Vodovod i kanalizacija Split

What Vodovod i kanalizacija Split does

Vodovod i kanalizacija d.o.o. Split (VIK Split) is a regulated water supply and wastewater utility serving 4 cities and 10 municipalities across Split-Dalmatia County, Croatia. The company operates as the exclusive provider of drinking water and sewage services within its concession territory, drawing water from the Jadro spring and Cetina river and serving up to 600,000 consumers annually. Its core infrastructure comprises traditional water supply assets (aqueducts, pipelines, reservoirs), wastewater collection networks, treatment facilities, an internal state-certified water quality laboratory, and Supervisory Control and Data Acquisition (SCADA) systems for network monitoring. The company is owned by local government units, governed by a Supervisory Board and Shareholders' Assembly, with Miroslav Delić appointed as director in August 2023.

Revenue is generated through multiple streams: recurring monthly fixed fees based on connection pipe profile (€2.90-€13.34 plus VAT), variable per-cubic-meter consumption charges (€1.15-€2.99/m³ depending on municipality and consumer category), one-time connection fees for new property hookups, transaction-based septic tank emptying services, and ancillary technical/professional services to third parties. Effective 21 March 2025, pricing differentiates residential Category 1, socially vulnerable Category 1b, commercial/industrial Category 2, hydrant tanker Category 3, and special institutional rates (e.g., KBC Split Category 1a). A customer-facing digital layer, the Moj VIK Split web portal and Android mobile application, supports consumption tracking, electronic invoicing (E-Račun), and online bill payment without transaction fees.

The company is in active execution of large-scale EU co-funded infrastructure programs, including the Aglomeracija Split-Solin and Aglomeracija Kaštela-Trogir sewerage projects, a water loss reduction program, a Jadro drinking water treatment plant, and construction of the second-largest wastewater treatment plant in Croatia (announced 28 July 2026). It also participates in multiple cross-border EU water innovation programs (AdSWIM, boDEREC-CE, CWC, DEEPWATER-CE, INEA-CEF). Operations trace historically to the 3rd-century AD Diocletian aqueduct. The firm's operational footprint spans the Split headquarters (Hercegovačka 8) and regional network offices in Kaštela Štafilić, Trogir, and Solin.

Name

Vodovod i kanalizacija Split

Legal name

Vodovod i kanalizacija d.o.o. Split

Website

https://vik-split.hr

Company type

Private

Operating status

Operating

Short description

Vodovod i kanalizacija Split is a regulated monopoly water and wastewater utility serving 4 cities and 10 municipalities in Croatia's Split-Dalmatia County, providing drinking water supply and sewage services to up to 600,000 consumers annually through owned infrastructure.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD)

akta.pro secondary industry

Water Reclamation & Reuse Production (Tertiary/Advanced Treatment) (EUANADAD)

Keywords

• Water supply services
• Wastewater treatment
• Sewage collection
• Utility infrastructure
• Municipal water utility

Headquarters

HQ city

Split

HQ country

Croatia

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Services: Revenue from providing drinking water to residential and commercial customers. Comprises fixed fees based on connection profile (pipe diameter) plus variable consumption-based charges. Fixed fees range from €2.90-13.34 + VAT depending on connection profile. Variable fees range from €1.15-2.99 per cubic meter depending on municipality and consumer category.
2. Sewage/Wastewater Services: Revenue from wastewater collection and treatment. Applied to consumers connected to the sewage system. Prices vary by municipality and consumption category, typically bundled with water supply fees.
3. Connection Services: Fees for connecting new properties to water supply and sewage networks. Includes application processing and physical connection work.
4. Septic Tank Emptying: Services for emptying and treating waste from septic and collection tanks in areas not connected to the sewage network. Charged per service call.
5. Other Services: Various technical services provided to third parties including pipe repairs, inspections, and other infrastructure work outside standard connection services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Vodovod i kanalizacija d.o.o. Split is a regulated regional water utility providing drinking water supply (vodoopskrba) and sewage/wastewater collection and treatment (odvodnja) to residential and commercial customers across 4 cities and 10 municipalities in Split-Dalmatia County, Croatia. The company sources water from the Jadro spring and Cetina river, distributes it through owned pipeline networks, and supports customers with a digital portal, mobile application, electronic billing, and 24/7 fault reporting. Additional paid services include new property connections, septic tank emptying, and ancillary technical infrastructure work.

