Vienna Insurance Group Management Service SRL
VIG Management Service SRL is the captive IT services provider and designated Green Card correspondent for Vienna Insurance Group's Romanian insurance cluster (Asirom, Omniasig, BCR Asigurări de Viață, and related entities), processing cross-border motor claims via claims.vig.ro.
- Company typePrivate
- Founded2010
- HeadquartersBucharest, Romania
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Vienna Insurance Group Management Service SRL does
VIG Management Service SRL is a privately held Romanian entity (Trade Register J40/12546/2010, fiscal code 27836432) established in 2010 and headquartered in Bucharest, operating as a captive operational vehicle for Vienna Insurance Group AG, which holds majority ownership. The company runs two structurally distinct mandates under a single legal entity. The first is internal IT services: it maintains entity-specific applications and provides infrastructure, maintenance, and assistance for all Romanian companies within the Vienna Insurance Group cluster — Asirom, Omniasig, BCR Asigurări de Viață, Claim Expert Services, and Global Assistance Services. The second is its regulatory designation as Romania's Green Card correspondent, in which capacity it manages and settles damages arising from road accidents on Romanian territory caused by vehicles insured abroad.
Underpinning the Green Card correspondent mandate is the claims.vig.ro digital platform, which supports the full claim lifecycle — online notification, re-inspection requests (Reconstatare), compensation requests (Cerere Despăgubire), and required-document handling — accessible to foreign-insured claimants and routed through the company's claims desk ([email protected]). Operational scale indicators cited by the company are approximately 2,700 Green Card claims processed per year, 120+ foreign insurer partners, and a 31-country coverage footprint under the multilateral Green Card system. The entity is regulated by the Romanian Financial Supervisory Authority (ASF) and operates within the framework administered by the Motor Insurers' Bureau (BAAR).
Commercially, VIG Management Service is not an externally marketed business. It has no public pricing, no external sales motion, and no independent revenue disclosure; its economics are governed by intra-group service agreements with VIG AG and regulated correspondent fees on Green Card claims. The 48-person headcount supports both IT operations and claims processing. There is no AI/ML capability evidenced in the disclosed technology stack, and no independent funding, acquisition, or product-launch trajectory is present beyond the incremental digitization of the correspondent workflow via the claims.vig.ro portal.
Vienna Insurance Group Management Service SRL firmographics
Firmographics- Name
- Vienna Insurance Group Management Service SRL
- Legal name
- VIG Management Service S.R.L.
- Website
- https://vig.ro
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VIG Management Service SRL is the captive IT services provider and designated Green Card correspondent for Vienna Insurance Group's Romanian insurance cluster (Asirom, Omniasig, BCR Asigurări de Viață, and related entities), processing cross-border motor claims via claims.vig.ro.
- Ownership category
- akta.pro rank
Where Vienna Insurance Group Management Service SRL is headquartered
LocationHeadquarters
- HQ city
- Bucharest
- HQ country
- Romania
- HQ region
- Europe
Offices1 record
Markets served
Vienna Insurance Group Management Service SRL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure
Distribution channels1 record
Vienna Insurance Group Management Service SRL product offering
Product offeringCore offering
VIG Management Service SRL delivers two principal service lines. First, it provides IT application maintenance, assistance, and infrastructure services to the Romanian entities of Vienna Insurance Group — Asirom, Omniasig, BCR Asigurări de Viață, Claim Expert Services, and Global Assistance Services. Second, acting as the Green Card correspondent appointed by foreign insurers in Romania, it manages and settles damages from road accidents caused on Romanian territory by vehicles insured abroad, supported by the claims.vig.ro portal covering notification, document submission, re-inspection, and compensation payment requests.
Product overview
VIG Management Service SRL is a company established in 2010 with Vienna Insurance Group AG as majority shareholder, offering two major product lines: IT services and Green Card correspondence. The IT services division provides maintenance, assistance, and infrastructure services for all Romanian Vienna Insurance Group companies (Asirom, Omniasig, BCR Asigurari de Viata, Claim Expert Services, and Global Assistance Services). The Green Card correspondence business manages and settles damages from road accidents on Romanian territory caused by vehicles insured abroad, supported by an online platform providing claim notification, re-inspection requests, and compensation payment processing. The product portfolio centers on the claims.vig.ro portal which enables end-to-end claim management including online notification, document submission, inspector coordination, re-inspection requests, and payment requests.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Services for Vienna Insurance Group Romania Provision of IT application maintenance, technical assistance, and infrastructure services for all Romanian entities within the Vienna Insurance Group, including Asirom, Omniasig, BCR Asigurări de Viață, Claim Expert Services, and Global Assistance Services.
- Green Card Correspondence Services Management and settlement of damages resulting from road accidents caused on Romanian territory by vehicles insured abroad, delivered on behalf of foreign insurance companies that have appointed VIG Management Service as their Green Card correspondent in Romania. Supported by the claims.vig.ro portal handling notification, document submission, re-inspection, and payment processing for over 2,700 claims per year across 120+ partner insurers in 31 countries.
Companies that use Vienna Insurance Group Management Service SRL
Customer profileSegments2 records
Ideal customer profiles2 records
Vienna Insurance Group Management Service SRL technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Vienna Insurance Group Management Service SRL partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Vienna Insurance Group AGcoreMajority shareholder and parent company of VIG Management Service SRL. VIG AG holds controlling interest in the company established in 2010.
- AsiromcoreRomanian insurance company within Vienna Insurance Group. VIG MS provides IT services including application maintenance and infrastructure support.
