REDEZEIT FÜR DICH #virtualsupporttalks

What REDEZEIT FÜR DICH #virtualsupporttalks does

REDEZEIT FÜR DICH #virtualsupporttalks is a nonprofit charitable initiative, founded in March 2020 in Hamburg by four practicing coaches, that operates a free, confidential listening and emotional-support service for the German public. It connects people experiencing uncertainty, self-doubt, loneliness, anger, frustration, or overwhelm with more than 350 trained volunteer listeners described as coaches, therapists, and mental health experts who provide non-judgmental support in German and multiple foreign languages. The service is explicitly not a substitute for clinical or crisis intervention; users in acute crisis are directed to professional hotlines. The initiative was taken over in 2025 by the Fürstenberg Foundation gGmbH, which now provides organizational infrastructure and channels donation funding.

The platform's product surface consists of three elements: (1) the core REDEZEIT FÜR DICH listening portal with segmented entry points for children/youth and parents/adults; (2) REDEZEIT FÜR FAMILIE, a dedicated sub-brand addressing family-specific topics such as parenting, postpartum, grief, and queer-sensitive support; and (3) the LESEZEIT blog, a content-marketing channel publishing expert-authored articles on mental health, self-compassion, doomscrolling, and resilience. The technology stack is intentionally lightweight: the website is built on Contentful CMS (the vendor's 'Powered by Contentful' badge is displayed), with Google Analytics used for anonymized web measurement under DSGVO. There is no proprietary matching algorithm, no mobile app, and no public API — the service matches users to volunteer listeners via tag- and language-filtered search, then routes conversations through phone or video calls.

Commercially, REDEZEIT FÜR DICH generates no revenue from users: the service is free at point of use, operates pro bono, and pursues no economic, political, or religious objectives. Income consists solely of donations routed through the Fürstenberg Foundation. The organization has 12 paid staff supported by the volunteer listener network. Distribution is community- and content-led: organic search, partner referrals (Aktionsbündnis Seelische Gesundheit with 120+ member organizations, Freunde fürs Leben e.V., #Alliance4Ukraine), word-of-mouth, and the LESEZEIT blog. Marketing partnerships include research collaborations with Appinio for representative mental health studies.

Name

REDEZEIT FÜR DICH #virtualsupporttalks

Legal name

REDEZEIT FÜR DICH (operated by Fürstenberg Foundation gGmbH)

Website

https://virtualsupporttalks.de

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

REDEZEIT FÜR DICH is a Hamburg-based nonprofit that connects people in emotional distress in Germany with 350+ trained volunteer listeners (coaches, therapists, mental health experts) for free, confidential listening sessions, complemented by the LESEZEIT mental-health blog and the REDEZEIT FÜR FAMILIE sub-brand, and operated by the Fürstenberg Foundation.

Ownership category

akta.pro rank

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and charitable funding: REDEZEIT FÜR DICH is a nonprofit charitable initiative operated by the Fürstenberg Foundation (Fürstenberg Foundation gGmbH). The organization does not generate commercial revenue. All income received in connection with REDEZEIT FÜR DICH benefits the charitable organization. The service is provided entirely free of charge to users. Funding comes from donations via the Fürstenberg Foundation website.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

REDEZEIT FÜR DICH #virtualsupporttalks is a nonprofit charitable initiative that connects people experiencing emotional distress with over 350 trained volunteer listeners (coaches, therapists, and mental health experts) for free, confidential, non-judgmental listening sessions via phone or video. The platform operates separate entry points for children/youth and parents/adults, with sessions available in German and several foreign languages, and is complemented by the LESEZEIT mental health blog and a family-focused sub-brand (REDEZEIT FÜR FAMILIE).

Product overview

REDEZEIT FÜR DICH #virtualsupporttalks is a nonprofit mental health support platform operated by the Fürstenberg Foundation. The core offering is the REDEZEIT FÜR DICH platform, which connects individuals experiencing emotional distress with over 350 trained volunteer listeners who provide free, confidential, non-judgmental support. The platform offers specialized support for children and youth as well as parents and adults. Complementary to the core platform is the LESEZEIT blog, which publishes expert-written articles on mental health topics. Additionally, the organization operates REDEZEIT FÜR FAMILIE as a dedicated sub-brand focusing on family-specific support services including parenting guidance and parental return-to-work assistance. All services are free, value-free, and available regardless of background, identity, or beliefs.

Differentiator

Problem solved

Functional benefit

Products and services

• REDEZEIT FÜR DICH (Virtual Support Talks) Free, nonprofit listening and emotional-support platform that connects people in distress with over 350 trained volunteer listeners (coaches, therapists, mental health experts) for confidential, non-judgmental sessions via phone or video; available in German and multiple foreign languages.
• REDEZEIT FÜR FAMILIE Specialized branch of REDEZEIT FÜR DICH offering free listening support specifically for families, parents, and children on topics such as parenting challenges, family conflicts, helicopter parenting, return-to-work after parental leave, grief conversations with children, queer-sensitive listening, and pregnancy support.