Product overview

Vodovod i kanalizacija Split operates as a regional water utility providing water supply (vodoopskrba) and sewerage services (odvodnja) across 4 cities and 10 municipalities in the Split-Dalmatia County. The company offers a digital customer ecosystem centered on the Moj VIK Split portal and mobile application, enabling consumers to track water consumption, view and pay bills, and report faults. Core utility operations include water production, treatment, and distribution, as well as wastewater collection and treatment. Supporting services encompass electronic billing (E-Račun), water quality monitoring with public reporting, and 24/7 emergency fault reporting. The utility serves up to 600,000 consumers annually across its service area.

Differentiator

Problem solved

Functional benefit

Brands

• Moj VIK Split: Customer portal and mobile application for households and businesses enabling consumption tracking and bill payment.

Products and services

• Moj VIK Split Customer Portal and Mobile Application Customer portal and Android mobile application for households and legal entities, providing consumption tracking and online bill payment without fees.
• Fault Reporting Service (Prijava kvara) 24/7 service for reporting water supply faults and pipe bursts, available via emergency phone line 021 545 900.
• E-Račun (Electronic Billing) Electronic invoice service allowing customers to receive and manage bills via email instead of postal mail.
• Water Supply Service (Vodoopskrba) Provision of drinking water to residential and commercial customers across the service territory, with fixed fees by connection profile (DN13–DN200) plus variable consumption-based charges per cubic meter, differentiated by municipality and consumer category.
• Sewage/Wastewater Service (Odvodnja) Wastewater collection and treatment for consumers connected to the sewage network, typically bundled with water supply fees. Prices vary by municipality and consumption category.
• Connection Services (Priključak) Fees for connecting new properties to water supply and sewage networks, including application processing and physical connection work.
• Septic Tank Emptying Service Service for emptying and treating waste from septic and collection tanks in areas not connected to the sewage network, charged per service call.
• Water Quality Reports (Izvještaji o kvaliteti vode) Annual and monthly water quality reports for drinking water, including source water, distribution network, and reservoir monitoring, published by the certified internal laboratory.

Quantifiable outcome

• Water supply coverage: 4 cities and 10 municipalities
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vodovod i odvodnja d.o.o. Šibenik: Croatian regional water and wastewater utility serving the Šibenik-Knin County. Directly comparable as a municipal water utility operating under the same Croatian regulatory framework with similar water supply + sewage service model, EU-funded agglomeration projects, and tiered residential/commercial tariff structure.
• Vodovod d.o.o. Zadar: Croatian regional water and wastewater utility serving the Zadar County on the Adriatic coast. Closely comparable given identical regulatory environment, similar dual-coastal-city + municipality service territory, EU-funded infrastructure upgrades, and tourism-exposed customer base.
• Komunalac d.o.o. (Požega): Croatian communal services company providing water supply and wastewater services in Požega-Slavonia County. Comparable as a Croatian d.o.o. utility with regulated tariffs, EU-funded agglomeration capex, and multi-municipality service territory under the same national water law.

Broad incumbents

• Hrvatske vode: Croatian national water management agency responsible for water resource management, flood protection, and oversight of water services at the state level. Comparable as the regulator/incumbent that sets the framework within which VIK Split operates and the source of much of the EU Cohesion funding flowing to Croatian utilities.
• Berliner Wasserbetriebe: Berlin municipal water and wastewater utility serving ~3.7 million residents. Comparable as a publicly-owned integrated water + sewage utility with regulated tariffs, EU regulatory framework exposure, large infrastructure capex programs, and a monopoly service territory - though at materially larger scale.
• Eau de Paris: Municipal water utility of the City of Paris, wholly owned by the municipality. Comparable as a publicly-owned regulated water utility with a monopoly on its service territory, multi-source water supply, public water quality reporting, and digital customer service modernization.
• Wiener Wasser (Stadt Wien): Vienna's municipal water utility, owned by the City of Vienna. Comparable as a long-established municipal water monopoly serving a major European city with high water quality standards, transparent public reporting, and a customer portal/billing digital ecosystem.
• ACEA Group: Italian multi-utility headquartered in Rome providing integrated water, electricity, and environmental services. Comparable as a regulated municipal water utility operator with significant EU-region infrastructure capex, public ownership linkages, and a regulated tariff model - though operating at multi-utility scale.

Regional players

• Vodafone Malta / Energy and Water Utilities Corporation (Malta): Malta's national energy and water utility. Comparable as a publicly-adjacent regulated water monopoly serving a small island/microstate economy with constrained water resources, mandatory social tariff categories, and EU-regulated infrastructure investment obligations.

Others

• Veolia Water (Veolia Environnement): Global water and environmental services operator with municipal utility concessions across Europe. Comparable as a potential strategic partner or acquirer of municipal water concessions, providing benchmarking on operational efficiency, digital billing platforms, and water loss reduction programs relevant to VIK Split's modernization roadmap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vodovod i kanalizacija Split