Ville de Saint-Félicien

What Ville de Saint-Félicien does

Ville de Saint-Félicien is a municipal government entity located in the Saguenay–Lac-Saint-Jean region of Quebec, Canada, serving the residents, businesses, and agricultural producers within its territorial jurisdiction. It delivers core public services including property taxation and assessment, construction permitting, waste collection, public safety, fire protection, recreation programming, library services, and civil security, operating through a city hall headquarters at 1209 boulevard du Sacré-Coeur. The municipality runs a digital citizen portal (Portail citoyen) as its primary citizen-facing service interface, complemented by modular online services for tax payments, permit requests, infraction payments, waste collection scheduling, and recreation registration, with in-person and phone-based service delivery remaining core channels.

The municipality's business model is fundamentally tax-and-transfer based: primary revenue derives from property taxes and municipal levies under Quebec municipal law, supplemented by service fees, permit fees, fines, and provincial/federal grants (e.g., $4,832,600 from Quebec for the municipal garage; up to $20M potentially accessible via PAFIRSPA for the Kioki sports complex). Distribution is direct-to-citizen via city hall service counters, the online portal, and physical service points such as recreation facilities, the library, and four fire stations. The municipality extends its service footprint intermunicipally, sharing fire protection with neighboring Saint-Prime and La Doré through a combined 70-firefighter service across four stations. Recent strategic activity centers on capital infrastructure: the 2026 inauguration of an expanded 2,700 m² municipal garage, ongoing tennis facility renovations exceeding $210,000, and the announced Complexe sportif Kioki partnership with Cégep de St-Félicien.

Value propositions emphasize the city's agricultural centrality (representing approximately 40% of agricultural enterprises and 45% of cultivated land in the Domaine-du-Roy territory), modern recreational and sports infrastructure, and collaborative regional governance. The municipality is led by Mayor Jean-Philippe Boutin, supported by General Director François Delisle and department heads across leisure, fire safety, treasury, communications, and legal services. Ownership and governance are public: Ville de Saint-Félicien is a statutory municipality with no parent company, subsidiary, or private shareholder structure, overseen by elected officials and subject to Quebec's Ministère des Affaires municipales.

Name

Ville de Saint-Félicien

Legal name

Ville de Saint-Félicien

Website

https://ville.stfelicien.qc.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ville de Saint-Félicien is a municipal government entity in Saguenay–Lac-Saint-Jean, Quebec, delivering tax, permitting, public safety, recreation, library, and waste services to its residents and local businesses through a city hall, citizen portal, and shared regional fire service.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Other General Government Support (92119)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Fire protection services
• Recreation programming

Headquarters

HQ city

Saint-Félicien

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes and Municipal Taxes: Primary municipal revenue stream from property taxation and various municipal taxes as per Quebec municipal law. Additional revenue from service fees, permits, and fines.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ville de Saint-Félicien is a municipal government providing public administration services to residents and businesses in the Saguenay–Lac-Saint-Jean region of Quebec. Its core offerings include public safety (fire protection shared with Saint-Prime and La Doré), recreation and leisure programming, library services, permit issuance, property tax administration, waste management, and community development, all accessible through a digital citizen portal and the city hall service counter.

Product overview

Ville de Saint-Félicien operates a digital citizen services platform organized around a unified citizen portal (Portail citoyen) as the primary access point, with modular municipal services including property taxes and assessment, permit requests, waste collection scheduling, recreation programming, library services, swimming pool facilities, fire safety services, cycling infrastructure, day camps, facility rentals, and online infraction payments. The platform integrates both citizen-facing self-service modules and administrative functions such as public notices, budget reporting, and contract management.

Differentiator

Problem solved

Functional benefit

Brands

• Saint-Félicien, naturellement…: The municipal bulletin published monthly in the newspaper L'Étoile du Lac to inform citizens about municipal life and news.

Products and services

• Portail citoyen (Citizen Portal) Digital self-service portal enabling residents of Saint-Félicien to access municipal services online, including tax payments, permit requests, collection schedules, complaints, and infraction payments. It is the primary digital touchpoint for citizen-government interactions.
• Service de sécurité incendie (Fire Safety Service) Fire safety service for the citizens of Saint-Félicien, Saint-Prime, and La Doré, including fire prevention visits, emergency response, and community education, operated by 70 firefighters across 4 fire stations.
• Programmation des loisirs (Recreation Programming) Recreation programming module offering activities, sports, courses, and leisure programs for residents of Saint-Félicien, with online registration through the Sport-Plus Online platform.
• Bibliothèque (Municipal Library) Municipal library services for Saint-Félicien residents, including TD Summer Reading Club, Biblio-Tech mobile library visits in collaboration with CRÉPAS, and access to digital resources.
• Piscine (Municipal Pool) Municipal swimming pool facilities and aquatic programming available to residents and visitors of Saint-Félicien.
• Camp de jour (Day Camp) Day camp services for children in Saint-Félicien during summer and school breaks, operated by the municipal leisure department.
• Location de salles et plateaux (Facility Rentals) Facility and room rental services for community events, sports activities, and gatherings in Saint-Félicien.
• Demande de permis (Permit Requests) Online permit request system for construction, renovation, and other municipal permits required in Saint-Félicien.
• Taxes et évaluation foncière (Property Tax Services) Property tax assessment, billing, and online payment services for property owners in Saint-Félicien, accessible through the citizen portal.
• Calendrier des collectes (Waste Collection Schedule) Waste collection schedule and calendar service informing Saint-Félicien residents of garbage, recycling, and organic waste pickup days, accessible online through the citizen portal.
• Payer un constat d'infraction (Infraction Payment)
• Pistes cyclables (Cycling Infrastructure) Municipal cycling infrastructure and trail network available to Saint-Félicien residents and visitors for active transportation and recreation.

