What Ville de Lorraine does

Ville de Lorraine is a municipal government entity serving approximately 10,000+ residents in the MRC Thérèse-De Blainville region of Quebec, Canada. Founded in 1960 and headquartered at 33 boulevard De Gaulle, the municipality is governed by a council of seven elected officials led by Mayor Jean Comtois (re-elected for a third consecutive term in November 2025). The municipality delivers standard municipal services including property tax administration, waste collection, water management, road maintenance, public safety coordination with the Régie intermunicipale de police Thérèse-De Blainville (RIPTB), recreational programming, and library services. Services are organized across three citizen life-stage pillars: Découvrir (Discover), Habiter (Live), and Vivre (Experience).

The municipality has built a layered digital infrastructure on top of traditional municipal operations. This includes the AVIS.LORRAINE.CA real-time citizen alert platform supporting multi-channel notifications (calls, email, SMS), the Voilà! Signalement mobile app for non-urgent issue reporting, online tax accounts launched in January 2026, and an RFID-enabled smart waste collection system operational since 2020 that tracks per-address collection frequency for incentive-based pricing. External platforms include Sport Plus Online for recreational registration and BiblioMondo for library catalog management. The municipality has earned multiple recognitions including Plume d'excellence or (ACMQ, 2026), Mérite Ovation municipale in Public Safety (UMQ, 2026), BiblioQUALITÉ Level 5 for library excellence (2025), and GMR Pro two-star recognition for waste management improvement (2025).

The revenue model is fundamentally that of a municipal government: a combination of recurring property tax assessments (residential rate of $0.4411 per $100 evaluation for 2026), usage-based water consumption charges, incentive-based waste collection tariffs ($260/year base covering 12 collections), transactional user fees and permits, and provincial government grants and subsidies. The 2026 operating budget is $21,253,725 with an additional $5,130,000 in capital investments funded through budget allocations, accumulated surpluses, and grants. Combined tax rates were maintained at 2025 levels for 2026, indicating fiscal restraint. The go-to-market motion is direct-to-citizen: residents access services through the city hall, digital self-service platforms, community facilities, and event-driven programming such as the annual Courir Lorraine race and seasonal festivals.

Name

Ville de Lorraine

Legal name

Ville de Lorraine

Website

https://ville.lorraine.qc.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Ville de Lorraine is a municipal government in Quebec, Canada, serving approximately 10,000+ residents with property tax administration, waste collection, water management, public safety, recreation, and library services, supported by digital platforms including AVIS.LORRAINE.CA alerts and RFID-tracked smart waste collection.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (925120), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

SIC

Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Parks, Recreation & Cultural Services (BPAIACAI), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Municipal government services
• Waste collection management
• Public safety coordination
• Recreational programming
• Property tax administration

Headquarters

HQ city

Lorraine

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Tax Revenue: Annual property taxes based on assessed property values. For 2026, tax rate for residential (1-2 units) is $0.4411 per $100 evaluation. Combined tax rate maintained at 2025 levels.
2. Water Consumption Charges: Water metered consumption billed to property owners. All buildings equipped with water meters. Annual meter reading required from residents.
3. Waste Collection Tariffs: Incentive-based pricing for waste collection. Base rate of $260/year covers 12 collections plus access to all waste services. Additional collections beyond 12 are billed. Separate rates for condos.
4. User Fees and Permits: Various municipal services including permit fees, facility rentals, arena fees, and recreational program fees.
5. Government Grants and Subsidies: Provincial government funding including Quebec government infrastructure investments (e.g., water infrastructure work) and senior assistance programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Ville de Lorraine is a municipal government that delivers local public services to residents of Lorraine, Quebec. Its core offerings include property tax administration, RFID-tracked incentive-based waste collection, metered water supply, road and infrastructure maintenance, recreational programming and facilities (arena, pool, library, sports fields), public safety coordination with intermunicipal police, permits and urban planning, and community events. The municipality operates digital citizen engagement platforms including a real-time alert system, mobile issue reporting app, and online tax payment portal.

