internationale Büros

Legal name

WH International Services GmbH

Website

https://viennaoffices.at

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Internationale Büros der Stadt Wien is a municipal government network, run as WH International Services GmbH under the City of Vienna, that operates nine offices across Central and Southeast Europe to facilitate Government-to-Government dialogue, expert delegations, and international positioning across partner city administrations.

Ownership category

akta.pro rank

Product category

Public Diplomacy and Municipal Communications Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Convention and Trade Show Organizers (56192)

SIC

International Affairs (9721), Services-Membership Organizations (8600)

akta.pro primary industry

Association & Society Conference Management (Nonprofit, Professional Bodies) (THAHACAA)

Keywords

• City diplomacy services
• Government relations network
• Municipal cooperation programs
• International city communications
• Public sector knowledge exchange

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. City of Vienna public funding: The International Offices are a brand of WH International Services GmbH, a 100% subsidiary of Wien Holding GmbH, funded by the City of Vienna for international positioning and public diplomacy activities.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels10 records

Core offering

The International Offices of the City of Vienna operate a network of nine offices across Central and Southeast Europe (Belgrade, Berlin, Budapest, Krakow, Ljubljana, Prague, Sarajevo, Sofia, Zagreb), with Bratislava coordinated from Vienna. The organization facilitates Government-to-Government (G2G) dialogue between Vienna and partner cities through weekly City News publications, daily Top-Themen press releases, conferences (European Cities Conference, Vienna Science Days, ViennaUP), expert delegations, and business settlement support for CEE companies entering Vienna.

Product overview

The International Offices of the City of Vienna (Internationale Büros der Stadt Wien) is a government communication network established in 1996, operated by WH International Services GmbH (a 100% subsidiary of Wien Holding GmbH). The organization maintains offices in 9 cities across Central and Southeast Europe (Belgrade, Berlin, Budapest, Krakow, Ljubljana, Prague, Sarajevo, Sofia, Zagreb) with Bratislava managed from Vienna. The product portfolio consists of information and communication services: City News (weekly news delivery), European Cities Conference (biannual urban policy conferences), Vienna Connect (international positioning platform), Delegationen (expert exchanges), Vienna Science Days and ViennaUP (events), Gründen in Wien (business support), and Länderinformationen (country data resources). The organization previously operated under the name Eurocomm-PR until March 2023.

Differentiator

Problem solved

Functional benefit

Products and services

• City News
• European Cities Conference (ECC)
• Vienna Connect
• Delegationen (Delegations)
• Vienna Science Days
• ViennaUP
• Gründen in Wien
• Länderinformationen (Country Information)

Quantifiable outcome

• 3,770 press clippings from Belgrade alone in 2025; 3,232 press clippings from Sarajevo in 2025
• +1 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Wien Holding GmbHcoreOthers · 1 January 1996Wien Holding GmbH is the 100% owner of WH International Services GmbH, the operating entity behind the International Offices of the City of Vienna. The parent company structures the international offices as a public branding and communications initiative for Vienna's global positioning.
• Wiener Wirtschaftsagentur (Vienna Business Agency)coreStrategic or Co-development PartnerThe Vienna Business Agency cooperates with the International Offices to support CEE companies in establishing or expanding in Vienna. The International Offices facilitate connections through their regional network while the Business Agency provides free comprehensive services including consulting, location search, networking, funding, and international business settlement support.
• Wiener StadtwerkecoreStrategic or Co-development PartnerWiener Stadtwerke partners with the International Offices to showcase Vienna's urban service expertise internationally. The partnership contributes to positioning Vienna's municipal utilities as best-practice examples in partner cities.
• Wien TourismuscoreStrategic or Co-development PartnerCooperation between the International Offices and Wien Tourismus supports Vienna's international tourism promotion across the partner-city network in Central and Southeast Europe.
• ANKÖ DonauminorChannel Partner/ Reseller/ DistributorANKÖ Donau operates a public procurement information platform (donau.ankoe.at) for the Danube region, provided through the International Offices' website. Companies from partner cities use this platform to access municipal tender opportunities in the Vienna network area.
• Ökobusiness WienminorStrategic or Co-development PartnerÖkobusiness Wien is a partner of the International Offices, contributing to Vienna's sustainability and environmental positioning in the partner-city network.
• European Strategy for the Danube Region (EUSDR)coreStrategic or Co-development PartnerMultiple partner cities (Vienna, Budapest, Bratislava, Ljubljana, Sarajevo) participate in the European Strategy for the Danube Region through the International Offices' network. The EUSDR is an EU macro-regional strategy covering 14 countries along the Danube.
• B40 Städtenetzwerk (B40 Cities Network)coreStrategic or Co-development PartnerThe B40 is a network of European cities of which Zagreb took over the chairmanship in January 2026. The International Offices facilitate Vienna's participation in the network which focuses on strengthening democracy and urban diplomacy.
• Twin City Liner (Vienna-Bratislava)minorStrategic or Co-development PartnerThe Twin City Liner fast boat service connecting Vienna and Bratislava is part of the CENTROPE region cooperation and the European Danube Strategy. Bratislava is coordinated from Vienna by the International Offices.
• Österreich Institut BelgradminorOthersPartner organization in Belgrade, promoting Austrian language and culture, listed as cooperation partner on the Belgrade office page.
• Österreichisches Kulturforum BelgradminorOthersAustrian Cultural Forum in Belgrade, listed as cooperation partner of the Belgrade International Office.
• Stadt Belgrad (City of Belgrade)coreOthersThe City of Belgrade is the primary municipal counterpart for the International Office in Belgrade. Cooperation focuses on urban planning, social housing, environmental protection, metro construction, gender equality, and cooperation with the Vienna port (Danube strategy).
• Wiener LiniencoreStrategic or Co-development PartnerWiener Linien (Vienna's public transport company) shares expertise with partner cities through the delegation program. Notably, the International Offices facilitated Sarajevo receiving Wiener Linien expertise for tramway expansion.
• Pakt der freien Städte (Pact of Free Cities)minorStrategic or Co-development PartnerA city network focused on urban diplomacy and security; the summit was held in Bratislava in May 2026 with participation through the International Offices' delegation program.
• Wirtschaftsagentur WiencoreStrategic or Co-development PartnerVienna Business Agency (Wirtschaftsagentur Wien) partners with the International Offices for ViennaUP startup festival and international startup ecosystem positioning. CEE startups and investors are invited through the partner-city network.
• FH Campus WienminorOthersFH Campus Wien runs Master programs for experts from nine partner cities (including Sofia) on 21st-century city management, under a program running since 2021 with two consecutive cohorts.