Quantifiable outcome

• Over 350 volunteer listeners provide free emotional support to anyone in Germany regardless of background, topic, or identity
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Fürstenberg Foundation (Fürstenberg Foundation gGmbH)coreOthersThe Fürstenberg Foundation gGmbH is the parent organization and legal operator of REDEZEIT FÜR DICH. Founded in March 2020 by four practicing coaches from Hamburg, the initiative was transferred to and has been operated by the Fürstenberg Foundation since 2025. The Foundation provides organizational infrastructure, funding (via donations), and operational management. All income from REDEZEIT FÜR DICH benefits the charitable organization.
• Aktionsbündnis Seelische GesundheitcoreStrategic or Co-development PartnerREDEZEIT FÜR DICH is a formal partner of the Aktionsbündnis Seelische Gesundheit, a nationwide initiative launched in 2006 with over 120 member organizations. The partnership positions REDEZEIT FÜR DICH within the broader German mental health ecosystem and supports its mission to destigmatize mental illness. The alliance includes self-help associations, psychiatry associations, and health promotion organizations.
• #Alliance4UkraineminorStrategic or Co-development PartnerREDEZEIT FÜR DICH joined the #Alliance4Ukraine alliance, a coordination network of civil society organizations, foundations, and companies working to address the consequences of the war in Ukraine. The organization contributes its network of volunteer listeners as a support resource for people affected by the crisis.
• Freunde fürs Leben e.V.minorGTM or Marketing PartnerREDEZEIT FÜR DICH is listed in the help-offerings finder of Freunde fürs Leben e.V., a German mental health awareness organization. This listing directs people seeking emotional support to the REDEZEIT FÜR DICH service.
• AppiniominorStrategic or Co-development PartnerREDEZEIT FÜR DICH partnered with Appinio, a market research platform, to conduct multiple representative studies on mental health in Germany. Studies include a January 2023 survey of 1,000 people on mental health in the digital age, and a 2023 study during Woche der Seelischen Gesundheit. These studies generate public awareness and earned media for the organization.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• SeeleFon: A German mental health foundation helpline providing free, confidential support for people with mental illness and their families. Comparable as a national, free, nonprofit emotional listening service targeting similar populations and operating with similar volunteer/staff structures.
• Krisenchat.de: A nonprofit digital crisis-chat service in Germany providing immediate text-based mental health support to youth and adults. Directly comparable as a free, volunteer-staffed, digitally delivered emotional support service in the German market.
• 7 Cups: An international online platform connecting users with trained volunteer listeners for free emotional support, with paid therapy options. Comparable to REDEZEIT because it operates the same model: matching seekers with trained volunteer listeners for confidential conversations.
• Nummer gegen Kummer: A German nationwide helpline specifically for children, youth, and parents, providing free anonymous counseling by phone and online. Comparable to REDEZEIT's youth and family sub-brands because both target young people and families with confidential, free emotional support.
• Telefonseelsorge Deutschland: Germany's national 24/7 crisis and emotional support helpline, run by church-affiliated nonprofits. It is the closest direct peer because it offers free, confidential listening to anyone in distress via phone and online channels, matching REDEZEIT's core volunteer-led, judgment-free service model.

Broad incumbents

• Diakonie Deutschland: Germany's major Protestant welfare organization offering counseling, social support, and mental health services. Comparable as a broad incumbent in the nonprofit social services space, with free emotional and family counseling offerings similar to REDEZEIT's mission.
• Caritas Deutschland: Germany's largest Catholic social services organization, providing counseling, mental health support, and family services nationwide. Comparable as a broad incumbent in German social and mental health support, with overlapping free counseling offerings and similar nonprofit funding model.

Emerging players

• Togetherall (formerly Big White Wall): A digital mental health community offering anonymous peer support and professionally moderated forums, often commissioned by employers and universities. Comparable to REDEZEIT because both provide online community-driven emotional support outside clinical settings, though Togetherall operates as a paid B2B service.

Others

• Aktionsbündnis Seelische Gesundheit: The nationwide German initiative of 120+ mental health organizations in which REDEZEIT is a partner. Comparable as an ecosystem convener in the German mental health space; not a direct competitor but a closely related coordinating body whose mission (destigmatization) and membership overlap with REDEZEIT's audience.
• Freunde fürs Leben e.V. A German nonprofit promoting mental health awareness and suicide prevention, running awareness campaigns and listing help offerings including REDEZEIT. Comparable as an adjacent awareness and referral organization in the German mental health ecosystem, not a direct listening peer but a closely linked ecosystem participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/redezeitfuerdich

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about REDEZEIT FÜR DICH #virtualsupporttalks