- OmniasigcoreRomanian insurance company within Vienna Insurance Group. VIG MS provides IT services including application maintenance and infrastructure support.
- BCR Asigurări de ViațăcoreRomanian life insurance company within Vienna Insurance Group. VIG MS provides IT services including application maintenance and infrastructure support.
- Claim Expert ServicescoreRomanian claims services company within Vienna Insurance Group. VIG MS provides IT services including application maintenance and infrastructure support.
- Global Assistance ServicescoreRomanian assistance services company within Vienna Insurance Group. VIG MS provides IT services including application maintenance and infrastructure support.
- Foreign Insurers (Green Card Correspondent)coreForeign insurance companies that have appointed VIG MS as their Green Card correspondent in Romania to manage and settle claims from accidents caused by their insured vehicles on Romanian territory.
- Autoritatea de Supraveghere Financiara (ASF)minorRomanian Financial Supervisory Authority - regulatory body overseeing insurance operations in Romania.
- Biroul Asiguratorilor de Autovehicule din România (BAAR)minorRomanian Motor Insurers' Bureau - manages Green Card system and motor liability insurance matters in Romania.
Scale indicators3 records
Recent moves4 records
Expansion highlights2 records
Vienna Insurance Group Management Service SRL competitors and assessment
Company assessmentBroad incumbents
- Tata Consultancy Services (TCS): Global IT services and BPO incumbent with a large insurance vertical that delivers application maintenance, infrastructure, and claims-processing services to insurance carriers — overlapping with VIG MS's IT and claims-management activities, but at vastly greater scale and serving external customers.
- EXL Service: Operations services and analytics firm with a strong insurance vertical providing claims handling, underwriting support, and digital platform services — comparable to VIG MS's claims-management and IT-services scope but delivered to third-party insurers.
- WNS Holdings: Business process management and IT services company with a substantial insurance practice (claims processing, policy administration, analytics) — comparable activity profile to VIG MS but operating at much greater scale for external insurance clients.
- Cognizant: Major IT services provider with a dedicated insurance practice offering application maintenance, digital claims platforms, and infrastructure services to global insurers — adjacent to VIG MS's service portfolio but serving external enterprise customers rather than a captive mandate.
Direct peers
- AXA Group Operations: AXA's captive operations and IT-services arm providing shared technology infrastructure, application maintenance, and operational support to AXA insurance entities across multiple European markets — comparable to VIG MS's captive IT mandate.
- UNIQA Group IT (UNIQA Insurance Group AG): Austrian-headquartered CEE insurance group with a similar captive-IT-servicing-local-entities structure, including shared IT and operational services for UNIQA's national subsidiaries across Central and Eastern Europe.
- Allianz Technology SE: Captive IT services arm of Allianz Group providing infrastructure, application maintenance, and operational IT support to Allianz insurance entities globally — the same captive IT + insurance-operations-support model that VIG MS performs for VIG's Romanian subsidiaries.
- Generali Operations & Service Platform: Generali Group's shared-services and IT-operations platform that provides centralized infrastructure, application support, and operational services to Generali's country-level insurance subsidiaries across Europe — a structurally analogous captive model.
- Biroul Asiguratorilor de Autovehicule din România (BAAR): Romanian Motor Insurers' Bureau that manages the Green Card system and motor liability insurance in Romania. VIG MS partners with BAAR and operates as a Green Card correspondent under the BAAR-coordinated framework, making BAAR the most direct peer for the Green Card correspondent franchise.
- ERGO Technology & Services GmbH: Captive IT and digital services arm of ERGO Group (Munich Re) providing application maintenance, infrastructure, and digital platform support to ERGO insurance entities — directly comparable to VIG MS's IT mandate for VIG's Romanian entities.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Vienna Insurance Group Management Service SRL social profiles
Digital presenceVienna Insurance Group Management Service SRL financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vienna Insurance Group Management Service SRL leadership team
Management profileNumber of profiles
Vienna Insurance Group Management Service SRL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vienna Insurance Group Management Service SRL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vienna Insurance Group Management Service SRL
What does Vienna Insurance Group Management Service SRL do?
VIG Management Service SRL delivers two principal service lines. First, it provides IT application maintenance, assistance, and infrastructure services to the Romanian entities of Vienna Insurance Group — Asirom, Omniasig, BCR Asigurări de Viață, Claim Expert Services, and Global Assistance Services. Second, acting as the Green Card correspondent appointed by foreign insurers in Romania, it manages and settles damages from road accidents caused on Romanian territory by vehicles insured abroad, supported by the claims.vig.ro portal covering notification, document submission, re-inspection, and compensation payment requests.
Is Vienna Insurance Group Management Service SRL a public or private company?
Vienna Insurance Group Management Service SRL is a private company. It is classified as corporate owned and is currently operating.
When was Vienna Insurance Group Management Service SRL founded?
Vienna Insurance Group Management Service SRL was founded in 2010. It employs 11 to 50 people.
Where is Vienna Insurance Group Management Service SRL based?
Vienna Insurance Group Management Service SRL is headquartered in Bucharest, Romania, in the Europe region.
Who are Vienna Insurance Group Management Service SRL's main competitors?
Broad incumbents on record are Tata Consultancy Services (TCS), EXL Service, WNS Holdings and Cognizant. Direct peers are AXA Group Operations, UNIQA Group IT (UNIQA Insurance Group AG), Allianz Technology SE, Generali Operations & Service Platform, Biroul Asiguratorilor de Autovehicule din România (BAAR) and ERGO Technology & Services GmbH.
Does Vienna Insurance Group Management Service SRL have an API?
No public API is recorded for Vienna Insurance Group Management Service SRL.