Scale indicators7 records

Recent moves13 records

Expansion highlights8 records

Direct peers

• Paris&Co: Paris's municipal agency for economic and innovation development, run by the City of Paris. Comparable in combining city positioning, innovation ecosystem development, and international exchange—ViennaUP aligns closely with Paris&Co's startup/innovation events.
• Berlin Partner für Wirtschaft und Technologie: Berlin's business and technology development agency, operating similarly to Vienna's International Offices by promoting Berlin internationally and facilitating business/innovation partnerships. The Vienna offices even opened their own Berlin office in 2020, signalling direct competitive overlap in city positioning.
• London & Partners: Mayoral-sponsored international positioning agency for London that promotes the city to global business, tourism, and trade audiences through events, media, and delegations. Closely analogous model to Vienna's International Offices but at global scale.

Emerging players

• C40 Cities Climate Leadership Group: Global network of major cities focused on climate action and urban sustainability. Comparable in being a city-network organization facilitating international cooperation, but focused on a single thematic pillar (climate) rather than the broader municipal cooperation that Vienna's offices coordinate.

Regional players

• Invest in Munich (Stadt München): City of Munich's business location and international positioning unit. Operates a similar municipal-led international positioning and business attraction model, with comparable quality-of-life and economic-development branding, but serving a different geographic perimeter.
• URBACT: EU-funded programme for integrated urban development, exchanging knowledge across European cities. Closely comparable in facilitating G2G knowledge exchange on urban policy, but EU-funded/structured differently from Vienna's bilaterally-funded model.
• Barcelona International Welcome (Barcelona Activa): City of Barcelona's economic development agency supporting international business, talent, and investment. Conceptually similar model of city-led international positioning, but geographically focused on Mediterranean/Spanish-speaking markets rather than CEE/SEE.

Broad incumbents

• EUROCITIES: Network of over 200 European cities that facilitates knowledge exchange, advocacy, and city-to-city cooperation across the EU. Vienna is a member through the International Offices; partial overlap in G2G dialogue and municipal knowledge transfer mandate, but broader scope and EU-wide.
• Sister Cities International: US-based non-profit linking US and international cities through twin/sister-city partnerships. Conceptually aligned with Vienna's network of formal partner-city cooperation agreements, but operating globally rather than regionally and with a different (US-anchored) governance model.

Others

• Wirtschaftsagentur Wien (Vienna Business Agency): Vienna's business development agency, formally a core strategic partner of the International Offices for startup and business positioning. Same city ecosystem but more commercial / business-attraction focused; serves as the inbound counterpart to the International Offices' outbound positioning work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/viennaoffices
• YouTubevimeo.com/viennaoffices
• Facebookfacebook.com/viennaoffices
• LinkedInlinkedin.com/company/viennaoffices
• Instagraminstagram.com/viennaoffices

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Internationale Büros