Product overview

Ville de Lorraine operates as a municipal government offering a portfolio of citizen-facing digital and physical services. The core digital infrastructure includes an incentive-based waste collection system with RFID tracking, a real-time citizen alert platform (AVIS.LORRAINE.CA), an issue reporting mobile application (Voilà! Signalement), and an online tax portal launched in 2026. These services are complemented by traditional municipal offerings including the Bibliothèque de Lorraine (award-winning municipal library with level 5 BiblioQUALITÉ certification), recreational facilities, and the Carte Citoyen for service access. The municipality uses external platforms such as Sport Plus Online for activity registration and BiblioMondo for the library catalog.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 63% of drivers now travel between 25-35 km/h, up 5% from previous year (2026)
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Régie intermunicipale de police Thérèse-De Blainville (RIPTB)coreStrategic or Co-development PartnerIntermunicipal police service providing public safety, law enforcement, and bylaw enforcement for Lorraine. Partners on road safety campaigns including 'Ici, roule au ralenti!' with Opération Escargot. Citizens directed to RIPTB for non-emergency complaints.
• École Le Tournesol, École Le Carrefour, École Du RuisseletcoreStrategic or Co-development PartnerPrimary schools on Lorraine territory collaborating with the municipality on youth engagement programs including school perseverance gala, road safety education with snail campaign, and inter-school marches.
• CAA Québec HabitationminorOthersProvides information and resources for residents on radon detection and home safety matters.
• Centre de services scolaires des Mille-Îles (CSSMI)minorOthersSchool service center serving Lorraine. Produces and sends school tax bills directly to property owners. The municipality does not collect school taxes.
• Association des bibliothèques publiques du Québec (ABPQ)coreStrategic or Co-development PartnerProvincial association that awarded Lorraine's library the BibioQUALITÉ Level 5 recognition, the highest grade in the program for library excellence.
• Association des communicateurs municipaux du Québec (ACMQ)minorOthersProvincial professional association that awarded Plume d'excellence or for road safety campaign 'Ici, roule au ralenti!'
• Union des municipalités du Québec (UMQ)minorOthersProvincial municipal association that awarded Mérite Ovation municipale in Public Safety category for road safety initiative.
• Association pulmonaire du QuébecminorOthersProvides certified radon detectors approved by Health Canada for purchase by residents. Offers comprehensive radon information.
• Direction de santé publique des LaurentidesminorOthersRegional public health authority providing environmental health advisories including Lyme disease risk warnings for the Laurentians region.
• Boisvert Chevrolet Blainville, Sun Life, Maxi LorraineminorGTM or Marketing PartnerSponsors of Courir Lorraine annual race event, contributing to the success of this major community sports gathering.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Ville de Laval: Much larger Quebec municipality demonstrating scaled municipal service delivery including digital citizen services, incentive-based waste programs, and intermunicipal police — a useful benchmark for what Lorraine's service model could evolve toward at scale.

Others

• Réseau Environnement: Quebec environmental association operating the GMR Pro excellence program that awarded Lorraine two-star recognition in 2025; provides benchmarking frameworks and policy advocacy relevant to Lorraine's waste-management trajectory.
• MRC Thérèse-De Blainville: Intermunicipal authority that coordinates shared services (notably RIPTB police) for Lorraine and surrounding municipalities — directly relevant as the governance body that structures Lorraine's service delivery.
• Union des municipalités du Québec (UMQ): Provincial municipal association that awarded Lorraine the Mérité Ovation municipale 2026, provides industry representation, best-practice frameworks, and grant-program advocacy used by all Quebec municipalities.
• Voilà (appvoila.com): Technology vendor providing the Voilà! Signalement citizen reporting application and the lorraine.appvoila.com online tax platform — a direct enabling partner in Lorraine's digital service infrastructure.

Direct peers

• Ville de Bois-des-Filion: Neighboring municipality of similar size and demographic profile also operating within MRC Thérèse-De Blainville with directly comparable suburban service-delivery responsibilities.
• Ville de Rosemère: Adjacent suburban municipality within MRC Thérèse-De Blainville serving a comparable residential population base with the same intermunicipal police service (RIPTB) and overlapping municipal service portfolio (waste, water, recreation, library).
• Ville de Boisbriand: Same-MRC municipality sharing the Thérèse-De Blainville intermunicipal services framework, delivering comparable suburban municipal services with similar property-tax funding model.
• Ville de Blainville: Largest municipality within MRC Thérèse-De Blainville, operating the same shared police (RIPTB) and intermunicipal services as Lorraine while delivering an analogous suburban service mix.
• Ville de Sainte-Thérèse: Same-MRC urban municipality providing closely comparable municipal services (waste, recreation, permits, library) under the same Quebec regulatory framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xfacebook.com/ville.lorraine
• LinkedInlinkedin.com/company/ville-de-lorraine

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Lorraine