Quantifiable outcome

• Property losses from fires reduced to $35.77 per capita in 2025 from $103.89 in 2024
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Cégep de St-FéliciencoreStrategic or Co-development Partner · 25 May 2026Collaboration on Complexe sportif Kioki sports complex project. The Cégep currently lacks adequate gymnasium facilities and the project will include two standard gymnasiums and a multifunctional sports area. The Ville supports this project addressing regional shortage of sports infrastructure.
• Saint-PrimecoreOthersPartner municipality sharing Service de sécurité incendie (fire protection services). Combined 70 firefighters across 4 fire stations serve all three municipalities. Annual report shared.
• La DorécoreOthersPartner municipality sharing Service de sécurité incendie (fire protection services). Combined 70 firefighters across 4 fire stations serve all three municipalities. Annual report shared.
• Union des municipalités du Québec (UMQ)minorGTM or Marketing PartnerThe municipality participates in UMQ grouped purchasing programs for insurance and other services, benefiting from economies of scale. Mayor Jean-Philippe Boutin serves as president of the Commission's des jeunes élues et élus.
• CRÉPASminorStrategic or Co-development PartnerCRÉPAS operates the Biblio-Tech mobile library project for youth, collaborating with the municipal library and COlab numérique and Conseil régional des familles (CRF).
• Table agroalimentaire du Saguenay–Lac-Saint-JeancoreStrategic or Co-development PartnerStrategic collaboration on agricultural sector development. The Table provides data showing Saint-Félicien represents 40% of agricultural businesses and 45% of cultivated land in Domaine-du-Roy, highlighting the city's central role in regional agri-food sector.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Others

• Union des municipalités du Québec (UMQ): Provincial municipal association of which Saint-Félicien is a member and through which it accesses grouped purchasing and policy advocacy. Not a competitor but an ecosystem partner that materially shapes the operating environment of small Quebec municipalities.

Direct peers

• Municipalité de La Doré: Second direct intermunicipal partner in the shared fire service, located in the same Lac-Saint-Jean region with similar small-rural operating profile and Quebec municipal governance framework.
• Ville d'Alma: Larger Lac-Saint-Jean municipality offering the same full municipal service stack (fire, leisure, library, permits, e-government portal) under Quebec municipal law. A direct peer on governance model and service mix, though at a slightly larger scale.
• Municipalité de Saint-Prime: Direct intermunicipal partner sharing the Service de sécurité incendie with Saint-Félicien, offering essentially the same municipal service portfolio under Quebec law. Highly comparable in scale and operations.
• Ville de Normandin: Small rural Quebec municipality in the same region with similar agricultural economic base, comparable population, and identical governance regime under Quebec municipal law. Closely comparable on scale and operating environment.
• Ville de Roberval: Neighbouring municipality in the Lac-Saint-Jean region of Quebec sharing the same rural/Saguenay demographic, service portfolio (public safety, recreation, permits), and Quebec Cities and Towns Act governance framework. Directly comparable in scale and operating model.
• Ville de Dolbeau-Mistassini: Adjacent Saguenay–Lac-Saint-Jean municipality with comparable population scale, rural-urban mix, agricultural exposure, and Quebec municipal operating framework. Operates an analogous citizen-services portal and recreation/permitted-use model.

Broad incumbents

• Ville de Saguenay: Regional anchor city in the Saguenay–Lac-Saint-Jean region providing the broader portfolio of municipal services (public safety, recreation, libraries, permits, transit) that Saint-Félicien also delivers, but at materially larger scale and urban scope.
• Ville de Chicoutimi (arrondissement de Saguenay): Historic core of the broader Saguenay regional municipality, offering overlapping municipal services (fire, leisure, permits, public works) at significantly larger scale; useful as a benchmark for service-line breadth within the same provincial regulatory regime.
• Ville de Québec: Large Quebec municipal government operating the same core services (Portail citoyen, fire service, recreation, permits, public works) under the same provincial framework, illustrating the upper-bound operating model and e-government capabilities Saint-Félicien could aspire to.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ville-de-saint-f%C3%A9licien

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Saint-Félicien